Lumia 1020 :: Video Taken With Phone Has No Audio After Black Update

Feb 23, 2014

I have an ATT Lumia 1020 that has started recording only "white noise" when recording videos. The picture records just fine but there is no audio. Happened after the phone was updated to Lumia Black.

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Lumia 1020 :: Bluetooth Audio To Headset After Black Update

Jan 3, 2014

Bluetooth audio, It is very choppy and cuts in and out, with standard head phones it sounds fine.

Using nokia radio

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Lumia 1020 :: When Capturing Video Audio Not Picked Up Also Speaker Phone Doesn't Work

Dec 31, 2014

I am having trouble picking up audio while taking a video on my 1020. The speaker will play other audio (music, videos, internet videos), just not when I record. Also nothing comes out of my speaker phone when I switch it on. My phone updated to a newer version and that's when it stopped working.

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Lumia 1020 :: Phone Can't Push Notification After Black Update

Feb 17, 2014

I have a lumia 1020, before i update lumia black, it pushs notifications well but then, after i update Black, the 1020 cant push any notifications from facebook app and other social app and the livetile doesn't work too,

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Lumia 1020 :: Video Audio Snap Crackle Pop

Mar 30, 2014

Getting weird audio crackling when recording video on their 1020? It only happens with the Nokia Camera app. It doesn't happen with the default Windows Phone camera app. I tried uninstalling/reinstalling the app and it does not fix the problem. I am running WP8.0 OS version 8.0.10521.155.

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Lumia 1020 :: 4G Option Not Available After Black Update

Jan 17, 2014

After updating my 1020 to Black the 4G option disappeared from the Settings (Highest connection speed). Now I can only see 2G/3G, not 4G anymore.

Before the update the 4G option was available, selected and working fine, since my french carrier (free mobile) has LTE activated.

It's driving me crazy, the 3G network with this carrier sucks like hell, but the 4G is very good.

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Lumia 1020 :: No DNG Option After Black Update

Jan 21, 2014

I do not have this as an option in my camera settings, I am on Vodafone UK, updated today on a new phone.

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Lumia 1020 :: Can't Work With Black Update

Jan 14, 2014

I've got a black 1020 (Carrier: Bouygues Telecom) that can't work with Black Update. When I update it, my phone breaks down. (When I run an app, there's the loading screen then back to the homescreen or the phones freezes).

I've try to hard reset, the problem is still there because when you hard reset, I think the update is still there. So i've try to reflash it with my carrier rom to have it like the first time i've had it in my hands, the phone works fine.But if I tried to update it to Black, the same problem shows again.

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Lumia 1020 :: Can't Download Black Update

Mar 5, 2014

I have a lumia 1020 amber, it is unlocked. I tried using an active att sim to update the phone, but it always say couldnt download the update. I tried reseting, wifi and data are both on.

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Lumia 1020 :: No Cellular Service After Black Update

Jan 14, 2014

I live in Japan. I updated to Lumia Black the other day and since then my 1020 cannot find NTT Docomo cellular network. The 1020 finds other networks (JP Docomo) but not NTT Docomo.

So, I am unable to use the phone. I took the SIM card out and put it into my Lumia 620. The 620 is using Amber. It was able to find and use cellular services provided by NTT Docomo. So, Amber works; Black does not.

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Lumia 1020 :: Missing DNG Option After Black Update

Feb 7, 2014

I'm very new to the Lumia (last night!), so I suspect I'm doing something daft. I've just updated my phone with the black update, and now there are no more phone updates to download. When I go into extras+info, the software release is Lumia Black.

However, when I go into the camera settings, I still can't see an option to shoot in DNG - it's still only the 2 jpg options that are there. Is there another step that I need to follow before this becomes available?

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Lumia 1020 :: Why Can't Email Audio Files From Phone

Jun 2, 2015

I have recorded some audio files with Mini Recorder Free but I am unable to send them by e-mail.

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Lumia 1020 :: Bluetooth Keyboard Support With Black Update

Jan 13, 2014

Does Bluetooth keyboards are supported with the black update on lumia 1020 ??

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Lumia 1020 :: Why Doesn't Phone Have Audio Or Volume Control

Mar 23, 2015

I have been having a serious issue with my Lumia 1020 there is no audio from the phone what so ever. I cant hear people when they ring and they cant hear me. The phone does not let me play music on it or play videos unless I go onto the internet and look at a youtube video but there is still no sound from it. Another issue is that when I go onto the camera app and select to take a video the phone closes its self out of the app. It does this same thing in other apps were I try to play any type of audio. There is no volume control because when the buttons are pressed a small gray strip across the top of the screen appears and goes away after a couple of seconds. Mechanically the buttons work as a have performed multiple master resets on the phone which involves using the volume down button.

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Lumia 1020 :: White Balance After Black Update - Fail On Yellow Flash Effect

Jan 2, 2014

So I finally updated to Black today and to my surprise the damn yellow tint is still present when using flash indoors.I did one shot before the update with Nokia Pro Cam, and on after the Black update and after updating to Nokia Camera.
They look nearly identical.

-before black

-after black

no flash after black [this looks most like the real thing] . Notice similar issue with the yellow tint not being fixed after updating to Black?Also forgot to mention, all setting were on auto, on the top two shots, on the no flash one, change from auto flash to no flash.

