BB Bold :: 9900 Freeze And Screen Off
Feb 8, 2012
my blackberry bold 9900 randomly freeze and i have to reboot its before it works again and when i lock the phone it wont unlock and the screen stays black, then i have to reboot it to before it works again.sometimes when i have a message the LED blinks but the phone wont unlock .. so that means the phone is not off when i lock it and the screen stays black it is still on but it wont unlock with any key and the screen wont even come on.
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Oct 23, 2011
I've just bought a bb 9900 bold from Egypt (made in Hungary unlocked).but the problem is,in the second day after buying.for one time when I make any call I can't hear anything and then it got frozen.but after a few hours it sorted itself out and worked properly(and I did not remove the battery).I just want to know what happened and should I have to go to the shop and exchange it if that serious?
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Oct 24, 2011
I just got wind of the 7.1 os update for Bell Mobility and so I was updating via OTA and it got to the back-up screen and now it just stays there.
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May 14, 2012
So I am trying to update my bold through blackberry desktop manager and it has been stuck on the instal phase model 656 of 888. It also says that I can not unplug it mid instal or my phone will become unusable. I am truly stuck here and do not know what to do. I need to unplug my phone. I am fine operating it on the old software but I am just scared that if i unplug it my phone will be fried.
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Jan 4, 2010
Woke up this morning - and it's on the loading screen (that you see after a battery pull) with the progress bar three quarters complete. It's not progressing. Tried removing the battery. Any ideas?
Has been working perfectly for the last 2 months. Haven't changed anything.
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Aug 26, 2010
A few days ago I switched to another phone for a few days and I left my Bold with its battery removed for a day or two.When I restarted my Bold 9700, I've been unable to see or act on the home screen or apps screen. However, the phone is still working (push on the green button and the phone screen pops up), same with the long press on blackberry key.
I did search to do a reset of my handset but I can't find a way to do it knowing that I can't access the menus.
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Jun 1, 2010
I currently have an SMS app called Crunchsms. Anyway, got a notification today that an upgrade was available (v2.8 > v2.9). Upgraded and it asked me to reboot, as per normal. Handset rebooted, put in my pin, and the home screen is frozen. Yet if I hold in the blackberry menu key, I can choose and select other destinations (i.e. WnW, Messages, Maps, etc).I can call my handset from another phone with no problems and can answer the calls ok.
I have been getting the little arrows in the top right corner of the phone, which leads me to believe the handset was downloading something, but its been like this for about 20 minutes now. Have rebooted again twice and have taken the battery out and replaced it, same end result.
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Mar 22, 2012
ive only had this phone just over a month and its started just locking itself, i keep pressing unlock, sometimes i have to press it several times before it responds. it has spurts of constantly locking itself after i unlock it again, and then hours where it will be okay, and then suddenly start again!
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Sep 6, 2011
I've had my bb for about 6 months now. A few days ago, i noticed that my screen started flickering whenever i used the trackpad to scroll through icons on the home screen.Later, I realised that it would suddenly go dim, i.e. the screen would still show the icons but so dim that the screen looks completely dark., at random intevals.Whenever I pressed the screen lock button at the top to blank it and then press it again to reactivate it, it would reactivate but again at a very dim setting.
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Feb 26, 2012
Brand new Bold 9900.... When I make a call, my screen goes black....I have tried hitting every button on the phone but I cannot get the screen to come back on until I hang up....I can't use speakerphone or do anything during a call.... oddly though, about 10% of the time this doesn't happen and the screen is usable and I can use speakerphone and do anything on my phone during a call....
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Oct 15, 2012
I screen locked my new 9900. Now the screen does not come back on at all? Is this a problem on the 9900?
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Jun 17, 2012
So I bought a blackberry 9900 on kijiji from someone. It was working fine, until one day the screen started flickering, and then just went all black... now it still turns on, everything turns on, and yet the screen does not... it remains black for the longest time till whenever it decides to show up itself. Please help me fix this? I was told it may be a software problem, but I don't think so as I have updated it to the latest OS version and its still giving me trouble.
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Nov 17, 2011
I have BB 9900 bold. My operator is Turkcell from Turkey. My BB device is unlock by unknown reason. I using same operator and I know my devices supported my sim. I try to wipe , update version and reset factory but still my unlock screen doesn't t come for code entry.
