Google Nexus 5 :: Phone Stopped Working All Of The Sudden
Dec 1, 2015
Yesterday around midnight my phone suddenly stopped working. I wasn't using it, it was just sitting on my desk and had been for at least half an hour.
When I boot it, it stays stuck on the boot animation.
Until yesterday it was running a custom built version of CM12.1 (from this thread: [URL] ...
With a ElementalX-N5-4.09 kernel.
I tried:
Reflashing the ROM
Wiping and Reflashing the ROM
Wiping and Reflashing the ROM, without ElementalX
Wiping and Flashing an older version
Wiping and formating of user data too + Reflashing
complete reset by doing fastboot oem lock/unlock
flashing of the factory image of Android 6
Each time the result is the same. When the phone was still running cyanogen I had adb while it was booting (that's no longer the case) and I saw nothing striking ... it would have one (pc) screen worth of log (logcat) and then nothing it would just stop. I couldn't spot anything in kernel logs either (dmesg/last_kmsg).
The recovery is working fine ... I was able to start an ssh server and use it... it's just android that won't boot.
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Dec 17, 2015
Recently my Nexus 5 stopped working. I get no display, But I can assume the phone is on because when I connect it, the holder on my computer opens up.
I assume there is something wrong with the connection. sometimes i can play with the daughterboard and the backlight lights up. but there is still no display.
The problem is that the phone is in PTP instead of MPT.
I don't care about the phone much as the pictures on it, because they are the last picture I have of a family member that recently passed away in an accident.
Even though the phone is rooted. when I load up Nexus toolkit, the phone is listed as unauthorized and I don't know how to pull any files off of it.
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Sep 29, 2015
I just recently fixed this same issue with my Nexus 7, but this is a whole different beast. I used Check My Android to check my accelerometers, and they are functioning just fine. I cleared my cache and then cleared/reformatted the partition. Then I did a factory reset because I was losing my mind. It's still not working. I went into the display settings to turn on the auto rotate manually and it will rotate with that screen up but not on my home screen or in any other app.
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Apr 20, 2015
Why my phone all of a sudden has no service even though my account is in good stand?My phone nexus 5 last week stopped working, when I tried to send a message it says "DATA NETWORK UNAVAILABLE" I could`t make a call either it said: "NO SERVICE" I called my provider to troubleshoot the device with no luck. Later that day I stopped at one of the stores they changed my sim card again no luck, so I decide to call google support to troubleshoot but they could`t figure out what was happening. After I exhausted everything I decided to restore the the phone to the factory setting but in vain. My phone is a NEXUS 5 and the android version 5.1 and it`s about 16 months old.
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Apr 20, 2015
My phone nexus 5 last week stopped working, when I tried to send a message it says "DATA NETWORK UNAVAILABLE" I could`t make a call either it said: "NO SERVICE" I called my provider to troubleshoot the device with no luck. Later that day I stopped at one of the stores they changed my sim card again no luck, so I decide to call google support to troubleshoot but they could`t figure out what was happening. I decided to restore the the phone to the factory settings but it did`t work.
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Dec 9, 2015
Suddenly, my notification bar has stopped (vertical and horizontal), so, I cannot receive any notification.I did a dalvik cach, or even check in settings. But I couldn't see nothing that made it be stopped. I'm using XtraSmooth ROM.
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Jan 8, 2016
A few days ago, my N5's camera stopped working and none of the usual solutions (reboot, clean data and cache of camera app, even complete wipe and change of ROM) did anything to fix the problem. So I went on ebay, and bought a replacement back camera, fitted it and all was well...for a day!!! It looks like after just one day (and nearly no use at all) the new camera has already stopped working.
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Feb 17, 2014
I got a 32gb Nexus 5 today. I don't have a sim in the phone yet, but I wanted to set it up. I went through the setup process, skipped the sim setup, added my google account, etc.
When it started automatically downloading things, this message popped up saying Setup Wizard has stopped working. I hit ok, and did see the error again. No other issues yet, but just curious about that one.
Is it a google app that needed to be updated? Or is it the fact there is no sim? Like I said no other issues (for the 10 minutes I've used it). Just curious.
Oh and a quick edit - I've done a factory reset and cache wipe.
