BB Bold 9700 :: Phone Shuts Itself Off While Sending Text
Feb 8, 2010
Has anybody else experienced failures with this phone? I replaced my curve with a 9700 on an upgrade, only to have the brand new Bold 9700 completely die after 6 days. The next one lasted 14 days, and now I sit with my third broken 9700 that went a whopping 2 days.
Every time, the phone will be sending a text and then shut itself off. When I try to do a hard restart by pulling the battery, I get a constantly glowing red LED for a few seconds.Before getting the third phone, I had my SIM card replaced, memory card replaced, and got a whole new set of charging cords. Heck, I hadn't even charged it since I picked it up...
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Aug 6, 2012
My Torch randomly shuts off, I can send three to four text messages and it shuts off; cannot take any pictures with camera and it shuts off; browse internet for a few minutes and it shuts off...the list goes on. In order for the phone to come back on the battery has to be pulled or I have to plug phone into charger.
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Mar 26, 2012
Bold 9700 running 6.0, battery suddenly drains dies and phone shuts off, even though there is charge left.I've made sure to exit and close apps so they don't drain in the background.Tried replacing the phone through the carrier.
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Aug 17, 2010
I have a problem with my 9700 and I donīt really know if it is the phone or the battery.It shuts down when I use an aplication that needs power, like recording videos, websurfing, downloading/installing apps thats sort of stuff. It goes off, and I have to pull batt to get it started again.If I do it 3 times in a row for example, the battery goes down from 100% to 70% in just the time it needs to restart those 3 times.I tried to do a security wipe, reinstall the os (.862), taking out the micro sd and it keeps shuting down. I donīt know if it could be a battery problem or the phone. any idea?
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Jun 25, 2011
my Bberry bold 9700's screen just all of a sudden shuts off, and I have to hold a button in for like 2mins before it comes on, how can I resolve?
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Apr 19, 2010
This is my fourth bold. Each one has had the same problem just shuts off in the middle of doing whatever just random reboots.
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Aug 23, 2010
On my brother's 9700, he's experienced two random shut downs. He's with Rogers and has the latest OS installed (.743). He would notice that sometimes the phone sort of shuts off by itself. Normally he would keep the phone on standby or lock, but when he'd go to unlock the phone, he'd notice that none of the keys work (screen remains black). Normally the screen would light up and say that the phone is locked, but this doesn't happen. Then, he would hold down the End key for a couple of seconds to power up the phone, only the phone doesn't boot up from scratch. Instead, the Rogers splash screen would appear and it would go directly to his home screen. The phone is only about a week old and is brand new (not refurbished). Is there some sort of lock/standby feature that I'm unaware of that his phone is going into? Has anyone else experienced this?
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Aug 24, 2010
Less than a week ago I purchased a blackberry bold 9700 brand new on craigslist. As soon as I got it i updated the software to 5.0.0.862 because on the crackberry i saw most people said it was a good build. I run 2 email accounts on my phone and use bbm. I noticed when i received 2 emails + a bbm at the same time the phone would shut off and i would need to do a battery pull to get it to start up again. But recently i noticed that the battery meter at the top left isnt updating properly. When the phones at 50% i still have 3 out of the 5 blocks. I notice that as it begins to dip a bit low past 50% the phone shuts off and when I just do a battery pull it doesnt seem to start up. Then when i plug in the power after some time the red led comes on and then a white screen with an empty battery shows up with a line through it. Then after a while it goes away and it starts up. Is anyone else facing this problem or know a solution
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Apr 29, 2011
Camera not work it shuts off and says close all apps, so I need instruction on changing the camera.
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Nov 10, 2011
My daughter has a BB curve and has a problem sending text messages to one of her friends. She gets a message back saying that there are insufficient digits in the number. However, she has the correct number in her contact list and has also tried to reply to a received text from the friend but gets the same message. I have the same number in my BB Bold 9700 and she is able to send messages successfully from my phone. She has also re-saved the number of her contact but still no luck. This is the only number she has problems with.
