BB Bold :: 9930 Handset / Microphone Not Working On Phone Calls
May 6, 2012
About a week or so ago, the handset stopped working on phone calls on my Verizon 9930. I would have to put the phone on speaker in order to hear the person on the other end. I just updated to the latest OS that was released yesterday (7.1.0.580) and the problem is still there. Can't remember what triggered the handset to stop working, as I didn't do anything different to the phone, or drop it, etc. I should add whether receiving or making the call, it doesn't work either way. Also I've tried soft pulls (alt + upper case + del) but not a battery pull. Figured the OS update worked the same as a battery pull.
I was issued a phone from my job. As of today my phone currently is not sending/receiving phone calls and i cannot check the voicemail. To make it a bit more clear, i have no phone icon nor voicemail icon. if i use the keyboard to input a number and dial it, it does nothing. if i try to call through contacts my phone freezes. I cannot get into the ringtone options either.This is the third time this has happened to me within the last 2 months. The first time it happened they couldnt help fix the issue and i had to send the phone in for a replacement. last time I called up and they walked through getting the phone totally reset.
So now that it has happened again i have decided to get on the forums and explain the issue and hopefully they can figure out if this is a glitch in the phone, known issue or whatever.. My Blackberry is not my main phone, i have a personal phone i use all the time for entertainment and chatting. This weekend i did not charge my blackberry due to lack of not using it. i also didnt charge it when i was on vacation a while back and this had happened to me as well. Here is the only thing i do every time which may or may not be the cause..i forget to charge the phone. the phone drains the battery enough to shut itself off. when i find out its dead, i plug it in to charge it. a small battery icon appears with a electric bolt through it. i leave it be for about 10 seconds and i want the phone to come to see if i have any missed calls so i press and hold the power button a few seconds. the phone boots up and viola. no phone icon to be found. IMO, this should not normally bring up any issue but this is exactly what has happened all three times. As i said earlier, this is my second phone that has had the same problem. I rarely ever use this phone except to do company business so i am not downloading any apps or games. i use the company phone about 17 minutes a month and check my outlook sync'd calander and emails.
I am having a lot of problems trying to get my blackberry to function properly. Yesterday, I was going for a walk and decided to plug in my headphones into my blackberry and listen to some music. It worked really well until I pulled the headphone jack out and now when I make a phone call, the phone switches from headset to handset over and over again. I have tried resetting it, pulling the battery, etc. but nothing has worked. How can I get this to work properly?
Anyone have problems making and receiving phone calls having the screen immediately disappear so you can't use speaker mute or flash and other options on the touch screen?This just appeared, phone was working last night well now no touch screen using the phone.Checked all the settings all seems to be OK.This just happens in the phone mode all else is working.
Recently I have been getting a problem with my 9700 Blackberry. When I make or receive calls, I can not hear anything out of my handset. The person on the other line can hear fine (Usually with me going Hello Hello a million times!) The only time I can hear anything is when I have my bluetooth on or switching it to speakerphone.
I tried doing the soft reset (battery pull when the phone was still on) ...still nothing. Although it did work a couple of times. Its on and off, but recently the situation has gone from bad to worse.Anyone out there with the 9700 with the same issue? It's really annoying and I do use the phone a lot for important calls.
When I'm trying to talk on the phone mike is not working. I can hear the caller but they cannot here me. It seems phone app is the problem bc when I use different phone app it works.
After updating to Lollipop, (I had 5.0.1 and no 5.1.1) my phone started doing really weird stuff. For example, two months ago, sensors stopped working in any moment and I had to reset it for normal behaviour (for a few hours or minutes, depending the day). Well, that stopped one day without doing anything dramatic (I did factory reset two or three times). But now it got even worst: the microphone just stop working while doing simple phone calls. I have tested it in whatsapp audios and android testing and everything seems fine... So I have to reset the phone and it works for a random amount of time. I think this is an Android Lollipop issue, but I haven't been able to confirm that. If so, How to manage it?Â
My iphone is not working correctly when making normal voice calls, as in, I can hear the person I called but they cannot hear me. The weird thing is, when using skype it works fine.
My iPhone 4's microphone has stopped working [only during calls -- otherwise works fine when playing music, shooting video and voice memos].I am currently restoring my phone as I type.My carrier said that it is a typical iPhone 4 problem, I have never had the issue until this morning.It has nothing to do with my headphone jack either; I have cleaned it and nothing happened.
Info: iPhone 4, iOS 5.1.1, Less than 12 months old
My iPhone 5S microphone has stopped working on all apps and calls unless I use speaker phone. I have the microphone enabled on all apps but it appears to be on mute and wont allow me to unmute...
Phone was 18months old. Intermittent problem from 1 yr. Able to make/receive calls but other person not able to hear me. However voice recorder still working so not sure what's causing problem. Genius bar unable to help but person next to me with same age phone had identical problem. Tried all suggestions on message boards with no sucess.
