IPhone :: Restore Data From Corrupt Backup?
Jun 18, 2012
I had to switch iPhones and tried to restore my Data to another iPhone. iTunes always tells me: „... cannot restore because iPhone is not compatible or backup is corrupt". My "old" iPhone with all the data on it is already in use with another config. So I went back and tried with my old one (btw. both iPhone 4s 5.1.1 iOS iTunes is 10.6.3 (25)), same message!
I restored my MobileSync folder by using TimeMachine and tried the last 8 backups to restore and failed every time with the same message. I can access the backup by using MobileSyncBrowser or iPhoneBackup Extractor. The Data is there and accessible. How can I restore the data to my iphone? Is there a way to check backups why they are corrupt an fix them? Are there different iOS5.1.1 builds? Is there a way to check the Backup for the exact iOS Build?
Info:
iPhone 4S, iOS 5.1.1
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Apr 6, 2012
I needed to update my phone to the 5.1 before I did I sync it so I could get everything back. Before I hit update I made sure it said last sync with the date and time. I proceed to update and go to sync it so I get all my info back and now I'm getting an error message saying backup is corrupt and can't restore or something along that line. I can restore it to an older backup but not the one I need. There are some very important stuff I am now missing because its an older backup
Info:
iPhone 4S, iOS 5.1
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May 19, 2012
I'm trying to restore my new 4s (16g) to my backup, but it will not sync with iTunes, shows I have too much "other" taking up memory and I can't change the settings. Can't restore from backup due to corrupt file??
I've tried soft reset, restarting my computer, restoring the iPhone...exhausted and tired. Ready to return it.
Info:
iPhone 4S, iOS 5.1.1
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Dec 10, 2014
My new iPhone 6 won't restore an older back up from my iPhone 5 that is saved via my iTunes on my mac as it says the backup is corrupt. I gather this is something to do with different software versions on the two devices but is there a way to resolve this?
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Dec 12, 2014
Unable to backup my 4S phone after loading software update 8.1.2. My MACBOOK tells me the last backup is corrupt and wants me to delete it? How do I delete my last backup ?
Info:
iPhone 4S, iOS 8.1.2
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Jun 14, 2010
When you get your iPhone 4, will you restore from a backup to transfer your settings and data, or start out fresh and slowly bring things in?Personally, I'll probably start fresh. It also gives me a chance to trim out some unused apps and things.
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Jul 20, 2010
I just got a replacement iPhone 4 and I was not wanting to do a restore however when I sync my apps back, is doing a restore the only way to recover game save data?
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Mar 14, 2012
I deleted some photos for three weeks ago. But I had not back up to iTunes. Now, I really want to get back the data. What can I do?
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Jul 3, 2012
I accidentally updated the iphone to version 5.1.1 without a recent backup!! Now it seems that I have lost most of my data except for my contacts!! Is it possible to retrieve my previous data?
Info:
iPhone 3GS, iOS 5.1.1
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Jun 23, 2014
My new iPhone (5s) was set as a new phone due to a fear that my back up may be corrupt.( Tech advice) it’s been 3 weeks since then and it was confirmed that my previous phone was a defect. Now I want to restore my back up without losing any current data.
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Apr 4, 2012
Can I back up and restore my iPhone 4 without losing my game saved data?
Info:
iPhone 4, iOS 5.0.1
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May 3, 2012
I use an external drive regularly, are my iPhone backups on there somewhere? My current iPhone backup says Corrupt so I need to go back further than what is available on my mac's itunes.
Info:
iPhone 4, iOS 5.1
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Jun 1, 2012
how do i delete a corrupt backup
Info:
iPhone 3G, iOS 5.1
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Jun 12, 2012
My iPhone (3gs) will not backup because it is corrupted (so the window tells me). I get an error message that the backup was corrupt or incompatible with the iPhone, and I am told to delete the Backup for this iPhone. Where is it? How do I delete it?
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Aug 23, 2014
Trying to transfer all my data from the 4s to the 5s. Made a brand new backup from the 4s and it just says that its corrupt or not compatible when I try to restore the 5s. I have deleted all the old backups and made a new one each time.
Info:
iPhone 5s
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Apr 9, 2012
Updated my iphone4 to ios5 and I cant back up my phone now. I get the message that the backup was corrupt or not compatible with the iphone. How do I delete the backup?
Info:
iPhone 4, iOS 5.0.1
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Jun 4, 2013
I was using a Motorola Atrix phone for a few years running Android 2.3.6. On this phone I was playing The Tribez for many months. I have moved up to an HTC ONE. Love the phone and very happy that I moved to it. The last thing I need is to find a way to move my Tribez app with the game data to my new HTC ONE. I have not had any success looking in the Play Store for a backup and restore utility that work on both devices and also move the app data with the app.
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Sep 11, 2014
I have an i-phone 4s. Iam trying to backup in order to upgrade to version ios 7.1.2. It says my backup is corrupt and that i should delete it. How do i do that?