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Nov 29, 2014
My nexus 5 after some random reboots on latest cataclysm rom started to have a problem that power and volume button were not working at all. I have done everything and even flashed it all back to stock with no luck. The power and volume buttons work perfectly in bootloader mode but dont work in recovery or in the rom.
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Oct 29, 2015
I have a Google Nexus 5 and it's hooked up through Straight Talk's AT&T towers. Yesterday my phone randomly stopped being able to use its 4G, so even though it shows that I have full bars I can't connect to the internet using my data AND it seems as though I'm not receiving text messages. When I try to make normal calls, an automated voice tells me that something has been "deactivated".
I haven't reached my data use limit yet (not even by half!), my bill for this month is already long since paid, and I haven't downloaded/done anything that seems like it could have led to this. I've tried a couple of other fix-it methods but non seem to work.
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May 4, 2011
The camera on my x8 has stopped working all of a sudden. When I turn on the camera, the screen looks pixelted, and when I take a picture the screen goes black. I just updated the software today (4 may 2011) and it has not fixed the problem. Will I have to take my phone back to the shop to have it sent away?
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Aug 18, 2015
My Nexus5 phone shuts down all of a sudden without me powering it off. It is happening every now and then. It also happens when I connect my phone via usb to my laptop. Could this be because I'm testing my apps on my phone using Android Studio. Every time i connect the USB it restarts over and over again.
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Jan 15, 2010
I recently got a blackberry from ebay and set it up on PagePlus. I got the phone around December 20 and activated it the 21st. The internet worked fine! All of a sudden it stopped? I'm wondering why did it stop? I have plenty MB left.
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Dec 23, 2014
So I have never had problems with my wifi, until yesterday. I realized the wifi was not on when I got a "Data usage warning" from my phone provider.
I looked at the wifi and it was not connected. When I try and connect to my home network (which my husbands phone, my ps3 and my pc are all connected to without issue) it gives me an "authentication error".
I would assume that would be the password or something, but the password is fine.
I have:
- tried turning to airplane mode and back
- tried changing it from "auto" to 2.4mghz only as in the troubleshooting guide
- tried turning off always scanning
- tried restarting the router and modem.
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Sep 1, 2010
so I was using the torch and all of a sudden the pinch zoom function stopped working (in or out)I figured maybe I hit a series of keys to shut the setting off? I can zoom in/out via a double tap on the screen, or by using the mouse
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Feb 23, 2015
I bought a 4G enabled sim card, used it for a week, haven't been able to get 4G at all. Its always on HSDPA.
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Jun 26, 2015
My caller ID has stopped working on my Nexus 6 when I get a call although in my contacts list the name doesn't display same when I'm trying to send a message when I search contact does not come up, comes up after a few minutes
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Nov 21, 2014
So for about a week and a half, my Nexus 5 would not allow me to turn on my WiFi. When it first started, if I tried to turn on WiFi then my phone would just shut down and start back up like nothing happened. If I had the WiFi on already, then it would randomly reboot until I turned WiFi off. I searched threads and found nothing that wouldn't void my warranty (I got it in March).
After a couple days, rather than randomly turning off, my Nexus chose to just never let me control the WiFi ever again. I attached a photo to the post that shows what it looks like when I go into my WiFi settings. I no longer have any control over whether my WiFi is on or off, although it has been stuck on the "Turning On WiFi" phase for well over 2 days. Also, all these reboots are hard reboots as in, it doesn't warn me, the screen just goes black and starts back up. Heres what I have tried to solve this issue:
- Reboot
- Format Cache
- Startup in Safe Mode
- Uninstall some Apps
- Contact Google
- Factory Reset
- Updating all my Apps
- Installing Android 5.0*
* This leads me to my second issue, if my screen turns its self off or I press the power button on the side of my Nexus to get the screen to turn off, then my phone just hard reboots. What's even worse is that if I leave it on in my pocket and it randomly restarts due to it automatically dimming/turning off the screen, then, until I hold down the power button to normal power off, my phone will be stuck in a reboot loop. My screen dims, then turns off, then it just reboots and it does this again and again and again. This issue only started happening AFTER the Android L or Android 5.0 (whatever you prefer to call it) update.
