Lumia 1020 :: Nokia Phone Startup Screen After Win10 Update
Jun 4, 2015
My Nokia Lumia 1020 will not load up the display when i unlock my phone. It happened after i updated it to the Windows 10 preview build. I can only access the drag down bar and the settings on it. also i can take phone calls. but i cant interact with the display itself whatsoever.
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Oct 28, 2013
At start up your asked to sign in...but you cant because your not setup...so you cant retrieve your backup. how do you get your backup?
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Apr 3, 2015
The update keeps failing and the message "process1 initialization failed" keeps coming up on a blue screen. I have reset the device a number of times by depressing the volume and power buttons but the same message keeps coming up. Each time the phone keeps restarting, displaying the spinning gears and shutting down again.
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Oct 2, 2014
Yesterday I updated my Lumia 1020 to Lumia Cyan. I've been using WP 8.1.1 with developer preview. Today I left my phone at home, I didn't use it and when I tried to pick it up I actually got scared, it was so extremely hot that I thought it will explode. After few seconds I got warning that battery is low but I know that it was around 70% when iI left it(I've left it only for 1 hour). I turned it off so it could cold before I charge it.
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Feb 3, 2016
I got my Win10 phone today - everything is set up as it should but i cannot get any sound on incoming emails to ANY of my accounts.
Some googling shows that this has been a bug for quite some time.
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Jan 4, 2014
my screen froze on my 1020. None of the "screen" buttons would work but the physical side buttons would. I rebooted a couple of times (depressing the power and volume down). It worked once but then froze up again. Taking out the sim and putting it back in seems to reboot the phone, which works, sometimes, but freezes up again as soon as the screen lock is activated.
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Sep 16, 2014
I updated my phone to the 8.1 and now my photos on the internet are only showing half the size. I do not have the option to auto fit the photos to the screen and the fonts are to the smallest they can go.
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Aug 5, 2015
My lumia 1020 screen its not turning on i even got the screen changed but didn't work. I tried to reset it but it doesn't show the exclamation mark i conect it to the pc and it regonizes it so the phone itself its not entirely dead....
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Jan 14, 2015
My phone's screen turns black a number of times now. Navigation keys are working and lights up. I can still hear the alarms and notification sounds. It sometimes takes more than 24 hours to resume to its normal function itself. Soft reset (vol down + power button) is a hit and miss and most of the time I'm getting the screen below.
I tried to connect the phone to a PC but it did not recognized because the phone is locked. I don't know if there's another way to unlock it.
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Feb 23, 2014
I have an ATT Lumia 1020 that has started recording only "white noise" when recording videos. The picture records just fine but there is no audio. Happened after the phone was updated to Lumia Black.
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Feb 17, 2014
I have a lumia 1020, before i update lumia black, it pushs notifications well but then, after i update Black, the 1020 cant push any notifications from facebook app and other social app and the livetile doesn't work too,
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Aug 19, 2014
I had just been using my Nokia Lumia 1020 with the new 8.1 update. I had left open a webpage I was going to go back to (running on wifi, not my data). Pushed the power button to wake it up and now all I see or can do is view a static screen. It flashes on and off by itself ever so often. What should I do?
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Mar 29, 2014
I just got my 1020 yesterday after upgrading from my 920 and I know the screen isn't LCD but whenever I scroll the text gets blurry and whenever I scroll through Facebook the images get kinda blurry. Is this a defect or something I have to deal with due to the flaw in AMOLED screens?
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Dec 15, 2014
New update for windows nokia lumia 1020 plus new facebook update doesn't allow me to type in login info for windows messenger app let alone click anything on the login screen. deleted majority of my contacts and is giving me old contact info....
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Sep 11, 2013
My 1020's FFC has been working fine until yesterday when I tried to use the FFC and it just showed a black screen and you couldn't press any buttons on the screen, I just had to go back to the home screen to do anything else. The regular camera is working fine. Proximity sensor seems to working fine as well. I have done a soft reset with no luck, about to do a hard reset... It's not a huge deal but I do like my phone to be working at 100%!
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Oct 27, 2013
Strange bug after Nokia Camera update. All the pictures I took in the weekend seemingly disappeared from my Camera roll album. However, when I connected my phone to the PC, they all showed up on the phone's HD.
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Sep 24, 2015
How do I find the contacts on a Nokia Lumia 1020
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Apr 25, 2014
Had a friend text me a video in 3GP format, Windows says "Sorry, we can't play this file on your phone". Normal error or should I be able to play this type of file?
