BB Bold 9700 :: Loading Screen Freeze
Jan 4, 2010
Woke up this morning - and it's on the loading screen (that you see after a battery pull) with the progress bar three quarters complete. It's not progressing. Tried removing the battery. Any ideas?
Has been working perfectly for the last 2 months. Haven't changed anything.
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Aug 26, 2010
A few days ago I switched to another phone for a few days and I left my Bold with its battery removed for a day or two.When I restarted my Bold 9700, I've been unable to see or act on the home screen or apps screen. However, the phone is still working (push on the green button and the phone screen pops up), same with the long press on blackberry key.
I did search to do a reset of my handset but I can't find a way to do it knowing that I can't access the menus.
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Jun 1, 2010
I currently have an SMS app called Crunchsms. Anyway, got a notification today that an upgrade was available (v2.8 > v2.9). Upgraded and it asked me to reboot, as per normal. Handset rebooted, put in my pin, and the home screen is frozen. Yet if I hold in the blackberry menu key, I can choose and select other destinations (i.e. WnW, Messages, Maps, etc).I can call my handset from another phone with no problems and can answer the calls ok.
I have been getting the little arrows in the top right corner of the phone, which leads me to believe the handset was downloading something, but its been like this for about 20 minutes now. Have rebooted again twice and have taken the battery out and replaced it, same end result.
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Mar 7, 2010
I've only had my bold a couple of months and all has been working great. However I've woken up this morning to find it has rebooted itself and it was stuck on the loading screen about 3/4 loaded. I've done a battery pull twice and it still gets stuck at the same place. Help!
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May 12, 2010
I've got a BB BOLD 9700 and I woke up today for it to have an all-white screen, so I turned it off via battery as it was unresponsive and now it won't load past 3/4 of the load-up screen... does anybody have any ideas of what I can do?I've looked around on other forums with advice on what to do with a 'nuked' BB, but they all say you've got to have a Windows PC and I've got a Mac!
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Jul 9, 2010
I've only had my Blackberry Bold for about 2 months. The camera was being a little funny and won't zoom so I switched off my phone and took out the battery and replaced it to try and reboot the phone. Now it won't turn on!When the battery is in the Red LED light at the top right corner lights up then goes off when the Phone starts up showing the BLACKBERRY Logo on the screen with the Loading Bar underneath. The bar then shows that it is loading but almost immediately it crashes and switches off. It does this repeatedly though I've tried removing and replacing the battery several times.I'm sure it is not a problem with the battery as I had only charged it the previous night and even tried using another battery from my friends Blackberry just to double check but the phone continues to repeatedly turn on, crash, turn off.
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Apr 10, 2010
Hey guys. It seems like sometimes my phone lags or freezes for a little bit when I delete a message. It definitely does it when I delete a SMS that isn't that short. Anyone else having issues with that and any resolutions?
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Apr 2, 2010
Using the standard browser on my Bold 9700, when I try and do a Google search, or when I look at most pages, the page doesn't load at all. When I refresh it a few times or change between column and regular view some of the page shows up sometimes, but not all of it. I've had my BlackBerry since about a month ago and the problem just started last night.
I've done the battery pull several times, and I've cleared the cache a lot. Problem still persists. Opera meanwhile can load any page.
I don't know of any other fixes, so, is there maybe a way I can reinstall the BlackBerry browser? I would really prefer to use it instead of Opera.
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Nov 16, 2012
My phone keeps hanging up on the loading page when I turn it on. It reaches at 3/4 the line and then stops there. I have tried taking out the battery and restarting it but it does not work. I even tried to connect it to my computer but it does not read the device.
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Oct 13, 2012
put my phone on charge overnight and woke up to it useless. i have it on charge and the red LED comes on for a bit ,the phone even starts it loading but cuts out after a few seconds> ive taken the battery out and put it back in and still no go. thought the charger was faulty so i plugeed into the lap top and there is still nothing
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Feb 8, 2012
my blackberry bold 9900 randomly freeze and i have to reboot its before it works again and when i lock the phone it wont unlock and the screen stays black, then i have to reboot it to before it works again.sometimes when i have a message the LED blinks but the phone wont unlock .. so that means the phone is not off when i lock it and the screen stays black it is still on but it wont unlock with any key and the screen wont even come on.
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May 25, 2012
My phone has never had this problem. I can still receive email and text, but when I try and access the internet via World Phone, the "loading" never completes.
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Oct 10, 2011
My Bold 9700 is loading less than a quarter then switching off and starting again.
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Sep 8, 2010
I was running it for like 2 weks and it was fine, all I use it for is to backup my phone..But today I tried installing an app through the BB Desktop Software, whenever I click on the applications seciton, it just says reading device applications...loading.........and hangs there forever.....I am thinking of installing v5......
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May 12, 2010
I use an unlocked Storm on T-Mobile. Because it was originally a Verizon phone, it's got VZ Navigator, which I like. My wife has a 9700 for T-Mobile, and I'd like to put VZ Navigator on her phone. Can I use the backup/restore method for that purpose? Can I backup what's on my phone, then "restore" to hers?
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Dec 2, 2012
My bb bold 9700 is dead I tried to install os 6.0 but it wont work with apploader nor desktop software it returns a error at loading module stage.
