BB Torch :: Keyboard For 9800 Freezes?
Apr 29, 2012
I have a bb torch 9800 .my keyboard doesn't work anymore.that means I can't answer any call,I can't login or logout any application.I have alwas to take off my batterie to log out and when I swicth on my phone;it takes my even one day to unlock my pin(because the keyboard doesn't work).But my sceen works and the problem is I can't use the main keys on the middle(the mouse).
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Aug 25, 2010
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
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Aug 21, 2010
Just got my torch last night! yayyy! I did read in one of the threads there is a way to bring the virtual keyboard down by swiping up and down (I think). But when I do that, I always open the manage connections option. Can someone explain how to get it to show wo opening the physical keyboard?
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Aug 26, 2010
On my 9800, I have this recurring issue when a SMS/MMS message comes in my phone pretty much freezes up until my phone stops vibrating. Also when I open the unread message it doesn't view the most recent message received. It always shows about 20 message above the recent message. Does anyone else have this issue?
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Sep 16, 2011
Had my replacement phone turn up Friday as my original froze up when left alone or when being used and i have the same problem with the referbished phone they sent me does any body else have the same problem as its not just a matter of leaving it alone as it froze a 11.45pm and was still showing 11.45pm at 7.30am
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Aug 22, 2010
I've had my torch for 5 days and all was going well until today. Phone kept turning off and freezing up. Called support and they told me to get a new phone. Has anyone else found this to be a recurring problem?
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Aug 24, 2011
Torch 9800 on AT&T
V6.0 Bundle 2647
Free Space 268.5mb
I recently updated to 6.0 bundle 2647 and since updating I have had several random freezes of the device while doing nothing. I keep the device locked with a short password, and then in a holster most of the time. I have had the situation happen about once a day, very random, where I would pull it out of the holster and try to access it by pressing unlock or sliding it open and nothing works. No response, just a display of the lock screen (no pwd input) and clock of the time when it froze. This is very frustrating and I'm getting ready to downgrade to the previous version.When it occurs, it's usually been idle, not running any apps.
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Mar 2, 2012
Was downloading TV app last night (first time), needed to restart. Red light turns on, then the loading screen comes up, finishes, then freezes before moving on to next screen.I have tried to soft reset, hard reset, connect to desktop manager, searched for help, read posts that will not help.
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Jan 9, 2012
The letter 'i' appears without a dot each time I type it in email, messenger and text messaging. As a result, I cannot send emails as the recipient address is not recognised.
I have rebooted several times and restored to an earlier date when I didn't have this problem, but to no avail.
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Nov 11, 2011
it's essentially dead. The touch screen and everything else worksfine, but the phyisical keyboard won't work.
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Aug 5, 2010
I have been keeping recommending iPhone 4 to my girlfriend, who is going to get her Master degree from Columbia Univ and step into business world. And she said, "wow, it looks wonderful but too naive/childish for me".
And then I bought her the iPod Touch, just for casual use. (I would make Torch a great surprise since she always wants a Blackberry. Samsung sucks btw, we have had 3 Samsung phones and they are all crap - hardware-wise).
I love iPhone, but I could not live without a keyboard phone. Sorry Droid and iPhone fanboys, touchscreen just sucks for business users/ users mainly do texing and little cell-photo-taking.
If you are not a college boy, and you are a real businessman, I bet you would be as busy as me so 40% of your time is for emails/texting/notepad/calendar, 30% for phone calls, 20% or less for web browsing, and 10% for enjoying music when driving (or on subways while reading newspapers) and other multimedia functions.
And seriously, I only use my phone to take pictures of notes on whiteboard or product labels when I don't have a camera at hand. And if you really like taking photos, DSLR would do you good.
Do you really need a 800x600 display for texting?phone calls?. And how much do you rely on web browsing by cell phone? It's just for checking some information when you are outside.
Let's see what Torch does best from all kinds of reviews: Gizmo, Engadget, BGR, Crackberry....
1). Top notch keyboard - good for 40% of time texting/emails/notepad/calendar
2). Great call quality - good for another 30% of time, and no drop calls/death grips
3). WebKit Browser - enough for 20% of time web browsing - after all we all own laptops (you don't have one?)
4). Improved media experience - I am ok with just listening to music. I seldom watch videos on handheld devices - only nerds do it often.
Hence, the bottom line: is there any other good keyboard phone out there? (with a touch screen and not as ugly/huge as Droid)?
=) CPU is fine, Screen resolution is fine (I am really ok with texting and managing my business life with Bold's screen resolution).
After all, do you really spend 80% of your time on cell phone while you have friends and can do all the things on a computer?
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Sep 1, 2010
I was using the full on screen keyboard and actually getting use to it, lot's of mistakes made but I was still going with the flow. I read a post yesterday that suggested switching to the Reduced Keyboard.
It made all the difference, I type a million times faster!!!! No need for the slider keyboard.I recommend to everyone out there, at least give it a shot and see the difference if you aren't already doing it.
