Recently my 9800 torch keyboard has stopped working it hasnt been exposed to water or anything. The touch screen is fine no problems at all i presumed that it had broken and that was that...then one morning my screen flashed black l(like it had been locked) and the keyboard started working then after 5 mins it stopped. This has happened for the past 3 mornings now so i thought it could poss be a software issue. I have rebooted my phone (bat pull) done a full wipe of everything and still no joy
My device version is v6.0.0.246 bundle 695 it says it is the latest software
The slide out keyboard on my tOrch has stopped working and O2 want to take my phone off me for at least 7 days to see if it can be repaired. Cannot be without for this long. Phone is less than 12 months old so should be under BB warranty.
I got a new BB Torch 9800 a few days ago and the physical keyboard won;t work (and has never worked) when I slide it out. Does anyone know if there is a setting somewhere I need to activate, or is this likely to be a device fault? (By the way, I downloaded the latest software update and rebooted and took out the battery etc...) Everything else seems to work fine.
I have had my BB for about a month now and it was working fine. The trackpad is very responsive and when the unit is closed the track pad works great but about a week ago the trackpad stopped working when the keyboard slider was open, after a few swipes it would come back to life however now the problem is worsened to the point where the trackpad is unresponsive when the kb is opened but as soon as I slide the kb back the track pad comes to life, this is the second unit that I have had problems with in 30 days. I have tried all the standard stuff like pulling the battery for a few hrs and such.
I have a huge problem with my blackberry torch 9800 : My keyboard just randomly stop working! it had no choc, the central touch still moving but I cannot select anything! except this one, no other touch is working...what can I do?
My convenience key was working fine but then it stopped opening any application...Anyone else have this happen. I changed it in the setup and in the options screens but nothing.
I have had my BB Torch 9800 for about 6 months now and I really like it. It seemed to be working fine and all of a sudden about a month ago the keys would stop working. I have taken the battery out for a reset and that works for a little while, but they stop working again. The phone has not water or physical damage to it so I have no idea why it has started doing this. I called AT&T several different times and all they could tell me was to troubleshoot the software. I have done that and did all of the necessary updates.
I am having issues with the keys not working properly on the touchscreen keyboard. When the phone is in portrait and I press on a key what shows up is the key at the left end of that row ex: if I press L an A shows up on the screen, if I press U I get a Q. If I turn the phone so that the keyboard is now on the same side as the USB port I only get whatever buttons are on the bottom of the screen. If I turn it 180 degress none of the keys work.
I have also noticed this happening in applications like Google Latitude. If I press any of the icons on the bottm of the screen the only one that registers is the zoom out key.
If I do a battery pull things work well for a bit and then it starts acting up again.
I haven't seen anyone else posting about this and I am hoping that it is just this phone. I am exchanging it tonight.
so I was using the torch and all of a sudden the pinch zoom function stopped working (in or out)I figured maybe I hit a series of keys to shut the setting off? I can zoom in/out via a double tap on the screen, or by using the mouse
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
Just got my torch last night! yayyy! I did read in one of the threads there is a way to bring the virtual keyboard down by swiping up and down (I think). But when I do that, I always open the manage connections option. Can someone explain how to get it to show wo opening the physical keyboard?
I couldn't type at all on my G3 as the keyboard stopped popping up when clicking a text field - luckily I had Swype installed (as I'd bought it for a previous phone that had a rubbish stock keyboard) to use as a back up so I made Swype the default and could type again... however, I miss my LG Keyboard and it's emoticons but I cannot turn it back on - when going into the 'language & input methods' menu, I can adjust the settings for it, but the tick box to turn it on is greyed out?I tried the usual turn off and on etc, but it's still greyed out and seemingly can't be turned on.
The keyboard doesn't work the call, menu, track ball, return and hang up doesn't work mute and keylock at the top also doesn't work the trackball *sorta works* but cannot select it was working and the suddenly stopped.
The letter 'i' appears without a dot each time I type it in email, messenger and text messaging. As a result, I cannot send emails as the recipient address is not recognised.
I have rebooted several times and restored to an earlier date when I didn't have this problem, but to no avail.
