Google Nexus 6 :: Display Is Black And Phone Is Working
Dec 29, 2015
Sometimes there is black screen on my Nexus but I know that phone is working. After some time or after clicking on/off switch couple of times display appear. Sometimes it takes several minutes to put the display on.
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Dec 17, 2015
Recently my Nexus 5 stopped working. I get no display, But I can assume the phone is on because when I connect it, the holder on my computer opens up.
I assume there is something wrong with the connection. sometimes i can play with the daughterboard and the backlight lights up. but there is still no display.
The problem is that the phone is in PTP instead of MPT.
I don't care about the phone much as the pictures on it, because they are the last picture I have of a family member that recently passed away in an accident.
Even though the phone is rooted. when I load up Nexus toolkit, the phone is listed as unauthorized and I don't know how to pull any files off of it.
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Jun 19, 2015
My Nexus 5 screen while plugged in has gone completely black, like it's off.
I've tried holding the power button, holding power+volume up, and power+both volumes.
All that happens is a mini vibrate every 10 seconds or so (like the vibrate that occurs when the word Google normally appears) but absolutely no light on the screen...it remains black.
About a month ago the screen/digitizer was replaced because the thing had a mind of its own, clicking everywhere randomly. Until today it was working flawlessly. Twice today it started lagging, forcing me to power off/power on. That worked both times, but now this has happened.
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May 5, 2015
some of my contacts relate to my work and i fill their company name when saving them to my contacts.
However when receiving a call from a work colleague i get only his NAME and the Company is now shown.
Question - is there a way to see the company name of the contact as well when receiving a call?
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Mar 26, 2015
Alright so everyone knows how your text messaging app will show a little '1' by it if you have a new text or whatever. How to get that on my new nexus 6. Whenever I get a new text it scrolls across the top of the screen but it doesn't show up on the actual messenger icon.
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Sep 22, 2014
I recently bought a Nexus 5 and it has a dark patch on the screen. This is visible only when the phone is in a locked state. Initially i thought it was dust but the patch stayed on. I have attached the image...
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Nov 2, 2015
Why doesn't my Nexus 6 show the enable wireless display? Lollipop 6 ....
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Oct 30, 2015
So just got my 6p yesterday but it seems as though ambient display although turned on is not working ND when I answer a phone call my screen stays black during the call and won't wake up.
So apparently it's because the tempered glass screen protector is covering the proximity sensor. I still have to actually test that theory out once I get a new protector but from doing some digging that most def it. Just a heads up I used the one by super shieldz so don't buy that one until they make a cut out for the sensor.
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Feb 23, 2015
I bought a 4G enabled sim card, used it for a week, haven't been able to get 4G at all. Its always on HSDPA.
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Jun 26, 2015
My caller ID has stopped working on my Nexus 6 when I get a call although in my contacts list the name doesn't display same when I'm trying to send a message when I search contact does not come up, comes up after a few minutes
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Nov 21, 2014
So for about a week and a half, my Nexus 5 would not allow me to turn on my WiFi. When it first started, if I tried to turn on WiFi then my phone would just shut down and start back up like nothing happened. If I had the WiFi on already, then it would randomly reboot until I turned WiFi off. I searched threads and found nothing that wouldn't void my warranty (I got it in March).
After a couple days, rather than randomly turning off, my Nexus chose to just never let me control the WiFi ever again. I attached a photo to the post that shows what it looks like when I go into my WiFi settings. I no longer have any control over whether my WiFi is on or off, although it has been stuck on the "Turning On WiFi" phase for well over 2 days. Also, all these reboots are hard reboots as in, it doesn't warn me, the screen just goes black and starts back up. Heres what I have tried to solve this issue:
- Reboot
- Format Cache
- Startup in Safe Mode
- Uninstall some Apps
- Contact Google
- Factory Reset
- Updating all my Apps
- Installing Android 5.0*
* This leads me to my second issue, if my screen turns its self off or I press the power button on the side of my Nexus to get the screen to turn off, then my phone just hard reboots. What's even worse is that if I leave it on in my pocket and it randomly restarts due to it automatically dimming/turning off the screen, then, until I hold down the power button to normal power off, my phone will be stuck in a reboot loop. My screen dims, then turns off, then it just reboots and it does this again and again and again. This issue only started happening AFTER the Android L or Android 5.0 (whatever you prefer to call it) update.