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Dec 1, 2011
Recently my 9800 torch keyboard has stopped working it hasnt been exposed to water or anything. The touch screen is fine no problems at all i presumed that it had broken and that was that...then one morning my screen flashed black l(like it had been locked) and the keyboard started working then after 5 mins it stopped. This has happened for the past 3 mornings now so i thought it could poss be a software issue. I have rebooted my phone (bat pull) done a full wipe of everything and still no joy
My device version is v6.0.0.246 bundle 695 it says it is the latest software
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Dec 28, 2011
my torch doesn't show it's virtual keyboard. i've already tried rebooting it but no use.
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Apr 23, 2011
I got a new BB Torch 9800 a few days ago and the physical keyboard won;t work (and has never worked) when I slide it out. Does anyone know if there is a setting somewhere I need to activate, or is this likely to be a device fault? (By the way, I downloaded the latest software update and rebooted and took out the battery etc...) Everything else seems to work fine.
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Jan 4, 2011
I have had a torch since October 2010 and just in the last 2 days it has stopped responding when using the keyboard or buttons.
When I pull the battery and reboot, I can use the touch screen to unlock, and then can go in to any item. Example: open text, can scroll and find a test to view, tap it and open. I can then reply, forward delete with the screen options but once that is done I am now stuck in the text message. My only option is to pull the battery.
I can not make phone calls but can answer by sliding up the screen. When call is done I can not end just have to wait for other person to hang up.
I have checked for Water damage and there is none, the phone has not had a hard drop and the to sides are very solid (not loose).
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Jun 7, 2010
anyone else notice the on-screen keyboard isnt qwerty? is that just on the version they are testing or will it be on all of them?
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Sep 27, 2011
I have a BB Torch 9800 and for some reason the digital keyboard went missing - I cannot get access to it - and furthermore when I tilt or turn my phone the screen does not adapt to the new position.
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Sep 12, 2012
When I close slider, the virtual key board do not appear, rotation function also. I use a magnet torch in the back of cellfone, virtual keyboard appear and use normally, but when open slider and close, it back to old trouble.
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Aug 29, 2012
The letters Q W A Z are all mixed up! When you press q you get a - when you press w you get z and visa versa! I have already had to send this phone back the the supplier on Amazon once I really dont want to have to do that again...
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Feb 27, 2011
I have had my BB for about a month now and it was working fine. The trackpad is very responsive and when the unit is closed the track pad works great but about a week ago the trackpad stopped working when the keyboard slider was open, after a few swipes it would come back to life however now the problem is worsened to the point where the trackpad is unresponsive when the kb is opened but as soon as I slide the kb back the track pad comes to life, this is the second unit that I have had problems with in 30 days. I have tried all the standard stuff like pulling the battery for a few hrs and such.
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Mar 20, 2012
I have a huge problem with my blackberry torch 9800 : My keyboard just randomly stop working! it had no choc, the central touch still moving but I cannot select anything! except this one, no other touch is working...what can I do?
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Mar 14, 2012
I have a 9800 torch 4 gb black , i got it from a friend with a smashed screen and digitizer , i changed both of them but the keyboard doesnt work , i changed to a new keyboard and still the same problem , all the other buttons work but the physical keyboard , it lights up when i turn the blackberry on .i made a hard reset , changed the os but still same probem .
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Aug 12, 2012
I have attached my shiny new Torch 9800 to my PC with the USB cable and, having potato digging fingers, I would like to be able to send text messages from my PC keyboard.
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Jul 16, 2012
i have a new torch 9800 and the keyboard does not light up, even in dark areas. i have tried the battery on and off but nothing. is there a setting for this.
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Jan 5, 2012
I have a torch 9800 and I am having problems everything work on the touch screen but the virtual keyboard.
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Feb 4, 2011
Last night, suddenly my keyboard, trackpad and all my external buttons no longer work. Only my touch screen works, but no back button, a BlackBerry is not very useful.It may be software, but I updated yesterday the operating system. But I find it strange that all the external buttons do not work together.What could be the problem. If I have to go to the workshop, I want to know as much as possible.BlackBerry 9800
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Aug 13, 2010
Is there a way by touching something on the screen?
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Aug 16, 2010
I am having issues with the keys not working properly on the touchscreen keyboard. When the phone is in portrait and I press on a key what shows up is the key at the left end of that row ex: if I press L an A shows up on the screen, if I press U I get a Q. If I turn the phone so that the keyboard is now on the same side as the USB port I only get whatever buttons are on the bottom of the screen. If I turn it 180 degress none of the keys work.
I have also noticed this happening in applications like Google Latitude. If I press any of the icons on the bottm of the screen the only one that registers is the zoom out key.
If I do a battery pull things work well for a bit and then it starts acting up again.
I haven't seen anyone else posting about this and I am hoping that it is just this phone. I am exchanging it tonight.
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Sep 10, 2011
This only came about since my involuntary OS upgrade last week. When texting or filling out forms on browser, whenever I use the "alt" key (as in alt+A for an '!'), or a (.) key (the period key) or some others... the keyboard freezes and the browser or text messaging is put into a "Force Close" or "Wait" situation. Also, the battery gets really hot - to the touch - when this occurs.
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Dec 14, 2011
My droid 2 has decided to start acting quite funky.it will freeze, the keyboard stops working mid-text/email then goes back to the home screen like that text/email draft never existed. I also am having trouble answering calls. When a call comes in, i touch answer but there is no response.
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