Lumia 1020 :: Hi-Res Photos Becoming Corrupt?
Jan 1, 2015
I use Lumia Camera or Proshot to capture most of my photos, while also using the native camera app when I want to take burst photos.
For the Lumia Camera, I usually go for JPEG (5 + 34/38 MP), changing aspect ratio now and then. Sometimes, 5 MP photos are fine, but the 34/38 MP ones will get corrupted, i.e. they will either be just green or grey backgrounds. Same thing also tends to happen with DNG files, that they cannot be opened by Photoshop or some other software.
This issue (corrupt high-res photos) also tend to happen with Proshot when shooting with high-res.
Performing a soft reset solved the problem, but I'm getting tired of soft resetting my phone every now and then.
I've attached 3 screenshots.
1: Basic viewing of the 5 MP photo. No issue here.
2: When I pressed "Open with Lumia Camera", this green photo happens. Instead of a high-res photo, I get a high-res green background.
3: Using a File Explorer, you can see that the photos affected are the high res ones from Lumia Camera. Also happens with ProShot's high-res photos.
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Aug 30, 2014
After receiving the Cyan and 8.1 update (weeks ago), anytime I edit an office document with my 1020 which resides on OneDrive, I am then unable to open it again on my PC. I receive the following:
This has happened with Word and Excel documents.Edit and save went fine, with no errors or upload issues.Both times, the document originated on my PC (Win8.1, Office 2013), and I edited & saved on my 1020.I don't really care about whether it happens when a document originates on my phone, as I really need to edit existing documents on the go.
As I continue testing this issue, I'm beginning to think more and more that this is a buggy PC Office update, and not something with Cyan/8.1.
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Jan 9, 2014
I made a folder within the camera roll folder, dropped my pics in all together...dragged the folder on to my desktop and POOF - the folder and all the images (except ONE photo copies 17 times) are GONE!!? what do I do?
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Dec 19, 2013
So can all the Apps that got access to the "41MP" photos also use the DNG photos? (phriz.be, AT&T locker, etc...)
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Aug 3, 2013
When I try and take my photos off the 1020 with my PC it only shows one of each photo I took I think its the 34mp photos but not sure I thought it would have doubles of each photo a 5mp and a 34mp since I got it set to save both in the pro camera settings ...
Does it saves both to camera roll or does it save the 5mp somewhere else for sharing from the phone cause only one copy of each photo is on the phone camera roll ...
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Jul 26, 2013
I enabled the 5MP + 34MP option in the Pro Cam but where are these photos stored?
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Sep 28, 2013
Any way to view the Hi-Res photos (36MP) on the phone, without having to extract them via PC?
I know I could hook it up to a PC and save the Hi-Res photos to my "Saved Pictures" folder and view them on the phone, but that requires a PC.
Any app of some kind that allows users to view the Hi-Res photos on the phone. I don't think it's possible....
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Dec 31, 2014
I've only had my Lumia 1020 for a few weeks after deciding that I was bored with Android. In fact, just returned from Paris where I spent Christmas with the family. Sadly, over the period of my stay there WiFi was scarce so when I checked if my snaps had synched or not I saw that it was waiting for WiFi. Now I've been home a few days with a good WiFi connection in surprised too see that very few pictures have uploaded and that there's no uploads pending. I've checked the backup setting screen and all is as it should be, but there's no option to stay or force the upload. One thing I lived with Android was the Google+ photo section that synched instantly and was ready sand waiting straight away.... Looks like Windows 8.1 isn't as automatic,
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Oct 30, 2014
If I click share to Onedrive from the photos hub, does it send the full 34mp photo or the smaller 5mp? Just trying to prepare my phone for a hard reset as it's become so unreliable after installing 8.1.
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Sep 25, 2013
Notice that the 1020 seem to have excessive distortion starting about 2/3 from the center? I am using my 1020 as a point and shoot replacement and it is great for anything but people. I think the live view we see on the screen when camera is on (regardless what app Pro Cam/ProShot/WP default) already has some extreme barrel correction applied to it. If my subject is about 2/3 from the center their faces start to stretch and distort like they have been pulled towards the edge of the view finder. Single person is fine but when you get 3 people in a shot, the center person would be fine but the left and right will have stretched faces. Coming from a 920, I find the distortion to be worse than the 920.
