BB Bold 9700 :: Updating Firmware On 9700

Jan 5, 2010

Im in Uk and bought a 9700 sim free and put my O2 blackberry contract sim in.

I have 5.0.0.321 on at the moment and I looked on the blackberry website under the vendor specific ones and o2 have a newer firmware out.. Ive downloaded it and installed it on my pc then run Desktop Manager, but it says there are no updates for my device..What am I doing wrong?is this the wrong way to update firmware?

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BB Bold 9700 :: Updating Firmware But Stuck On Task 12 Of 12

Apr 30, 2010

Got my bold 9700 a month ago and finally decided to update to the latest firmware using the desktop manager.

Everything was going all fine and dandy but it is currently stuck on task 12 of 12 (restore device data) and hasnt moved for 3 hrs now...I don't want to unplug the device as it says unplugging may render some data unusable!

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BB Bold 9700 :: Would Be Better If Flash Rogers Firmware On Phone Or Leave It With Bell Firmware?

Apr 13, 2010

I have a Bell Blackberry Bold 9700 and I just switch to Rogers! Would it be *better if I flash the rogers firmware on the phone, or leave it with the bell firmware? The rogers one is .351 and the bell one is .423 ...I guess I was wondering if the rogers would be better since i'm on the Rogers network

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BB Bold 9700 :: Firmware For Non-branded Device

Aug 17, 2010

I have got a Bold 9700 running with a firmware which does not seem to be branded from a speciel provider, nor locked to any provider. In that case I guess it is a pure RIM firmware which is installed. Does anyone know where I can get the RIM firmwares instead of installing a branded release?

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BB Bold :: 9700 (OS6) Frozen After Updating?

Jul 8, 2011

Today, I signed up for Blackberry Email Service with T-Mobile. I got a message that an update was available, so I downloaded and installed it. However, when the Blackberry rebooted after the installation, (which seemed to take much longer than normal), the screen reads "Blackberry Platform 6.6.0.195" followed by a listing of all of the programs and apps on the Blackberry. There's also an error message that reads, "Uncaught Exception: java.lang.Null Pointer Exception". When I click "OK" there is another message reading, "Uncaught Exception:ApplicationRegistry.wait For(0xbfca09409ffe99e5) timeout. Then I get another reading, "Uncaught Exception:java.lang.Error" Every application on the list seems to have an error, and nothing will open. But I can't even shut the phone off. I have tried all of the four different reboot methods, but nothing seems to work.

I am wondering if I were to sync the Blackberry with the Blackberry Desktop Manager on my lpatop if it would reset the OS to the way it was before the update.

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BB Bold :: Updating 9700 And Then Suddenly It Disconnected

Aug 8, 2012

im updating may blackberry bold 9700 and then suddenly it disconnected. after that i tried it again but in the middle of the update my phone suddenly turn off and then the red light flash twice, what should i do?

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BB Bold 9700 :: When Updating App Device Suddenlly Turned Off

Aug 5, 2010

I've just bought my 9700 and when i was updating the app in my device the device suddenlly turned off
and i cant turn it on no matter what ive done and the red led on the right top is keep blinking ( blink 2 times in a pause)

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BB Bold 9700 :: Error After Updating Device Software To V 5.0.0.586?

May 3, 2010

After updating my device software to v 5.0.0.586 from v 5.0.0.423, I encountered the following issues: The keylock key on the top left of my device intermittently does not work. Sometimes, nothing happens, other times it switches the screen off but does not lock the keypad.When hitting the green phone button, the list of recent calls is displayed but the most recent call (at the top of the list) is hidden by the input field and you cannot read the number.I tried a battery pull but this did not help. File free = 120MB. I have since reverted to v 5.0.0.423 but would like to do the upgrade again if these issues can be fixed? Does anyone know anything about this?

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BB Bold 9700 :: Updating Software - Says Error With Internet

Aug 8, 2010

I have a Bold 9700 and tried to update the software etc today and got 361 tasks out of 399 using the updater, when an error message came up telling me that there was a problem with the internet?

There wasn't, everything was working fine using the normal browser, so does anyone know what went wrong.I did switch off the anti-virus half way thro'.

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BB Bold :: Updating 9700 OS - No Button To Start Process

Feb 7, 2012

I connected my BB to Desktop Software but there's no button that is supposed to update my OS. It's just written that i have OS: 5.0 Bundle 1149.

