IPhone 4s :: ITunes Says Backup File Is Corrupt - How To Delete It
Sep 11, 2014
I have an i-phone 4s. Iam trying to backup in order to upgrade to version ios 7.1.2. It says my backup is corrupt and that i should delete it. How do i do that?
I am currently on version 6.1.3. Model mc918ll/a
Info:
iPhone 4S, iOS 6.1.3
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May 19, 2012
I'm trying to restore my new 4s (16g) to my backup, but it will not sync with iTunes, shows I have too much "other" taking up memory and I can't change the settings. Can't restore from backup due to corrupt file??
I've tried soft reset, restarting my computer, restoring the iPhone...exhausted and tired. Ready to return it.
Info:
iPhone 4S, iOS 5.1.1
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Jun 1, 2012
how do i delete a corrupt backup
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iPhone 3G, iOS 5.1
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Apr 13, 2012
how do i un-install the iTunes software if a file is corrupt and the installed will not just do a complete re-install
Info:
Windows 7
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May 12, 2012
It says my iphone backup file was corrupted and I was asked to delete my backup file.where could I find the backup file to delete? I've searched everywhere and I couldnt find it.
Info:
iPhone 4, iOS 5.1.1
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Dec 10, 2014
My new iPhone 6 won't restore an older back up from my iPhone 5 that is saved via my iTunes on my mac as it says the backup is corrupt. I gather this is something to do with different software versions on the two devices but is there a way to resolve this?
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Jun 7, 2012
I have got all my music, photos and apps sorted but how can I save my playlists, contacts, sms and notes? I am backed up to iCloud but if I sync my phone with iTunes will I lose all my data? I haven't dared click sync as I don't want to lose what I have on my phone.
Info:
iPhone 4, iOS 5.1.1
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Jun 22, 2012
"itunes cou;ld not back up the iphone because the backup was corrupt or not compatible with the iphone.Delete the back up for this iphone, then try again" when i try and delete the backup using edit>preferences>devices there is no backup.
Info:
iPhone 4S
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Apr 7, 2012
I have Windows 7 installed and have seriously tried everything to fix this, deleting old back ups, cheacking my firewall, unintalling and reinstalling itunes, deleting pictures that may be corrupt. I just plugged my phone into a USB connected to my sisters MacBook and it backed up perfectly! Is this something wrong with my computer?
Info:
iPhone 4, iOS 5.1
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May 1, 2012
The above message is what I get when i try to back up my iPhone 4s to my PC. I tried deleting the backup through Edit > Preferences and so on, but I still get the same message! How can I get rid of this message and backup my iPhone?
Info:
iPhone 4S, iOS 5.1
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Dec 12, 2014
Unable to backup my 4S phone after loading software update 8.1.2. My MACBOOK tells me the last backup is corrupt and wants me to delete it? How do I delete my last backup ?
Info:
iPhone 4S, iOS 8.1.2
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Jul 21, 2010
I have backed up and restored many times, however on this occasion the desktop manager doesn't recognize the file.ABC says it isn't a blackberry file.
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May 15, 2012
I need to acquire my contacts - my 3GS died, I can't restore it and Apple stiff-armed me with "Buy a new iPhone."
Info:
iPhone 3GS, Windows 7, iTunes v10.6.1.7
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Jun 27, 2012
how to change the location of the backup file of my iPhone on iTunes ?
Info:
iPhone 4, iOS 5.1
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May 11, 2012
Itunes won't let me sync my iphone. I get a message saying; "Itunes could not back up the iphone because the backup was corrupt or not compatible with the iphone"
Info:
iPhone 4
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Jun 19, 2010
When i play wma file, i got a message:" The File is corrupt", i try to play this file again, and now it said:"nothing to play"..How can i do?
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Jun 6, 2014
How i can delete backup data by using i tunes?
Info:
iPhone 4S, iOS 7.1.1
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May 28, 2012
I keep trying to update my iphone and it keeps saying the file directory is corrupt. What should I do?
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May 3, 2012
I use an external drive regularly, are my iPhone backups on there somewhere? My current iPhone backup says Corrupt so I need to go back further than what is available on my mac's itunes.
