BB Bold :: 9790 When Make A Call / Handset Speaker Is Not Working
Nov 11, 2012
I bought bold 9790 four months back during June'12. When i make a call, handset speaker is not working and i am not able to listen to the caller when it is in handset mode. When i opt for speaker mode, i can listen to the caller. Is there any option which would've got changed by mistake OR is it speaker related problem.
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Nov 23, 2012
I am Italian and I bought a new blackberry 9790 about four mounths ago. The telephone has a problem, sometimes speaker doesn't work and I can't listen the call, if I switch to the hands-free speaker it works, but in normal use with speaker it doesn't work, After any days the phone works fine, with random frequency. I updated the software with the last 7.1 os version but the problem remains. I read in many forums that many users has the same problem, so it is not possible to buy a phone for 499 euro and to have this kind of problem! I can't find any RIM telephone number here in Italy to have a support for this problem. The telephone has about four months, it is new, and it is in perfect condition,
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Jun 25, 2012
My Bold 9790 ear speaker has recently stopped working. At first it was not working of just the odd phone call but since a couple of days ago it seems to happen with every single phone call. If I answer the phone or make a call there is absolute silence from the ear speaker although the person on the other end of the phone can hear me. Therefore, in order to hold a conversation on the phone I have to either activate loudspeaker or use the headset.
Device info
Your carrier: o2
OS version 7.0.0.528
Apps and free space
File free before and after a battery remove/replace: 207916925 bytes free
Did a battery pull fix your issue? No
Apps installed and their version:
[code]....
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Jun 18, 2012
Handset battery and set itself gets heated when use more than 10 minutes
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Feb 24, 2010
Recently I have been getting a problem with my 9700 Blackberry. When I make or receive calls, I can not hear anything out of my handset. The person on the other line can hear fine (Usually with me going Hello Hello a million times!) The only time I can hear anything is when I have my bluetooth on or switching it to speakerphone.
I tried doing the soft reset (battery pull when the phone was still on) ...still nothing. Although it did work a couple of times. Its on and off, but recently the situation has gone from bad to worse.Anyone out there with the 9700 with the same issue? It's really annoying and I do use the phone a lot for important calls.
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Dec 20, 2011
I have a curve 8520, it is nearly two years old, I went to make a call and the speaker keeps flicking to headset and back, I have never connected a headset so it cannot be the settings, has anyone else had this problem if so what was the remedy to put it right.
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Jan 31, 2015
The speaker is on when I make a call. I have to press the speaker's icon to switch it off so no one can hear the conversation.
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Jun 11, 2015
Every time I make a call on my GS6 the speaker phone comes on. How do I make it stop?
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Nov 7, 2011
I can only periodically make calls normally by placing call and then putting phone up to my head and listening to phone ring, and person answer.For whatever reason then the phone will behave erattically. It will only let me make a call using speakerphone.I cannot put phone up to my head and listen through earpiece, and the phone doesn't black out when putting up to my head.I guess the proximity sensor doesn't work or is buggy.Also, sometimes when I double tap on the Home button/key to start voice dialing I should be able to hear the phone ask me what I want to do, but I can't hear anything but I can see on the screen that It is asking me a question - but can't hear anything as I normally should.Then, a few hours later it all works beautifully.I have rebooted the phone, taken out the battery and put it back in, hard reset the phone.I even have just now taken my screen protector off and the phone worked for a few calls as it normally should - i put phone up to my ear and screen blacked out and I could hear other person on earpiece.Then about an hour later none of that worked.I could only use the speaker phone.the phone didn't black out when making a call and putting phone up to my ear, and the double tap home button/key invoked the voice dial interface but i couldn't hear the voice/phone prompt like normal. and confirmation of my commands
The level 2 tech support at moto didn't help with any more troubleshooting than what I have already done.Which is: restart phone...reset phone to factory settings (hard reset) wipe all data off phone...taken off screen protector...none of this worked and produced consistent results to say that any of these procedures produced a positive change in the phone.I am within my 30 day trial period of this phone purchased from Motorola.
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Jun 20, 2010
I have audio through the headset or speakerphone with no issue but none through the handset. Did a battery pull but that did not resolve the issue. I also just upgraded to Rogers OS 5.0.0.743 not sure if this is what caused the problem.
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Aug 1, 2010
When I make a call and I want to turn on speakerphone I just usually press the speaker or "$" button. Now if I do it just gives me the headset icon not the speaker icon. This started to happen when I use my BB as my mp3 player using an ipod earphone.
And sometimes when I make or answer a call, the phone keeps switching from handset to headset icons nonstop! I did a batt pull and it didn't help.
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Sep 10, 2012
I've only had it a couple of weeks and it has now started turning itself off during calls. So far this hasn't happened at any other time, only during calls.
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Sep 13, 2015
My phone's speakers don't put any sound when I call somebody, however they can hear me fine. Also, when somebody calls me and I put my phone on speaker, I can hear them and they can hear me just fine.
