BB Bold 9700 :: Can't Go On Facebook / On Internet At All When Wi-Fi Is On?

Apr 22, 2010

Anyone know why I can't go on FaceBook or on the internet at all when the wi-fi is on? It connects to my home wi-fi connection but I can't go on the net.It tells me i need the data plan.I thought wi-fi would give me internet on my phone.

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BB Bold 9700 :: 9700 Facebook Signing Error Message

Jul 24, 2010

I've tried signing into Facebook via my new 9700 and am getting the following error message:Error encountered during XML parse: End tag does not match start tag 'head'.Has anybody else had this message? How do I get around it so I can access my Facebook account?

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BB Bold 9700 :: Facebook Application For 9700 - Don't Receive Notifications

Mar 30, 2010

So is there a solution about Facebook?i dont receive notifications or this fixed somehow?

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BB Bold 9700 :: Bold 9700 And Facebook Profile Pictures

Feb 22, 2010

Profile pics pop up from facebook friends in my address book when they call on my pearl 8120 but not my bold 9700. What am I doing wrong?

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BB Bold :: No Internet Or Facebook Access?

Oct 10, 2011

Is anyone still having problems with internet and facebook access? Has the problem from the last three days been resolved or is it still ongoing?

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BB Bold :: Internet Service Only Working For BBM And Facebook

Nov 14, 2012

My internet service is not working @ all only BBM and facebook is work.

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BB Bold :: 9700 How To Reinstall Facebook

Sep 24, 2011

my daughter kept getting an error message on her bold 9700 .i uninstalled it but the option to reinstall it isnt on the facebook app.? i cant reinstall it .my 12 year old girl is in bits please please can someone end this nightmare

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BB Bold 9700 :: How To Put Facebook App On Main Screen

Aug 17, 2010

I put my facebook application in to its application folder and move it back out to the main screen.

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BB Bold :: 9700 Facebook New App: Icon Disappeared?

Aug 8, 2011

Once updated the facebook app to the new release on my Bold 9700, the icon doesn't appear anywhere and I can't use it.

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BB Bold :: Unable To Download Facebook On 9700?

Mar 25, 2012

Unable to download Facebook on BB bold 9700 after upgrading to OS6

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BB Bold :: Facebook Unable To Retrieve In 9700?

Sep 21, 2011

ever since I installed the new facebook app on my blackberry bold 9700 the I can not check in on "Places" I also am having trouble with the new blackberry apps. I installed the new app last week and now the apps page is blank!

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BB Bold :: 9700 Facebook, Twitter, All Not Working?

Oct 17, 2010

I have the bold 9700, OS with a blackberry data plan add on: unlimited social networking and instant messaging (not the full data plan).I've been using apps, such as facebook, twitter, bbm, etc for around 2 months, then it suddenly stopped working

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BB Bold 9700 :: Live Messenger - Facebook Not Working

Apr 3, 2010

i just bought my new bold 9700 and i faced 3 main problems.

1- whenever i tried to download any application through i face this messag
"Sorry , your session has been expired. Please close all your browser windows and then return to the welcome page to start again." it was the only one page running at that time . i tried to restart the bb many times but i keep facing the same message.

2- Live messenger is not working . this message appears "Service not enabled for this handheld"

3- facebook application also not working ( i gess it is the same problem as live messenger)

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BB Bold 9700 :: Deleting BB Facebook Notifications From Messages?

Sep 8, 2010

How do I do this? I can delete my emails and texts from my messages, but can't work out how to delete BB FB notifications that I no longer want there, as they clutter it up a bit after a while.