Info:
iPhone 4, iOS 5.1
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Jun 12, 2012
My iPhone (3gs) will not backup because it is corrupted (so the window tells me). I get an error message that the backup was corrupt or incompatible with the iPhone, and I am told to delete the Backup for this iPhone. Where is it? How do I delete it?
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Apr 6, 2012
I needed to update my phone to the 5.1 before I did I sync it so I could get everything back. Before I hit update I made sure it said last sync with the date and time. I proceed to update and go to sync it so I get all my info back and now I'm getting an error message saying backup is corrupt and can't restore or something along that line. I can restore it to an older backup but not the one I need. There are some very important stuff I am now missing because its an older backup
Info:
iPhone 4S, iOS 5.1
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Apr 9, 2012
Updated my iphone4 to ios5 and I cant back up my phone now. I get the message that the backup was corrupt or not compatible with the iphone. How do I delete the backup?
Info:
iPhone 4, iOS 5.0.1
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Jun 18, 2012
I had to switch iPhones and tried to restore my Data to another iPhone. iTunes always tells me: „... cannot restore because iPhone is not compatible or backup is corrupt". My "old" iPhone with all the data on it is already in use with another config. So I went back and tried with my old one (btw. both iPhone 4s 5.1.1 iOS iTunes is 10.6.3 (25)), same message!
I restored my MobileSync folder by using TimeMachine and tried the last 8 backups to restore and failed every time with the same message. I can access the backup by using MobileSyncBrowser or iPhoneBackup Extractor. The Data is there and accessible. How can I restore the data to my iphone? Is there a way to check backups why they are corrupt an fix them? Are there different iOS5.1.1 builds? Is there a way to check the Backup for the exact iOS Build?
Info:
iPhone 4S, iOS 5.1.1
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Sep 30, 2011
This may be beyond the scope of this forum, but is there a relatively painless way to get the contacts out of iTunes into my Photon? The iPhone died and without it, I can't figure out how to get the contacts to sync. Is it possible to plug in an ipod to get it to work? I've tried different methods that I found online but have been largely unsuccessful.
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Jun 29, 2012
I deleted the backup file while trying to update to 5.1.1. My phone wouldn't update and I read that I needed to delete the previous backup (bad idea). Well after I updated OS I can't backup to get my previous files and contacts. This is horrible and I am lost at this point on what to do. And I haven't been using iCloud.
Info:
iPhone 4, iOS 5.1.1
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Jul 3, 2012
I have just tried to back-up & update my iPhone but when doing so iTunes gives an error message saing that it can't restore or back-up as the phone is corrupt? The phone is only 5 months old and was restored successfully last time
Info:
iPhone 4S, iOS 5.1.1
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Jan 4, 2012
I'm using an E71 and I'm having a problem installing apps, every time I try installing apps is says "file corrupt" but I know that the file is not corrupt. It does this for 'sis' apps only.
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Jan 12, 2010
My Storm was getting real slow. When I tried to do a backup via DM it kept getting hung up when it got to the Messenger files. So I deleted BBM, always figuring that I can install it again. I did not use BBM all that much anyways. Before I deleted Messenger I would boot at 29mb and it would quickly go down from there. Now I boot at 41mb and it has held steady. I guess I must have had a corrupt BBM file(s) that was messing with my BB. I don't know how big the BBM install is but I doubt it is 10MB.It's not the amount of memory that I boot with that bothers me it is how fast I have been losing it. If I booted at 20mb and it held there pretty steady it would not bother me. It is just the unstableness of the OS that is driving me batty. I haven't been able to load any 3rd party themes on my phone without it bleeding the memory dry in a matter of hours. Google Maps would be a fast drain in just a few minutes. Hopefully this will improve my phones performance in the long run.
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Feb 24, 2010
Then it says "Refresh stopped" How can I resolve this error? I cannot add new songs or playlists.
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Dec 29, 2011
How do I delete a corrupt contact, no matter what I try, I cant get rid of a contact that has two(2) ++ sings one on top of each other before the name.
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Mar 29, 2012
missing file to download itunes 10.6 - .msi file and installation package
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iPod shuffle (3rd generation), Windows XP
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