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Oct 27, 2011
Just wondering if there is anyway to disable the touch screen on the new bold 9900?
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May 1, 2012
my bb9900 is not very old (DOP- 26/11/2011) and i handle it very carefully. but few days back its screen went black, suddenly, for few mins and then again it became normal. since then it happens daily and atleast for a few times everyday.
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Sep 20, 2012
My battery was going on my phone so I went and got the charger and on my return my phone had died. I plugged this in and gave it the 5 mins to charge up a bit. However when this had loaded and turned on - my screen was locked. I clicked the side button to unlock this which asked me to type my password in! It wont allow me to typeit in .... its like my phone doesnt pick up the buttons I am pressing. After turning this on and off several times whilst also taking the sim card out etc etc it still wont allow me to do get in my phone.
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Jul 5, 2012
whilst i am using the phone, suddenly the screen goes black, but i cant still see the screen is on. i can carry on using the phone by making a call, so i assume the phone still works normally. i have to wait a long time for my phone to be back to normal. i leave it for about 15 minutes, and it starts working but this happens again. this also happens when i make a call and the screen goes dark,and also when i lock it?BB BOLD 990, OS 7.1?
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Jul 18, 2012
my blackberry bold 9900 goes to a black screen all the time and i updated it to 7.1 it doesnt do it as much but still does! what should i do!!
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Dec 4, 2011
I opened a Blackberry 9900 contract about 5 days ago and I am having problems already! When I make a call the screen goes to black and doesn't turn back on until I end the call. I've tried deleting installed apps taking battery out. Its fully updated.
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May 23, 2012
i can't turn on the screen, but the phone still working (email notification and phone ringing).
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Mar 26, 2012
My bold 9900 has recently started to go dark right after use. Sometimes it goes dark and still rings but I cannot see the caller ID but can answer and speak. At times the screen turns back on after two minutes, other times I have to do a battery pull. This has only started after I installed the official Bell Mobility OS 7.1.0.267 update a few days ago.
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Jan 23, 2012
I have a blackberry Bold 9900. The screen goes dark during the call and stays dark even after the call is ended. Even pressing the speaker phone key does not restore it to normal condition. There are no objects surrounding the sensor.
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Aug 29, 2012
Recently after updating my bb bold 9900 to os 7.1, my device would start to give blank black screens even though the phone is on and supposedly working, since the keyboards would light up. At first it didn't do this, however, it has been around 10 days since it started blanking out. It would take around 15 minutes or more before I can see the normal screen again. I thought it was just a normal "blackout" since some time it tends to do that, but it turned out it wasn't. Sometimes when I use it, it would also blank out, which is annoying especially when I'm using the messenger/texting..
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May 20, 2012
The screen of my 9900 keeps mooving down even without touching the screen or the trackpad.
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Nov 22, 2012
Half of my BlackBerry screen appears black and it doesn't go away until I unlock the screen atleast 5 times
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Nov 13, 2011
My 9900 always black screen when i calling or answer, how to fix it?
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Dec 12, 2011
One of our users upgraded to the Blackberry Bold 9900 primarily because of the improved keyboard and weight. He is a longtime BB user most recently upgrading from an earlier Bold 9700 before that the 8800 series as well as earlier models. He does not like the touch screen and it is driving him crazy. I cannot find anything about turning it off. How can you disable the touch screen on it? I have seen posts on other sites requesting this, but have seen no solutions, other than adjusting the sensitivity.
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Sep 30, 2011
My 9900 bold screen became half black and sometime is blinking. what can I do? I tried to remove the battery, did factory reset.
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Apr 14, 2012
I don't know how it got there but when I came back to my phone it was turned off and now I turn it on it is stuck 3/4 of the loading screen.
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Mar 31, 2012
I got BB 9900 in April, 2012, and have been very staisfied with it.It still has its original OS 7.0.0.296 ( i have not updated it even once ).Since last 2 days, I am facing an issue. If I pick my phone say after 5 or 10 mins to use it, then its screen flickers for about few seconds, and then returns back to normal.
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Apr 7, 2012
just bought a brand new bold 9900 yesterday and was feeling all excited about it.however, when i tried to typed messages be it a sms, whatsapp or on bbm, as long as i pressed c, z, m, n or space, the screen will get locked up immediately. tried updating my OS to 7.0 and 7.1 (current) but that doesnt help at all.wondering is the hardware defective or the problems lies with the OS.
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