IPhone 5s :: Restore From 4s - Corrupt Or Not Compatible?
Aug 23, 2014
Trying to transfer all my data from the 4s to the 5s. Made a brand new backup from the 4s and it just says that its corrupt or not compatible when I try to restore the 5s. I have deleted all the old backups and made a new one each time.
Info:
iPhone 5s
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Aug 22, 2014
iPhone 5s will not back up saying back up is corrupt or not compatible with phone ....
Info:
iPhone 5s, iOS 7.1.2
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Apr 9, 2012
Updated my iphone4 to ios5 and I cant back up my phone now. I get the message that the backup was corrupt or not compatible with the iphone. How do I delete the backup?
Info:
iPhone 4, iOS 5.0.1
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Jun 22, 2012
"itunes cou;ld not back up the iphone because the backup was corrupt or not compatible with the iphone.Delete the back up for this iphone, then try again" when i try and delete the backup using edit>preferences>devices there is no backup.
Info:
iPhone 4S
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May 1, 2012
The above message is what I get when i try to back up my iPhone 4s to my PC. I tried deleting the backup through Edit > Preferences and so on, but I still get the same message! How can I get rid of this message and backup my iPhone?
Info:
iPhone 4S, iOS 5.1
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Apr 6, 2012
I needed to update my phone to the 5.1 before I did I sync it so I could get everything back. Before I hit update I made sure it said last sync with the date and time. I proceed to update and go to sync it so I get all my info back and now I'm getting an error message saying backup is corrupt and can't restore or something along that line. I can restore it to an older backup but not the one I need. There are some very important stuff I am now missing because its an older backup
Info:
iPhone 4S, iOS 5.1
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May 19, 2012
I'm trying to restore my new 4s (16g) to my backup, but it will not sync with iTunes, shows I have too much "other" taking up memory and I can't change the settings. Can't restore from backup due to corrupt file??
I've tried soft reset, restarting my computer, restoring the iPhone...exhausted and tired. Ready to return it.
Info:
iPhone 4S, iOS 5.1.1
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Jun 18, 2012
I had to switch iPhones and tried to restore my Data to another iPhone. iTunes always tells me: „... cannot restore because iPhone is not compatible or backup is corrupt". My "old" iPhone with all the data on it is already in use with another config. So I went back and tried with my old one (btw. both iPhone 4s 5.1.1 iOS iTunes is 10.6.3 (25)), same message!
I restored my MobileSync folder by using TimeMachine and tried the last 8 backups to restore and failed every time with the same message. I can access the backup by using MobileSyncBrowser or iPhoneBackup Extractor. The Data is there and accessible. How can I restore the data to my iphone? Is there a way to check backups why they are corrupt an fix them? Are there different iOS5.1.1 builds? Is there a way to check the Backup for the exact iOS Build?
Info:
iPhone 4S, iOS 5.1.1
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Dec 10, 2014
My new iPhone 6 won't restore an older back up from my iPhone 5 that is saved via my iTunes on my mac as it says the backup is corrupt. I gather this is something to do with different software versions on the two devices but is there a way to resolve this?
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Jun 16, 2012
I am getting the error message "backup was corrupt or not compatible with the iphone" and hence couldnot sync.
Info:
iPhone 3GS
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Jun 6, 2014
I recently downloaded IOS 8 from my developer account, and i got tired of all the crashes so i decided to restore back to IOS 7.1.1 , and so i downloaded the latest IOS 7 IPSW , entered DFU Mode and i held down option on my mac and clicked "Restore" , chose my IPSW, but halfway through iTunes froze. I waited for about 40 minutes but then i needed to go, so i took it out without a choice.
I came back and it was in Recovery mode,i tried the same steps, but it keeps freezing at the exact same moment.
I tried both of my mac's USB ports, two lightning bolt cables, another Windows PC, nothing seems to work.
The strange thing is, when i try to restore it on my Mac it just freezes in the middle, but when i try to restore it on my PC it just gives me an error.
The error is:" The iPhone "iPhone" cannot be restored.An unknown error occurred. Error number 14".
I have everything updated,i tried to restore when it is in recovery mode,after i downloaded the IPSW from iTunes,tried downloading from multiple sources,nothing seems to work.
Info:
iPhone 5s, iOS 7.1.1
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May 11, 2012
Itunes won't let me sync my iphone. I get a message saying; "Itunes could not back up the iphone because the backup was corrupt or not compatible with the iphone"
Info:
iPhone 4
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Aug 24, 2014
I've recently purchased an iphone 5c and was told it was unlocked. Unfortunately this wasn't true. I've had the phone unlocked 2 days ago, and was told by the company who did it that it could take upto 14 days to actually unlock and download to the phone... they said that i will have to plug the phone into itunes, restore it, and when its done a "congratulations" will come up in itunes.Â
The problem i have is how do i know that the phone is unlocked when itunes and set up won't take me any further that "sim not compatible"
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Jun 9, 2012
My iphone unable to restore because the firmware file is not compatible. What is firmware file?
Info:
iPhone 4, iOS 5
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Apr 7, 2012
I have Windows 7 installed and have seriously tried everything to fix this, deleting old back ups, cheacking my firewall, unintalling and reinstalling itunes, deleting pictures that may be corrupt. I just plugged my phone into a USB connected to my sisters MacBook and it backed up perfectly! Is this something wrong with my computer?
