BB Bold :: Facebook Unable To Retrieve In 9700?
Sep 21, 2011
ever since I installed the new facebook app on my blackberry bold 9700 the I can not check in on "Places" I also am having trouble with the new blackberry apps. I installed the new app last week and now the apps page is blank!
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Nov 7, 2011
Can anyone help me with this error message, I am not able to check-in in the facebook application i have contacted my service provider and they say is an error message that needs to be reviewed with blackberry.
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Mar 6, 2010
Got my bb about 2 months ago and everything's working fine until today i couldnt retrieve email on my bb. i tried to reboot (hard) and reformat my phone but each time when i tried to reset the email settings, a message "your device had a problem connecting to the server" will appear.i'm using a bb bold 9700 currently.
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Mar 25, 2012
Unable to download Facebook on BB bold 9700 after upgrading to OS6
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Jun 26, 2010
I'm unable to retrieve pictures from my friend's wall. It always loads for like 3~5 mins and tells me it is unable to load/retrieve.
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Apr 29, 2010
How do I retrieve my lost BBM icon? I still have the ability to do BBM instant messaging. The icon does not appear in my instant messaging folder so I am unable to move it to my home screen.
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Jul 24, 2010
I've tried signing into Facebook via my new 9700 and am getting the following error message:Error encountered during XML parse: End tag does not match start tag 'head'.Has anybody else had this message? How do I get around it so I can access my Facebook account?
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Mar 30, 2010
So is there a solution about Facebook?i dont receive notifications or anything...is this fixed somehow?
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Feb 22, 2010
Profile pics pop up from facebook friends in my address book when they call on my pearl 8120 but not my bold 9700. What am I doing wrong?
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Jan 24, 2010
I bought a Bold about 25 days back and it has a few issues so far, but this one worries me.I have a lot of info on my media card, and now it says the card has errors and wants me to format. It doesn't matter if I sick the micro SD into an adapter or try to connect my 9700 through a USB, how can I retrieve all my data, and than format? It is a 16GB Kingston HC media card.How do I avoid the format and retrieve my data? Appreciate your help. I did not experience this issue until a few days back and I tried the battery pull mechanism, which only reset the phone.
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May 6, 2010
I seem to have lost some contact information. Though many of my contacts are still intact, others no longer show a secondary phone number I once entered, or some contacts seem to have disappeared completely.The strange thing is, when I dial one of the "lost" numbers manually, the contact's name does show up! But I can't find it in the list of contacts. I have already checked and unchecked the Business and Personal options in the filter menu, but that didn't do the trick.Any suggestions on what I might be doing wrong?note: this problem is not my own - I'm asking for a friend of mine
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Jan 12, 2010
I'm on my 2nd Bold 9700 in 4 days... The wireless connection is working fine outside and in some parts of my work building..but not in my office... Talked to our IT group and they don't get why i wouldn't get wireless because we have "booster's" through out the facility.I went from a bb 8703e (which i had no issues with for 3yrs) to a bold 9700 _ love the phone but not if i can't retrieve emails, internet..etc.
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May 31, 2010
I would be really grateful.Where or how can I obtain totally FREE info/application to recover files accidentally deleted off a BB Bold 9700 please?
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Apr 15, 2012
I get an error message saying, "Could not retrieve message content. Try again later. I try again later and still no photo.
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Apr 22, 2010
Anyone know why I can't go on FaceBook or on the internet at all when the wi-fi is on? It connects to my home wi-fi connection but I can't go on the net.It tells me i need the data plan.I thought wi-fi would give me internet on my phone.
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Sep 24, 2011
my daughter kept getting an error message on her bold 9700 .i uninstalled it but the option to reinstall it isnt on the facebook app.? i cant reinstall it .my 12 year old girl is in bits please please can someone end this nightmare
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Aug 17, 2010
I put my facebook application in to its application folder and move it back out to the main screen.
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Aug 8, 2011
Once updated the facebook app to the new release on my Bold 9700, the icon doesn't appear anywhere and I can't use it.
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Oct 17, 2010
I have the bold 9700, OS 5.0.0.862 with a blackberry data plan add on: unlimited social networking and instant messaging (not the full data plan).I've been using apps, such as facebook, twitter, bbm, etc for around 2 months, then it suddenly stopped working
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Apr 3, 2010
i just bought my new bold 9700 and i faced 3 main problems.