In some extreme cases of building shots, instead of having straight lines or slight rounding lines, the lines actually cave in. The only thing I can think of is to "undo" the correction in lightroom, but I don't see a lens profile for the 1020 yet.
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Oct 17, 2015
I'm having quite a strange problem with my Nokia Lumia 1020. It all began with the gmail app that stopped syncronizing with the server. After an ordinary reboot I got a message that the device was restored after an error and then it started loading all the old mails back by dozens, as if they were all unread (which was not the case). Ok, after all the mailing app was in order again.
But soon after that I received an sms and realized that all the other messages were completely gone. Including the whole previous chat with the person who texted me.
Same thing for Whatsapp - no messages visible, no saved pictures. Just the call history.
After all I went on to check the Camera Roll - nothing left there either. But all the pictures are still visible when I sync the phone with the computer via USB.
So, after many attempts at soft-resetting, checking for updates etc, here's where I am:
- No photos visible in the Camera roll or trough any app (Camera, Instagram, photoeditors)
- All SMS are gone
- All Whatsapp contents is gone, too
- Everything else is fine. Call history, contacts, Facebook, mail apps, Microsoft and Gmail accounts syncronization.
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Oct 6, 2014
I am wondering is it possible to put the location of where the photo was taken on a Lumia 1020? I see in the settings there is some "use location" but I have no clue where it saves the information as I can't see it in the properties of the picture.
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Dec 21, 2013
Curious if this is a Windows 8.1 issue or a 1020 issue. When I import photos some of the more recent ones don't get imported. For all I know some further back aren't making it in either. I also noted that the Camera Roll import using the Windows Phone app only seems to be importing the low-res images. Are there settings to cause this to import the high-res too?
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Aug 23, 2015
I connected my Nokia 1020 to my desktop (windows 10) and I deleted the low resolution photos from my Camera Roll. Then...all the remaining high resolution photos disappeared. Is there any solution to get them back?
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May 16, 2014
My wife has a Lumia 1020 and takes lots of photos with it. When we are traveling we can use our laptop to view the camera roll when the phone is connected to the USB port. However, when we are at home and she plugs it into her desktop with a USB cable, the photos do not display correctly
What happens when the camera roll is opened is that the photos start rendering fine and then at some point they stop. The progress bar across the top of Windows Explorer continues to move but nothing happens. I have tried it several times with different USB cables and ports and each time it does the same thing. It doesn't always stop at the same place either. Sometimes it will render 10 photos and a different time it will render 25. However, it never makes it through the entire contents.
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Dec 9, 2013
I used SmartCam, selected the best picture and saved it to the phone. Then I connected the phone to my Windows 7 PC via USB and, using Windows Explorer, tried copying the saved result from the phone and pasting it into a folder on my PC's hard drive; but when I tried pasting it, I got an "Access denied" message.
I also noticed that when -- again via Windows Explorer -- I tried to open this saved photo from my phone's photo folder, by double-clicking it to launch Window's photo viewer, I got a message saying I could not as I "don't have the necessary permissions to access the file location." Excuse me, it's my phone and my photo, whose permission do I need?
I can email myself the saved photo, but it is low resolution, with a file size of around 400kb, compared to original's apx. 5 mb. All the camera hardware and software wizardry in the world is useless if the photos are held captive on the phone!
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Jun 19, 2014
Tried HD Photo Viewer 8.0 app last night, allows you to view high-res versions of photos on phone. Found little if any difference. App details unclear, seem to suggest that you can do it on a Windows phone, and that you can't on a Nokia.
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May 10, 2014
Ever since using the 8.1 dev preview, I noticed something odd about the photo sizes up my camera roll folder on OneDrive. I currently have my backup settings for "best quality (wi-fi only)" for pictures (videos are not backed up). However, ALL photo sizes are around 10 MB, and the dimensions confirm that it is the hi-res 38 MP shots being backed up, not the 5 MP oversampled photos. This never happened prior to the 8.1 preview.