When making or receiving voice calls via my network operator's service, no one can hear me, i.e my audio input. I can hear the person on the other end of the phone fine but they can't hear me whatsoever. However when I use the likes of viber, skype and facetime, my audio input is perfectly fine and the person on the other end of can hear me. Note both viber and skype calls work just fine and 2 way communication is audible regardless if I have a 3G or Wifi connection. Plus I have full signal bar strength when near a mobile tower so that eliminates antenna issues. Also have taken alternative turns to cover both the top mic and the bottom mic during a viber or skype call and my audio input can still be heard. I've done a reset, a hard reset of the phone and a reset of the network settings, still to no avail. Have updated iOS to the latest version 5.1.1.
Four days ago it just stops sending texts and calls. When I try to send an SMS a little red clock appears next to the message and then after a few minutes it says 'Retries Exceeded'. Whenever I place a call it immediately turns up 'Call Failed'.Then I realised I wasn't receiving texts/calls either.All my bills are up to date, Orange have checked twice now that there isn't a bar on my account, I have set it to 2G only and 3G only, neither did anything so it's back to 2G&3G, I've checked I'm connected to the right network, I have pretty much full signal. I can use BBM and 3G reliant apps such as Facebook but I cannot send/receive emails with either of my accounts.I've updated to the latest OS and I even fully wiped the handset. Done numerous battery pulls.
Tested my sim card in a friends Bold and I suddenly received dozens of unread text messages and numerous missed calls.Kind of worried right now, as I bought this second hand ages ago... it wasn't provided with my contract (which was an LG Arena that I sold to help pay for the Bold) and I have no insurance to speak of. I'm heading to an Orange shop tomorrow to see what they say, but I've got an awful feeling it's done for and I'll have to cope with my old Nokia 3310 (it's not even colour screen!) for the next 6 months while I save up enough money to buy another Bold...
Please, please, please any help at all? I've been searching the forums and Google for days, but everyone who had this problem appears to have fixed it with battery pulls
I have the iPhone 4 and was doing face time and also calling a land line.When using face time or using the speaker phone on land line calls, the person on the other end is not able to hear me.When using the phone in regular mode others have no problem hearing me (non-speaker phone).
My Normal Microphone is working fine on normal calls but when using speaker phone. Also when using APPS like Fring or Viber. Microphone doesn't work have to use headset.
I just received a brand new blackberry 9930 and it is not working with the SIM card I have in the phone. I live in Jamaica and I am using a Digicel SIM card. The original carrier of the phone is Sprint. The phone is unlocked and I have the MSL code and I inserted it and the phone rebooted and nothing changed.What I see on the main screen of the phone is "SOS" in the top right-hand corner and sometimes "searching for GSM" comes up and then it goes back to SOS and if I try to dial a number it starts to say "the call could not be connected, try again".When I go into the "Mobile Network" option it says
Data Services: On While roaming: On Mobile Network: DIGICEL Network Selection Mode: Automatic Network Technology: GSM/UMTS Network Mode: 3G & 2G
I bought a 9930 non-camera phone however Airtel data services are not working. Airtel says, it's a technical glitch in the server and they have escalated the issue to RIM with no definite ETR. I have paid a huge amount for the phone and unable to use it.
I have a blackberry bold 9930 which I brought from USA. I am on T-Mobile in the UK. I have been using the messenger and all other services for around 4 months now and suddenly my messenger has stopped working. I can use whatsapp and facebook but my messenger wont show any updates or let me send a message or recieve a message. Before this problem started I installed the new update for the new blackblerry messenger which carries customisations such as bubble colours and the like. It worked fine for a few days then suddenly this Friday it stopped working after experiencing some heavy lags.The phone is on BOLD 9930 on 7.1 OS bundle 457 (v7.1.0.163, Platform 5.1.0.137) which is the latest update
Experiencing super low microphone volume when using hangout calls on speakerphone/video calls? The other person i'm calling says they can barely hear me.
Last week Verizon had an interuption in e-mail service.I received a notification on my Blackberry that I needed to verify my Password.I tried, but recevied a message saying email setup application is not available.I have tried numerous times since then to no avail.I even tried rebooting my phone. I'm not sure if it is a Blackberry issue or a Verizon issue.
My Bold 9930 internet service stopped working I updated the phone and tried all possibilities with my network provider and still its not working on my phone.
Ok i just bought the bold, forked out the full price to have the phone that hopefully has everything i need. The pictures look great and seem to adjust under bad lighting, great camera but when i installed barcode scanner program and tried it i realized the auto focus is not working and from what iam reading, even it it worked you have to use the right convence key, makes upclose pic hard to take. I tried pulling the battery, lowered quality setting "whats the point in that?", set auto focus to "normal" and "upclose" but still the camera's not focusing. I tried all this through the barcode program and just using the camera, someone please help, everything else seems to be working great.
If I use the holster that came with my 9930, it goes into sleep mode like it is supposed to, but I don't like that holster. It's too difficult to remove the BB from those holsters, when you grab it to slide it out, you also push the volume up key.I prefer the face-in spring loaded belt holster like I used with my Bold 9650. I am using ones designed for the Bold 9000 and they fit, but the holster sleep mode doesn't work. I tested the holsters with an old 9000 and they do work correctly, but no luck with the 9930 - as if the magnets are in a different location.
