I have a Bold 9700 and tried to update the software etc today and got 361 tasks out of 399 using the updater, when an error message came up telling me that there was a problem with the internet?
There wasn't, everything was working fine using the normal browser, so does anyone know what went wrong.I did switch off the anti-virus half way thro'.
After updating my device software to v 5.0.0.586 from v 5.0.0.423, I encountered the following issues: The keylock key on the top left of my device intermittently does not work. Sometimes, nothing happens, other times it switches the screen off but does not lock the keypad.When hitting the green phone button, the list of recent calls is displayed but the most recent call (at the top of the list) is hidden by the input field and you cannot read the number.I tried a battery pull but this did not help. File free = 120MB. I have since reverted to v 5.0.0.423 but would like to do the upgrade again if these issues can be fixed? Does anyone know anything about this?
View 13 Replies View RelatedMy contract with orange on my old blackberry (i forgot what it was but it was the blackberry with the ball instead of the square scroll)Anyway when i was told i can have a blackberry 9700 i jumped at the chance and i was told everything will have the same settings etc.I got all my contacts thanks to the helpful orange staff however i can't seem to work my internet and email like i used to.Before i could access the internet no matter where i was as long as there was a signal, but as soon as i'm out of range from my wireless at home, it stops working. This is frustrating because i didn't know how to fix it.Another problem was, when i tried downloading apps, it kept saying that the blackberry 9700 bold do not support them. This means i cannot go on msn.I also need the GPS for tomorrow because i'm heading to London tomorrow and i only had time today to really try to find a solution to this pesky problem.I've had this phone for about 2-3 weeks now.
View 8 Replies View Relatedwhenever i click for updating my software an error comes saying 'there is prob with ur internet connection. check ur internet connection' .bb set- tour 9630
View 1 Replies View RelatedIm in Uk and bought a 9700 sim free and put my O2 blackberry contract sim in.
I have 5.0.0.321 on at the moment and I looked on the blackberry website under the vendor specific ones and o2 have a newer firmware out.. Ive downloaded it and installed it on my pc then run Desktop Manager, but it says there are no updates for my device..What am I doing wrong?is this the wrong way to update firmware?
Today, I signed up for Blackberry Email Service with T-Mobile. I got a message that an update was available, so I downloaded and installed it. However, when the Blackberry rebooted after the installation, (which seemed to take much longer than normal), the screen reads "Blackberry Platform 6.6.0.195" followed by a listing of all of the programs and apps on the Blackberry. There's also an error message that reads, "Uncaught Exception: java.lang.Null Pointer Exception". When I click "OK" there is another message reading, "Uncaught Exception:ApplicationRegistry.wait For(0xbfca09409ffe99e5) timeout. Then I get another reading, "Uncaught Exception:java.lang.Error" Every application on the list seems to have an error, and nothing will open. But I can't even shut the phone off. I have tried all of the four different reboot methods, but nothing seems to work.
I am wondering if I were to sync the Blackberry with the Blackberry Desktop Manager on my lpatop if it would reset the OS to the way it was before the update.
"One or more modules could not be resolved." That's what BB Desktop Software keeps giving me when I try to load OS 5.0.0.810 onto my Sprint Bold 9650. I deleted the vendor.xml file beforehand, so I'm not sure what the problem is.
View 5 Replies View Relatedim updating may blackberry bold 9700 and then suddenly it disconnected. after that i tried it again but in the middle of the update my phone suddenly turn off and then the red light flash twice, what should i do?
View 9 Replies View RelatedThe contacts in outlook have only my new contact info (1 contact) and the desktop and wireless software want to synchronize with this folder. The sync works between the two devises however it does not recognize the loads of contacts that are on my blackberry devise. I have tried all of the options on the advanced sync option to try toget outlook to download the contact from the Blackberry 9700. How do I get these two to synchronize?
