Google Nexus 5 :: Microphone Not Working On Phone Calls
Jan 31, 2016
After struggling to get microphone to work on phone calls, I did a complete wipe and flashed the latest stock factory image.
I'm still having this issue. It's on both hangouts dialer and phone app.
When I use a voice recording app, microphone works. Google Now "OK Google" does not work though. I'm perplexed how to resolve this issue.
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Apr 21, 2015
Where is the microphone on the Nexus 5 D820?
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May 6, 2012
About a week or so ago, the handset stopped working on phone calls on my Verizon 9930. I would have to put the phone on speaker in order to hear the person on the other end. I just updated to the latest OS that was released yesterday (7.1.0.580) and the problem is still there. Can't remember what triggered the handset to stop working, as I didn't do anything different to the phone, or drop it, etc. I should add whether receiving or making the call, it doesn't work either way. Also I've tried soft pulls (alt + upper case + del) but not a battery pull. Figured the OS update worked the same as a battery pull.
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Nov 11, 2015
Experiencing super low microphone volume when using hangout calls on speakerphone/video calls? The other person i'm calling says they can barely hear me.
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Oct 13, 2015
I just flashed the OTA update for Android 6.0 last week on my Nexus 5 and I noticed that with the new update, phone calls no longer get routed through Bluetooth on my Mazda3. It is able to pair fine with the car and can stream music through Bluetooth, but calls do not go through.
Here is what happens: When I place a call, the audio automatically gets routed back to the phone. If the other person picks up, calls will continue going through the phone speaker unless I manually select route through Bluetooth. Sometimes this works and sometimes it doesn't, but it does get frustrating trying this workaround especially while driving.
I tried unpairing and re-pairing bluetooth with the car, cleared the data and cache of the Bluetooth app on the phone, and even tried a factory reset, but the problem still persists. For the record, when I did this with Lollipop 5.1.1, it worked without a hitch.
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Feb 17, 2015
For some reason, it just disappeared from the keyboard!This is what my keyboard looks like at this time.
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Aug 29, 2015
My old Nexus 5 (vanilla 5.1.1 not rooted) is malfunctioning.There is no sound coming from the speaker in the bottom of the phone and the microphone is not picking up any sound when making a normal call and/or recording a video.The speaker at the top of the phone however, is working. So I hear people in phone calls, but they do not hear me.Now to the strange part: If I change to the loud speaker while in a call it's the opposite; I can not hear them but they can hear me.If I connect headphones into the headphone jack I can hear sound both in calls and in video playback.
So to summarize:
Playing video or music (YouTube, video recording, dialer sounds): No sound
Playing video or music (YouTube, video recording, dialer sounds) with headphones: Sound working
Recording video: No sound recorded
Making a phone call: Sound but no microphone
Making a phone call with loudspeaker on: No sound but microphone working
Making a phone call with handsfree connected: Not tested (I have no headphones with mic).
And what's even more strange is that I just replaced the flex cable with the microphone and charging dock and also the entire speaker with new parts from eBay. And guess what... it's still not working!!!
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Feb 8, 2014
When I open the phone app to make a call I have to hit the keypad button 2 times for the keypad to show up.
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Jun 8, 2015
I am currently on Pure White rom latest version and I am unable to make or receive phone calls I tried other roms like cyanogen, xenon, chroma, and etc different radios (47I, 48B, etc) still nothing...
I went to tmobile store, switched the sim.. nothing... called customer service they said it's the phone... Data works, text message works...
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Nov 27, 2015
So as my title says. I'm looking for an app to have the flash go on when I get a phone call. I used 3 different apps in the past and they all worked on my other phones but not working on my nexus 6.
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May 16, 2012
When I'm trying to talk on the phone mike is not working. I can hear the caller but they cannot here me. It seems phone app is the problem bc when I use different phone app it works.
Info:
iPhone 4, iOS 5.1.1
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Oct 4, 2014
This just randomly started happening. When making calls, I hear ringing and right when the other person picks up, the phone automatically ends the call as if I hit the end call button. Same thing happens with incoming calls. I have full bars when this happens. So far, I've tried re-inserting the SIM card and doing a cache partition wipe to no avail. What could be going on?
