BB Bold 9700 :: Email / Hotmail And Facebook Error
Apr 16, 2010
I am based in the UK and I am having problems setting up email on my blackberry bold 9700.I have 2 email accounts, both of which come up with 'username and/or password invalid'. My first and main account is with hotmail.co.uk, my second account is with googlemail.com.It might be important to note that my password for both is the same, but I dont see this as an issue as it consits of only letters and numbers.Also, my girlfriend input her hotmail.com account and it worked fine. So why does it work for her and not me?! I have tried to get a hotmail.com account but for some reason only hotmail.co.uk and live.co.uk are the only options for new email accounts here.This problem is also reflected in the Facebook application, whereas my girlfriend input her facebook username (which is her hotmail.com address) and it worked. When I input my Facebook username (my hotmail.co.uk address) it says that this is invalid!It is sooo frustrating and as a new blackberry user I feel a bit out of my depth
I too am having email issues with my 9700. I have 3 accounts that run off the hotmail server, yet I can NOT get my phone to sync up with the server to delete my messages from the inbox and the phone. I even tried going back to my 8320 and the messages were deleted off the hotmail server. I'm so frustrated with the 9700 not working. Any one know how to fix this issue!
I recently changed the password for my main email address and I got this error on my phone, thinking I just had to enter my new password, but every time I do so I just get this error, I have tried removing the account and adding it again but the same thing happens. Adding a different hotmail account works no problems, but this is my main account so I really need this on my phone
Can anyone please explain why i have a new 'mini orange envelope' icon with a 'thin swirly line round it' at the bottom of my folder on my 2 x hotmail accounts folders? They used to just be plain envelopes icons. Has something happened that I should be aware of or is something saved? What is this new icon alerting me to? or is this just a creative upgrade?(I auto-upgraded my BB Desktop Software to 6.0.0.40 recently, is this related?)I have always had a 'mini globe' icon at the bottom of my folder for my Gmail account. This has stayed the same. Does it perhaps represent a pop/hotmail account as opposed to a gmail-forwarded account?
I've tried signing into Facebook via my new 9700 and am getting the following error message:Error encountered during XML parse: End tag does not match start tag 'head'.Has anybody else had this message? How do I get around it so I can access my Facebook account?
I get constant email, and would prefer to have my blackberry set so I don't see any notification icons visually for facebook and email. Currently, I have to click 'mark prior unopened' in order to erase the yellow mail icon with the red star -- so that the icon doesn't show up in the status bar.
I'd prefer to not see this notification at all. Same with facebook notifications. Haven't found the settings for these.
Is there any way to set the Bold 9700 so I don't see any visual notifications for email?
i just got my bold and when i try to set up my account it says connecting to email settings then says the app has encountered an error and cannot continue.. I have a att unlocked, please help!
Every time I try to set up an email address, it does not give me the two options (i.e I want to create or add an email address or I want to use a work email account with a BlackBerry Enterprise Server). Instead, it only gives me the "Work" email option. This means I cannot setup Instant Messaging or anything.
I had a curve 8310 on o2 and moved to a bold 9700 still on o2.When i moved i used the desktop manager and did the device switch over, all went well including bbm etc.However whenever i tried to send an email i recieved the error message 'transaction error failure at service' - I tried to log into my bis account online to update my pin but i couldnt log on! i havent changed the password or username since my old blackberry so i cant log on to change it online. on my blackberry when i try to log on to email settings it says the username field is blank!
i called o2 they put me through to geek squad and wanted to charge me to help!!! I havent had the phone 2 weeks yet.Now i think that i need to call o2 again and ask them something like releasing my old pin maybe from my bis account or resetting the bis account,any ideas what i should do or the type of questions i need to ask o2 if i have to ring them again.
Hi i just upgraded to the new Official os for bell 5.0.0.545 and my emails are all in html code and not how they were in .423. I also did 2 battery pulls and still nothing.
I upgraded my Bold 9700 to OS 6 and cannot configure my email addresses. My email addresses are listed and I have the option to verify the passwords but every time I enter the correct password I get a message that says "Sorry, unable to continue your session. Please log in again." The only options I have when dealing with my email addresses is to verify the password. I cannot add an account and I cannot delete an account. There is no option to edit. Essentially there are no options at all except to verify passwords. When I open the menu I get switch application, help and close. Nothing else.
I noticed today when I got home that none of my email had come through on my BB. I did a battery pull. So, I went to "Manage Email Settings" and tried to connect, but got "The application has encountered an error and cannot continue." Update - I just checked my device manager and it says I'm disconnected. It says "COM3/Disconnected" to be exact.
I have installed the software v5.0.1 then I click synchronizing I can't tick the option synchronizing email messages. this has a grey block in front of the option, what should I do?
I cannot add my hotmail account to my new BB phone. I tried a Gmail account and it works fine, I just get an error "The application has encountered and error and cannot continue" for my hotmail account. I have contacted T-Mobile and they tried to help me, however they told me, after few tires, that BB does not support Hotmail accounts.
I havemy hotmail set up on it however its not instant. It can take up to 20mins for a message to come through. My wife's is instant and so are a few others who use hotmail on their bolds. Can i anyway get this issue resolved? I'm having to use gmail as a secondary email account just so that I get instant replies when I need them.
I've been playing with my new Bold and am getting the hang of things, got most of my stuff on it and preferences sorted, I feel like the menus are endless though and will take a while to figure out all the shortcuts! But I'm loving it!My question is about my hotmail account. When I send messages from the BB they do not appear in my outlook 07 and vice versa, is there a way to make it do this?I would also like to get all of my old message from outlook (pre BB) onto the BB for reference, is this possible?
I've been wondering why my hotmail shortcut is just the usual envelope-with-small-globe one, because my friend's 9700 has the envelope-with-small-orange-envelope for her hotmail emails. Anyone know how to fix this? I'm running on 9700/5.0.0.862.
I'm about to get a 9700 soon and I have a question When you use Hotmail with this phoneIs there an App that you use to access your hotmail account? Or do yo navigate to hotmail through a web browser and send emails that way? please let me know.
I have just received my new bold 9700 handset. I have set up both my gmail and Hotmail accounts.Unfortunately, I can't seem to receive any mails from my hotmail on my handset even though they do arrive on my hotmail. This is not the case with gmail, which seems to work fine and push the emails to my handset as soon as they arrive. Can any one please help me out here?
I have a BB Bold 9700 and am using it access my Hotmail emails.he issue I have is that when I send email from my BB using my hotmail account, these sent emails do not show up in my send box in my Hotmail (accessed through the computer). Is there a fix for this
I cant seem to set up my emails on the phone it wants me to activate my enterprise account, I dont know what this is, all I want to do is set up my hotmail account with the phone but there is not an option to do this.
Some time ago I received a notification stating that I needed to verify my password to continue receive emails from my Hotmail account. The instruction stated that I needed to launch the Setup Wizard and click on the Email Accounts icon and then select the "Internet mail Account" icon to verify my password. I follow the instructions but, when I click on the "Internet mail Account" icon nothing happens and my only available option is "return to Setup".