1- whenever i tried to download any application through blackberry.com i face this messag
"Sorry , your session has been expired. Please close all your browser windows and then return to the welcome page to start again." it was the only one page running at that time . i tried to restart the bb many times but i keep facing the same message.
2- Live messenger is not working . this message appears "Service not enabled for this handheld"
3- facebook application also not working ( i gess it is the same problem as live messenger)
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Sep 8, 2010
How do I do this? I can delete my emails and texts from my messages, but can't work out how to delete BB FB notifications that I no longer want there, as they clutter it up a bit after a while.
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Apr 16, 2010
I am based in the UK and I am having problems setting up email on my blackberry bold 9700.I have 2 email accounts, both of which come up with 'username and/or password invalid'. My first and main account is with hotmail.co.uk, my second account is with googlemail.com.It might be important to note that my password for both is the same, but I dont see this as an issue as it consits of only letters and numbers.Also, my girlfriend input her hotmail.com account and it worked fine. So why does it work for her and not me?! I have tried to get a hotmail.com account but for some reason only hotmail.co.uk and live.co.uk are the only options for new email accounts here.This problem is also reflected in the Facebook application, whereas my girlfriend input her facebook username (which is her hotmail.com address) and it worked. When I input my Facebook username (my hotmail.co.uk address) it says that this is invalid!It is sooo frustrating and as a new blackberry user I feel a bit out of my depth
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Aug 15, 2010
my fb app suddenly stopped working, when i click on it it says 'we cannot reach the facebook server at this time, please try again later (100)'also bbm wont work - my messages wont even deliver to anyone and no one can send me anything however my web works fine - i went on it and did a google search and it worked,can someone suggest whats going on.
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Apr 14, 2010
I am a new BB user and have recently purchased the BB 9700. I have NEVER been able to use the Facebook App. I had downloaded the v1.7 from App world and it never worked giving me the message: "Could not connect because a data service is not available. Please try again later. If this continues, contact your service provider for support"
I deleted it and tried downloading from the link sent from this website for v1.6 and received this message:
"Notice Sorry, your device does not meet the system requirements that are needed to support Facebook." I must state that this is not the only problem I am having, it now seems that Bluetooth doesn't work either.
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May 9, 2010
Blackberry Bold and have totally enjoyed every minute of using it EXCEPT every time I get a comment on Facebook, I get a notification sound. This can be really annoying in the middle of the night! How do I turn off the sound for this? I am not getting a good nights sleep unless I turn off the phone - which is not an option.
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Mar 23, 2010
My Bold 9700 will not give me the option to delete facebook notifications and other mail messages from facebook from my mailbox(Hotmail) and my Bold 9700. I can only delete facebook messages on my device and then I have to go onto my Hotmail separately to delete emails.All other emails delete on both Hotmail and Bold 9700.Anyone who can tell me a way to delete facebook emails and notifications on my bold and hotmail at the same time will be a great help?
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Jun 22, 2011
I get constant email, and would prefer to have my blackberry set so I don't see any notification icons visually for facebook and email. Currently, I have to click 'mark prior unopened' in order to erase the yellow mail icon with the red star -- so that the icon doesn't show up in the status bar.
I'd prefer to not see this notification at all. Same with facebook notifications. Haven't found the settings for these.
Is there any way to set the Bold 9700 so I don't see any visual notifications for email?
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Jun 23, 2010
Hi just wondering when i receive notifications on facebook my phone doesnt beep to say that i have a notification i have looked in the sound profile settings and changed the facebook setting but still no luck. I recieve emails without no problem phone beeps to say that i have a new email. Is anyone else having this problem with facebook.
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Jan 14, 2010
I have a Bold 9700 recently bought about 4 days ago... At first all the communication channels works fine i.e. Mobile Network, Wifi and Bluetooth. Suddenly this morning the wifi stop working. I'm unable to switch the wifi on even clicking on it many times. Tried to turn off the device and remove the battery for about a minute and still the problem is not solved.
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Oct 28, 2011
I'm unable to receive incoming messages in facebook message box. The messages are getting delivered but I'm unable to receive.
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Jul 4, 2011
I have recently bought a bb Bold 9780, subcribed to BIS on mobily network.i can send and recieve emails and browse internet too.. however cant use the facebook my space twitter or other app on the phone.In network option , Blackberry internet options shows not connected.on the status bar on the top of the screen i see 3G with the bb logo.
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