BB Torch :: 9800 Camera Will Not Take Any Pictures?
Nov 16, 2010
Has anyone had any problems with the camera function with their torch. At first I could use the camera and take pictures I roughly have only 7 pictures but now all of a sudden the phone will not take any pictures flash works, but no picture.
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Apr 29, 2012
I can't take any pictures with my bb torch 9800. Everything about the camera is ok; the problem is when I try to press on the button for taking a picture: nothing happens; it's like I don't press even if the flash goes on. In short; my bb torch refuses to take pictures.
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Aug 30, 2010
On other BB's I've moved pictures from the device to the media card using the "move" function - I can't find this on the Torch. Am I overlooking something or will I have to use Desktop Manager?
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Aug 30, 2010
So I have a few pics I took with the Torch and I have some wallpapers that I added to the device. Sometimes you can see them in the preview area but when you click on them you get a weird icon that looks like a wheel. Sometimes even in the preview area you cannot see the pic at all.Still on the official OS that came with the phone. Does anyone know what the problem is? I recently swapped out to a larger memory card but I had the problem on both cards.
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Sep 16, 2010
I assume since I can't find it, there's no way to turn the feature OFF? I find it highly annoying to make noises when there's really no shutter action. I searched and couldn't find anything on the topic.
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Aug 21, 2012
I got a blackberry torch 2 months ago at first it took pictures fine and it saved to the media folder. I do not have a memory card in the phone and there is no pictures on and only 9 songs so it cannot be the memory that is causing this problem.When I take a picture it shows at the bottom of the screen but it does not save to the phone as well as when I bluetooth music it downloads and shows download complete but when I check the music folder it does'nt appear.I have tried inserting a memory card but the items on the memory card does not appear on the phone.
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Aug 12, 2012
Can I retrieve pictures from my Blackberry Torch 9800 that won`t turn on and the pictures are saved in the device?
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Oct 29, 2011
The camera will not come on...everything else works...How do I fix this?
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Jul 17, 2012
We have the torch 9800 and my pictures automatically save to the memory card when I take them. Recently we took out the memory card and took some pictures that saved onto the phone. If you could explain how to get the pictures saved on the phone, to the memory card
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Jan 24, 2011
I have had my phone for one week and it hasent worked at all.I try to take a pic and it jus freezes and then the camera sound happens seconds later and it doesnt save the pic.I have tried to reboot phone and batt pulls and this works for one pic then returns to the freezing, I have the most updated OS and I am stuck.
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Nov 15, 2011
My phone just started acting up when I try to use my camera. Everytime y try using my camera my phone reboots itself.
I have kept my phone up to date with updates and I have been taking good care of it.
I've already ruled out:
-Water damage (has never been wet or near water whatsoever
-Phone software version (have tried downgrading to multiple versions and upgrading to latest)
-Restore to security copies made when camera worked
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Dec 28, 2011
I've got the torch 9800, and my zoom doesn't work anymore, I've ticked to disable it, then enable it again but still wont work. What else can I do or try, The camera was one of the functions as why I got this phone.
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Sep 21, 2011
try to take a pics with my torch but camera wont star try to record video but only show a rainbow on the video screen?
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Jan 17, 2012
I am the owner of the Torch 9800 and my camera flash has recently stopped working.Could someone assist me as to rectifying this problem.
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Nov 28, 2012
I've had my Torch 9800 for almost 2 years and suddenly the camera is not working.When clicking on the camera icon, it goes to the page but the screen stays black and after a minute or so and error message appears that says that the camera application failed to open. Please close all other applications and try again. I receive the same error message when attempting to use the video camera. I updated the software as directed by my wireless provider but that didn't solve the problem
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Aug 14, 2010
I can't get the camera to work- the camera icon does not respond when I tap it.
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May 2, 2012
My BB Torch 9800 camera turns on, but will not take a picture or turn off. I get a message: "Uncaught exception: Application_net_rim_bb_file _explorer (1037) is not responding, process terminated. OK. " When I click OK the camera is still on and won't turn off. I rarely use the camera function, but did recently with no problems. Transferred pix to my computer, last use. Now camera doesn't work and I cannot view pictures in folder on my phone.