All while this is happening, my Bluetooth refuses to turn on, almost like my WiFi, but with my Bluetooth, if I slide the circle to one side to turn it on, it just randomly snaps back into the "Off" position. I contacted Google before Android 5 came out, so the dim screen/power button problem I listed in the paragraph above was not happening.
Now this whole time, with the exception of Android 5.0, as long as I didn't have WiFi on or I didn't have control over the WiFi on/off setting, my phone was fairly stable and I was able to get some stuff down, again, with the exception of the Android 5.0 update.
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Sep 28, 2015
I'm running stock 5.1.1, and even though my auto brightness is off my phone occasionally dims my display when it's on full brightness. It's not running particularly hot (37 degrees C according to my battery widget) so I don't know what's causing it to dim.
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Jan 31, 2016
After struggling to get microphone to work on phone calls, I did a complete wipe and flashed the latest stock factory image.
I'm still having this issue. It's on both hangouts dialer and phone app.
When I use a voice recording app, microphone works. Google Now "OK Google" does not work though. I'm perplexed how to resolve this issue.
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Dec 1, 2015
Yesterday around midnight my phone suddenly stopped working. I wasn't using it, it was just sitting on my desk and had been for at least half an hour.
When I boot it, it stays stuck on the boot animation.
Until yesterday it was running a custom built version of CM12.1 (from this thread: [URL] ...
With a ElementalX-N5-4.09 kernel.
I tried:
Reflashing the ROM
Wiping and Reflashing the ROM
Wiping and Reflashing the ROM, without ElementalX
Wiping and Flashing an older version
Wiping and formating of user data too + Reflashing
complete reset by doing fastboot oem lock/unlock
flashing of the factory image of Android 6
Each time the result is the same. When the phone was still running cyanogen I had adb while it was booting (that's no longer the case) and I saw nothing striking ... it would have one (pc) screen worth of log (logcat) and then nothing it would just stop. I couldn't spot anything in kernel logs either (dmesg/last_kmsg).
The recovery is working fine ... I was able to start an ssh server and use it... it's just android that won't boot.
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Nov 9, 2015
Do your Nexus 6P screen go black during a call. Mine does on every call. My display settings is set for 1-minute. I call Huawei support. The lady says that the screen is suppose to go and stay off during a call. Never heard of that from a phone. You cannot respond or do anything during the call.
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Sep 29, 2015
I just recently fixed this same issue with my Nexus 7, but this is a whole different beast. I used Check My Android to check my accelerometers, and they are functioning just fine. I cleared my cache and then cleared/reformatted the partition. Then I did a factory reset because I was losing my mind. It's still not working. I went into the display settings to turn on the auto rotate manually and it will rotate with that screen up but not on my home screen or in any other app.
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May 25, 2015
So here is the deal: I have a nexus 5 that fell into water 1 month ago, i did all the procedures, rice + brushed all the circuits with isopropilic alcohol (100%) (oh, it stayed like 2 hours under water!). After doing that amazingly the cell phone was working perfectly, until after one month the screen started going black:
1- turn the cellphone on
2 - everything works fine, i get to the unlock phone screen
3 - while at the unlock phone screen i can see notifications for exemple, turn the cell phone to airplane mode, etc.
4- once i click on a notification or i unlock the screen, the screen goes black. and it happens every time that i unlock the screen
Sometimes i turn the cellphone on and it works normally for a couple of seconds or a couple of minutes and then the problem comes back. First i tought it could be a software problem, so i cleaned the cache, it didn't work. Then i did a factory reset, the problem was still there, so the only guess left for me is that something is malfunctioning because of the water damage. But, it only turns black once i unlock the phone.
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Sep 18, 2015
I'm driving overseas and using my phone as a gps. The phone display is set to go off after 2 minutes which is annoying when using a gps.
Is there an easy way or setting to automatically make the display stay on - only when using maps - without having to constantly change the settings?
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Aug 2, 2015
So I wanted to get some free hearthstone card back and free packs, which were only given out to people with Samsung Galaxy S6. Apparently there was a way to get this on any device by editing "ro.product.brand" and "ro.product.model" in build.prop.
I did this, restarted my device and got my stuffs pretty easily. After this, I replaced the build.prop with my backup copy and restarted my phone. But, this time the phone is not booting. After google logo, it's stuck with black screen.
