Lumia 1020 :: Black Borders On Photos After Cropping

Jan 20, 2014

My Pictures sometimes get a small black border after I worked on them with Nokia Camera:

(look on the left and right side of the Photo)

This Bug was already before Lumia Black.

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Lumia 1020 :: Moving Photos - Now Have 17 Of SAME Image But Photos GONE

Jan 9, 2014

I made a folder within the camera roll folder, dropped my pics in all together...dragged the folder on to my desktop and POOF - the folder and all the images (except ONE photo copies 17 times) are GONE!!? what do I do?

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Lumia 1020 :: Having Black Screen After Charging

May 11, 2015

My 1020 has now got a black screen after charging and the 3 led at the bottom are now flashing..

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Lumia 1020 :: 4G Option Not Available After Black Update

Jan 17, 2014

After updating my 1020 to Black the 4G option disappeared from the Settings (Highest connection speed). Now I can only see 2G/3G, not 4G anymore.

Before the update the 4G option was available, selected and working fine, since my french carrier (free mobile) has LTE activated.

It's driving me crazy, the 3G network with this carrier sucks like hell, but the 4G is very good.

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Lumia 1020 :: Black And Battery Drain

Dec 21, 2013

Ever since the Lumia Black update, I have noticed significant amount of battery drain while not doing anything.This morning I woke up after 8 hours of sleep and removed my 1020 from charging plate, the phone was warm. That means it was charging the whole 8 hours.

I removed the phone and restarted it, turned off glance screen (location off) and did not use it until 3PM (3 hours after being removed from charging plate) and the battery gauge is already below 50%.

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Lumia 1020 :: No DNG Option After Black Update

Jan 21, 2014

I do not have this as an option in my camera settings, I am on Vodafone UK, updated today on a new phone.

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Lumia 1020 :: Can't Work With Black Update

Jan 14, 2014

I've got a black 1020 (Carrier: Bouygues Telecom) that can't work with Black Update. When I update it, my phone breaks down. (When I run an app, there's the loading screen then back to the homescreen or the phones freezes).

I've try to hard reset, the problem is still there because when you hard reset, I think the update is still there. So i've try to reflash it with my carrier rom to have it like the first time i've had it in my hands, the phone works fine.But if I tried to update it to Black, the same problem shows again.

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Lumia 1020 :: Can't Download Black Update

Mar 5, 2014

I have a lumia 1020 amber, it is unlocked. I tried using an active att sim to update the phone, but it always say couldnt download the update. I tried reseting, wifi and data are both on.

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Lumia 1020 :: Reboot And Going To Black Screen - Cannot Wake It Up

Sep 30, 2013

Lumia 1020 black screen (no response etc) and have to reset the phone?

I did not have this since like last week. Sometimes the phone would reboot itself and now it's going to dark screen and I can't wake it.

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Lumia 1020 :: No Cellular Service After Black Update

Jan 14, 2014

I live in Japan. I updated to Lumia Black the other day and since then my 1020 cannot find NTT Docomo cellular network. The 1020 finds other networks (JP Docomo) but not NTT Docomo.

So, I am unable to use the phone. I took the SIM card out and put it into my Lumia 620. The 620 is using Amber. It was able to find and use cellular services provided by NTT Docomo. So, Amber works; Black does not.

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Lumia 1020 :: Black Screen - Need To Soft Reset

Sep 25, 2014

I have had the Lumia 1020 for a couple months now and love it but every now and then, at complete random: the screen goes black. I then need to perform a soft reset in order to use the phone again.

I have not completed a factory reset yet, especially since it's still a new phone in all senses. But how I'll likely proceed with the reset and if it happens again: contact warranty to get a replacement.

This happened on both 'Black' and 'Cyan'...

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Lumia 1020 :: Missing DNG Option After Black Update

Feb 7, 2014

I'm very new to the Lumia (last night!), so I suspect I'm doing something daft. I've just updated my phone with the black update, and now there are no more phone updates to download. When I go into extras+info, the software release is Lumia Black.

However, when I go into the camera settings, I still can't see an option to shoot in DNG - it's still only the 2 jpg options that are there. Is there another step that I need to follow before this becomes available?