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BB Bold 9700 :: Latest E-mail Settings Not Working / Tried Re-installing Firmware

Jul 14, 2010

Despite putting the very latest firmware on my 9700, the email Settings Application ( in Setup Folder - Email settings) still takes me to a browser based setup on the BIS . my old 8900 and my work 9700 has an application type interface.. Why is this a problem ? Because it wont let me setup gmail Contact sync .. Keeps giving me a message "To start xxxxxxxx@gmail.com contacts synchronization with your BlackBerry® device, complete the security activation on your device:

1. In the Setup folder, log in to the Email Settings application.

2. After you log in, the security activation starts. When security activation is complete, wireless synchronization of your contacts with your device automatically begins."
This does not work and I'm guessing because i dont have the latest email settings on the device.. I have tried re-installing firmware , wipes etc..

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BB Bold :: Updating 9700 - Desktop Loader Unable To Connect (Enter Password)

Sep 1, 2011

I just updated my BB 9700 for the first time (511 updates to be exact). The upgrade is currently at 11 out of 12 upgrades and it is taking about 45 minutes to initialize before it gives me the message: "The desktop loader is unable to connect to the device, you may need to enter a password on the device."

The BB is not asking for password and I do not have any password protection on it. I have unplugged the USB from computer and the phone, reconnected and clicked retry and it continues to give me the same message 45 minutes later. I am freaking out a bit because it cleared all my contacts off and I believe the process it is trying to do is to restore that information.

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BB Bold 9700 :: Bold 9700 - Outlook Calendar And Contacts - Not Let Select Yes On Wireless Connection

Jan 13, 2010

I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.

When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.

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BB Bold 9700 :: Bold 2 (9700) Media Card Slot Wont Lock

Jul 13, 2010

I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.

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BB Bold 9700 :: Bold 9700 & Outlook 2007 - How To Sync To Get Same Emails Same Time

Sep 3, 2010

I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.

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BB Bold 9700 :: 9700 : Normal To Take 5 Minutes From A Battery Pull Or A Soft Reset?

Apr 29, 2010

Is it normal for my 9700 to take more than 5 minutes to start up?? Its strange because not to long ago I used to do battery pulls or a soft reset and my device would be up and running within a minute or two!! By the time it load up my battery is almost drained!

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BB Bold 9700 :: 9700 Requires Password To Unlock Keyboard Regardless Of Security Timeout

Aug 9, 2010

I am working with a user who recently switched from a 9550 to a 9700 (verizon to at&t) for coverage reasons.Whenever he unlocks his keyboard (using the lock button on the top left of the device), he must enter his password to access his phone. The security timeout settings on his phone are set to 1 hour, but even if he locks the keyboard for 5 seconds, he still has to enter his password when unlocking it.The only time that the keyboard will lock and unlock without requiring a password is when it is entered/removed from the holster.We are using BES.I cannot replicate this issue with the 9650 or 9550. Unfortunately I don't have a 9700 at my disposal to play with.Is this a normal feature for the 9700?I've checked his encryption settings (disabled).We cannot disable the password function (mandated by BES policy).The issue is not that he has to enter his password, it's that he would prefer that a password not be needed unless the security timeout has expired.

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BB Bold 9700 :: 9700 To Outlook 2007 Contacts Transfering Error

Aug 25, 2010

The contacts in outlook have only my new contact info (1 contact) and the desktop and wireless software want to synchronize with this folder. The sync works between the two devises however it does not recognize the loads of contacts that are on my blackberry devise. I have tried all of the options on the advanced sync option to try toget outlook to download the contact from the Blackberry 9700. How do I get these two to synchronize?

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BB Bold 9700 :: Opera Mini Version - 9000 Version Doesn't Have 5.0 Firmware Option Available

Jan 29, 2010

I was about to download Opera Mini 4.2 for my Bold 9700 w/ 5.0 firmware. Opera's website doesn't show a version for the 9700 so I was going to download the version for the 9000. The only problem is the 9000 version doesn't have the 5.0 firmware option available. What version are you guys using on your 9700's?

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BB Bold 9700 :: 9700 Invalid Address When Opening Links

Feb 25, 2010

When I try to open a link in my email I get "Invalid Address" I'm using Os 5.0.0.402 When I sink to Desktop Manager it says no updates.

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BB Bold 9700 :: 9700 How To Extend Ringing Time For Ringtone

Apr 22, 2010

I am sure that this issue has been raised before but it is the one aspect of the BB9700 that is driving me to distraction. What profile settings should i use just to get the darn thing to ring for 20 secs - both in and out of its holster? (I have tried the code to extend the time to 30 secs but it does not seem to work with Orange UK).

I just want the phone to ring like a phone without LEDS, vibration etc. At the moment, I need the hearing of a 5 year old and the strength of a 20 year old to get to my phone before it trips over to answerphone.I am on OS593 and I have tried battery pulls etc. I am also using a ringtune rather than Classic Ring.