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Nov 5, 2012
When trying to take photo, caption comes up 'Could Not Capture The Image'. Camera has been working perfect all year.Have rebooted, repaired and formatted media card. Also update OS. Have deleted any unused Apps.
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Mar 17, 2012
Camera worked until a week ago. Now when I take a photo, I see it at the far left in the tray but when I click on view photos, it says no photos.I have reformatted and repaired both the media card and built in storage but the same thing still happens.
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Jun 22, 2011
I seem to have lost the 'Zoom' ability on the camera ! (Torch 9800) Yes, it is turned on in the settings but can't operate when trying to take photos (with finger on screen nothing shows) - it works on viewing pictures taken ! Tried turning off zoom then saving and then resetting and saving but to no avail.
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Jun 23, 2011
I bought my Torch 9800 two weeks ago and my video camera works fine, very fine, but I cannot take a picture when I change to camera mode. Just appear a black screen and the button stay in gray color (disabled).
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Jul 7, 2012
Had a torch 9800 for 18 months now and always been working fine... until today. I went to use the camera and it all seemed to open up fine but instead of seeing what the lens sees the screen was black. The centre focus [ ] was there and I could zoom back and forth just a black screen. When I click for a photo I get a message " Unable to capture the image " I have searched the web and found nothing conclusive. Battery pulls, a full wipe and installation of the o/s have made no difference to it's lack of function.
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Jan 23, 2011
I am having Torch 9800 and have recently upgraded my OS to Bundle 3049. Now when I am using my camera to click pictures , at times some of the pictures have vertical black lines evenly spaced through the pic , thats what i can see on the display.
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Aug 15, 2010
Welp got the torch and love it, was using a captivate and an aria for about 3 weeks, neat toys but sucked as phones so back to bb I went.My convience key will let me program it for any other function other than the camera, it will work the first time after resetting it to the camera option, but won't work the shutter. After closing it out and pressing the button again from the home screen or any other I get nothing?
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Apr 14, 2011
I am unable to view or find my pictures taken with the camera. Have gone through the user manuals and no luck at all. Media -> Pictures -> Camera Pictures -> This folder is emty and I am unable to import any pictures.
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Oct 1, 2010
Rogers Torch 9800I am unable to send any pictures taken with camera through BBM.I have;Been able to send pictures transferred from old BBAdjusted picture sizeMove pictures from camera into renamed folderBatt pullTried examining other forumsThe 'straightforward' path through BBM brings me to the picture where I can only view and zoom it. Options are limited to 'media' options. Taking route to access photo and select to send through options not listed. Spoke to a UK Torch owner and they don't have this issue following BBM path.
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May 26, 2011
When I take a picture, the torch does not save to my media card. It will save to my device.
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May 3, 2011
My camera kept going off taking random pictures then i went to telus got a download and it has done it once so far then this morning it went to my password as it does after its been inactive for an hour and this time i cannot use the keys to type in my password. And it wont let me use the keys on the touch screen.
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Jun 16, 2011
I've not had my torch 9800 for long. But lately taking pictures the images have been saving as a jpg rem file. Instead of just jpg. Last night I connected my BB throught the usb to transfer some pictures to the laptop but was only able to see a preview of my first few pictures(jpg) and the latest ones (jpg rem) were unable to be previewed, so was unable to transfer! Not changed any thing on camera options so at a lost to why they have changed!
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Jul 11, 2011
I synced my phone to my computer, trying to save the pictures on my phone. Instead I got ALL of my computer pictures synced to my phone and some how I lost all of my phone pictures. Is there any way to get them back. I"ve already checked the memory card and I didn't have them saved there.
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Dec 29, 2011
I have a bb 9810. and the camera has a glitch. As long as the phone is turned on out of no where the camera would pop up and take multiple pics till i close it but even then it will still pop up again and take more pics till i close the camera app and its a cycle basically. But the good thing is that it doesn't do it all the time but when it does it becomes very annoying and reaches to the point where i cant do anything on the bb because the camera keeps popping up and taking pics. I tried installing the different os systems that my carrier offers but the same issue.
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