I have a bb torch 9800 .my keyboard doesn't work anymore.that means I can't answer any call,I can't login or logout any application.I have alwas to take off my batterie to log out and when I swicth on my phone;it takes my even one day to unlock my pin(because the keyboard doesn't work).But my sceen works and the problem is I can't use the main keys on the middle(the mouse).
My keyboard has stopped working. The menu button now types random letters when pressed. The track ball and call key still work normally, but nothing else.
Just happened this week. The normal lighting that usually come on behind the keys, no long comes on. Gotta have the room lights on to see the keys. Is the machine broke or has a setting be altered?
After switching off my Xperia Z3 from charging.. My keyboard started giving message..Unfortunately XPERIA keyboard has stopped working. Only thing i cud do was click Ok and it repeatedly showed up untill i restarted.
I have been keeping recommending iPhone 4 to my girlfriend, who is going to get her Master degree from Columbia Univ and step into business world. And she said, "wow, it looks wonderful but too naive/childish for me".
And then I bought her the iPod Touch, just for casual use. (I would make Torch a great surprise since she always wants a Blackberry. Samsung sucks btw, we have had 3 Samsung phones and they are all crap - hardware-wise).
I love iPhone, but I could not live without a keyboard phone. Sorry Droid and iPhone fanboys, touchscreen just sucks for business users/ users mainly do texing and little cell-photo-taking.
If you are not a college boy, and you are a real businessman, I bet you would be as busy as me so 40% of your time is for emails/texting/notepad/calendar, 30% for phone calls, 20% or less for web browsing, and 10% for enjoying music when driving (or on subways while reading newspapers) and other multimedia functions.
And seriously, I only use my phone to take pictures of notes on whiteboard or product labels when I don't have a camera at hand. And if you really like taking photos, DSLR would do you good.
Do you really need a 800x600 display for texting?phone calls?. And how much do you rely on web browsing by cell phone? It's just for checking some information when you are outside.
Let's see what Torch does best from all kinds of reviews: Gizmo, Engadget, BGR, Crackberry.... 1). Top notch keyboard - good for 40% of time texting/emails/notepad/calendar 2). Great call quality - good for another 30% of time, and no drop calls/death grips 3). WebKit Browser - enough for 20% of time web browsing - after all we all own laptops (you don't have one?) 4). Improved media experience - I am ok with just listening to music. I seldom watch videos on handheld devices - only nerds do it often.
Hence, the bottom line: is there any other good keyboard phone out there? (with a touch screen and not as ugly/huge as Droid)?
=) CPU is fine, Screen resolution is fine (I am really ok with texting and managing my business life with Bold's screen resolution). After all, do you really spend 80% of your time on cell phone while you have friends and can do all the things on a computer?
I was using the full on screen keyboard and actually getting use to it, lot's of mistakes made but I was still going with the flow. I read a post yesterday that suggested switching to the Reduced Keyboard.
It made all the difference, I type a million times faster!!!! No need for the slider keyboard.I recommend to everyone out there, at least give it a shot and see the difference if you aren't already doing it.
I have had a torch since October 2010 and just in the last 2 days it has stopped responding when using the keyboard or buttons.
When I pull the battery and reboot, I can use the touch screen to unlock, and then can go in to any item. Example: open text, can scroll and find a test to view, tap it and open. I can then reply, forward delete with the screen options but once that is done I am now stuck in the text message. My only option is to pull the battery.
I can not make phone calls but can answer by sliding up the screen. When call is done I can not end just have to wait for other person to hang up.
I have checked for Water damage and there is none, the phone has not had a hard drop and the to sides are very solid (not loose).
Somedays ago the keyboard on my screen stopped displaying, then one day my phone started deleting data and I had to take the battery out to stop it., and when I put it back again there is no screen display..
I just downloaded the software update v5 and when it was all done my keyboard lock key stopped working, has anybody else had this problem? any solutions other than a downgrade?
Im not sure whats wrong with my s6 but it keeps restarting itself. Yesterday was worse because I was texting someone and.. during that 20 minutes, it restarted itself 4 times! I did some experimenting these past few weeks, I switched my phone to safe mode for a day or so, and the problem never occured.. not even once! Back to the problem, I have a feeling it might be some of the apps I have (I dont have that much apps), I got rid all of my game apps but problem is still occuring.