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BB Bold 9700 :: 9700 Shuts Down While Recording Videos And Websurfing

Aug 17, 2010

I have a problem with my 9700 and I don´t really know if it is the phone or the battery.It shuts down when I use an aplication that needs power, like recording videos, websurfing, downloading/installing apps thats sort of stuff. It goes off, and I have to pull batt to get it started again.If I do it 3 times in a row for example, the battery goes down from 100% to 70% in just the time it needs to restart those 3 times.I tried to do a security wipe, reinstall the os (.862), taking out the micro sd and it keeps shuting down. I don´t know if it could be a battery problem or the phone. any idea?

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BB Bold 9700 :: 9700 After Charging The Phone Many Applications Disappeared

Sep 2, 2010

So I have owned a Black Bold 9700 for a while now and about 2 months ago I switched to a White 9700. I would always get at least one day out of my battery in my black 9700. And I was with my white 9700 as well until about 2 weeks ago.I rarely talk on my phone but I am a heavy user with BBM, text and email and a bit with Facebook which I know uses a lot of battery... I have about 90 contacts on BBM and use it constantly everyday -- chatting with 4 to 5 ppl at a time constantly. However, I'm lucky if my battery lasts from 11am until 5pm anymore. I have tried about 3 different batteries and they all have the same issue. I just upgraded my software from .743 to .862 last night.

And I switched over to a brand new OEM battery 2 days ago. I charged my phone overnight and powered it on at 11am and now at 2:14pm I'm sitting at 75% battery life.I don't have many apps on my phone besides Facebook and Weather Eye. The only apps I ever have running everyday are the ones that have to be running constantly (BBM, Phone, Browser, Messages). I rarely even browse the internet and I don't have Bluetooth or Wi-Fi enabled. However, I am always running on 3G.

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BB Bold 9700 :: IPhone 3gs Vs. 9700 Video Recording Wise

Feb 21, 2010

I'm on vacation at the moment so I'm unable to compare both phones at the moment but for the people who have both phones could you tell me which phone has better vid recording? Specifically the quality of the video, if it's fuzzy or sharp.

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BB Bold 9700 :: 9700 Is Restarting And Address Book Contacts Are Gone

Mar 25, 2010

I noticed that my bold 9700 is restarting on its own , then the screen become white with writing JVM error 503, I search the internet to find out what happen, but few second later the phone rebooted own its own.
so i cross my finger while it was doing it. to my relieve it starts ok. But after few hours when i want to call somebody on my phone book, to my horror, the whole contacts on the address book are gone, not even 1 left, it’s totally empty. bbm, notepad, email, bookmarks, sms are fine , nothing is missing only the contacts are gone, and I’m now overseas for company meeting, and i didn’t bring any backup file with me, I’ve been a maniac for smart phones, i used Symbian, IPhone, android, winMo, etc and NONE of them ever give me such a problem out of no where, my 2000+ contacts are gone. And no I didn’t install or do anything to my phone since few weeks, cause I’m on my business trip.

is there any solution to my problem? I’ve tried sending service book bust doesn’t seem to help. Seriously, if Any of RIM employee or designer happens to see this post, i got question for you. This supposed to be a business phone, and now all my business contacts are gone.

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BB Bold 9700 :: Why Did RIM Reduce Screen Size From 9000 To 9700?

May 16, 2010

Apologies if this was already threaded. I know that many people each have their own preferences but it seemed like for the most part people liked the bigger screen that the 9000 offered.Why did RIM reduce the screen size for the 9700? Will we ever see a blackberry (besides touchscreens) that will have a bigger size again??

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BB Bold 9700 :: 9700 Possible To Change Clock Alarm Tune?

May 29, 2010

Is it possible to change the Clock Alarm tone ?

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BB Bold 9700 :: 9700 Facebook Signing Error Message

Jul 24, 2010

I've tried signing into Facebook via my new 9700 and am getting the following error message:Error encountered during XML parse: End tag does not match start tag 'head'.Has anybody else had this message? How do I get around it so I can access my Facebook account?

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BB Bold 9700 :: 9700 Moving Shazam To Home Screen

Mar 21, 2010

This should be easy but has me baffled. To get to Shazam I have to go to app world and then to my world. I want to have it on my home screen but I can't figure out how to move it. Thanks in advance.

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BB Bold 9700 :: Bb 9700 Access To Secure Websites... Https

Apr 15, 2010

Attempted various browser settings options and still unable to access secure(https) websites... the message ""... Returned an error when attempting to fulfill your request... I have also attempted access through opera mini, here I manage to get to the https site however the login process fails. Appreciate your guidance in resolving this.. N.B. I had no such problems with my old Nokia E71 ... I was hoping my new BB 9700 is an upgrade...

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BB Bold 9700 :: Facebook Application For 9700 - Don't Receive Notifications

Mar 30, 2010

So is there a solution about Facebook?i dont receive notifications or anything...is this fixed somehow?

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