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Sep 16, 2012
I'''ve just bought a bb bold 9790, apparently there should be BIS included in the bb. On the right top corner where all the connection icons are, there is a 3G then bb icon, however when I go to service status, it is shown that BIS is not connected. Do I need to buy add-ons from the mobile network by myself?
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Jun 5, 2012
My touch screen stops working suddenly. To restart I have to remove the battery and place it back. I get following message in the log.
Name: SystemGUID: 97c9f5f641d25e5fTime: May 31, 2012 21:34:57JVM:INFOp=28adba7f,a='7.0.0.473',o='9.16.0.33',h=26001507
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Apr 25, 2012
My speaker stopped working right in the middle of a call, I have reset my phone and powered off and back on And it still will not work, I can hear sound trying to come Thru randomly and goes right back out!!
Info:
iPhone 4S, iOS 5.0.1
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Dec 4, 2011
I just got the device and when I make calls my words echo back to my speaker and the speaker gets really hot.
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Aug 17, 2012
i have a blackberry bold 9790 and even tho it says i am connected through wifi, i cannot access web or app world. But i was able to before?
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May 13, 2012
Well I got a black berry bold 9790 about a month ago; however, the touch screen stops responding and doesn't work again until I switch the phone off and remove the battery, it doesn't work even I reboot the phone without removing the battery.
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Jul 14, 2012
My touch screen suddenly stops working. It will not start working again unless I take the batt out.. this only works for a short while however. Many people seems to be having the same problem, my phone is only a few months old and has not been dropped.
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Jan 3, 2010
Ok i just bought the bold, forked out the full price to have the phone that hopefully has everything i need. The pictures look great and seem to adjust under bad lighting, great camera but when i installed barcode scanner program and tried it i realized the auto focus is not working and from what iam reading, even it it worked you have to use the right convence key, makes upclose pic hard to take. I tried pulling the battery, lowered quality setting "whats the point in that?", set auto focus to "normal" and "upclose" but still the camera's not focusing. I tried all this through the barcode program and just using the camera, someone please help, everything else seems to be working great.
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Aug 29, 2014
my iphone 4 speaker not work for media player or youtube, but work for ringing call.. why..
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May 6, 2012
About a week or so ago, the handset stopped working on phone calls on my Verizon 9930. I would have to put the phone on speaker in order to hear the person on the other end. I just updated to the latest OS that was released yesterday (7.1.0.580) and the problem is still there. Can't remember what triggered the handset to stop working, as I didn't do anything different to the phone, or drop it, etc. I should add whether receiving or making the call, it doesn't work either way. Also I've tried soft pulls (alt + upper case + del) but not a battery pull. Figured the OS update worked the same as a battery pull.
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Aug 13, 2010
I have recently changed from the bold 9000 to the Torch 9800 and the volume on both the speaker phone as well as the handset seem to be much lower on the 9800. Is there any way to increase the volume other than the controls on the side of the phone. In options I went to enhance call audio but there were no settings for volume.
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Nov 22, 2012
out of a sudden..my bold 9790 switch itself off...then when i tried to switch it on again, it won't start..i've tried charging the battery and few attempts to switch it on by pressing the power button, it just would not start...then i tried to connect it to my Pc usinf blackberry desktop, i would not detect.
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Jul 19, 2012
I can only answer a call by using the external speaker function, if you answer it normally you can't hear anything until you press the external speaker button, its the same when you make a call
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Mar 12, 2010
I recently went to Verizon and had my storm2 replaced due to a crackle and distortion in the handset speaker. The new phone just yesterday developed the same problem.I am wondering if it is the result of getting debris into the speaker, and I would like to know if there is a way to clean it if so, as it is a pain in the *** to deal with the replacement thing.
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Oct 15, 2015
It Stutter a lot when I talk So I buy an App called DAF Professional to To reduce my Stutter but I must use EarPhone with this App when I make a phone call.
The problem is When I make a call in my Xperia Z2 the EarPhone always Stop working?How can I enable using my EarPhone During the call, in order to use this program.
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Oct 24, 2012
Suddenly I'm unable to turn the speaker off during a phone call on my 9900. The left side "speaker" button does nothing.
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Jul 9, 2012
I have a verizon bold 9930 that I received last week, no third party apps besides what was preloaded on the phone. Yesterday, I noticed that when I answer phone calls I cannot hear the other person unless I put the phone into speakerphone mode. Is this a hardware issue?
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Oct 25, 2011
So in the last month I've had my Bold9900 i've had OS problems but today has taken the cake! My phone after having almost no battery life today won't turn on. I have been letting it charge for the last 3hrs and now it's doing a thing where it won't even turn on. It displays a hour glass and then the screen goes black and the red light will blink every few seconds. I have tried updating my OS by my desk top can not even detect my phone. nothing is working and can't make a call or even wake up in the morning without my phone.
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