Lumia 1020 :: Nokia Phone Startup Screen After Win10 Update

Jun 4, 2015

My Nokia Lumia 1020 will not load up the display when i unlock my phone. It happened after i updated it to the Windows 10 preview build. I can only access the drag down bar and the settings on it. also i can take phone calls. but i cant interact with the display itself whatsoever.

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Lumia 1020 :: Startup Sign In - How To Retrieve Backup

Oct 28, 2013

At start up your asked to sign in...but you cant because your not setup...so you cant retrieve your backup. how do you get your backup?

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Lumia 1020 :: Why Does Phone Update Keep Failing

Apr 3, 2015

The update keeps failing and the message "process1 initialization failed" keeps coming up on a blue screen. I have reset the device a number of times by depressing the volume and power buttons but the same message keeps coming up. Each time the phone keeps restarting, displaying the spinning gears and shutting down again.

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Lumia 1020 :: Phone Becomes Extremely Hot After Phone Cyan Update

Oct 2, 2014

Yesterday I updated my Lumia 1020 to Lumia Cyan. I've been using WP 8.1.1 with developer preview. Today I left my phone at home, I didn't use it and when I tried to pick it up I actually got scared, it was so extremely hot that I thought it will explode. After few seconds I got warning that battery is low but I know that it was around 70% when iI left it(I've left it only for 1 hour). I turned it off so it could cold before I charge it.

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Lumia 950 XL :: Win10 - No Sound On Incoming Emails To Any Of Accounts

Feb 3, 2016

I got my Win10 phone today - everything is set up as it should but i cannot get any sound on incoming emails to ANY of my accounts.

Some googling shows that this has been a bug for quite some time.

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Lumia 1020 :: Screen Froze On Phone - Freezes Up Again As Soon As The Screen Lock Is Activated

Jan 4, 2014

my screen froze on my 1020. None of the "screen" buttons would work but the physical side buttons would. I rebooted a couple of times (depressing the power and volume down). It worked once but then froze up again. Taking out the sim and putting it back in seems to reboot the phone, which works, sometimes, but freezes up again as soon as the screen lock is activated.

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Lumia 1020 :: Update And Internet Screen Won't Change Size

Sep 16, 2014

I updated my phone to the 8.1 and now my photos on the internet are only showing half the size. I do not have the option to auto fit the photos to the screen and the fonts are to the smallest they can go.

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Lumia 1020 :: Why Isn't Phone Screen Working

Aug 5, 2015

My lumia 1020 screen its not turning on i even got the screen changed but didn't work. I tried to reset it but it doesn't show the exclamation mark i conect it to the pc and it regonizes it so the phone itself its not entirely dead....

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Lumia 1020 :: Phone Screen Is Not Working

Jan 14, 2015

My phone's screen turns black a number of times now. Navigation keys are working and lights up. I can still hear the alarms and notification sounds. It sometimes takes more than 24 hours to resume to its normal function itself. Soft reset (vol down + power button) is a hit and miss and most of the time I'm getting the screen below.

I tried to connect the phone to a PC but it did not recognized because the phone is locked. I don't know if there's another way to unlock it.

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Lumia 1020 :: Video Taken With Phone Has No Audio After Black Update

Feb 23, 2014

I have an ATT Lumia 1020 that has started recording only "white noise" when recording videos. The picture records just fine but there is no audio. Happened after the phone was updated to Lumia Black.

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Lumia 1020 :: Phone Can't Push Notification After Black Update

Feb 17, 2014

I have a lumia 1020, before i update lumia black, it pushs notifications well but then, after i update Black, the 1020 cant push any notifications from facebook app and other social app and the livetile doesn't work too,

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Lumia 1020 :: Phone Screen Only Shows Static

Aug 19, 2014

I had just been using my Nokia Lumia 1020 with the new 8.1 update. I had left open a webpage I was going to go back to (running on wifi, not my data). Pushed the power button to wake it up and now all I see or can do is view a static screen. It flashes on and off by itself ever so often. What should I do?

