IPhone :: Backup Corrupt Or Not Compatible After IOS 5 Update
Apr 9, 2012
Updated my iphone4 to ios5 and I cant back up my phone now. I get the message that the backup was corrupt or not compatible with the iphone. How do I delete the backup?
Info:
iPhone 4, iOS 5.0.1
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Jun 22, 2012
"itunes cou;ld not back up the iphone because the backup was corrupt or not compatible with the iphone.Delete the back up for this iphone, then try again" when i try and delete the backup using edit>preferences>devices there is no backup.
Info:
iPhone 4S
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May 1, 2012
The above message is what I get when i try to back up my iPhone 4s to my PC. I tried deleting the backup through Edit > Preferences and so on, but I still get the same message! How can I get rid of this message and backup my iPhone?
Info:
iPhone 4S, iOS 5.1
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Apr 7, 2012
I have Windows 7 installed and have seriously tried everything to fix this, deleting old back ups, cheacking my firewall, unintalling and reinstalling itunes, deleting pictures that may be corrupt. I just plugged my phone into a USB connected to my sisters MacBook and it backed up perfectly! Is this something wrong with my computer?
Info:
iPhone 4, iOS 5.1
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Jun 16, 2012
I am getting the error message "backup was corrupt or not compatible with the iphone" and hence couldnot sync.
Info:
iPhone 3GS
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May 11, 2012
Itunes won't let me sync my iphone. I get a message saying; "Itunes could not back up the iphone because the backup was corrupt or not compatible with the iphone"
Info:
iPhone 4
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Aug 23, 2014
Trying to transfer all my data from the 4s to the 5s. Made a brand new backup from the 4s and it just says that its corrupt or not compatible when I try to restore the 5s. I have deleted all the old backups and made a new one each time.
Info:
iPhone 5s
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Aug 22, 2014
iPhone 5s will not back up saying back up is corrupt or not compatible with phone ....
Info:
iPhone 5s, iOS 7.1.2
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Dec 12, 2014
Unable to backup my 4S phone after loading software update 8.1.2. My MACBOOK tells me the last backup is corrupt and wants me to delete it? How do I delete my last backup ?
Info:
iPhone 4S, iOS 8.1.2
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Jun 3, 2012
I have updated my iPhone 4 to 5.1.1 and I can't restore my backup files because when I try to restore my backup iTunes shows that the backup is corrupted or not compatible with the iPhone
Info:
iPhone 4, iOS 5.1.1
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May 3, 2012
I use an external drive regularly, are my iPhone backups on there somewhere? My current iPhone backup says Corrupt so I need to go back further than what is available on my mac's itunes.
Info:
iPhone 4, iOS 5.1
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Jun 1, 2012
how do i delete a corrupt backup
Info:
iPhone 3G, iOS 5.1
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Jun 12, 2012
My iPhone (3gs) will not backup because it is corrupted (so the window tells me). I get an error message that the backup was corrupt or incompatible with the iPhone, and I am told to delete the Backup for this iPhone. Where is it? How do I delete it?
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Apr 6, 2012
I needed to update my phone to the 5.1 before I did I sync it so I could get everything back. Before I hit update I made sure it said last sync with the date and time. I proceed to update and go to sync it so I get all my info back and now I'm getting an error message saying backup is corrupt and can't restore or something along that line. I can restore it to an older backup but not the one I need. There are some very important stuff I am now missing because its an older backup
Info:
iPhone 4S, iOS 5.1
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May 19, 2012
I'm trying to restore my new 4s (16g) to my backup, but it will not sync with iTunes, shows I have too much "other" taking up memory and I can't change the settings. Can't restore from backup due to corrupt file??
I've tried soft reset, restarting my computer, restoring the iPhone...exhausted and tired. Ready to return it.
Info:
iPhone 4S, iOS 5.1.1
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Jun 18, 2012
I had to switch iPhones and tried to restore my Data to another iPhone. iTunes always tells me: „... cannot restore because iPhone is not compatible or backup is corrupt". My "old" iPhone with all the data on it is already in use with another config. So I went back and tried with my old one (btw. both iPhone 4s 5.1.1 iOS iTunes is 10.6.3 (25)), same message!
