Torch :: Blackberry 9800 Freezes Up
Sep 16, 2011
Had my replacement phone turn up Friday as my original froze up when left alone or when being used and i have the same problem with the referbished phone they sent me does any body else have the same problem as its not just a matter of leaving it alone as it froze a 11.45pm and was still showing 11.45pm at 7.30am
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Aug 26, 2010
On my 9800, I have this recurring issue when a SMS/MMS message comes in my phone pretty much freezes up until my phone stops vibrating. Also when I open the unread message it doesn't view the most recent message received. It always shows about 20 message above the recent message. Does anyone else have this issue?
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Apr 29, 2012
I have a bb torch 9800 .my keyboard doesn't work anymore.that means I can't answer any call,I can't login or logout any application.I have alwas to take off my batterie to log out and when I swicth on my phone;it takes my even one day to unlock my pin(because the keyboard doesn't work).But my sceen works and the problem is I can't use the main keys on the middle(the mouse).
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Aug 22, 2010
I've had my torch for 5 days and all was going well until today. Phone kept turning off and freezing up. Called support and they told me to get a new phone. Has anyone else found this to be a recurring problem?
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Aug 24, 2011
Torch 9800 on AT&T
V6.0 Bundle 2647
Free Space 268.5mb
I recently updated to 6.0 bundle 2647 and since updating I have had several random freezes of the device while doing nothing. I keep the device locked with a short password, and then in a holster most of the time. I have had the situation happen about once a day, very random, where I would pull it out of the holster and try to access it by pressing unlock or sliding it open and nothing works. No response, just a display of the lock screen (no pwd input) and clock of the time when it froze. This is very frustrating and I'm getting ready to downgrade to the previous version.When it occurs, it's usually been idle, not running any apps.
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Mar 2, 2012
Was downloading TV app last night (first time), needed to restart. Red light turns on, then the loading screen comes up, finishes, then freezes before moving on to next screen.I have tried to soft reset, hard reset, connect to desktop manager, searched for help, read posts that will not help.
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Jul 24, 2011
I recently purchased a Blackberry Sync Pod and for some reason the phone will not charge while on the dock. The phone wil enter bedside mode and i get a message stating that the phone will not charge. I am able to charge the phone without the dock using the exact same cable. The retailer isnt willing to assist in this matter as they say it is something I need to take up with the manufacture.whats wrong or how to make the phone charge?
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May 14, 2012
Ive had my Torch for about 1 and a half. Recently Ive had problems with it. It turns off by itself and after it reboots it turns on by itself again it works for a bit and then it does the same thing again.
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Sep 3, 2010
I had to exchage my Torch yesterday....due to constant reboots and buttons getting loose.But now I can't get my BIS email (att.blackberry.net) working. I called AT&T and was on the phone for like 2 hours and they were clueless. Has anyone had this same problem or know how to get it working without creating a new email.
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Aug 28, 2010
The blackberry podcast list is limited. This may be a stupid question, but how can I add podcasts to the BlackBerry Podcast App? I can't seem to figure it out.There used to be an option to add a podcast url but that seems to have disappeared.
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Jun 29, 2010
"The guys over at Engaget have gotten their hands on a near-release version of Research In Motion Ltd.’s (RIM) most anticipated smartphone of the year. The markings on the phone give it all away. It is official: the BlackBerry 9800 Torch is coming to AT&T.
While you some of you all sigh, and others cheer, rest assured that a Verizon Wireless version has to be somewhere in the works. With all of the rumors of the iPhone 4 appearing at a Verizon store near you sometime around the end of the year, RIM would have to be crazy to keep this new gem on only one carrier. Then again, Verizon is getting the BlackBerry Storm 3 , so maybe this is going to be AT&T’s baby for at least a little while.
Reports say that the BlackBerry 9800 is running BlackBerry OS 6 in a pre-release form, but we still have gotten no official word on the name. “Torch,” “Bold” and “Slide” have all been circulating as possibilities. With support for WCDMA bands I, II, V and VI, the new phone will be operable over most of Europe and Japan—excellent news for business travelers.