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Lumia 1020 :: Phone Screen Blurry While Scrolling

Mar 29, 2014

I just got my 1020 yesterday after upgrading from my 920 and I know the screen isn't LCD but whenever I scroll the text gets blurry and whenever I scroll through Facebook the images get kinda blurry. Is this a defect or something I have to deal with due to the flaw in AMOLED screens?

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Lumia 1020 :: Why Not Able To Login To Windows Messenger App Since Facebook Update On Phone

Dec 15, 2014

New update for windows nokia lumia 1020 plus new facebook update doesn't allow me to type in login info for windows messenger app let alone click anything on the login screen. deleted majority of my contacts and is giving me old contact info....

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Lumia 1020 :: Front Facing Camera On Phone - Frozen Black Screen

Sep 11, 2013

My 1020's FFC has been working fine until yesterday when I tried to use the FFC and it just showed a black screen and you couldn't press any buttons on the screen, I just had to go back to the home screen to do anything else. The regular camera is working fine. Proximity sensor seems to working fine as well. I have done a soft reset with no luck, about to do a hard reset... It's not a huge deal but I do like my phone to be working at 100%!

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Lumia 1020 :: Disappearing Photos Post Nokia Camera Update

Oct 27, 2013

Strange bug after Nokia Camera update. All the pictures I took in the weekend seemingly disappeared from my Camera roll album. However, when I connected my phone to the PC, they all showed up on the phone's HD.

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Lumia 1020 :: Where Are The Contacts On Nokia Phone

Sep 24, 2015

How do I find the contacts on a Nokia Lumia 1020

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Lumia 1020 :: 3GP Videos On Nokia Phone

Apr 25, 2014

Had a friend text me a video in 3GP format, Windows says "Sorry, we can't play this file on your phone". Normal error or should I be able to play this type of file?

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Lumia 1020 :: Why Isn't Nokia Phone Getting Recognized By PC

Apr 24, 2015

After update to wp 8.1 Prev my phone didn't recognized by my laptop (windows 7), Its been more than 9 months now. I thought its a bug in preview so I dont really care and use to move data by Remote device manager. Than I got the denim update....then wp 8.1 Update 2.... now windows 10 Technical Preview but my phone didn't recognized. Change many data cables and tried on 3 different laptops with different OS but not get luck. Than I took my laptop and all the data cables I have to the Mobile Phone Market I searched for Lumia 1020. And surprisingly I found 3 devices having update wp 8.1 not any developers preview or windows insider app. They all connected with my laptop instantly with my data cables. The 3 difference I found in my device and other devices are:

My Device:

Software: Windows 10 Mobile Technical Preview
OS version: 10.012534.56
Firmware revision Number: 3051.50009.1451.1001

All other Devices:

Software: Windows Phone 8.1 Update
OS version: 8.10.14219.341
Firmware revision Number: 3051.50009.1451.1002

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Lumia 1020 :: PC Doesn't See Nokia Phone With USB Cable?

Aug 8, 2014

My windows 8 laptop does not see my Nokia 1020 phone using usb. It will charge but can't see files. I don't see a setting for usb connectivity function.

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Lumia 1020 :: Using Nokia Phone With Car Dock And Bluetooth

Nov 9, 2013

I have managed to sinc my Nokia Lumia 1020 and factory car charger with my vehicle radio via Bluetooth and it works fine for phone calls. However, turn-by-turn audible directions do not function when Bluetooth sinc is enabled. Voice commands from the maps are totally silent in this mode. That said, turn-by-turn directions DO work when not connected to Bluetooth, but only then. I am guessing that it is a software issue having to do with the navigation application that I am using and that came standard on this phone, but I do not know that for sure.

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Lumia 1020 :: Why Won't Nokia Phone Show Up On Computer

Mar 2, 2015

I've tried literally everything. Multiple USBs and computers. Installing connectivity driver. Restart my phone and computers. When plugged in, the phone will only charge. There is no indication on the computer that a device has been connected (I checked Device Manager and it's nowhere to be found, not even under hidden items). When I plug it into my computer, it's the same as plugging it into a wall outlet. I've read tons of solutions online and tried them all. It makes me think that something has gone wrong with my phone. The issue isn't my computer's USB ports or even the USBs I've tried. It sounds like an issue with my phone. When I first purchased the phone, it was able to sync to the computer and I could transfer pictures from it.