All while this is happening, my Bluetooth refuses to turn on, almost like my WiFi, but with my Bluetooth, if I slide the circle to one side to turn it on, it just randomly snaps back into the "Off" position. I contacted Google before Android 5 came out, so the dim screen/power button problem I listed in the paragraph above was not happening.
Now this whole time, with the exception of Android 5.0, as long as I didn't have WiFi on or I didn't have control over the WiFi on/off setting, my phone was fairly stable and I was able to get some stuff down, again, with the exception of the Android 5.0 update.
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Nov 10, 2014
My Nexus 5, with default Google Keyboard, has stopped showing word suggestions. It used to work but doesn't anymore. The keyboard is not set to the same language as the system language.
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Dec 29, 2015
Sometimes there is black screen on my Nexus but I know that phone is working. After some time or after clicking on/off switch couple of times display appear. Sometimes it takes several minutes to put the display on.
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Jan 31, 2016
After struggling to get microphone to work on phone calls, I did a complete wipe and flashed the latest stock factory image.
I'm still having this issue. It's on both hangouts dialer and phone app.
When I use a voice recording app, microphone works. Google Now "OK Google" does not work though. I'm perplexed how to resolve this issue.
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Jun 11, 2015
i updated the photos app in my nexus 5. now i am not able to open it. when i try "unfortunately photos stopped' message comes. i tried clearing cache. Even then it is not opening.
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Nov 13, 2014
When I go to Settings -> "Data Usage" the application crash: "Unfortunately, Settings has stopped".
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Jul 5, 2015
I've received the 5.1.1 update notification twice tonight. Both times it downloaded & successfully verified, but once the install process began, I received an error & the update stopped. What's going on??
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Dec 14, 2015
So I've disabled hangouts on my Nexus 6 for a very long time now. I also keep on getting the message hangouts has stopped/force closed, then I just click OK. Is there any way to prevent this message from a continuously popping up though?
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Jan 17, 2016
I have an lg g3 phone and when i am trying to make a handsfree call using my jabra bluetooth the bluetooth says say call followed by a name or number....when i say call so&so nothing happens. When i check my phone a little box is on screen saying "unfortunatly google app has stopped working".
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Mar 21, 2010
Did anyone else's power button stop working completely?I can turn on or off my phone or even wake it from sleep. I need to call my phone so I can answer and use it.I hope by tomorrow I get an email from Fedex with the information I need to send the phone back to HTC.
Sucks that I am stuck using Express repair. I wish I could swap the phone.Guess I need to find myself a cheap spare until I get my phone back.Honestly the ball should be able to activate the phone if the power button wont work. Phone manufactures never heard of a fail safe of some sort?
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Jan 7, 2016
The camera stopped working on my phone. I uninstalled google camera then reinstalled it. It didn't work. When I hit the camera button on screen, the controls for the camera show up on the screen, but nothing works. The screen is dark (like there is a lens cover on it).
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Nov 26, 2015
So yesterday my accelerometer completely stopped working. I even factory reset the phone to try and fix it. The thing that fixed it was dropping my phone on the carpet from a small height. Keep in mind that I went through a whole 8 hour work day constantly moving around, setting my phone on the desk, and setting it up in my car mount.
None of that was enough to cause enough shock to make it work. Also, my volume rocker bent in the middle from it resting against the arm of my office chair.
I made a video of the issues: URL....Skip to 1:05 for the volume rocker and 2:15 for the auto rotate issue.
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Aug 22, 2015
I'm sure many of you have heard that when you enter an incorrect pattern/PIN/password, eventually the phone asks for Google account credentials to unlock it. My Nexus 5 on 5.1.0 does not do this. Does yours? If my lock screen is set to PIN, I can enter as many incorrect attempts as I want, it never asks and never stops me. If I have a pattern set it will let me enter 10 incorrect attempts after which it simply stops me from trying for 30s, but it never asks for Google account credentials.
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Jul 20, 2014
So this morning I woke up to my phone on a boot loop on the Google Logo. I have no custom roms or mods on it other than I am running ART. I suspect it could be battery related as it will only seem to do this on the charger but when I don't have it plugged in it won't even start up. When it's plugged in it won't even seem to want to stay "off", it boots up to the google logo on its own. If I hold down the volume rocker I can get into the bootloader but it resets before I can select anything and boots right back into the google logo.
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