I am currently on version 6.1.3. Model mc918ll/a
Info:
iPhone 4S, iOS 6.1.3
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Jan 3, 2010
I have change cell from E71 to E72, before i change i do a phone backup to my E71 to the memory card however i put the memory card to new E72, i go to Office-> file mgr -> memoey cardarea click option but there no restore icon but when i go see my file under folder backup it has a Backup.ARC in it i have lost alot of contacts in itis there anyway to restore it. or at least i get to see my contact list.
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Feb 13, 2010
I lost my data on my storm when I upgraded last Friday.I have restored several times from several different backups and each time it fails to restore my contacts.Hence I have lost all my phone numbers.I have cold booted and taken out the battery etc.What can I do to get my phone numbers back?
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Apr 24, 2015
So I just been upgrading my Xperia Z2. The phone was on Android 4.4.2 when I used the Backup & Restore application to backup my System apps data, and some of my Downloaded apps with data. I had to upgrade to 4.4.4. I think it was a mistake that I didn't make a backup on 4.4.4 as well. Now I've upgraded to 5.0, and all of my apps & settings were kept, but I wanted to start clean, so I did a factory reset.
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Now when I'm trying to use the Backup & Restore app again to Restore the backup file I made on 4.4.2, a window pops up saying "Cannot restore, Selected backup records cannot be used due to incompatible software versions. Please select a more recent backup file."
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Feb 4, 2014
Backup and restore App in Z1?????that one can fully backup and restore all the apps and data .
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Jun 22, 2014
I clicked restore backup in itunes with my iphone attached, in the hope to retrieve some lost documents.
However it has done the opposite. I now have lost most of my contacts and all my photos!! How do I get these back?
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Jun 7, 2012
I have got all my music, photos and apps sorted but how can I save my playlists, contacts, sms and notes? I am backed up to iCloud but if I sync my phone with iTunes will I lose all my data? I haven't dared click sync as I don't want to lose what I have on my phone.
Info:
iPhone 4, iOS 5.1.1
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Oct 10, 2014
I have created the Restore from backup... with Sony Bridge for Mac. All seems ok.
When i wanted to do Restore from backup... i was able to see my restore point.. i can select it.. restore process goes well .. all DONE.
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BUT NOTHING RESTORED... not a single photo.. contact... app... anything...
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Jun 6, 2014
I recently downloaded IOS 8 from my developer account, and i got tired of all the crashes so i decided to restore back to IOS 7.1.1 , and so i downloaded the latest IOS 7 IPSW , entered DFU Mode and i held down option on my mac and clicked "Restore" , chose my IPSW, but halfway through iTunes froze. I waited for about 40 minutes but then i needed to go, so i took it out without a choice.
I came back and it was in Recovery mode,i tried the same steps, but it keeps freezing at the exact same moment.
I tried both of my mac's USB ports, two lightning bolt cables, another Windows PC, nothing seems to work.
The strange thing is, when i try to restore it on my Mac it just freezes in the middle, but when i try to restore it on my PC it just gives me an error.
The error is:" The iPhone "iPhone" cannot be restored.An unknown error occurred. Error number 14".
I have everything updated,i tried to restore when it is in recovery mode,after i downloaded the IPSW from iTunes,tried downloading from multiple sources,nothing seems to work.
Info:
iPhone 5s, iOS 7.1.1
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Apr 7, 2012
I have Windows 7 installed and have seriously tried everything to fix this, deleting old back ups, cheacking my firewall, unintalling and reinstalling itunes, deleting pictures that may be corrupt. I just plugged my phone into a USB connected to my sisters MacBook and it backed up perfectly! Is this something wrong with my computer?
Info:
iPhone 4, iOS 5.1
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Jun 22, 2012
"itunes cou;ld not back up the iphone because the backup was corrupt or not compatible with the iphone.Delete the back up for this iphone, then try again" when i try and delete the backup using edit>preferences>devices there is no backup.
Info:
iPhone 4S
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May 1, 2010
I went to the Verizon place a couple of days ago to see if they could get my phone to stop freezing and running slow. Well they accidentally deleted over half my pictures and my phone is the only place I have those pictures. Well luckily, I thought, I have a backup file and my pictures will be on there. But whenever I try to run it I get the error "data not recognized by desktop!" Some of these pictures are really really important to me and I want them back. Is there anything I can do to make the backup file work? Will it even contain the pictures? I have a blackberry storm and the verizon place said I have the most updated software.
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May 1, 2012
The above message is what I get when i try to back up my iPhone 4s to my PC. I tried deleting the backup through Edit > Preferences and so on, but I still get the same message! How can I get rid of this message and backup my iPhone?
Info:
iPhone 4S, iOS 5.1
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Jun 3, 2012
I have updated my iPhone 4 to 5.1.1 and I can't restore my backup files because when I try to restore my backup iTunes shows that the backup is corrupted or not compatible with the iPhone
Info:
iPhone 4, iOS 5.1.1
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