BB Bold 9700 :: Unable To View SMS & Mails
Jul 18, 2010
I am facing this particular issue with my 9700 for the last two days or so.
I have following three mail accounts configured with my device;
1) Enterprise/ Office Mail ID (Folder Named as Desktop)
2) Yahoo Mail ID (Folder Named as Yahoo)
3) GMail ID (Folder Named as GMail)
Now in the Messages, Yahoo & SMS Folders; I am only able to view the mails from office mail id. The Messages folder which ideally comprise of messages from all the folders shows only the messages of the Desktop. Similarly for the Yahoo Folder. I am even not able to view my SMS in the SMS & MMS Folder.
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Apr 2, 2010
I have two email accounts on my Bold and periodically it will not allow me to open emails. I can see new emails received but when I try to open it won't. Is this a space issue? Is there a way to purge deleted messages, when I had my Curve there was a way to purge deleted items.
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Jun 27, 2011
It has been working fine. Till now my blackberry fail to display anything when i click on the email or sms/mms icon.
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Jan 14, 2010
My 9700 recently started not letting me view my new text messages. For example, sometimes I get forwarded chain texts and it won't let me view them, it'll show a random block of text and that's it. And if I try to reply to it, it won't show me my reply, it's only doing this with a few contacts, but it's still extremely annoying.I've tried uninstalling my third party apps and it didn't fix it, is it a setting I have to change or does anyone know anything?
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Sep 16, 2010
I'm having two issues with texting on my Blackberry Bold 9700.
1-I can't send or receive texts from certain contacts (right now it only seems to be from my boyfriend, we're both on At&t).
2-My text threads lock-up. A new text comes in, but I can't actually open the message. I can open all the previous messages, but any message at the top won't open.
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Oct 16, 2015
My brother has a Note 5 and whenever he sends me a picture mail, I just receive a white square where the picture would normally be.
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Mar 28, 2010
Is it possible to set your internet view permanently to column view, instead of having page view?
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Mar 24, 2010
My phone locks up for a good 30 seconds or more since I've installed this OS.HOW DO I FIX THIS? I can't view my calender from the AGENDA View & it's killing my productivity. 30+ secs just to get to the calender app, then another 30+ secs to make an entry or find a previous one.
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Jun 28, 2010
I'm having a little business and going to buy a Blackberry Bold 9700. I've read alot of boards and forums but i still didnt find an answer to the question: "Is it possible to get mails from accounts which are not from google or yahoo etc"? I have an own online shop/domain and therefore my mail-adress is something like info@<myshopdomain>.com I'm currently using Thunderbird on my Laptop to get and send mails via pop3/smtp.So is it possible to have access to mails via a pop3 and send mails via smtp on a Blackberry 9700 Bold?
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May 22, 2012
How can I check the mails sent from my Blackberry Bold 9700 in Microsoft Outlook? Can I save a copy of sent items in Microsoft Outlook as well automatically? My email provider is Mobistar.
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Mar 19, 2010
Is there a way to setup a blackberry so that the e-mail in NOT truncated no matter how long the e-mail may be? or at the very least increase the amount of data shown before it gets truncated?
and the 2nd part to the question is, is there a way to download larger attachments in e-mails?
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May 21, 2010
I connected my BlackBerry with the wireless router it says that it's connected, but there is a dash and I can't activate the Internet nor getting mails.
It is very strange as it worked till 24 hours ago. by the way, I'm using a portable PC with wifi connection which works very well.
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Nov 17, 2011
All was fine with my BB before I switched to an iPhone 2 weeks ago, then back to my same BB Bold 9780 unlocked. All was find before the regretfull move. For some reason now, I cannot access, send, or receive e-mails even though I've added my e-mails on my BB account via laptop.ve contacted my carrrier AT&T for 3 hours on the phone trying to figure out the problem. I registered the device, they send "service books" if that's what they're called, NO SOLUTION.1)Setup2)Email Accounts3)Internet Mail Account (Set up or manage an existing email account, or create a new Blackberry email account)4) "Checking for update...Connecting to email server...Your Blackberry Internet Service account is suspended or deactivated.Contact your wireless carrier" OVER AND OVER no matter who I speak to or what they do. I even wiped the phone.One representative suggested I download service books from a 3rd party or something over the internet
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Mar 19, 2010
On my Blackberry bold 9000 since last night (approximately) I have not been receiving e-mails however I am still able to send e-mails.On the diagnostics check everything came back as yes apart from connected to e-mail, however this is the first time this has happened and I have confirmed that I have entered the correct log in details. Does anyone have any ideas on why this is happening as I would have thought that if I wasn't connected to my e-mail account that I would not have been able to send e-mails? Any help would be appreciated, I am a UK Vodafone user.
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Mar 10, 2010
regarding the bold 9700; on the old blackberrys, the SMS screen was set out in an email format when conversations were viewed.now this looked like the new blackberry messenger set up with the blue and white bubbles..is this the same with everybodies and is there anyway i can change it back to the old format?
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Jan 28, 2010
Since I did the OS 5 upgrade, i've noticed 2 very annoying bugs, I have looked through the forum and see no other mention of it. I wonder if anyone else has too?
1) You get an SMS and open it, and can be writing a reply and suddenly the message you were seeing above your reply Disappears! You have to come up one level, then back in to see the message.
2) Even worse than above sometimes, when you try to view an SMS from the list of messages/recipients, you are unable to open the message, so you can only see the first few words the only way to get the thread open again is to start composing a new SMS to that person, and then when the write message field opens, you can see previous message above.
I must admit, my love for the 9700 has diminished because of this. My Curve 8900 didn't have these issues and I'm beginning to think the upgrade was not worth it.
