BB Bold :: 9900 Does NOT Keep Text Messages / Threads?
Aug 21, 2012
I purchased 4 BB Bold 9900's in June 2012 for a new small biz venture. None of the phones are retaining text messages and or previous threads past 30 days. i.e. If I scroll to the last text message, it will go back only 30 days....and the end date changes each day, with text messages falling off.
Upon purchase, I made sure to set all to "Keep messages forever". Does anyone have ANY suggestions? Our previous BB's did not have this issue, and these previous text threads are critical for referencing past text message threads and the data exchanged.
T-mobile Tech Support and RIM did not have an answer
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Sep 4, 2011
i've just bought the 9900 and previously was using 9700.9700 is such a beauty i've got no problems with it ! until i've switched to 9900... the performance of 9900 is superb. However after like one day of usage. the text messages starts to go crazy. i couldn't scroll up and down for some SMS and after awhile i couldn't open text messages.
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Sep 24, 2011
I've found that the longer threads in my text messages on my Bold won't let me scroll up through the older texts, I can only see what will fit on the screen. Threads with only a couple of messages don't have the same problem.
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Jul 17, 2012
Is there a way to save all of the text messages on the Bold 9900, because whatever way I tried after a month it will start deleting the old messages...
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Jul 17, 2012
My blackberry 9900 keeps deleting the old mail and text messages on its own...any setting to stop this one. I have kept the validity as Max.
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Jun 9, 2012
My texts are auto deleting after a month, I want to delete them when I want to, How can I stop this happening and can I retrieve them?
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Feb 6, 2012
I got a bb 9900 and the text messages inside the sms folder keeps missing. Sometimes it shows I have many messages and the the next moment it disappears. I have set the message validity period to maximum. still this keeps happening.
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Jun 12, 2012
i have a a very important text thread running and for security reasons I would like to e-mail the whole lot at once to myself as a backup. (I can do individual messages but the thread has got so long there are not enough hours in the day!) It is also not clear when a whole backup is done to the PC whether text threads are backed up as well.
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Oct 15, 2014
When I receive group messages (whether from iphone, android, or windows) they show up in individual message threads. I have to download them, then they disappear from that thread and show up in the group thread.
I do not get a notification when they originally come through in the individual thread. I have to open my messages app and see an unread message. I do get a normal notification though once it has downloaded and transferred to the group thread.
I have group messages checked in the message settings
I have data roaming checked in data usage settings
I have AT&T
I use the stock messaging
I also have this same issue if someone sends me a picture, no notification and it must be downloaded
Is it due to having background data restricted? I cannot turn it on to see if it changes anything because I have a small data plan and don't want to risk going over.......
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Jun 28, 2014
I have started to experience a new issue with my iPhone 5 this week. There have been several instances where I have sent a picture message to someone, after I send the photo, i go back to the messaging thread a few moments later and it doesn't show the picture(s)... It's as if I never sent the photo. I have asked my friend(s) if they got the photos i sent, but they said no, so I have to send a 2nd time.
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Dec 11, 2014
messages app continues to crash. All messaging stops working and all of my message threads disappear. the only thing that has seemed to work is restarting my phone. Happens at least once a day.
Info:
iPhone 6, iOS 8.1.2
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Mar 21, 2012
Is there a way to recover deleted text message threads on an iPhone 4S?
Info:iPhone 4S
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Dec 9, 2012
why my bold 9900 can receive text but won't send text. It did at first when I first got it in oct but the past 2 weeks it hasn't been working.
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Nov 10, 2012
EXAMPLE: I have an existing text message thread with a specific recipient that I want to keep undisturbed. I then want to send a brand new unrelated text message to the same recipient using the + (New message) icon at the upper right corner of the screen.he new text message invariably is appended to the bottom of the old thread, unrelated to the subject matter of the new text message that I want to send.
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Nov 19, 2012
I can send text messages but can't receive any text messages (sms). Ideed, i have a message like that : "message memory full" i delete a lot of messages, i don't have any video or pictures, my memory is not full, so i don't understand why it's like that. I have this probleme for 4 days ant it becomes very annoying. delete any message cause i delete three-quarters of messages..