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Lumia 1020 :: PC Won't Detect Nokia Phone With Any Other USB Other Than Original?

Oct 24, 2015

Is there anyway to make it so my PC can detect my lumia 1020 so I can move files off/on my phone without the original USB?

The original USB is damaged and doesn't reliably connect/charge and I was wondering if there was anyway for another usb to connect my phone to my PC, or does it have to be the one that came with my phone?

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Lumia 1020 :: How To Rollback From 10 Preview To 8.1 On Nokia Phone

Dec 8, 2015

I really need to roll back to windows 8.1 from windows 10 on a Lumia 1020

I downloaded the recovery tool from MS site but when i click on my device i get the message package not available for this device.

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Lumia 1020 :: Alarm Volume Not Loud Enough On Nokia Phone

Aug 14, 2013

I convinced a colleague to buy a Nokia 1020 and she complains that the alarm volume is not loud enough. Would a different alarm app work?

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Lumia 1020 :: Can't Play 920 Videos Files On Nokia Phone?

Oct 13, 2013

I just got the 1020 as an upg from the 920. I can access the 920 camera roll via sky drive but none of the videos I took with the 920 are playing on the 1020.

The error message is " Sorry, we can't play this file on your phone." Close

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Lumia 1020 :: How To Edit Contact List On Nokia Phone

May 26, 2015

I want to send a company phone from an x employee to a new hire and want to clean the contact list out first...

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Lumia 1020 :: Nokia Phone Will Not Charge - Can Only See Low Battery Warning

Apr 26, 2015

I have a Lumia 1020 for about 11 months now and today it stopped charging. If I try to turn on the phone, I can see the low battery indicator. Then the phone will proceed to turn off after a few seconds. I have tried a soft reset by holding down power and volume down at the same time. I can feel a small vibration after 6 seconds of doing this, but otherwise nothing happens. I have tried 2 different chargers, as well as connecting to the USB in the computer.

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Lumia 1020 :: Importing Contacts Into WhatsApp On Nokia Phone

Nov 3, 2013

I synced my google account and all my google contacts popped up on the people app and did the same with my hotmail account.

Now when I try to refresh my contacts in Watsapp I see nothing, but most of my contacts use watsapp. And when I recieve a contact over watsapp from a friend of mine and when I try to save it, the people app asks me where do I want to save my contact in which account (hotmail or google)? is it normal? Cause I am not able to save it on phone directly and I guess watsapp wouldn't take the contacts that are stored in a account, it has to be on phone.

So how can I get all my contacts into watsapp?

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Lumia 1020 :: Prevent Nokia Phone From Automatically Switching On?

Jan 5, 2016

HOW to prevent the phone nokia 1020 from automatically switching on? This NOKIA 1020 is the crappiest phone I ever had!!!

the most annoying "feature" of the Nokia Lumia 1020 is that it impossible to switch the phone OFF when you don't need it.

This moronic phone decides on its own when to switch ON - as soon as the battery is charged just enough to start it, it tries to start, drains the battery and 5 minutes later tries again to start and keeps repeating this vicious circle to no end.

When you connect to a charger strong enough, it will charge BUT you SIMPLE CAN'T SWITCH IT OFF when you don't need it - this idiotic phone keeps restarting until the battery is drained!!!

There is no way that you can charge the phone and keep it switched off until you need it! Is there a way to keep a charged NOKIA Lumia1020 switched off when you don't need it?

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Lumia 1020 :: Nokia Phone Won't Turn On Or Charge - Reset Keys Don't Do Anything Either

May 30, 2014

I've tried charging my Nokia 1020 for 8 hours with no luck. After that I tried the 2 key and 3 key reset with no luck as well. I tried to plug it up to my computer but I got nothing there either. I am getting no indication that its charging and I'm starting to think I'm out of options. Is there anything else I can try? This just basically happened out of the blue, I turned it off and now it doesn't want to come back on at all...

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