BB Bold 9700 :: PDF Attachments Not Viewing Correctly
Jan 11, 2010
Make & Model - Bold 9700
Carrier - AT&T
BES 4.0 Server
Symptoms:
Open Attachment, retrieving attachment starts, I have noticed with a 30k pdf attachment will download and show, not legible though. Very slow.
With a 600k attachment retrieving freezes, have to keep clicking more until download is 100%. Attachment still not displaying correctly, shows just white screen.
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Jun 28, 2010
One of my friends had a baby last night and sent me an email with 3 photos attached. Blackberry truncated due to size, so I went to mobile website and it won't let me view the photos.I'm a bb newbie,I also tried downloading and that didn't work either.
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Mar 27, 2010
I'm new with the Sprint Hero, and it's working out pretty well. But, I have a problem you all may be able to help with. I had a Blackberry curve before and when I got email I could zoom it to be able to read. I can't get the Hero to do that. Is there a way?Sure would help work issues here.
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Dec 15, 2010
I've had some Word (doc, etc) attachments send to me via email and when i click on it it says 'cannot view attachment'. How do i view them? I have downloaded OpenOffice reader from the Market but can't see how that works.
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Jun 19, 2012
My pad will not function. It keeps selecting without my option to select restricting me from doing anything. Device stuck at network connections. Phone keeps turning on/off for mobile connection. Trouble began with simply dialing at random and various other non-selected choices. I feel that the touch pad may be the fault;
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Sep 17, 2010
I'm unable to see the Contact Name when a call comes in when my BB Bold 9700 is "locked".
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Aug 5, 2010
On my 9700 i found the option. So i turned them on and it seems to work fine via MMS to phones that are on my same network (ATT) but the other phones i sent it to only said D for Delivered. And i know its read because i got responses. Ideas? Second, there is a delivery option for SMS but that one doesnt seem to work at all.
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Sep 2, 2010
I've never used blackberry messenger. overnight i had a messenger contact request from some unknown person so declined the request. now whenever i press menu when viewing a txt, i get the 'forward to messenger contact' showing as the 3rd option. How do i get rid of either this showing or blackberry messenger completely?
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Mar 19, 2010
Is there a way to setup a blackberry so that the e-mail in NOT truncated no matter how long the e-mail may be? or at the very least increase the amount of data shown before it gets truncated?
and the 2nd part to the question is, is there a way to download larger attachments in e-mails?
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Sep 26, 2012
Is there an easy way to plug my Blackberry into my Flatscreen TV (fairly recent 42" Samsung) to view my pictures, picture slideshows or videos directly from my Blackberry??? Seems straight forward but I've been having trouble getting this answer. Is it just a particular connecting cord?
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Mar 15, 2011
I just got this Blackberry Bold 9650 on Sprint with OS 6 and I'm not sure if it's the phone or what, but I've noticed that the notifications don't sync correctly. When I check notifications about e-mails and Facebook on my phone, the computer recognizes that it was checked. However, if I check e-mails and Facebook notifications from my computer, my BB won't recognize that they were already checked and the notifications won't go away until I re-check all e-mails and notifications.
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Sep 5, 2011
This flickering is only noticeable when viewing photographs.
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Jul 17, 2010
My BB Bold 9700 screen is broken. I need to see the notes I made in Memo Pad while I am waiting for a new screen. Can I view those memos on my computer or send them to an email account or something?
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Sep 15, 2010
I have a seidio extended battery for my phone and had the seidio doc which is horrible and I recommend to no one. It's built cheap and can break very easy. The metal charging prongs on the seidio doc just broke so I switched over to my normal blackberry bold doc.The problem is when I charge my phone I get a ton of different things that happen. I have my phone set up to enter bedtime mode and turn my profile to silent during certain hours when the phone is plugged in to charge. During these times the phone will always enter bedtime mode but three different things happen:
1. Phone dims and displays a clock
2. Screen light stays on and keyboard is illuminated
3. Phone goes dark - All lights turn off
I just want the phone to go dark and charge and put my profile to silent during the times I have set up. I like the phone dimming but it's still a little too bright for me at night. Can anyone help or suggest what I can do?