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Nov 12, 2013
This is happening often. When I have an incoming call the call screen appears and phone rings. I go to answer by dragging the icon to the green answer icon and nothing happens. The phone continues to ring. Trying to drag to the red ignore call icon has the same result. Eventually the caller gets sent to voicemail, but the phone remains locked in this state and needs to be rebooted before it is operational again. I thought it was related to teh phone being in a lockscreen state, but it now appears to be random. I have contacted Google and they said they have not heard of this issue before. Essentially it is unusuable as a phone.
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Sep 23, 2015
After updating to Lollipop, (I had 5.0.1 and no 5.1.1) my phone started doing really weird stuff. For example, two months ago, sensors stopped working in any moment and I had to reset it for normal behaviour (for a few hours or minutes, depending the day). Well, that stopped one day without doing anything dramatic (I did factory reset two or three times). But now it got even worst: the microphone just stop working while doing simple phone calls. I have tested it in whatsapp audios and android testing and everything seems fine... So I have to reset the phone and it works for a random amount of time. I think this is an Android Lollipop issue, but I haven't been able to confirm that. If so, How to manage it?Â
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May 25, 2012
My iphone is not working correctly when making normal voice calls, as in, I can hear the person I called but they cannot hear me. The weird thing is, when using skype it works fine.
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Jun 1, 2012
My iPhone 4's microphone has stopped working [only during calls -- otherwise works fine when playing music, shooting video and voice memos].I am currently restoring my phone as I type.My carrier said that it is a typical iPhone 4 problem, I have never had the issue until this morning.It has nothing to do with my headphone jack either; I have cleaned it and nothing happened.
Info:
iPhone 4, iOS 5.1.1, Less than 12 months old
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Aug 26, 2014
My iPhone 5S microphone has stopped working on all apps and calls unless I use speaker phone. I have the microphone enabled on all apps but it appears to be on mute and wont allow me to unmute...
Info:
iPhone 5s, iOS 7.1.2
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Feb 23, 2015
I bought a 4G enabled sim card, used it for a week, haven't been able to get 4G at all. Its always on HSDPA.
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Jun 26, 2015
My caller ID has stopped working on my Nexus 6 when I get a call although in my contacts list the name doesn't display same when I'm trying to send a message when I search contact does not come up, comes up after a few minutes
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Nov 21, 2014
So for about a week and a half, my Nexus 5 would not allow me to turn on my WiFi. When it first started, if I tried to turn on WiFi then my phone would just shut down and start back up like nothing happened. If I had the WiFi on already, then it would randomly reboot until I turned WiFi off. I searched threads and found nothing that wouldn't void my warranty (I got it in March).
After a couple days, rather than randomly turning off, my Nexus chose to just never let me control the WiFi ever again. I attached a photo to the post that shows what it looks like when I go into my WiFi settings. I no longer have any control over whether my WiFi is on or off, although it has been stuck on the "Turning On WiFi" phase for well over 2 days. Also, all these reboots are hard reboots as in, it doesn't warn me, the screen just goes black and starts back up. Heres what I have tried to solve this issue:
- Reboot
- Format Cache
- Startup in Safe Mode
- Uninstall some Apps
- Contact Google
- Factory Reset
- Updating all my Apps
- Installing Android 5.0*
* This leads me to my second issue, if my screen turns its self off or I press the power button on the side of my Nexus to get the screen to turn off, then my phone just hard reboots. What's even worse is that if I leave it on in my pocket and it randomly restarts due to it automatically dimming/turning off the screen, then, until I hold down the power button to normal power off, my phone will be stuck in a reboot loop. My screen dims, then turns off, then it just reboots and it does this again and again and again. This issue only started happening AFTER the Android L or Android 5.0 (whatever you prefer to call it) update.
All while this is happening, my Bluetooth refuses to turn on, almost like my WiFi, but with my Bluetooth, if I slide the circle to one side to turn it on, it just randomly snaps back into the "Off" position. I contacted Google before Android 5 came out, so the dim screen/power button problem I listed in the paragraph above was not happening.
Now this whole time, with the exception of Android 5.0, as long as I didn't have WiFi on or I didn't have control over the WiFi on/off setting, my phone was fairly stable and I was able to get some stuff down, again, with the exception of the Android 5.0 update.
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Mar 23, 2012
Phone was 18months old. Intermittent problem from 1 yr. Able to make/receive calls but other person not able to hear me. However voice recorder still working so not sure what's causing problem. Genius bar unable to help but person next to me with same age phone had identical problem. Tried all suggestions on message boards with no sucess.