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Lumia 1020 :: Using The Video Function On The Phone

Jun 10, 2015

i was suprised to find that the videos i took with the nokia lumia 1020 were in the format of mp4. is it possible to use a higher definiation type of format. with 32 gb's of space it would seem it could handle heavier formats. secondly is there a zoom function in the camera.

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Lumia 1020 :: Front Facing Camera On Phone - Frozen Black Screen

Sep 11, 2013

My 1020's FFC has been working fine until yesterday when I tried to use the FFC and it just showed a black screen and you couldn't press any buttons on the screen, I just had to go back to the home screen to do anything else. The regular camera is working fine. Proximity sensor seems to working fine as well. I have done a soft reset with no luck, about to do a hard reset... It's not a huge deal but I do like my phone to be working at 100%!

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Lumia 1020 :: How To Send Full Video With Phone

Nov 27, 2013

I'm trying to send by email some videos. The quality looks horrible. I don't understand why the phone wants to compress. I should decide.

Than, tried to send on Skydrive, but it also sends a compressed video....

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Lumia 1020 :: Video Editing On A Windows Phone

Jul 19, 2013

By now the entire globe is abuzz with Nokia's new hero phone and the amazing pictures it takes with that 41 megapixel, backside illuminated, 2nd generation image stabilized magic that only the finns could pull off so far. But what I am just as exited about is the video capability and the fact that Nokia's new Pro camera software allows you to trim video's quickly and easily! Nokia's pro camera app comes pre installed on the 1020 but will be available via update to other pureview Lumia's also.

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Lumia 1020 :: How To Get Rid Of Background Video Noise On Phone

Apr 26, 2015

When I record a video and play it back I can hear a loud whirring noise in the background. It happens regardless if the camera is moving or not when the video was taken and is quite an annoying sound.

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Lumia 1020 :: How To Transfer A Video File From Phone To Pc

Apr 3, 2015

I dont find a way to transfer video files from Lumia 1020 to PC or to anywere else.

I shot video with an app named Video Camera Pro - it puts the files in some hidden forder , not in camera roll.
The app says that the way to upload the files is by wi-fi and they provide a link to download a server software but its broken.

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Lumia 1020 :: How To Send A Video From Nokia Phone To Email Address

Aug 4, 2015

I keep getting a message to try again, but to no avail....

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Lumia 1020 :: Why Does Phone Update Keep Failing

Apr 3, 2015

The update keeps failing and the message "process1 initialization failed" keeps coming up on a blue screen. I have reset the device a number of times by depressing the volume and power buttons but the same message keeps coming up. Each time the phone keeps restarting, displaying the spinning gears and shutting down again.

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Lumia 1020 :: Phone Becomes Extremely Hot After Phone Cyan Update

Oct 2, 2014

Yesterday I updated my Lumia 1020 to Lumia Cyan. I've been using WP 8.1.1 with developer preview. Today I left my phone at home, I didn't use it and when I tried to pick it up I actually got scared, it was so extremely hot that I thought it will explode. After few seconds I got warning that battery is low but I know that it was around 70% when iI left it(I've left it only for 1 hour). I turned it off so it could cold before I charge it.

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Lumia 1020 :: Video Capture Stuttering / Then Freezes - Green Screen For Video And Photo

Mar 6, 2014

I was filming my family and the video stuttered and stopped altogether after a few seconds. Then the app went to a green screen (totally green) and I couldn't fix it. I had to reboot the phone to get it to work normally. Is that normal?

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Lumia 1020 :: Why Does Bluetooth Stop The Audio In Car

Jan 21, 2015

I have a Nokia. Lumia, blutooth on calls is ok, tho I do have to press blutooth again when making outgoing call wich I find odd as...... As soon as I pick my phone up and unlock it stops audio in car, so even if checking Mai l, mesage, wHatsapp etc the audio drops off in car, I have to keep pressing the fm button to get off bt audio,

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Lumia 1020 :: Why Not Able To Login To Windows Messenger App Since Facebook Update On Phone

Dec 15, 2014

New update for windows nokia lumia 1020 plus new facebook update doesn't allow me to type in login info for windows messenger app let alone click anything on the login screen. deleted majority of my contacts and is giving me old contact info....

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Lumia 1020 :: Nokia Phone Startup Screen After Win10 Update

Jun 4, 2015

My Nokia Lumia 1020 will not load up the display when i unlock my phone. It happened after i updated it to the Windows 10 preview build. I can only access the drag down bar and the settings on it. also i can take phone calls. but i cant interact with the display itself whatsoever.

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Lumia 1020 :: Having Black Screen After Charging

May 11, 2015

My 1020 has now got a black screen after charging and the 3 led at the bottom are now flashing..

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Lumia 1020 :: Black And Battery Drain

Dec 21, 2013

Ever since the Lumia Black update, I have noticed significant amount of battery drain while not doing anything.This morning I woke up after 8 hours of sleep and removed my 1020 from charging plate, the phone was warm. That means it was charging the whole 8 hours.

I removed the phone and restarted it, turned off glance screen (location off) and did not use it until 3PM (3 hours after being removed from charging plate) and the battery gauge is already below 50%.

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Lumia 1020 :: Black Borders On Photos After Cropping

Jan 20, 2014

My Pictures sometimes get a small black border after I worked on them with Nokia Camera:

(look on the left and right side of the Photo)

This Bug was already before Lumia Black.

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