View 5 Replies View RelatedI've tried signing into Facebook via my new 9700 and am getting the following error message:Error encountered during XML parse: End tag does not match start tag 'head'.Has anybody else had this message? How do I get around it so I can access my Facebook account?
View 4 Replies View RelatedMy update hung at the status "reconnecting to jvm." I know that this has been a problem in the past. A backup was made before installation; and although a second update attempt was succesful, I am unable to find or use the backup that the loader made. I also tried connecting the phone to another computer that I had previously backed it up on, but the computer now recognizes the phone as new, and not as the phone previously backed up. how to correct it? I really just need to restore the contacts.
View 1 Replies View RelatedI downloaded a leaked OTA link for the new Twitter app and after a reboot I get this error message after halfway through booting up - "JUM error 545".I have mac and blackberry desktop manage, but can't see to get it hooked up because it just keeps reading that error message and won't sync with the mac.
View 4 Replies View RelatedI've just bought my 9700 and when i was updating the app in my device the device suddenlly turned off
and i cant turn it on no matter what ive done and the red led on the right top is keep blinking ( blink 2 times in a pause)
Got my bold 9700 a month ago and finally decided to update to the latest firmware using the desktop manager.
Everything was going all fine and dandy but it is currently stuck on task 12 of 12 (restore device data) and hasnt moved for 3 hrs now...I don't want to unplug the device as it says unplugging may render some data unusable!
I connected my BB to Desktop Software but there's no button that is supposed to update my OS. It's just written that i have OS: 5.0 Bundle 1149.
View 1 Replies View RelatedError Code Ox8004fd28
BB9700
At & T
OS- V5.0.0.602 Platform-51.30112
Keep getting this error code. Tried to refresh, tried to update but says i ahve the latest version. My address book updates fine, but it is my calendar. i cannot get it to synce with my Ooulook 2007 thorugfh the Bb Desktop software What now?
Toporock
Toporock
I just updated my BB 9700 for the first time (511 updates to be exact). The upgrade is currently at 11 out of 12 upgrades and it is taking about 45 minutes to initialize before it gives me the message: "The desktop loader is unable to connect to the device, you may need to enter a password on the device."
The BB is not asking for password and I do not have any password protection on it. I have unplugged the USB from computer and the phone, reconnected and clicked retry and it continues to give me the same message 45 minutes later. I am freaking out a bit because it cleared all my contacts off and I believe the process it is trying to do is to restore that information.
How to use internet on bold9700
View 2 Replies View RelatedI have been having issues for the last month or so with my 9700. When I get home none of my internet heavy apps or the browser work. Its not every day. Just intermittently. After multiple calls to T-Mo and verification that there were NO issues in my area (a full 3G area) they finally sent me a replacement 9700. I've had it a week and no problems...until today. Same issue. If I put my phone on 2G it seems to work ok if its on 3G/2G it won't connect to the internet at all.Anyone out there know why this could be happening? I had me first 9700 since November with zero internet connectivity issues.
I sold my at&t bold 9700 and bought a t-mobile version, unlocked it and am using it on at&t and I don't have to pay the ridiculous price of 30 per month for internet service on my phone. really I only need the phone for texting, phone calls listening to music and taking some pictures anywayz. Till phone carriers lower their prices. I will never pay 30 a month for smart phone internet again.
View 10 Replies View RelatedI've recently upgraded my phone to the Blackberry 9700 (my first BB so I'm completely clueless) and received it yesterday.I also changed my plan to allow internet access.
I registered my phone and was told to turn it off for 2 hours so they can update the sim and everything, which I did. I then turned it on and I can make calls, send texts and all of that, but when I try to access the internet it says 'This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again'? I'm taking a guess here, but I think this may be because they haven't updated my plan yet?
Also, I went on the browser whilst connected to Wi-Fi, tried to download the app world and it said something along the lines of 'Sorry your device does not meet the system requirements require'. What's going on?