Info:
iPhone 4, iOS 5.1
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Jun 3, 2012
I have updated my iPhone 4 to 5.1.1 and I can't restore my backup files because when I try to restore my backup iTunes shows that the backup is corrupted or not compatible with the iPhone
Info:
iPhone 4, iOS 5.1.1
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Mar 24, 2012
calendar app from 4 is corrupt? I tried syncing, no help?
Info:
iPhone 4, iOS 4.3.3
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May 3, 2012
I use an external drive regularly, are my iPhone backups on there somewhere? My current iPhone backup says Corrupt so I need to go back further than what is available on my mac's itunes.
Info:
iPhone 4, iOS 5.1
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Jun 1, 2012
how do i delete a corrupt backup
Info:
iPhone 3G, iOS 5.1
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Jun 12, 2012
My iPhone (3gs) will not backup because it is corrupted (so the window tells me). I get an error message that the backup was corrupt or incompatible with the iPhone, and I am told to delete the Backup for this iPhone. Where is it? How do I delete it?
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Jul 3, 2012
I have just tried to back-up & update my iPhone but when doing so iTunes gives an error message saing that it can't restore or back-up as the phone is corrupt? The phone is only 5 months old and was restored successfully last time
Info:
iPhone 4S, iOS 5.1.1
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May 28, 2012
I keep trying to update my iphone and it keeps saying the file directory is corrupt. What should I do?
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Apr 13, 2012
how do i un-install the iTunes software if a file is corrupt and the installed will not just do a complete re-install
Info:
Windows 7
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Sep 11, 2014
I have an i-phone 4s. Iam trying to backup in order to upgrade to version ios 7.1.2. It says my backup is corrupt and that i should delete it. How do i do that?
I am currently on version 6.1.3. Model mc918ll/a
Info:
iPhone 4S, iOS 6.1.3
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Jun 7, 2012
I have got all my music, photos and apps sorted but how can I save my playlists, contacts, sms and notes? I am backed up to iCloud but if I sync my phone with iTunes will I lose all my data? I haven't dared click sync as I don't want to lose what I have on my phone.
Info:
iPhone 4, iOS 5.1.1
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Dec 29, 2011
How do I delete a corrupt contact, no matter what I try, I cant get rid of a contact that has two(2) ++ sings one on top of each other before the name.
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Oct 14, 2012
Whenever I take photos it often happens that they are corrupt. Although they appear normal when being viewed on the Blackberry, but when I connect it to a PC and try to view them there they are either a mixture of several photos I have taken in one picture or in some cases even the image header is corrupt. I have already formatted the Micro SD card.
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Oct 19, 2012
I have a 9360 and i have a problem that keeps happening. When i scrol down through emails the body of the message disappears and the screen changes to a check pattern. if I scroll backup the text reappears. This only seems to happen on emails - not in a browser or any other app where I scroll through content. It seemd to fix when i remove the battery and restart the device but a few days later it does it again.
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May 20, 2011
I just received a replacement handset. In order to repopulate my PIMs, I downloaded and installed Funambol. It connected and synced my calendar, tasks and notes, but the contacts have become corrupted. I can see them, but I can't access them or remove them.
I tried to remove them with the desktop manager. After a soft reboot, I could remove them, or so I thought, but even if I did a soft restart at this point, when I tried to restore from the backup I made before I got the replacement, I just get an error message saying that the restore failed. When I look, I find the contacts have all reappeared, but are still unusable. I even tried uninstalling Funambol and soft resetting, but the results were the same.
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Jan 1, 2015
I use Lumia Camera or Proshot to capture most of my photos, while also using the native camera app when I want to take burst photos.
For the Lumia Camera, I usually go for JPEG (5 + 34/38 MP), changing aspect ratio now and then. Sometimes, 5 MP photos are fine, but the 34/38 MP ones will get corrupted, i.e. they will either be just green or grey backgrounds. Same thing also tends to happen with DNG files, that they cannot be opened by Photoshop or some other software.
This issue (corrupt high-res photos) also tend to happen with Proshot when shooting with high-res.
Performing a soft reset solved the problem, but I'm getting tired of soft resetting my phone every now and then.
I've attached 3 screenshots.
1: Basic viewing of the 5 MP photo. No issue here.
2: When I pressed "Open with Lumia Camera", this green photo happens. Instead of a high-res photo, I get a high-res green background.
3: Using a File Explorer, you can see that the photos affected are the high res ones from Lumia Camera. Also happens with ProShot's high-res photos.
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Jun 15, 2012
Yesterday I bought a bricked HTC Surround because I wanted to see what I could do with it .My observation was the dreaded stuck on the HTC screen. So I researched and also had a samsung focus handy and found out a key problem we all know about the corrupt memory cards. So I download stock roms of both the focus and surround. My concern was merely on the surround ;I flashed the surround to att stock rom: i bought a torex 8 in 1 and a phillip .00 screwdrivers and opened the surround and took the memory card out and cleaned the memory card then i put the phone back together without the screws or the memory card I did the reboot reset on; the phone partitioned on its own memory: THEN the phone would not connect to Zune so I went under the computer on the start menu right clicked on then opened properties and open device manager connected the the surround to the device manager and forced it to download drivers(unknown device will come up when on device manager). Next I disconnected the phone after i had gotten the drivers on my computer (reassembled phone with memorycard and simcard in) I made sure gb was in the about phone column before i synced it to zune. The focus I used as a reference for how it would update and wp7 build. AND now the surround enjoys mango .
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