BB Bold 9700 :: App World Will Not Work / Error Message
Jan 12, 2010
Just got the new 9700 and everything works except the app world. Personal email works, blackberry messenger works, just not the app world. I downloaded it and i get an error message which is as follows (upgrade your service to a plan that includes browsing and discover a world of possibilties at BlackBerry App World. Contact your service provider for more details). I have the blackberry personal plan, I can browse the internet, but the app world still wont work. I know its not a location issue because my coworker has the Bold 9000 and the same plan as me and his works fine. I have also tried unistalling and reinstalling the app, hard shock etc etc. So what the heck is the issue.
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Jul 10, 2012
getting a issue message error ID 30702
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Jun 13, 2012
I always get this message when i try to download from App World : ''There was a problem during installation. Please try again.''
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May 4, 2011
I wonder if someone can help me, i have been getting this error message for the past month or so via my phone when trying to login/download apps via the app world. I have no problem siging in via computer or other blackberrys, just my own. I have no problems connecting to the internet on my blackberry, just with the app world?
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Dec 22, 2011
I have a Bold 9700 and on its last update of Blackberry App World and re-boot I now have this error that says, Uncaught exeception:java.lang.NoClassDefFoundError. I now cannot access the App world for updates or apps.
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Jul 24, 2010
I've tried signing into Facebook via my new 9700 and am getting the following error message:Error encountered during XML parse: End tag does not match start tag 'head'.Has anybody else had this message? How do I get around it so I can access my Facebook account?
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Jul 16, 2010
Man do i need help???? i have search the last 24 hours for answers and nothing works. i tried the suggestions that i got right before posting and no answer.
just got the new 9700. i plugged it up and i am getting this message "usb charging current is not sufficient. verify that your handheld is connected to a powered usb charging source and that the proper usb driver is installed".
i have unistalled and re installed DM using the cd that came with it. i checked mass storage is on. i have done battery pulls etc. am using windows 7 and my usb is 2.0.
my old bold 9000, works fine. DM recognizes it, i can back up my stuff. i just need to restore that info on my new BB9700 and its just not happened.
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Dec 3, 2012
My device downloaded an upgrade "successfully"--according to the message that flashed on the screen. Suddenly all applications disappeared from the screen and this message came up "Uncaught exception:Application Registry.wait For (0x5364ff2940fa3920)timeout" When I press "OK" another message pops up: "Uncaught exception:java.lang.NullPointerException" no matter how many time I press "OK" it sits there frozen. I have removed the battery, reloaded, etc. Nothing changes. I can't access any applications or settings features so I am unable to reset or uninstall, etc.
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Sep 21, 2012
My Blackberry Bold 9700 keeps showing an error message "uncaught exception: Index0>=0"
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Aug 21, 2012
Yesterday I downloaded one of the free App from Blackberry Apps World. When I rebooted my device, I saw a WHITE SCREEN with an error message APPS ERROR 200 - Reset. I resetted the device several times but still get a WHITE screen with the error message.
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Jan 25, 2010
I also noticed that after i updated my software whenever I receive a message, the display message indicator at home doesn't indicate the total number of text message i receive but rather it displays the number of contacts who sent me messages. like for example contact A sent me 2 messages. It will only appear as 1 and not 2. how do i solve this problem? Do you experience the same?
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Jan 10, 2010
I had a curve 8310 on o2 and moved to a bold 9700 still on o2.When i moved i used the desktop manager and did the device switch over, all went well including bbm etc.However whenever i tried to send an email i recieved the error message 'transaction error failure at service' - I tried to log into my bis account online to update my pin but i couldnt log on! i havent changed the password or username since my old blackberry so i cant log on to change it online. on my blackberry when i try to log on to email settings it says the username field is blank!
i called o2 they put me through to geek squad and wanted to charge me to help!!! I havent had the phone 2 weeks yet.Now i think that i need to call o2 again and ask them something like releasing my old pin maybe from my bis account or resetting the bis account,any ideas what i should do or the type of questions i need to ask o2 if i have to ring them again.
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Feb 16, 2010
I kept getting this error message when attempted to download software update for my Blackberry Bold 9700 via Blackberry Desktop Manager V5.01."An error has occured while downloading software for your device. Please verify your internet connection or try again later, if the problem persists."
My laptop was definitely connected to the internet because I was browsing while trying to update. The Desktop Manager itself recognises that it is connected to the internet, because it scanned for updates for itself on the internet and updated succefully. But when it came to downloading updates for my blackberry handset. It became oblivion to the fact that it was connected to the internet and kept giving me this senseless error report!
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Feb 7, 2010
I Have A Big Question... I Been Blogging My Life For The Past Few Weeks.I Been Using A BlackBerry 9700 For Few Months. But, When I want To Upload A Video To FaceBook Or Other Site, It Said That My File Is Too Big...There Is A Good App For Me To Upload My Videos, Or There Is A Setting On My Berry That Can Help Me With My Videos..
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May 11, 2010
I upgraded recently to the Bold 9700. Great phone apart from the fact that every time I try to synch with Outlook in the laptop I get the above error message.
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Dec 2, 2012
My bb bold 9700 is dead I tried to install os 6.0 but it wont work with apploader nor desktop software it returns a error at loading module stage.
