Xperia Z2 :: Can't Make Calls - Microphone Not Working
Sep 23, 2015
After updating to Lollipop, (I had 5.0.1 and no 5.1.1) my phone started doing really weird stuff. For example, two months ago, sensors stopped working in any moment and I had to reset it for normal behaviour (for a few hours or minutes, depending the day). Well, that stopped one day without doing anything dramatic (I did factory reset two or three times). But now it got even worst: the microphone just stop working while doing simple phone calls. I have tested it in whatsapp audios and android testing and everything seems fine... So I have to reset the phone and it works for a random amount of time. I think this is an Android Lollipop issue, but I haven't been able to confirm that. If so, How to manage it?Â
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May 16, 2012
When I'm trying to talk on the phone mike is not working. I can hear the caller but they cannot here me. It seems phone app is the problem bc when I use different phone app it works.
Info:
iPhone 4, iOS 5.1.1
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May 25, 2012
My iphone is not working correctly when making normal voice calls, as in, I can hear the person I called but they cannot hear me. The weird thing is, when using skype it works fine.
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Jun 1, 2012
My iPhone 4's microphone has stopped working [only during calls -- otherwise works fine when playing music, shooting video and voice memos].I am currently restoring my phone as I type.My carrier said that it is a typical iPhone 4 problem, I have never had the issue until this morning.It has nothing to do with my headphone jack either; I have cleaned it and nothing happened.
Info:
iPhone 4, iOS 5.1.1, Less than 12 months old
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Aug 26, 2014
My iPhone 5S microphone has stopped working on all apps and calls unless I use speaker phone. I have the microphone enabled on all apps but it appears to be on mute and wont allow me to unmute...
Info:
iPhone 5s, iOS 7.1.2
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Jan 31, 2016
After struggling to get microphone to work on phone calls, I did a complete wipe and flashed the latest stock factory image.
I'm still having this issue. It's on both hangouts dialer and phone app.
When I use a voice recording app, microphone works. Google Now "OK Google" does not work though. I'm perplexed how to resolve this issue.
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May 6, 2012
About a week or so ago, the handset stopped working on phone calls on my Verizon 9930. I would have to put the phone on speaker in order to hear the person on the other end. I just updated to the latest OS that was released yesterday (7.1.0.580) and the problem is still there. Can't remember what triggered the handset to stop working, as I didn't do anything different to the phone, or drop it, etc. I should add whether receiving or making the call, it doesn't work either way. Also I've tried soft pulls (alt + upper case + del) but not a battery pull. Figured the OS update worked the same as a battery pull.
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Mar 23, 2012
Phone was 18months old. Intermittent problem from 1 yr. Able to make/receive calls but other person not able to hear me. However voice recorder still working so not sure what's causing problem. Genius bar unable to help but person next to me with same age phone had identical problem. Tried all suggestions on message boards with no sucess.
Info:
iPhone 4
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Apr 27, 2012
During calls incoming and outgoing I can hear the other person but they cannot hear me unless I am on speaker phone or am using headphones?
Info:
iPhone 4S, iOS 5.1
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May 11, 2012
When making or receiving voice calls via my network operator's service, no one can hear me, i.e my audio input. I can hear the person on the other end of the phone fine but they can't hear me whatsoever. However when I use the likes of viber, skype and facetime, my audio input is perfectly fine and the person on the other end of can hear me. Note both viber and skype calls work just fine and 2 way communication is audible regardless if I have a 3G or Wifi connection. Plus I have full signal bar strength when near a mobile tower so that eliminates antenna issues. Also have taken alternative turns to cover both the top mic and the bottom mic during a viber or skype call and my audio input can still be heard. I've done a reset, a hard reset of the phone and a reset of the network settings, still to no avail. Have updated iOS to the latest version 5.1.1.
Info:
iPhone 4, iOS 5.1.1
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Nov 7, 2014
my phone got fixed twice and still.. I can't talk with the main microphone, only on speaker,people can hear me.
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Jun 6, 2015
Occasionally I'll have sound and I'm able to record sound on camera.. Sometimes
I've updated
I've factory reset
I've reset via Sim button
No dice
It was suggested to me to flash my rom via the development tool Sony offers but I do not wish to void my warranty.