Info:
iPhone 4
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Apr 27, 2012
During calls incoming and outgoing I can hear the other person but they cannot hear me unless I am on speaker phone or am using headphones?
Info:
iPhone 4S, iOS 5.1
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May 11, 2012
When making or receiving voice calls via my network operator's service, no one can hear me, i.e my audio input. I can hear the person on the other end of the phone fine but they can't hear me whatsoever. However when I use the likes of viber, skype and facetime, my audio input is perfectly fine and the person on the other end of can hear me. Note both viber and skype calls work just fine and 2 way communication is audible regardless if I have a 3G or Wifi connection. Plus I have full signal bar strength when near a mobile tower so that eliminates antenna issues. Also have taken alternative turns to cover both the top mic and the bottom mic during a viber or skype call and my audio input can still be heard. I've done a reset, a hard reset of the phone and a reset of the network settings, still to no avail. Have updated iOS to the latest version 5.1.1.
Info:
iPhone 4, iOS 5.1.1
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Dec 29, 2015
Sometimes there is black screen on my Nexus but I know that phone is working. After some time or after clicking on/off switch couple of times display appear. Sometimes it takes several minutes to put the display on.
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Dec 1, 2015
Yesterday around midnight my phone suddenly stopped working. I wasn't using it, it was just sitting on my desk and had been for at least half an hour.
When I boot it, it stays stuck on the boot animation.
Until yesterday it was running a custom built version of CM12.1 (from this thread: [URL] ...
With a ElementalX-N5-4.09 kernel.
I tried:
Reflashing the ROM
Wiping and Reflashing the ROM
Wiping and Reflashing the ROM, without ElementalX
Wiping and Flashing an older version
Wiping and formating of user data too + Reflashing
complete reset by doing fastboot oem lock/unlock
flashing of the factory image of Android 6
Each time the result is the same. When the phone was still running cyanogen I had adb while it was booting (that's no longer the case) and I saw nothing striking ... it would have one (pc) screen worth of log (logcat) and then nothing it would just stop. I couldn't spot anything in kernel logs either (dmesg/last_kmsg).
The recovery is working fine ... I was able to start an ssh server and use it... it's just android that won't boot.
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Jun 6, 2015
Occasionally I'll have sound and I'm able to record sound on camera.. Sometimes
I've updated
I've factory reset
I've reset via Sim button
No dice
It was suggested to me to flash my rom via the development tool Sony offers but I do not wish to void my warranty.
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Dec 17, 2015
Recently my Nexus 5 stopped working. I get no display, But I can assume the phone is on because when I connect it, the holder on my computer opens up.
I assume there is something wrong with the connection. sometimes i can play with the daughterboard and the backlight lights up. but there is still no display.
The problem is that the phone is in PTP instead of MPT.
I don't care about the phone much as the pictures on it, because they are the last picture I have of a family member that recently passed away in an accident.
Even though the phone is rooted. when I load up Nexus toolkit, the phone is listed as unauthorized and I don't know how to pull any files off of it.
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Sep 29, 2015
I just recently fixed this same issue with my Nexus 7, but this is a whole different beast. I used Check My Android to check my accelerometers, and they are functioning just fine. I cleared my cache and then cleared/reformatted the partition. Then I did a factory reset because I was losing my mind. It's still not working. I went into the display settings to turn on the auto rotate manually and it will rotate with that screen up but not on my home screen or in any other app.
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Dec 7, 2015
I have a Droid Turbo. Sometime today the little microphone button on my home page has stopped working when pressed. It only happens on my homepages on the phone, so if I tap on Google and bring up the browser page or then I can tap on the microphone and talk.
If I'm on the Home Screen; however, I can press it again and again and it is totally unresponsive. I have tried:
-turning the phone off and on again,
- going onto home-screen settings and turning google search on and off
- downloaded a anti-virus program suggested by a friend with the same phone and done searches.
This may seem like a rather small issue, but I use that microphone button a lot when using my phone.
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Aug 20, 2010
I have the iPhone 4 and was doing face time and also calling a land line.When using face time or using the speaker phone on land line calls, the person on the other end is not able to hear me.When using the phone in regular mode others have no problem hearing me (non-speaker phone).
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Jun 13, 2012
My Normal Microphone is working fine on normal calls but when using speaker phone. Also when using APPS like Fring or Viber. Microphone doesn't work have to use headset.
Info:
iPhone 4S, iOS 5.1.1
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