So far I have tried clearing cache but didn't work. Also, I tried to use adb to pull the build.prop but unfortunately I get "error:Closed" even though "adb devices" does show up my phone.
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Jan 3, 2015
So i dropped my phone today, literally no exterior damage whatsoever, the software (from what i can tell) is fine as well. The problem is that everytime i turn on the screen and then unlock it the screen goes black and it's locked up again. I've tried reflashing the sofrware and wiping it clean, the problem persists.
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Nov 1, 2015
Having trouble with an unresponsive black screen, specifically when going in or out of range of your wifi or switching between lte and wifi?
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Jun 1, 2015
Just got my 5.1.1 patch over air and next time I reboot the device, only Google and Android logos greet me, after that only black screen (but OS boots, because I can take screen shots of the black screen. Only option is to press power long and shut the device down. Cache wipe did not work.
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Jun 7, 2014
The past week my phone has started not responding and just having a black/blank screen. I can tell it's running, I get notification sounds and stuff, but it just won't respond. I can reset it by holding the power and volume up button, and that seems to fix it for some random amount of time, but eventually the screen will die again.
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Sep 9, 2015
My Nexus 6 worked for months, but now when the phone is on the screen stays black.
When you start the Nexus 6, the Google logo shows up, the starting animation plays, then the Android text shows.. then the screen goes black. If I hold the power key the "Power Off" dialog opens, I can also take screenshots (of a completely black screen), otherwise nothing shows on the screen.
I took the phone into T-Mobile and they sent me a replacement. After walking through this new phone's setup (adding my Google account, setting up a lock screen) the phone screen went black! Just like the old phone.
Wiping the cache didn't fix anything, but if I factory reset the phone (on either phone), the screen works as it should and goes through the setup process before the screen blacks out again.
I tried not setting a lock screen and the phone still blacks out so I don't think it's lock screen related. I'm starting over again and trying to set the phone up without importing any of my Apps to see if that will change anything.
I've always done system updates when prompted and the phone is not rooted or have custom settings or anything like that.
I just wiped and started over without installing the list of old apps and it still does has this same issue..
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Apr 18, 2014
Why there is black screen around capture button?Above back button around 1.5cm size is not used for camera.
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Jun 25, 2014
Looks almost like a bruise on the screen, only when the screen itself is showing black (i.e., screen is on). I must have dropped the phone at some point... any way to fix this?
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Mar 26, 2015
So, I turned on my phone and now it goes straight to the bootloader. So, when I select "Start" option, screen turns black (can still see backlight shining though). It was sitting there for hours, but screen stayed black.
I did have a rooted phone, but I hadn't tinkered with it for about 6 months.
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Jul 29, 2014
Recently i got careless and i accidentally cracked my nexus 5 screen after dropping it on the ground
Currently the touch screen works but there is a problem. I am unable to answer calls as the screen goes black and does not turn on again until the person has hung up or until i reset the phone. Also when i try to call out the screen turns black as well and exhibits the same symptoms as listed above.
From people who have had experience with cracked Nexus 5 screens, do you think replacing the digitizer + lcd will fix this issue or did i screw up something big
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Nov 30, 2014
I have a Nexus 5 running Lollipop. One day I picked up my phone and my font was changed to white with black outline. I have developer options enabled but even so, I cannot change the font at all, which is why it is so weird that my font was able to be changed. I would like to change my font back to the factory default.
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Nov 13, 2015
So I tried to root my 6P with the Nexus Root toolkit , first I unlocked the bootloader, that went well . After that I tried to root it but my build number wasn't there (MDB08L) So I researched if that would be a problem and a couple of people said they followed the same instructions as with the MDB08K build and it worked just fine on theirs so I proceeded.
I selected the "any build" from the options on the toolkit and it seemed to be going well, I followed the instructions , flashed the files on twrp and from there I rebooted and it got stuck on a bootloop... :/ so then I tried to use the toolkit to fix the bootloop and selected the MDB08K and after it ran and finished it isn't exactly bootlooping but it is now stuck on the black Google logo and does nothing ...
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Aug 18, 2015
I have a big problem with my phone, there are some days my screen had three vertical white line on certain colors, like this : URLs....But with time the problem is worsened, my screen is totally crazy, i can't explain, juste look the video. URLs....This problem is in bootload too: URL....
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