BB Bold 9700 :: 9700 Shuts Down While Recording Videos And Websurfing
Aug 17, 2010
I have a problem with my 9700 and I donīt really know if it is the phone or the battery.It shuts down when I use an aplication that needs power, like recording videos, websurfing, downloading/installing apps thats sort of stuff. It goes off, and I have to pull batt to get it started again.If I do it 3 times in a row for example, the battery goes down from 100% to 70% in just the time it needs to restart those 3 times.I tried to do a security wipe, reinstall the os (.862), taking out the micro sd and it keeps shuting down. I donīt know if it could be a battery problem or the phone. any idea?
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Feb 21, 2010
I'm on vacation at the moment so I'm unable to compare both phones at the moment but for the people who have both phones could you tell me which phone has better vid recording? Specifically the quality of the video, if it's fuzzy or sharp.
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Jun 25, 2011
my Bberry bold 9700's screen just all of a sudden shuts off, and I have to hold a button in for like 2mins before it comes on, how can I resolve?
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Apr 19, 2010
This is my fourth bold. Each one has had the same problem just shuts off in the middle of doing whatever just random reboots.
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Aug 23, 2010
On my brother's 9700, he's experienced two random shut downs. He's with Rogers and has the latest OS installed (.743). He would notice that sometimes the phone sort of shuts off by itself. Normally he would keep the phone on standby or lock, but when he'd go to unlock the phone, he'd notice that none of the keys work (screen remains black). Normally the screen would light up and say that the phone is locked, but this doesn't happen. Then, he would hold down the End key for a couple of seconds to power up the phone, only the phone doesn't boot up from scratch. Instead, the Rogers splash screen would appear and it would go directly to his home screen. The phone is only about a week old and is brand new (not refurbished). Is there some sort of lock/standby feature that I'm unaware of that his phone is going into? Has anyone else experienced this?
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Aug 24, 2010
Less than a week ago I purchased a blackberry bold 9700 brand new on craigslist. As soon as I got it i updated the software to 5.0.0.862 because on the crackberry i saw most people said it was a good build. I run 2 email accounts on my phone and use bbm. I noticed when i received 2 emails + a bbm at the same time the phone would shut off and i would need to do a battery pull to get it to start up again. But recently i noticed that the battery meter at the top left isnt updating properly. When the phones at 50% i still have 3 out of the 5 blocks. I notice that as it begins to dip a bit low past 50% the phone shuts off and when I just do a battery pull it doesnt seem to start up. Then when i plug in the power after some time the red led comes on and then a white screen with an empty battery shows up with a line through it. Then after a while it goes away and it starts up. Is anyone else facing this problem or know a solution
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Feb 8, 2010
Has anybody else experienced failures with this phone? I replaced my curve with a 9700 on an upgrade, only to have the brand new Bold 9700 completely die after 6 days. The next one lasted 14 days, and now I sit with my third broken 9700 that went a whopping 2 days.
Every time, the phone will be sending a text and then shut itself off. When I try to do a hard restart by pulling the battery, I get a constantly glowing red LED for a few seconds.Before getting the third phone, I had my SIM card replaced, memory card replaced, and got a whole new set of charging cords. Heck, I hadn't even charged it since I picked it up...
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Apr 29, 2011
Camera not work it shuts off and says close all apps, so I need instruction on changing the camera.
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Jun 14, 2010
why does the led keep on blinking when recording video and voice notes? (something about preventing you from privately recording other ppl)is there a way to turn it off?
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Jun 11, 2010
i know there is a option in the video recorder to switch recording resolutions from (480x360) and (176x144). Now, why is it that sometimes vids record in HQ (according to the playback quality, and what facebook calls it) and then sometimes it just shows standard quality. it's weird. Does anyone know what I talking about, and how do I make sure it always records at the best quality possible.
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Jan 24, 2010
is there a way to go to home screen while recording a video? or simply to disable video preview or the blinking indicator?
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Mar 26, 2012
Bold 9700 running 6.0, battery suddenly drains dies and phone shuts off, even though there is charge left.I've made sure to exit and close apps so they don't drain in the background.Tried replacing the phone through the carrier.
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Jul 26, 2010
Is there a way to hide videos on blackberry bold?