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Jun 9, 2010
For a BlackBerry 9700 Bold: What name or information of the sender (besides phone number), if any, is viewable by a SMS or MMS recipient? Does it make a difference if the senders name and phone number is in their contact list?
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May 12, 2010
I've been playing with my new Bold and am getting the hang of things, got most of my stuff on it and preferences sorted, I feel like the menus are endless though and will take a while to figure out all the shortcuts! But I'm loving it!My question is about my hotmail account.
When I send messages from the BB they do not appear in my outlook 07 and vice versa, is there a way to make it do this?I would also like to get all of my old message from outlook (pre BB) onto the BB for reference, is this possible?
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Jul 31, 2010
Is there a way to view deleted texts on my 9700? or are they gone once deleted for good?
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Feb 20, 2010
i bought black berry 9700 bold and i like it but i have a problem that i cant view some numbers and information in some websites (it doesnt show but in my computer everything is ok )for example in this website i cant see some of the information www.msm.gov.com...like what under the gainers list
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Jun 3, 2010
When I receive E-mails I keep getting a message saying that I need to enable all to view the images in my E-mails. where do I got o do that.
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Jun 30, 2010
is it possible to view my text messages or emails on my computer when i connect my blackberry? for example, if i want to print out a conversation i had with someone, how can i do that?
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Jan 19, 2010
I am a new 9700 user and am struggling a bit with SMS converstations with contacts who are also in my BB Messenger list.These conversations are showing as collapsed in the SMS view. They also appear in the BB Messenger conversations view but if I restart the handset they disappear from there and only appear in the SMS view.
I have attached an image of a "collapsed" SMS message. Look carefully at the blue horizontal line directly above Mon 18 Jan 2010. If I click on this, the conversation expands.Any thoughts on how I can prevent this from happening and have all SMS conversations visible. Ideally I would like to keep SMS and BB Messenger chats separate but am struggling to do this even after removing the link between the BB Messenger contact and the contact in my address book.
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Jan 20, 2010
I am a new 9700 user and am struggling a bit with SMS converstations with contacts who are also in my BB Messenger list.
These conversations are showing as collapsed in the SMS view. They also appear in the BB Messenger conversations view but if I restart the handset they disappear from there and only appear in the SMS view.
I have attached an image of a "collapsed" SMS message. Look carefully at the blue horizontal line directly above Mon 18 Jan 2010. If I click on this, the conversation expands.Any thoughts on how I can prevent this from happening and have all SMS conversations visible. Ideally I would like to keep SMS and BB Messenger chats separate but am struggling to do this even after removing the link between the BB Messenger contact and the contact in my address book.
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Nov 20, 2012
Everytime I go to Apps World --> My World --> Upgrade, my BB9700 restarts.
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Jul 20, 2010
I have got a Blackberry 9700 infront of me. When you go into the calender and scroll down the dates (in Agenda View) it seems to be stuck in a loop. For example today is the 21st you scroll down to the 24th then it loops back to either 16th, 17th, 18th, 19th, 20th or 21st again and again repeats this.
I have already wiped the handheld and reactivated on the BES. I have Issued a new 9700 and activated with the BES. I have Contacted out service providers and completed a sim replacement aswell as got them to ensure all settings were correct. I have removed the user from the BES and Readded, setting up all groups and policies needed. I have replicated all settings with a working blackberry.
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May 3, 2010
Any picture I take save of have already had on my phone won't allow me to view it in the media folder. Even the sample pics won't give me any options. If I push down on the trackpad or hit the blackberry (menu) button it just sits there. Music, vids, ringtones, everything else works fine. Tried reformatting the card and repairing it and nuthing happened. I'm going to download the current OS for at&t and see if that works. I'm on a bold 9700 on at&t running 5.0.0.405. The only thing that I think has happened between the last time I was able to view a picture was I told it to do a wirelees update and the firmware update completed successfully. Anybody have any other ideas?
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Jan 19, 2010
Blackberry 9700
V5.0.0.423 (Platform 5.1.0.116)
Vodafone UK
Microsoft Outlook (Windows XP)I'm wondering if anyone has a fix for this issue? if i have a calendar entry which is "all day" or a calendar entry which spans across multiple days, they display on the week and month view, and "day" view, but NOT on agenda view?! for example, if i create an entry of "trade show" starting feb 1st, ending feb 10th, i see it in outlook, but when its sync'd it only shows on day week or month not agenda. i have tried.1/ a few battery out resets 2/ updating to latest blackberry core apps 3/ completely clearing calendar database, and re-syncing fresh 4/ creating the appointments *On* the blackberry instead. There doesnt appear to be any patches or fixes for this? i have had blackberries before (the previous bold, etc) which were all runing os 4.x and it was never an issue! would be great if anyone has found a solution for this.
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Jul 1, 2010
Is it possible to view outlook 2010 calendars over the internet on a blackberry? If so how?
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Jan 4, 2012
I am not able to use ALT F to view flagged messages, I am using a BB 9650 on BB os 6.I had the same problem with my previous phone BB 8900 on OS 5
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Nov 4, 2012
We both have the same unit and service provider. What happened is that I received an email with multiple attachments. The attachments can be seen from MS Outlook 2010 but on my blackberry, the email opens up without any attachments being shown. I had to press the Blackberry button to show more options and select "Get Plain Text" and it will re-render the email and now show the attachments that came with the email. If I had not seen the email on Outlook prior to viewing it on my Blackberry, I would have thought that the email came with no attachment at all.On the otherhand, my colleague experienced the same problem with viewing an email with multiple attachments and he had to select "Get HTML" instead.Any thoughts as to why multiple attachments don't show up and we have to select "Get HTML" or "Get Plain Text" to make it appear?
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