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Apr 24, 2015
After update to wp 8.1 Prev my phone didn't recognized by my laptop (windows 7), Its been more than 9 months now. I thought its a bug in preview so I dont really care and use to move data by Remote device manager. Than I got the denim update....then wp 8.1 Update 2.... now windows 10 Technical Preview but my phone didn't recognized. Change many data cables and tried on 3 different laptops with different OS but not get luck. Than I took my laptop and all the data cables I have to the Mobile Phone Market I searched for Lumia 1020. And surprisingly I found 3 devices having update wp 8.1 not any developers preview or windows insider app. They all connected with my laptop instantly with my data cables. The 3 difference I found in my device and other devices are:
My Device:
Software: Windows 10 Mobile Technical Preview
OS version: 10.012534.56
Firmware revision Number: 3051.50009.1451.1001
All other Devices:
Software: Windows Phone 8.1 Update
OS version: 8.10.14219.341
Firmware revision Number: 3051.50009.1451.1002
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Aug 8, 2014
My windows 8 laptop does not see my Nokia 1020 phone using usb. It will charge but can't see files. I don't see a setting for usb connectivity function.
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Nov 9, 2013
I have managed to sinc my Nokia Lumia 1020 and factory car charger with my vehicle radio via Bluetooth and it works fine for phone calls. However, turn-by-turn audible directions do not function when Bluetooth sinc is enabled. Voice commands from the maps are totally silent in this mode. That said, turn-by-turn directions DO work when not connected to Bluetooth, but only then. I am guessing that it is a software issue having to do with the navigation application that I am using and that came standard on this phone, but I do not know that for sure.
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Mar 2, 2015
I've tried literally everything. Multiple USBs and computers. Installing connectivity driver. Restart my phone and computers. When plugged in, the phone will only charge. There is no indication on the computer that a device has been connected (I checked Device Manager and it's nowhere to be found, not even under hidden items). When I plug it into my computer, it's the same as plugging it into a wall outlet. I've read tons of solutions online and tried them all. It makes me think that something has gone wrong with my phone. The issue isn't my computer's USB ports or even the USBs I've tried. It sounds like an issue with my phone. When I first purchased the phone, it was able to sync to the computer and I could transfer pictures from it.
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Oct 24, 2015
Is there anyway to make it so my PC can detect my lumia 1020 so I can move files off/on my phone without the original USB?
The original USB is damaged and doesn't reliably connect/charge and I was wondering if there was anyway for another usb to connect my phone to my PC, or does it have to be the one that came with my phone?
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Dec 8, 2015
I really need to roll back to windows 8.1 from windows 10 on a Lumia 1020
I downloaded the recovery tool from MS site but when i click on my device i get the message package not available for this device.
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Aug 14, 2013
I convinced a colleague to buy a Nokia 1020 and she complains that the alarm volume is not loud enough. Would a different alarm app work?
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Oct 13, 2013
I just got the 1020 as an upg from the 920. I can access the 920 camera roll via sky drive but none of the videos I took with the 920 are playing on the 1020.
The error message is " Sorry, we can't play this file on your phone." Close
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May 26, 2015
I want to send a company phone from an x employee to a new hire and want to clean the contact list out first...
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Apr 26, 2015
I have a Lumia 1020 for about 11 months now and today it stopped charging. If I try to turn on the phone, I can see the low battery indicator. Then the phone will proceed to turn off after a few seconds. I have tried a soft reset by holding down power and volume down at the same time. I can feel a small vibration after 6 seconds of doing this, but otherwise nothing happens. I have tried 2 different chargers, as well as connecting to the USB in the computer.
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Nov 3, 2013
I synced my google account and all my google contacts popped up on the people app and did the same with my hotmail account.
Now when I try to refresh my contacts in Watsapp I see nothing, but most of my contacts use watsapp. And when I recieve a contact over watsapp from a friend of mine and when I try to save it, the people app asks me where do I want to save my contact in which account (hotmail or google)? is it normal? Cause I am not able to save it on phone directly and I guess watsapp wouldn't take the contacts that are stored in a account, it has to be on phone.
So how can I get all my contacts into watsapp?
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Jan 5, 2016
HOW to prevent the phone nokia 1020 from automatically switching on? This NOKIA 1020 is the crappiest phone I ever had!!!
the most annoying "feature" of the Nokia Lumia 1020 is that it impossible to switch the phone OFF when you don't need it.
This moronic phone decides on its own when to switch ON - as soon as the battery is charged just enough to start it, it tries to start, drains the battery and 5 minutes later tries again to start and keeps repeating this vicious circle to no end.
When you connect to a charger strong enough, it will charge BUT you SIMPLE CAN'T SWITCH IT OFF when you don't need it - this idiotic phone keeps restarting until the battery is drained!!!
There is no way that you can charge the phone and keep it switched off until you need it! Is there a way to keep a charged NOKIA Lumia1020 switched off when you don't need it?
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May 30, 2014
I've tried charging my Nokia 1020 for 8 hours with no luck. After that I tried the 2 key and 3 key reset with no luck as well. I tried to plug it up to my computer but I got nothing there either. I am getting no indication that its charging and I'm starting to think I'm out of options. Is there anything else I can try? This just basically happened out of the blue, I turned it off and now it doesn't want to come back on at all...
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