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Sep 9, 2010
I have downloaded several themes for me Blackberry Bold 9700 and i am unable to access the interet/web browser. Whenever i click on it the error message Uncaught excpetion:java-lang-illegalarumentexception. Is there any advice someone could please give me as it would be greatly appreciated as i have had my first Blackberry for only 1 month?
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Jul 20, 2010
When will Blackberry Desktop Manager be able to sync with MS Outlook 2010? I spent £100 on the latter yesterday after discovering that Windows Calendar can not be synchronised with my new Bold 9700: the sync process ends with a Microsoft Outlook Connector Error message: "No available message stores". Burrowing into Blackberry's on-line support, it seems the most likely cause is BDM - 5.0.1 - trying to connect to an unsupported version of Outlook. (Article ID KB15564).
The result is no contacts or diary on my expensive new smartphone, which is disappointing beyond belief, since Outlook 2007 etc. seems no longer available.
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Feb 6, 2012
i am getting this message Uncaught Execption:java.lang. No ClassDefFound Error how can i clear it unable to and work on loading apps
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May 16, 2012
Assist with my blackberry curve 8520, I bought it a few months ago,when I try to log on to Blackberry App world, I get an error message that says "An error has occurred.Please try again later" it is frustrating.
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Sep 24, 2011
I am a first time blacberry user and i thought everything was going great, u know it takes a few days to access all the new gadget's on your phone. Well i have had my phone for months and not one time have i been able to access my app world from my phone i continually receive and error message after i input my log in information in. It is a complete waste of my monthly charges not being able to have full access to my phone.
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Aug 6, 2010
Why cant I sync my BB with my Outlook 2010? every time I try it says I have to configure, OK. but when I try it says "no new message stores"
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Jun 16, 2010
I did a normal backup and just before it finished, a message came up saying the DM could not backup one Theme. I clicked OK and then it comes up with another message and it says Backup completed ... click OK .So is it just one theme that's odd and not being backed up? (which I don't mind) With (hopefully) the rest of my stuff backed up as usual.
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Jul 21, 2012
My app world is not working.it is like stuck when i click on the App world.I am using a BES+BIS account and there is no restriction to open app world on BES.My app world used to work perfectly fine.Once after i wiped date and reconfigured my BES it worked for some time and this issue started.Now also if i am not using BES and try use appworld on a fresh or wiped BB,it works fine.As soon as i configure BES it works for some time and then this issue starts...My BB Team even deleted my BB BES account and created a new one,still this happens.
To add to the issue..i had the issue of battery draining when i activate my BES with 3 different device..when my account was deleted and a new one was created,the battery draining issue was solved(seems like some corrupt database,havenot got any credible reason from anyone)...
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Mar 18, 2012
I recently upgraded my Bold 9700 from OS 5 to 6. I managed to resolve most of the issues associated with the upgrade, but one that I'm still struggling with is the App World. When I go to My World it keeps saying that I need a Blackberry Identity upgrade. I did install it yesterday, or that's what it said yesterday, that is was installed succesfully. But now it asks the same questions agin. I had a lot of trouble to install that. At first it did not want to install at all, but I read on another thread on this forum that I should change the TCP/IP settings APN type to Internet. The error I got then was 80003. The solution seemed to work because the installation completed. but now it asks again to update the identity.
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Feb 11, 2010
I am using a new Bold 9700 with 5.0 software. Everytime I try to load the BlackBerry App world, it says I have an unsupported phone. any one know why ? and how I can add Appworld to my 9700 ?
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Sep 16, 2012
Have had the Bold for a couple yrs. Was missing App World icon for a while, then upgraded to the latest OS. Had the icon back for about a week, then it disappeared again. Battery pull doesn't help.The camera stopped working before the OS upgrade, and still doesn't work even after that. When I try to open it, I see the controls at the bottom of the screen for a while, it sits for a few minutes, then I get an error message "Could not start the camera. Close other applications and try opening the camera again." This happens even when I've closed everything else. Battery pull doesn't help this either.Tried the Device Self Test & the camera failed.
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Oct 9, 2011
I haven't had my 9900 that long but the app world doesn't work. And although my bbm worked yesterday afternoon, it is now not working again this morning.
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Jul 9, 2010
1. I am in a country where App world is SUPPORTED: Turkey
2. My carrier is Vodafone: Even though RIM says it is available to all carriers
3.My phones uses the LATEST firmware (As of 10.07.2010)
BUT, neither from explorer nor from the device I can not get app world.RIM, please UPDATE your IP database! Or I don't know, whatever.Oh, the error is BTW:Unsupported Device
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Aug 21, 2010
every time when i try to install app world on my phone its tells me that "my device does not meet the system requirements that are needed to support blackberry app world". its becuase app world dosent support israel? there is a way to pass it?
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Nov 22, 2011
regarding my BB Bold 9900. Recently, my phone has been unable to use bb app world, and it tells me that there is an error id of 40820. My facebook app only loads once in a long while, and my ubersocial app does not load at all. Nevertheless, the web browser and bbm is working fine. My Whatsapp is lagging.
I have used the soft and hard reboots but to no avail.
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