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BB Bold 9700 :: Email / Hotmail And Facebook Error

Apr 16, 2010

I am based in the UK and I am having problems setting up email on my blackberry bold 9700.I have 2 email accounts, both of which come up with 'username and/or password invalid'. My first and main account is with, my second account is with might be important to note that my password for both is the same, but I dont see this as an issue as it consits of only letters and numbers.Also, my girlfriend input her account and it worked fine. So why does it work for her and not me?! I have tried to get a account but for some reason only and are the only options for new email accounts here.This problem is also reflected in the Facebook application, whereas my girlfriend input her facebook username (which is her address) and it worked. When I input my Facebook username (my address) it says that this is invalid!It is sooo frustrating and as a new blackberry user I feel a bit out of my depth

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BB Bold 9700 :: Facebook Application And Bbm Stopped Working

Aug 15, 2010

my fb app suddenly stopped working, when i click on it it says 'we cannot reach the facebook server at this time, please try again later (100)'also bbm wont work - my messages wont even deliver to anyone and no one can send me anything however my web works fine - i went on it and did a google search and it worked,can someone suggest whats going on.

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BB Bold 9700 :: Facebook Can't Use - Not Connect Data Service Not Available

Apr 14, 2010

I am a new BB user and have recently purchased the BB 9700. I have NEVER been able to use the Facebook App. I had downloaded the v1.7 from App world and it never worked giving me the message: "Could not connect because a data service is not available. Please try again later. If this continues, contact your service provider for support"

I deleted it and tried downloading from the link sent from this website for v1.6 and received this message:
"Notice Sorry, your device does not meet the system requirements that are needed to support Facebook." I must state that this is not the only problem I am having, it now seems that Bluetooth doesn't work either.

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BB Bold 9700 :: Turn Off Sound Get Facebook Comment?

May 9, 2010

Blackberry Bold and have totally enjoyed every minute of using it EXCEPT every time I get a comment on Facebook, I get a notification sound. This can be really annoying in the middle of the night! How do I turn off the sound for this? I am not getting a good nights sleep unless I turn off the phone - which is not an option.

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BB Bold :: How To Use Internet On 9700

Sep 11, 2011

How to use internet on bold9700

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BB Bold 9700 :: Not Deleting Facebook Emails & Notifications From Mailbox

Mar 23, 2010

My Bold 9700 will not give me the option to delete facebook notifications and other mail messages from facebook from my mailbox(Hotmail) and my Bold 9700. I can only delete facebook messages on my device and then I have to go onto my Hotmail separately to delete emails.All other emails delete on both Hotmail and Bold 9700.Anyone who can tell me a way to delete facebook emails and notifications on my bold and hotmail at the same time will be a great help?

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BB Bold :: 9700: Turn Off Facebook And Email Visual Notifications

Jun 22, 2011

I get constant email, and would prefer to have my blackberry set so I don't see any notification icons visually for facebook and email. Currently, I have to click 'mark prior unopened' in order to erase the yellow mail icon with the red star -- so that the icon doesn't show up in the status bar.

I'd prefer to not see this notification at all. Same with facebook notifications. Haven't found the settings for these.

Is there any way to set the Bold 9700 so I don't see any visual notifications for email?

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BB Bold 9700 :: 3G Won't Connect To Internet

Jul 20, 2010

I have been having issues for the last month or so with my 9700. When I get home none of my internet heavy apps or the browser work. Its not every day. Just intermittently. After multiple calls to T-Mo and verification that there were NO issues in my area (a full 3G area) they finally sent me a replacement 9700. I've had it a week and no problems...until today. Same issue. If I put my phone on 2G it seems to work ok if its on 3G/2G it won't connect to the internet at all.Anyone out there know why this could be happening? I had me first 9700 since November with zero internet connectivity issues.

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BB Bold 9700 :: Internet Service

Feb 28, 2010

I sold my at&t bold 9700 and bought a t-mobile version, unlocked it and am using it on at&t and I don't have to pay the ridiculous price of 30 per month for internet service on my phone. really I only need the phone for texting, phone calls listening to music and taking some pictures anywayz. Till phone carriers lower their prices. I will never pay 30 a month for smart phone internet again.