Anyone know why I can't go on FaceBook or on the internet at all when the wi-fi is on? It connects to my home wi-fi connection but I can't go on the net.It tells me i need the data plan.I thought wi-fi would give me internet on my phone.
View 4 Replies View RelatedWhen connecting to the internet I click on the second last icon on the main Bold screen (Telstra icon).After approximately 20 seconds, the blue "loading" bar at the bottom of the screen reaches 100% but remains sitting at "loading" with a blank white screen. There is no error message, and remains in this mode until I press the end / hang up key to return to the main screen.
View 4 Replies View RelatedThis is my first post. I write to you after several weeks of frustration with my phone as well as a million calls with Rogers customer support.
My problem :
1)I cannot browse the internet using the internet browser both on wifi or Roger's data network
2)Facebook app cannot establish a connection to the server
3)When I use the Browser app it will work for like 10 minutes but then all of sudden the internet just stops working.
I believe all of the three observations listed above have the same root cause. What is odd is that BBM works, my email works, BB app world works, I can even browse with the web2go browser - just not the three items I have described above.I really don't want to restore my phone because i have paid apps and i don't want to pay for my apps again.
My failed troubleshooting attempts so far :
1) Removed battery and sim card + reboot. Done it 1,000,000 times - no success
2) Resend service books - no success
I am at ends with the situation.
whenever I try to go on internet my 9700 says not enough memory even my we to go.
View 1 Replies View RelatedI know this might sound weird, but... I realize that I am addicted to the internet and spend too much time on it, and want to purposefully restrict myself by NOT being able to access the internet at all on my Blackberry Bold 9700.I don't have a data plan, but I log onto my landlord's WiFi using the password he gave me. Therefore, I have internet access through WiFi, but I would like to either get rid of that ability altogether, or find a way to password-protect the browsers (the regular browser and Opera).
View 1 Replies View Relatedi have a 9700 unlocked Rogers phone on Tmobile now, I have the 50$ plan plus 10 BIS service, I came home to Canada and turned my phone on wifi and turned of the mobile network so i dont use all my minutes, I have been here since Friday june 24 and my phone has been working fine. Now today all of a sudden everything stops working i can make and recieve calls on my blackberry but no internet no bbm no google talk nothing, I called tech support they are putting out a ticket...ya right...they told me to check my HOST ROUTING TABLE IT SAYS "NO ENTIRES" I did a wipe of my phone nothing, my wifi wont work <removed>..
View 3 Replies View RelatedI had a curve 8310 on o2 and moved to a bold 9700 still on o2.When i moved i used the desktop manager and did the device switch over, all went well including bbm etc.However whenever i tried to send an email i recieved the error message 'transaction error failure at service' - I tried to log into my bis account online to update my pin but i couldnt log on! i havent changed the password or username since my old blackberry so i cant log on to change it online. on my blackberry when i try to log on to email settings it says the username field is blank!
i called o2 they put me through to geek squad and wanted to charge me to help!!! I havent had the phone 2 weeks yet.Now i think that i need to call o2 again and ask them something like releasing my old pin maybe from my bis account or resetting the bis account,any ideas what i should do or the type of questions i need to ask o2 if i have to ring them again.
i've just bought the 9700 Bold today, and its great but i cannot seem to connect to the internet.. i press browser and try and get on the internet and it says 'This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again.'
I would love some feedback.. By the way i dont have any Wi-Fi, i want to use 3G.. there is a 3G symbol in the top right so it should fail connecting to Wi-Fi and go 3G?
My blackberry applications can't connect to the internet.I have a blackberry 9700 and a data plan.
My browser works.i have tryed reloading os, battery pulls, registering to network, resending service books.i also called t-mobile and they sent me a new phone because none of their people could help me. I am still having the same problems with new phone
Is it me, or BIS service for blackberry 9700 that makes surfing to the internet so slow?
View 14 Replies View Related