I restored my MobileSync folder by using TimeMachine and tried the last 8 backups to restore and failed every time with the same message. I can access the backup by using MobileSyncBrowser or iPhoneBackup Extractor. The Data is there and accessible. How can I restore the data to my iphone? Is there a way to check backups why they are corrupt an fix them? Are there different iOS5.1.1 builds? Is there a way to check the Backup for the exact iOS Build?
Info:
iPhone 4S, iOS 5.1.1
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Dec 10, 2014
My new iPhone 6 won't restore an older back up from my iPhone 5 that is saved via my iTunes on my mac as it says the backup is corrupt. I gather this is something to do with different software versions on the two devices but is there a way to resolve this?
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Sep 11, 2014
I have an i-phone 4s. Iam trying to backup in order to upgrade to version ios 7.1.2. It says my backup is corrupt and that i should delete it. How do i do that?
I am currently on version 6.1.3. Model mc918ll/a
Info:
iPhone 4S, iOS 6.1.3
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Jun 7, 2012
I have got all my music, photos and apps sorted but how can I save my playlists, contacts, sms and notes? I am backed up to iCloud but if I sync my phone with iTunes will I lose all my data? I haven't dared click sync as I don't want to lose what I have on my phone.
Info:
iPhone 4, iOS 5.1.1
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Apr 16, 2012
I would change my old 3gs for another one 3gs from apple store, should I or not ? Because the seller told me that new update could be not compatible with the 3gs ?
Info:
iPhone 3GS
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Jun 4, 2012
I am trying to update my software to 5.1 and it says it cant because my firmware is incompatible.
Info:
iPhone 3G, iOS 5
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Jun 17, 2012
Cannot update iphone 4 due to firmware compatibility issue.
Info:
iPhone 4, Windows 7
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Jun 17, 2012
I can't update because it says firmware is not compatible.
Info:iPhone 4
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Jun 24, 2012
I was trying to update my iphone and it told me that my firmware was not compatible. What do I need to do? It also appears that I am not able to download the newest version of itunes. I click on download, and nothing seems to happen. I am using a pc.
Info:
iPhone 4, iOS 4
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Jul 2, 2012
while trying to update all i get is firmware file not compatible?
Info:
iPhone 4, Windows XP
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Jul 4, 2012
I cannot update the 5.0 software to the 4. Message tells me that the firmware is not compatible
Info:
iPhone 4, iOS 4.2.7
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Aug 30, 2014
After receiving the Cyan and 8.1 update (weeks ago), anytime I edit an office document with my 1020 which resides on OneDrive, I am then unable to open it again on my PC. I receive the following:
This has happened with Word and Excel documents.Edit and save went fine, with no errors or upload issues.Both times, the document originated on my PC (Win8.1, Office 2013), and I edited & saved on my 1020.I don't really care about whether it happens when a document originates on my phone, as I really need to edit existing documents on the go.
As I continue testing this issue, I'm beginning to think more and more that this is a buggy PC Office update, and not something with Cyan/8.1.
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Feb 25, 2012
I have music and photo files stored on an SD card. I could play the music and view photos OK before ICS update. After ICS, the music files on the SD card didn't play. If I copied them to the internal memory, they worked. Gallery photos on SD card had multiple copies and would not swipe from one to the next. When viewed with XOOM attached to PC, there were multiple copies of everything. but only one copy of each if viewed in file manager, or by plugging SD card directly into PC. I found on other forums that I can clear the media storage and the files will play properly. However, after I restart once or twice the files are corrupted again. Is there a permanent fix for this problem? Is Google/Motorola aware of this? Is a permanent fix planned for a future update?
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Jun 6, 2012
I'm trying to update the software for my iphone 4 to 5.1 and after 45 minutes, a box appears that says could not update software iphone 4 because firmware not compatible.
Info:
iPhone 4, Trying to update iphone 4 to 5.1
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Jul 2, 2012
i am trying to update my iphone. i have firmware 4.11.08. I tunes states cannot update because firmware is not compatible.
Info:
iPhone 4 (8GB)
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Jul 6, 2010
I have many troubles with updating my n97 (Product code 0576503) from v21 to v22.i have try Ovi Suite v2.2.0.241 but after preparing to install i got message ( installation failed - the connection to device was lost.....)
and in NSU v2.5.2 i got (no software available for your device - Please not that your mobile service provider, operator or carrier may not have approved the latest nokia device firmware available........)And on FOTA after downloading and restarting i got (This update is not compatible with your device)
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