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Lumia 1020 :: Bluetooth Audio To Headset After Black Update

Jan 3, 2014

Bluetooth audio, It is very choppy and cuts in and out, with standard head phones it sounds fine.

Using nokia radio

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Lumia 1020 :: Why Does Camera Have A Black Screen / No Image / No Picture

May 4, 2015

My Nokia Lumia 1020 Camera has a black screen, no image, no picture... on Lumia camera and Proshot app..I have tried a soft reset.

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Lumia 1020 :: Video Taken With Phone Has No Audio After Black Update

Feb 23, 2014

I have an ATT Lumia 1020 that has started recording only "white noise" when recording videos. The picture records just fine but there is no audio. Happened after the phone was updated to Lumia Black.

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Lumia 1020 :: Bluetooth Keyboard Support With Black Update

Jan 13, 2014

Does Bluetooth keyboards are supported with the black update on lumia 1020 ??

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Lumia 1020 :: Phone Can't Push Notification After Black Update

Feb 17, 2014

I have a lumia 1020, before i update lumia black, it pushs notifications well but then, after i update Black, the 1020 cant push any notifications from facebook app and other social app and the livetile doesn't work too,

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Lumia 1020 :: Remove Clock That Shows Up With Black Background On Screen

Sep 7, 2013

I been wanting this device for awhile now. But anyways, I was wondering if there's anyway the clock that shows up on the screen w/ black background, can be removed. It's almost like a screensaver. It makes me think my phone's screen is on :)

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Lumia 1020 :: Dark Marks On Black Backgrounds (noticeable At Night)

Nov 5, 2013

My 1020 is about 2 weeks old and at night I'm noticing about 3 areas on the screen that are significantly darker on black backgrounds. It makes the black areas look splotchy and is really only noticeable at night. These aren't dead pixels but what looks to be dark areas on the screen.

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Lumia 1020 :: Screen Just Black - Green Light At The Bottom When Plugged In

Sep 15, 2015

I just replaced my screen on my Nokia Lumia 1020. And now the screen is just black, but when i put into a charger there's a green light at the bottom of the screen.

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Lumia 1020 :: Front Facing Camera On Phone - Frozen Black Screen

Sep 11, 2013

My 1020's FFC has been working fine until yesterday when I tried to use the FFC and it just showed a black screen and you couldn't press any buttons on the screen, I just had to go back to the home screen to do anything else. The regular camera is working fine. Proximity sensor seems to working fine as well. I have done a soft reset with no luck, about to do a hard reset... It's not a huge deal but I do like my phone to be working at 100%!

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Lumia 1020 :: Access To DNG / RAW Photos

Dec 19, 2013

So can all the Apps that got access to the "41MP" photos also use the DNG photos? (phriz.be, AT&T locker, etc...)

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Lumia 1020 :: Hi-Res Photos Becoming Corrupt?

Jan 1, 2015

I use Lumia Camera or Proshot to capture most of my photos, while also using the native camera app when I want to take burst photos.

For the Lumia Camera, I usually go for JPEG (5 + 34/38 MP), changing aspect ratio now and then. Sometimes, 5 MP photos are fine, but the 34/38 MP ones will get corrupted, i.e. they will either be just green or grey backgrounds. Same thing also tends to happen with DNG files, that they cannot be opened by Photoshop or some other software.

This issue (corrupt high-res photos) also tend to happen with Proshot when shooting with high-res.

Performing a soft reset solved the problem, but I'm getting tired of soft resetting my phone every now and then.

I've attached 3 screenshots.

1: Basic viewing of the 5 MP photo. No issue here.

2: When I pressed "Open with Lumia Camera", this green photo happens. Instead of a high-res photo, I get a high-res green background.

3: Using a File Explorer, you can see that the photos affected are the high res ones from Lumia Camera. Also happens with ProShot's high-res photos.

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Lumia 1020 :: White Balance After Black Update - Fail On Yellow Flash Effect

Jan 2, 2014

So I finally updated to Black today and to my surprise the damn yellow tint is still present when using flash indoors.I did one shot before the update with Nokia Pro Cam, and on after the Black update and after updating to Nokia Camera.
They look nearly identical.