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Jan 14, 2010
My 9700 recently started not letting me view my new text messages. For example, sometimes I get forwarded chain texts and it won't let me view them, it'll show a random block of text and that's it. And if I try to reply to it, it won't show me my reply, it's only doing this with a few contacts, but it's still extremely annoying.I've tried uninstalling my third party apps and it didn't fix it, is it a setting I have to change or does anyone know anything?
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Aug 17, 2010
This just started happening on Saturday night. I would press the red phone button to turn off my phone and within 15-25 seconds my phone reboots itself. I have the Bold 9650 OS 5.0.0.699. Also on Sunday afternoon I dialed *228 (Verizon) to update my roaming capabilities.it was successful and after about 30 seconds by phone rebooted itself. Yes, I have done a battery pull.
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May 1, 2010
I just have question about sending an SMS to the same person more than once. I've got OS 5.0.0.593. I'm pretty sure it's been doing this for a while. I can't remember if it used to worked with older OS's.Anyway, here's my problem. When I enter the same person's name 10 times, it seems to work, but then it doesn't show all the names
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Feb 22, 2010
When I try to send a message, it just stays in the message box, and then sometimes just sends randomly, this just started to happen like 20mns ago....I tried a battery pull, phone restart, and a restore file from yesterday, but nothing......
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Jul 21, 2010
I have been informed that when I send an email with an attachment (whether its "attach file" or "send picture as email") the attachment is not on the recipients email.
I have tried emailing myself pictures from my camera to save on my laptop, and there is just no attachment on Outlook! I have logged into my gmail on web browser too, and still no attachment.
Does anyone know how to resolve this, i have tried selecting the size as "small" when prompted to see if that makes a difference.
I recently set up a new email address, i cant remember ever having problems before doing this.
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Nov 26, 2015
Galaxy S5 sending the same text message multiple times.
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Dec 9, 2014
Texts are sending from email rather than phone number. Phone number not showing up under "start new conversation"
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May 22, 2010
I can take a picture and then send it right away(FB) - but if I save the picture I cannot find where the option is to send it. I can see all the pictures but I cannot open them from the thumbnail. I have a Bold 9700 ATT with a data plan on BES.
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Mar 31, 2010
Hi i just upgraded to the new Official os for bell 5.0.0.545 and my emails are all in html code and not how they were in .423. I also did 2 battery pulls and still nothing.
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Jan 6, 2010
I usually do a battery pull every 3 or 4 days. I always send my service books by way of my laptop from the T-Mobile website. When I am not at my desk and want to send servicebooks what is the easiest way of doing this on the handheld? (9700)
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Mar 23, 2010
I recently upgraded to a 9700 from a 8900 two months ago, and recently ive noticed at times my messages through the messenger seem to take an AGE to go through.Also most recently, ive been receiving messages really late aswell, and this can be upto 12-24 hours later.Im on t-mobile(uk) and I was wondering if anyone else has had this problem? My handsets software version is 5.0.0.423.
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Aug 4, 2010
i have a bold 9700, version 5.1.0.146, recently i have had issues sending texts to only a couple contacts, always in a certain time frame of the night after midnight. my time. I can send and recieve texts from other contacts. It is not this other persons phone.I have tried both reset options numerous times, i do notice once the phone comes back on i have new messages, that are actually old already read messages. So it seems the memory is goofy. i have changed my text delete time from 30 days to 15 days, and have cleaned up some memory in other areas. After midnight i seem to also get old messages poping up at the bottom of the screen as if they were just recieved. its sooooo weird! someone please help its getting very annoying.
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Jun 28, 2010
I have a blackberry bold 9700 and its been fine for a month or so, all of a sudden after it has been working fine in the morning it stopped calling and sending texts, i cant receive anything either.
BBM works fine, internet works fine and email its just the calls and texts in and out????
I have restored the phone and done all necessary updates but it still doesn't work, the SIM card is fine as ive put it in another phone and it does everything it should.