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BB Bold 9700 :: Connecting To Internet

Apr 22, 2010

I've recently upgraded my phone to the Blackberry 9700 (my first BB so I'm completely clueless) and received it yesterday.I also changed my plan to allow internet access.

I registered my phone and was told to turn it off for 2 hours so they can update the sim and everything, which I did. I then turned it on and I can make calls, send texts and all of that, but when I try to access the internet it says 'This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again'? I'm taking a guess here, but I think this may be because they haven't updated my plan yet?

Also, I went on the browser whilst connected to Wi-Fi, tried to download the app world and it said something along the lines of 'Sorry your device does not meet the system requirements require'. What's going on?

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BB Bold :: 9700 Does Not Load To The Internet

Jun 25, 2012

When connecting to the internet I click on the second last icon on the main Bold screen (Telstra icon).After approximately 20 seconds, the blue "loading" bar at the bottom of the screen reaches 100% but remains sitting at "loading" with a blank white screen. There is no error message, and remains in this mode until I press the end / hang up key to return to the main screen.

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BB Bold :: 9700 Internet Not Working?

Oct 30, 2011

This is my first post. I write to you after several weeks of frustration with my phone as well as a million calls with Rogers customer support.

My problem :

1)I cannot browse the internet using the internet browser both on wifi or Roger's data network

2)Facebook app cannot establish a connection to the server

3)When I use the Browser app it will work for like 10 minutes but then all of sudden the internet just stops working.

I believe all of the three observations listed above have the same root cause. What is odd is that BBM works, my email works, BB app world works, I can even browse with the web2go browser - just not the three items I have described above.I really don't want to restore my phone because i have paid apps and i don't want to pay for my apps again.

My failed troubleshooting attempts so far :

1) Removed battery and sim card + reboot. Done it 1,000,000 times - no success
2) Resend service books - no success

I am at ends with the situation.

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BB Bold :: 9700 No Memory For Internet?

Oct 23, 2012

whenever I try to go on internet my 9700 says not enough memory even my we to go.

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BB Bold :: Disable Internet On 9700?

Dec 3, 2012

I know this might sound weird, but... I realize that I am addicted to the internet and spend too much time on it, and want to purposefully restrict myself by NOT being able to access the internet at all on my Blackberry Bold 9700.I don't have a data plan, but I log onto my landlord's WiFi using the password he gave me. Therefore, I have internet access through WiFi, but I would like to either get rid of that ability altogether, or find a way to password-protect the browsers (the regular browser and Opera).

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BB Bold :: No Internet Or BIS Working On 9700?

Jun 28, 2011

i have a 9700 unlocked Rogers phone on Tmobile now, I have the 50$ plan plus 10 BIS service, I came home to Canada and turned my phone on wifi and turned of the mobile network so i dont use all my minutes, I have been here since Friday june 24 and my phone has been working fine. Now today all of a sudden everything stops working i can make and recieve calls on my blackberry but no internet no bbm no google talk nothing, I called tech support they are putting out a ticket...ya right...they told me to check my HOST ROUTING TABLE IT SAYS "NO ENTIRES" I did a wipe of my phone nothing, my wifi wont work <removed>..

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BB Bold 9700 :: When Receive Notifications On Facebook / Phone Doesn't Beep

Jun 23, 2010

Hi just wondering when i receive notifications on facebook my phone doesnt beep to say that i have a notification i have looked in the sound profile settings and changed the facebook setting but still no luck. I recieve emails without no problem phone beeps to say that i have a new email. Is anyone else having this problem with facebook.

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BB Bold 9700 :: Handset Cannot Connect To Internet

Jan 14, 2010

i've just bought the 9700 Bold today, and its great but i cannot seem to connect to the internet.. i press browser and try and get on the internet and it says 'This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again.'

I would love some feedback.. By the way i dont have any Wi-Fi, i want to use 3G.. there is a 3G symbol in the top right so it should fail connecting to Wi-Fi and go 3G?

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