-before black

-after black

no flash after black [this looks most like the real thing] . Notice similar issue with the yellow tint not being fixed after updating to Black?Also forgot to mention, all setting were on auto, on the top two shots, on the no flash one, change from auto flash to no flash.

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Lumia 1020 :: Downloading High Res Photos To PC

Aug 3, 2013

When I try and take my photos off the 1020 with my PC it only shows one of each photo I took I think its the 34mp photos but not sure I thought it would have doubles of each photo a 5mp and a 34mp since I got it set to save both in the pro camera settings ...

Does it saves both to camera roll or does it save the 5mp somewhere else for sharing from the phone cause only one copy of each photo is on the phone camera roll ...

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Lumia 1020 :: Where Are Higher Res Photos Stored

Jul 26, 2013

I enabled the 5MP + 34MP option in the Pro Cam but where are these photos stored?

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Lumia 1020 :: Viewing Hi-Res Photos On Phone

Sep 28, 2013

Any way to view the Hi-Res photos (36MP) on the phone, without having to extract them via PC?

I know I could hook it up to a PC and save the Hi-Res photos to my "Saved Pictures" folder and view them on the phone, but that requires a PC.

Any app of some kind that allows users to view the Hi-Res photos on the phone. I don't think it's possible....

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Lumia 1020 :: Syncing Photos To OneDrive

Dec 31, 2014

I've only had my Lumia 1020 for a few weeks after deciding that I was bored with Android. In fact, just returned from Paris where I spent Christmas with the family. Sadly, over the period of my stay there WiFi was scarce so when I checked if my snaps had synched or not I saw that it was waiting for WiFi. Now I've been home a few days with a good WiFi connection in surprised too see that very few pictures have uploaded and that there's no uploads pending. I've checked the backup setting screen and all is as it should be, but there's no option to stay or force the upload. One thing I lived with Android was the Google+ photo section that synched instantly and was ready sand waiting straight away.... Looks like Windows 8.1 isn't as automatic,

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Lumia 1020 :: Adding Photos To Onedrive

Oct 30, 2014

If I click share to Onedrive from the photos hub, does it send the full 34mp photo or the smaller 5mp? Just trying to prepare my phone for a hard reset as it's become so unreliable after installing 8.1.

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Lumia 1020 :: Excessive Distortion In Photos

Sep 25, 2013

Notice that the 1020 seem to have excessive distortion starting about 2/3 from the center? I am using my 1020 as a point and shoot replacement and it is great for anything but people. I think the live view we see on the screen when camera is on (regardless what app Pro Cam/ProShot/WP default) already has some extreme barrel correction applied to it. If my subject is about 2/3 from the center their faces start to stretch and distort like they have been pulled towards the edge of the view finder. Single person is fine but when you get 3 people in a shot, the center person would be fine but the left and right will have stretched faces. Coming from a 920, I find the distortion to be worse than the 920.

In some extreme cases of building shots, instead of having straight lines or slight rounding lines, the lines actually cave in. The only thing I can think of is to "undo" the correction in lightroom, but I don't see a lens profile for the 1020 yet.

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Lumia 1020 :: Photos And Messages Gone - How To Get Them Back

Oct 17, 2015

I'm having quite a strange problem with my Nokia Lumia 1020. It all began with the gmail app that stopped syncronizing with the server. After an ordinary reboot I got a message that the device was restored after an error and then it started loading all the old mails back by dozens, as if they were all unread (which was not the case). Ok, after all the mailing app was in order again.

But soon after that I received an sms and realized that all the other messages were completely gone. Including the whole previous chat with the person who texted me.

Same thing for Whatsapp - no messages visible, no saved pictures. Just the call history.

After all I went on to check the Camera Roll - nothing left there either. But all the pictures are still visible when I sync the phone with the computer via USB.

So, after many attempts at soft-resetting, checking for updates etc, here's where I am:

- No photos visible in the Camera roll or trough any app (Camera, Instagram, photoeditors)

- All SMS are gone

- All Whatsapp contents is gone, too

- Everything else is fine. Call history, contacts, Facebook, mail apps, Microsoft and Gmail accounts syncronization.

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