BB Bold 9700 :: PDF Attachments Not Viewing Correctly

Jan 11, 2010

Make & Model - Bold 9700
Carrier - AT&T
BES 4.0 Server

Symptoms:
Open Attachment, retrieving attachment starts, I have noticed with a 30k pdf attachment will download and show, not legible though. Very slow.

With a 600k attachment retrieving freezes, have to keep clicking more until download is 100%. Attachment still not displaying correctly, shows just white screen.

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Jun 28, 2010

One of my friends had a baby last night and sent me an email with 3 photos attached. Blackberry truncated due to size, so I went to mobile website and it won't let me view the photos.I'm a bb newbie,I also tried downloading and that didn't work either.

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Jun 19, 2012

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Sep 17, 2010

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Aug 5, 2010

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Sep 2, 2010

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Mar 19, 2010

Is there a way to setup a blackberry so that the e-mail in NOT truncated no matter how long the e-mail may be? or at the very least increase the amount of data shown before it gets truncated?

and the 2nd part to the question is, is there a way to download larger attachments in e-mails?

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Sep 26, 2012

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Mar 15, 2011

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Sep 5, 2011

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Sep 15, 2010

I have a seidio extended battery for my phone and had the seidio doc which is horrible and I recommend to no one. It's built cheap and can break very easy. The metal charging prongs on the seidio doc just broke so I switched over to my normal blackberry bold doc.The problem is when I charge my phone I get a ton of different things that happen. I have my phone set up to enter bedtime mode and turn my profile to silent during certain hours when the phone is plugged in to charge. During these times the phone will always enter bedtime mode but three different things happen:

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Sep 11, 2011

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May 19, 2011

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Jul 31, 2012

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1. Can I turn off the touch screen?

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Oct 19, 2012

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Dec 6, 2011

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Feb 10, 2012

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Oct 28, 2011

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Nov 21, 2011

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Nov 4, 2012

We both have the same unit and service provider. What happened is that I received an email with multiple attachments. The attachments can be seen from MS Outlook 2010 but on my blackberry, the email opens up without any attachments being shown. I had to press the Blackberry button to show more options and select "Get Plain Text" and it will re-render the email and now show the attachments that came with the email. If I had not seen the email on Outlook prior to viewing it on my Blackberry, I would have thought that the email came with no attachment at all.On the otherhand, my colleague experienced the same problem with viewing an email with multiple attachments and he had to select "Get HTML" instead.Any thoughts as to why multiple attachments don't show up and we have to select "Get HTML" or "Get Plain Text" to make it appear?

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Jan 13, 2010

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