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Sep 14, 2011
I have 3 mail accounts connected to my bb. Originally all posted to one folder messages folder in the message 'center' where all the sms etc go into (middle of the screen icon at the top) i am not sure what has started to happen but suddenly i then had 2 messages folders and now i have 3. They all go to the same place and sometimes contain the same message which just appears in all 3.
I think this started when i started configuring the sync of the deletion of the folders "folder reconciliation". how i can delete these additional folders as they are just a nuicense they mean very little as mail is randomly flowing into them.
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Jul 26, 2012
I have a BB Bold 9900 from AT&T,Version 7.0 bundle 2392 (v7.0.0.576).I have messages that I can't delete. I go into the lowest level on the string and hit delete, but they are still there. Sometimes the message is duplicated.
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Aug 9, 2011
I changed the sim card in my 9900 to try band find a number that was on another sim card, I reinserted my other sim card and I now cant access my phone. I get prompted with a blackberry ID log in screen, it won't accept any password I give it nor will it aallow me to change my password. After restarting it a few times I am now into my phone although can't send any messages or anything, At the top of the screen it says 'Insert SIM Card' when the sim is already in it.
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Jan 18, 2012
when i first got my phone (bold 9900) a few days ago, it was perfect, and for some reason, when ive been sending text messages now, my messages will appear at the top , and all my recieved message will be at the bottom?and another thing, all the messages im recieving, says that they were deliverd at 7.27am!and thats not just for one message, every message my friend has sent to me, on the right side it says 7:27am. and at the top, under my friends name, it says 'recieved one minute ago' ? when it was about 2 hours ago?
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Jul 24, 2010
Just recently I have had some problems sending normal text messages..The problem is when I want to send a text I go to my contacts and try to send a sms message, but instead of opening up a conversation window I get taken straight to my recieved messages... I havent had a problem replying to messages after people have texted me, its iniating the converstation thats not working.
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Nov 29, 2010
on desktop manager, one could find the backup file for 'folders', 'messages', 'saved email messages' that are used when one does a backup? I seem to have far more files being backed up then I wish.
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Aug 27, 2012
The text icon disappeared and I do not receive notifications of new text messages. The only way I can find a text is to locate the sender in my Contacts.
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Dec 19, 2011
I have a new blackberry 9900, but after weekend I couldn't receive any text message,I didn't change any settings on the phone.
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Nov 12, 2011
i have a problem with sms texting, i can recieve text,s but not send! all i get is a small clock icon instead of a tick to acknowledge its been sent.
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Jan 18, 2012
Just just bought the Bold 9900, I need to Group text more then 10 at a time, is it possible?
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May 6, 2012
I have noticed that my text icon on my Bold Touch 9900 has dissapeared.I have to go to the search button to see my sms`s.
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Nov 5, 2011
how to change how long a BB 9900 stores text messages for? i recently got a BB9900 and realized that my messages get deleted automatically after a period of time?
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Oct 31, 2011
In blackberry 9900 how can I delete email message from both device and computer??
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Oct 6, 2011
I have a backup from Torch 9800 and trying restore it on Bold 9900.
Unfortunately restoring the messages is not completed. It stops on 50%. (Messages backup is around 7000+)
Is there any issue with the version of the OS of the phone?
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Feb 22, 2012
Does the blackberry 9900 have a automatic text reply to voicemails?, I'm on holiday at the moment but I'll give you a call when I get back.
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May 8, 2012
I have a Bold 9900. Under "contacts" I have created a distribution list, mainly my baseball team so if a game is cancelled, I would like to address them all in one swoop. The problem is, only 8 out of 18 receive a text. I go to the "text message" icon, press the blackberry button on "compose text message". When it asks "To:" I select from my contact list, my baseball team.
Some of the entries on my list have an email address only while others have both. What do I have to do to successfully reach everyone on the list? Would it work better if it were only email or mobile addresses? Does it matter whether they are MTS or Rogers customers for their cell phones? Do I require to add 1+then the area code for the cell phone numbers?
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