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Feb 7, 2010
if anyone knows how to hide videos on the bold 9700, will you please try and help me with this. ps. its nothing dirty, its just so if my phone gets stolen, no one will be viewing my videos, etc.
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Mar 26, 2010
Trying to delete vids from my memory card on my 9700 and it won't let me. Anything from the web it won't, but if I make a vid it'll let me..anybody know what's up?
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Jun 20, 2010
My 9700 will video for approx 17 secs using 277kb before it says No space left to record video. I have a 4gb media card.
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Jun 20, 2010
I just got a new BB 9700. My younger brother had uploaded porn videos in my phone. Later, I deleted them. However, the name of these videos still appear in my playlist.If I say delete a particular item, I get a message: Are you sure you want to delete "XXX"? When I say press on delete icon, nothing happens.I am avoiding formatting the card as I don't want to mess around wth the segregated folder present by default.I have already tried the following things:
1) Pulled the battery and put it back.
2) Pulled out the media card and put it back.
3) Connect it to the computer and see if the videos show up. They do not.
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Aug 29, 2012
My phone has deleted all my videos and pictures, extremely annoying, does anyone know if they can be retrieved?
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Nov 3, 2011
I'm waiting to get the 9900. My question is how do I transfer my pictures and videos from my 9700 onto my 9900. I have backed up all other data on BB PROTECT,,but that doesn't back up Picts and videos
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Mar 23, 2012
My photos and some videos have colored lines through them. Sometimes I only get half the photo. I have pulled the battery and reset the device many many times but nothing changes. I have attached an example photo.
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Jan 4, 2010
This is my first blackberry so this might be normal but when I look on blogs that have embedded videos on them nothing shows at all. If it wasn't for the site saying look at the video below I wouldn't even know that one exists. I can't see why the videos won't show as generally they are you tube videos anyway.
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Mar 13, 2010
I'm was just looking at the app store put my phone down to do something picked it up and I have jvm error 529 on my screen my phone is in great condition don't look at any dodgy websites memory in not full. Why has this happened??? I have lost all my vids and pics which meant a lot to me none have been up loaded to my computer
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Jan 11, 2010
I saw the post on this, and similar problems, NO SOUND, anything that comes from the speakerphone is not working ie) calls on speakerphone, music, videos, alerts.. anything!
The handset sounds all work perfectly fine. I checked all settings, all profiles EVERYTHING!
Tried taking out the battery did not work.
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Feb 5, 2011
Bold 9700. OS5 v.979I understand that media such as pictures and video can be sorted and organized (folders?) but I've been unsuccessful in figuring out how.
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Apr 29, 2010
Is it normal for my 9700 to take more than 5 minutes to start up?? Its strange because not to long ago I used to do battery pulls or a soft reset and my device would be up and running within a minute or two!! By the time it load up my battery is almost drained!
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Aug 9, 2010
I am working with a user who recently switched from a 9550 to a 9700 (verizon to at&t) for coverage reasons.Whenever he unlocks his keyboard (using the lock button on the top left of the device), he must enter his password to access his phone. The security timeout settings on his phone are set to 1 hour, but even if he locks the keyboard for 5 seconds, he still has to enter his password when unlocking it.The only time that the keyboard will lock and unlock without requiring a password is when it is entered/removed from the holster.We are using BES.I cannot replicate this issue with the 9650 or 9550. Unfortunately I don't have a 9700 at my disposal to play with.Is this a normal feature for the 9700?I've checked his encryption settings (disabled).We cannot disable the password function (mandated by BES policy).The issue is not that he has to enter his password, it's that he would prefer that a password not be needed unless the security timeout has expired.
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Aug 25, 2010
The contacts in outlook have only my new contact info (1 contact) and the desktop and wireless software want to synchronize with this folder. The sync works between the two devises however it does not recognize the loads of contacts that are on my blackberry devise. I have tried all of the options on the advanced sync option to try toget outlook to download the contact from the Blackberry 9700. How do I get these two to synchronize?
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Feb 25, 2010
When I try to open a link in my email I get "Invalid Address" I'm using Os 5.0.0.402 When I sink to Desktop Manager it says no updates.
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