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Nov 13, 2011
i got a bb curve 9300 has the latest software update recently its been playing up one minute it recieves txts bbms etc and lets me send and the next it wont work at all i've done everything i can think of i've rebooted itdone a hard reset and still
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Jul 10, 2010
Four days ago it just stops sending texts and calls. When I try to send an SMS a little red clock appears next to the message and then after a few minutes it says 'Retries Exceeded'. Whenever I place a call it immediately turns up 'Call Failed'.Then I realised I wasn't receiving texts/calls either.All my bills are up to date, Orange have checked twice now that there isn't a bar on my account, I have set it to 2G only and 3G only, neither did anything so it's back to 2G&3G, I've checked I'm connected to the right network, I have pretty much full signal. I can use BBM and 3G reliant apps such as Facebook but I cannot send/receive emails with either of my accounts.I've updated to the latest OS and I even fully wiped the handset. Done numerous battery pulls.
Tested my sim card in a friends Bold and I suddenly received dozens of unread text messages and numerous missed calls.Kind of worried right now, as I bought this second hand ages ago... it wasn't provided with my contract (which was an LG Arena that I sold to help pay for the Bold) and I have no insurance to speak of.
I'm heading to an Orange shop tomorrow to see what they say, but I've got an awful feeling it's done for and I'll have to cope with my old Nokia 3310 (it's not even colour screen!) for the next 6 months while I save up enough money to buy another Bold...
Please, please, please any help at all? I've been searching the forums and Google for days, but everyone who had this problem appears to have fixed it with battery pulls
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Feb 19, 2010
I have read some solutions about the problem of having the SMS one thread issue, but I really have a different problem.My incoming SMS, comes under different person name, as Example when I have to SMSs from two Users User (A) and User (B), the sms sent from user (A) shows up in the thread of User (B) which is a big mess.
More over when I choose options >> View Folders >> SMS Inbox Then I can see the real sender of the SMS but still when I press open or delete, I can't do anything
Cell Network: Vodafone Egypt
SW: v5.0.0.426 (Platform 5.1.0.116)
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May 8, 2012
I have a Bold 9900. Under "contacts" I have created a distribution list, mainly my baseball team so if a game is cancelled, I would like to address them all in one swoop. The problem is, only 8 out of 18 receive a text. I go to the "text message" icon, press the blackberry button on "compose text message". When it asks "To:" I select from my contact list, my baseball team.
Some of the entries on my list have an email address only while others have both. What do I have to do to successfully reach everyone on the list? Would it work better if it were only email or mobile addresses? Does it matter whether they are MTS or Rogers customers for their cell phones? Do I require to add 1+then the area code for the cell phone numbers?
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Feb 7, 2010
I Have A Big Question... I Been Blogging My Life For The Past Few Weeks.I Been Using A BlackBerry 9700 For Few Months. But, When I want To Upload A Video To FaceBook Or Other Site, It Said That My File Is Too Big...There Is A Good App For Me To Upload My Videos, Or There Is A Setting On My Berry That Can Help Me With My Videos..
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Feb 20, 2010
I am currently using a BB 9700 Bold and unable to attach when sending email a file with size more than 5 Kb.Everytime I try to use a attachment more than 5 Kb, I am getting to following message : Total attachment size exeeds the maximum allowed size.
1. Is there any way to fix that?
2. What is the maximum size of attachment that can be used?
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Jan 6, 2010
I noticed that when I send a lot of text to one person, eventually the sending will freeze and I cannot open a text from this one person. Is this a common issue? I am on ATT and running .296
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Sep 2, 2010
So I have owned a Black Bold 9700 for a while now and about 2 months ago I switched to a White 9700. I would always get at least one day out of my battery in my black 9700. And I was with my white 9700 as well until about 2 weeks ago.I rarely talk on my phone but I am a heavy user with BBM, text and email and a bit with Facebook which I know uses a lot of battery... I have about 90 contacts on BBM and use it constantly everyday -- chatting with 4 to 5 ppl at a time constantly. However, I'm lucky if my battery lasts from 11am until 5pm anymore. I have tried about 3 different batteries and they all have the same issue. I just upgraded my software from .743 to .862 last night.
And I switched over to a brand new OEM battery 2 days ago. I charged my phone overnight and powered it on at 11am and now at 2:14pm I'm sitting at 75% battery life.I don't have many apps on my phone besides Facebook and Weather Eye. The only apps I ever have running everyday are the ones that have to be running constantly (BBM, Phone, Browser, Messages). I rarely even browse the internet and I don't have Bluetooth or Wi-Fi enabled. However, I am always running on 3G.
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