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May 28, 2014
The screen on my 1020 recently broke, and I just got the phone replaced (because it was cheaper for me to replace through insurance than finding a place to repair the screen. I only found one place who would do it and they said $240. Um, no) and I am about to send back the broken one. I already backed up all of my photos onto my surface 2. But my question is, is there a way to transfer the hi res photos from my old 1020 to my new one? I should clarify, I can transfer the hi res file, but its not viewable on the phone?..
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Oct 24, 2013
When I press the menu on a photo and choose 'share' my only options are messaging, hotmail, onenote and whatsapp.
I have face book app on my phone. why isn't that an option to share. and more importantly, how do i make it an option.
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Aug 12, 2014
i am the only one here that observe worst photos on focus points with 8.1 cyan update?
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Jul 19, 2014
Phone memory is down to 300mb, so I thought I'd better do something about offloading some of the hi-res pics. I couldn't see thumbnails on the PC for the 34mp pics, so had to open every one before I could delete/ copy. Surely there's an easier way, I've got a 1000+ pics to do?!
I have been doing it by clicking on the WP icon in 'my computer' & then camera roll. I have the syncing app on my laptop, but that didn't seem useful.I miss the SD card on my N8, sometimes it feels as if I've gone backwards.
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Jan 20, 2014
My Pictures sometimes get a small black border after I worked on them with Nokia Camera:
(look on the left and right side of the Photo)
This Bug was already before Lumia Black.
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Jan 20, 2014
How can you add the 34 or 38 megapixel photos back to the phone from PC and have the phone detect them? When I copied a few shots back to camera roll it did not show up on the phone.
I tried using the detect photos option in Nokia Camera setting but still nothing. The photo is copied correctly when in file explorer on PC but does not show up on the phone.
I wanted to copy it back to use it in a photo app on the phone. How to do this?
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Dec 30, 2013
I have a Lumia 1020 and love taking photos with it and I love using G+. Using G+ on the web apps on WP8 isn't too shabby but I hated getting pictures and videos to it because it'd mean I'd have to plug in my phone to my pc and upload the photos to G+ from there. Well, that is no longer the case!!
Google released the new version of Picasa today which is the Program for Mac/Windows that allows you to manage your G+ photos on the computer. One of the biggest features they added today way autouploading photos on your PC to G+. WP8 already autouploads to skydrive so I pointed the picasa autoupload folder to my skydrive folder on my PC and it works FLAWLESSLY!!
If you want to do this you just need a few things.
1. Install Picasa on your PC/MAC
2. Install Skydrive on your PC/MAC
3. Point the Picasa Autobackup folder to your Skydrive photos folder on computer
So you'll take a photo, it'll auto back up to Skydrive, which then syncs with your PC. Picasa then grabs the photos as they are downloaded to your PC and uploads them to G+!
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Aug 20, 2013
I just discovered that the 35 to 38MP photos aren't geotagged. I guess those smaller 5MP photos are good for something.
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May 3, 2014
Both my 1020 and my gf's 1520 won't send pictures through messaging sharing, on our new att service. Idk if this is phone related or service related, It just says can't send message, try again.
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Oct 11, 2013
I am not talking about the 5mp shots the phone creates. When my wife uploades or mms a picture or video they are terrible. Is there something in the settings I need to adjust? If I send it to my phone over bluetooth is looks amazing still.
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Nov 7, 2013
"To quickly switch on the camera when your phone is locked, press and hold the camera key for a couple of seconds." < Nokia site
With my other phones(810, 925), if the phone was locked (with a pin) you could press the camera key and take photos without unlocking the phone.
Has this now been removed from the 1020? Now if i press the camera key I have to tap the pin to use the camera. BAD update or bug?
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Dec 13, 2013
When I connect my 1020 to my PC, the computer acknowledges that the phone is connected but can sometimes take forever to start to sync the photos to the PC. I have tried combinations of F5 etc. as well as disconnecting the phone and reconnecting it. Nothing happens! Then for no reason, it will start to download the photos and show the message "Everything's Done" .
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Jan 19, 2015
Used a File app to make up some photo albums for tt and Le Mans classic and in doing so I have lost the ability to open up photo with Nokia camera beta and look at info or even revert back to original photo if the photo has been zoomed. How to get original photos back.
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