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Jul 26, 2010
When I got my 9700 it was running smooth. I downloaded a few apps and all of a sudden it started showing the little loading clock on almost everything I ran, so I deleted a few apps and voala!. It was working good again. But now, I have not downloaded any new apps and is giving me that clock againg.
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Jan 6, 2010
I noticed that when I send a lot of text to one person, eventually the sending will freeze and I cannot open a text from this one person. Is this a common issue? I am on ATT and running .296
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Nov 7, 2012
My blackberry bold just wont boot, it hangs on 70% of the loading screen. i've tried it all:
Flop battery out, wait, put battery in - nothing Boot it up without SIM card - nothing Boot it up in safe modus - nothing Keep it on the loading screen for a night - nothing Keep battery out for a night - nothing Hook it up to computer - nothing (Computer sees blackberry, when it hits 70% loading connection lost. due the fact it wont connect to the computer i cant preform a nuke or a format..
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Jul 11, 2011
Hoping someone can help me troubleshoot this issue. When I turn on my Blackberry (Bold 9700) you get the screen where it shows the whitebar where the phone is loading....I get about 3/4 of the way through and it just stales. I've tried taking out the battery for several minutes then putting everything back together with no luck....screen still only loads about 3/4 of the way.
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Apr 14, 2012
I don't know how it got there but when I came back to my phone it was turned off and now I turn it on it is stuck 3/4 of the loading screen.
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Jan 13, 2010
After my blackberry loads completely it has the rogers symbol that shows up after it loads the OS. The screen then fades to completely white. There is nothing on the screen and the backlight is white and never turns off. I tried battery pull number of times. This usually occurs after I start listening to internet radio. It gets fixed when I plug it into my computer last time but Im at work right now and this thing is getting annoying because I can't use my phone.
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Jan 17, 2012
My admittedly very old Blackberry Bold 9000 has turned itself off and won't turn on past the white loading screen. It has a constant red light on with a black screen. The red light will disappear and the screen will go white and show the black timer box thingy for a minute or so like it is about to load then the process will repeat. It's been doing this since last night. I've finally admitted its time to upgrade and have ordered a new handset but would like to boot this up even if it is only to transfer current information.
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Aug 21, 2010
My Bold is stuck on the boot screen (at about 75%). I've tried many battery pulls with and without the SIM and it keeps doing the same thing. I've searched what I think are all the threads on here relating to this, but I'm still stuck. I'm able to connect to the device if I run Loader.exe like a user suggested, but I don't know how/where to get software to load onto the device. All the places I've searched for an OS says I need to go into the device to find information about it. Well, I can't get into the device to do that. So, how do I know what OS to download and install? I really want to exhaust all possibilities before I have to completely wipe the device because I don't have a current backup. But, even if I wipe the device, I'm going to need to download an OS which I can't do now.
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May 16, 2010
Apologies if this was already threaded. I know that many people each have their own preferences but it seemed like for the most part people liked the bigger screen that the 9000 offered.Why did RIM reduce the screen size for the 9700? Will we ever see a blackberry (besides touchscreens) that will have a bigger size again??
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Mar 21, 2010
This should be easy but has me baffled. To get to Shazam I have to go to app world and then to my world. I want to have it on my home screen but I can't figure out how to move it. Thanks in advance.
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Sep 19, 2011
it's been frozen for 10 days only showing the SE logo and it won't start at all.I tried everything on the PC companion (even the repair phone link) and nothing works; when i click on repair and choose the model and set it on flash mode, it starts downloading.After 30 seconds, the download stops (i see it stopped because the lamps from my modem stop blinking) and after 5 minutes, i get the error saying that there's an internet connection problem.
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May 12, 2010
I have a blackberry bold 9000, recently ive been having some problems with it, i did a routine battery pull while the phone was frozen, when it rebooted the arm on the loading screen went around twice then the phone rebooted again, it repeatedly does this until the phone dies, if i hook it up to the charger....same outcome, i am a poet and have months of work stored in the memos, and have about 90 numbers that werent saved on the simcard, i took the simcard out and the memory card, i have done pretty much everything i wus ever told to do as far as fixing it, i plan on buying an bold 9700 but i still must retrieve my contacts and memos can anyone give me any tips as far as fixing it, or atleast tell me how to get my memos and contacts off, thanks for your time and consideration.
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Apr 11, 2010
Whenever I press the side volume buttons on my 9700, the screen looks like its being pressed on the side a little ripples show up. I was wondering if anyone elses 9700 does this as well?
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Aug 20, 2011
My LCD screen recntly broke for my bb bold 9700.I ordered one off ebay, not knowing that there were several screen versions for the same phone.I disposed the broken one, installed the new one, and did not work.I took it to a repair center to see if they could help me out but they need the original version of the screen so that they can replace it.The problem is that I dont have the old screen so I cant tell them which version was it.is there any way I can tell which screen version my bb is intended to use without having the original screen? maybe be SN? bb model?
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Mar 26, 2010
i have the n97 cellphone and it suddenly turn it self off and now i cant turn it on it keeps displaying the white background and the nokia letters on blue like the welcome screen but its freeze
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