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Jul 3, 2010
I have a Sony Z3 D6653 running Android 5.1.1 and I have noticed a slightly frustrating issue. When on a call using the Sony headphones that came with the phone, everything starts off well. When the screen locks however, the microphone on the headphones mute. Unlocking the screen does not unmute the headphones, nor does muting and unmuting the call through the phone application.
The only way to unmute the microphone is to unplug the headphone, then the phone's microphone will work. It also starts working once the headphones are replaced. I have been having bluetooth microphone problems, which I still haven't resolved, and will post on another thread. In order to try and fix that, I have taken off noise suppression, equaliser, and any other microphone / noise related enhancements. I have left Okay Google working on all screens though.
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Jul 3, 2010
I've changed my display a few days ago, obviously because it crashed after being dropped from ~30 centimeters. Everything seemed to work fine, the only problem was with the broken screen.
But today, during several phonecalls, I was told that they hear me sunk, like I was in a jar or something, and sometimes with few cracklings.
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May 26, 2015
The microphone does not work calls only when recording videos or to send notes whatsapp.
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Oct 17, 2011
when i call or pick up the phone the mic doesnt work i tried diff softare and that did not help the strange thing is all works wen using headset with mic or bluetoothheadset with mic so i now think the mic is broken but i cant find a replacement part anywere
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Nov 7, 2014
I just bought the xperiaz 5 and i cant record voice message or video on the camera.. I had rest the phone and it was ok for a day and now its the same.. in the video on the camera app its says that i have error and a other app i using the function
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Nov 11, 2015
Experiencing super low microphone volume when using hangout calls on speakerphone/video calls? The other person i'm calling says they can barely hear me.
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Jun 27, 2015
Problem with microphone while talking through Skype. My microphone stops working after about 5 min of video chat.
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May 3, 2011
i have purchased a new x8 when i try to make a call i get a message COULD NOT SEND PLEASE DIAL AN EMERGENCY NUMBERI am using a giffgaff sim which works in another phone ok.I have enabled my wi fi router connectionI have downloaded the latest software updates from sony
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Aug 5, 2012
My curve 9300 just randomly stopped working I cannot txt or receive texts or use bbm and when I try and make a phone call it says 7ut1 your phone is not activated on the network what does this mean and how can I fix it? I've tried taking out the battery.
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Aug 17, 2010
can make 3g video calls from Xperia Neo.
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Jun 23, 2011
how to make video calls from xperia x10i
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Dec 7, 2010
Not sure that is related to Android 2.1 version or using Moxier, but since a few days I encounter problems when using my Xperia X10. I can receive calls, but not able to call a number myself. Not with direct input and not from phonebook
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Sep 30, 2012
Since xperia neo v has to secondary camera, How do I make 3g video calls using xperia neo v ?
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May 3, 2012
I'm not able to make multiple/conference calls on my xperia neo v. 'Not Able To Switch Between Calls' Is the message displayed.
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Oct 12, 2012
i have an xperia mini and it doesnot make any out going calls when the wifi is on but i can recieve calls but when i turn the wifi off i make calls normally what's the wifi is to do with making calls when the wifi is on it will not make calls and it keep saying connecting but there's no ring or answer but when the wifi is off it connects in secondsi live in egypt my carrier is etisalat my phone is updated to the lateset software ics :4.0.4
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Mar 26, 2015
I have an xperia zip 2, and I am experiencing a problem with my contacts app. It crashed, I have no contacts and I cannot make calls but I can receive them. I closed the app, cleared the cache, still nothing. What can I do?
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Apr 8, 2015
I have recently had problems with my contacts on my XPERIA Z3v. I left my phone in my bag while going on a run in the rain for track. I came back to find that I can receive calls but I am not able to make calls or open my phone/contacts app. My vibrate seems to work with the home key but nothing else.
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Jan 5, 2015
the screen stays blank or doesn't change and it doesn't ring noise, it just vibrates, i cant see who is calling and when they have hung up the phone the phone continues to vibrate and the light continue s to flash them the phone is frozen and I have to reset, and after I have clicked the reset button the back screen is very with the option to reset stays up but I'm am able to use the phone for a bit. The phone also turns off on its own. The load speaker isn't working. When I make a call, it doest ring on my end, but the person I'm calling receive s the call, but neither of us can hear anything then the phone freezes.
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Jun 16, 2012
I have inserted my Italian SIM in my unlocked Sony Xperia Ray and it can receive calls and send and receive texts, but I cannot make calls. The device doesn't even try to make a call, as I press the call button it goes back to the home screen.
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