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Sep 11, 2011
I just received the Bold 9650 with 6 OS on it a few weeks ago. Although I am receiving text emails alright, the HTML emails aren't displaying correctly. It is just a bunch of jibberish displaying on the screen. After searching online for a solution, everyone just keeps saying to enable HTML under the messages option... but I'm not even finding the messages option choice? Under the Options menu, I have:
Sounds and Ring Tones
Networks and Connections
Display
Typing and Input
Device
Call Management
Security
Accessibility
Third Party Applications
how to get my HTML messages to display? I've tried taking the battery out and I've also tried "Get Images" and that doesn't do anything at all.
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May 19, 2011
I'm having trouble opening .jpg messages I receive by email, I get a message saying, This attachment type cannot be viewed on your device, I restarted the BB but it's still not working, I have OS 6.
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Jul 31, 2012
Having issues viewing web pages that are not setup for mobile applications. I figured out to change the font settings so I can reed print, but adjusting and readjusting the touch screen by pinching and zooming in is not practical, each time I click on a link, I lose the setting Ibrowsing just adjsusted, and I have to do this all over again. By doing this 9 times out of ten My phone goes to a ling I have no intrest in viewing, my BB curve was a lot better at browsing web pages than this model of phone.
1. Can I turn off the touch screen?
2. How I do adjust my browser settings so that pages load with having to zoom in or out?
3. Having issues with the phone locking up while texting and viewing web pages, the cell bar (strength ) freezes up at the same time as the phone, i suspect its the battery, but pulling it each time the phone locks up will leed to the phone flying, never to return.
4..Im tired of viewing the hour glass app as the phone decides if its going to worl or not, I have two weeks warenty left and ruuning a up to date black berry operating system.
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Oct 19, 2012
have a 9700 bold and when i attach a picture to an email it comes up on the reciever end asa message of letters and numbers no picture.
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Dec 6, 2011
I have recently upgraded to OS 6 on my Bold 9700. I'm on BIS. I have 4 email addresses on my BB - 1 gmail, 1 googlemail, and 2 POP from the same domain. I can open attachments (have docs to go and attachment service) on all but one of the pop addresses (''this attachment type cannot be viewed on your device'). have resent service books, registered HRT (?) and double checked I have both docs to go and attachment service. I know it can do it because it does it for the other three..am I missing a simple setting somewhere. Oh, and I've tried quite a few battery re-boots.....
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Feb 10, 2012
Cannot understand why my 9790 will not forward email attachments after I have viewed same on my device? Attachment is a pdf which I opened in Basic Viewer not Docs.
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Oct 28, 2011
My Bold 9900 wont open attachments of any kind. I've tried numerous things, and eventually wiped the device, registered it again, and it still happens. I've tried sending test emails to myself to check the problem, but it still exists.
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Nov 21, 2011
Why has my Blackberry stopped receiving PDF attachments over the last week?
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Sep 7, 2011
I am unable to open my email attachments regardless of jpeg, txt or pdf formats.The error message received is "This attachment type cannot be viewed on your device".I am actually trying to open a jpeg attachment.
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Jun 15, 2012
My Bold 9930 can't open VCF cards sent as email attachments. When I try to open or download the card I get a message saying "Ths attachment type cannot be viewed on your device."
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Jan 11, 2012
I can't open any email attachments on my 9900. I have followed the online advice but it just keeps saying "more request cannot be completed? Service book info not found". I have sent the service books but still no good.
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Jun 29, 2010
Attempted to access CCTV system but received the subject message. Contacted RIM and they sent back the following message "You need a JavaScript enabled browser to use Virtual Chat. Please close this window and enable scripting in your browser options. Then launch this application again" Please explain the steps that have to be taken to enable JavaScript.
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Nov 4, 2012
We both have the same unit and service provider. What happened is that I received an email with multiple attachments. The attachments can be seen from MS Outlook 2010 but on my blackberry, the email opens up without any attachments being shown. I had to press the Blackberry button to show more options and select "Get Plain Text" and it will re-render the email and now show the attachments that came with the email. If I had not seen the email on Outlook prior to viewing it on my Blackberry, I would have thought that the email came with no attachment at all.On the otherhand, my colleague experienced the same problem with viewing an email with multiple attachments and he had to select "Get HTML" instead.Any thoughts as to why multiple attachments don't show up and we have to select "Get HTML" or "Get Plain Text" to make it appear?
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Jan 20, 2011
I have a few things I have to download for work (email attachments, videos, etc.) And in OS5 it wasn't a problem at all. In OS6 I'm getting "download failed" almost every time. Its the only issue I've run across since upgrading.
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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