Since the 9800 is expected to be out by August, here is a quick rundown on the specifics that are known:
- A Webkit-based browser (like the iPhone)
- BlackBerry OS 6
- A touch-screen
- Slide-out keyboard
- WCDMA bands I, II, V and VI for international travelers
- An expected price range of $199 to $299
Little is known about the processors in the Torch, RAM or storage, but the Storm 3 will allegedly have a 1 Ghz processor and 1GB of RAM, so do not expect the Torch to disappoint."
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Feb 27, 2012
My Blackberry torch 9800 is stuck in a reboot loop tried all fixes nothing works, desk top manager wont fix, nor will a download of OS, sounds like a common problem
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Oct 4, 2011
The clock on my Blackberry Torch 9800 is running slow, about 10 mins per day
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Aug 25, 2010
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
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Aug 18, 2010
I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
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Nov 18, 2011
my phone freezes at about 55%-65% of the startup bar, and taking out the battery only repeats the process and freezes at the same point. what do i do?
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Aug 11, 2010
I have already installed the new Desktop Manager 6.0 that I downloaded from the RIM site.
I am thinking the safest way to not have a problem is the just restore my 9800 data from a back up rather than do the Switch Device thing. Anyone worried it might bring erroneous crap into the new 6.0 OS.
Maybe it would be better to redo my settings after the data install to make sure all is clean and working correctly. Some of the 5.0 setting would not be applicable to the new 6.0 software.
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Aug 3, 2010
Title speaks for its self. They just posted on there wall they will be offering it. No details as to when/price.
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Aug 20, 2010
When I select the app world on my phone and try to login in i'm getting a 30601 error. it seems several people are also geeting this error.
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Mar 13, 2012
i had a blackberry torch 9800 which i backed up to the blackberry desktop then it was sent away for a repair and they replaced it with anew 9800 i have tried to recover everything from the desktop but it says i need the old blackberry first?
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May 24, 2010
i wanted to show everyone this new vid i just found on Internet.
Internet - blackberry 9800
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May 1, 2011
my devise is 9800 torch but it doesn't work with gprs . it shows edge on the top of screen . how do I do? can you tell me whether it has a special setting
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Jan 11, 2012
I have to reinstall my blackberry torch 9800, after that I used the blackberry desktop manager to restore a backup, after this all my contacts and some other information was there but there are not any of my downloaded apps, the problem is that I've paid for a lot of them, is there some way to recover them?
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Dec 1, 2014
how to transfer contacts messages from blackberry 9800 to iphone 4s , ios 8
Info:
iPhone 4S, iOS 8.1
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Aug 23, 2010
I know they are iPhone lovers, maybe Steve is paying them to leave it there since they dis the Torch so much.
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Aug 30, 2010
On other BB's I've moved pictures from the device to the media card using the "move" function - I can't find this on the Torch. Am I overlooking something or will I have to use Desktop Manager?
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Sep 6, 2010
does anyone no how to transfer all my contact from my Tour which is cdma with no sim card to my new Torch with sim card. i cant do it using blackberry desktop software.
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Aug 18, 2010
I'm not sure how to connect my school email to my blackberry Torch. My school e-mail is weird because when I go inside everything looks exactly like gmail but it isn't exactly gmail beacuse you can't sign on from www.gmail.com. Gotta go through the school website. It does provide instructions on how to link to the Blackberry but it doens't work for the Torch because the option doesn't exist.
(Instructions)To set up the BlackBerry's email client with Google Apps email (IMAP), just follow these steps:
On your BlackBerry device, navigate to your home screenSelect the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)Follow the setup instructions provided on your device to create a new e-mail accountBe sure to enter the following:Mail Server: imap.gmail.comUsername: [your full Google Apps email address]Password: [your Google Apps password]IMAP Port: 993Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP)Select NextSelect Next again (bypassing the 'Additional Information Required' section)Select your account type, then select Next.You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continueSelect the option that mentions 'IMAP/POP'Select I will provide the settings..., then select NextSelect Set up existing email account...Enter your Google Apps account information here, with 'imap.gmail.com' as your mail serverSelect NextSelect Save
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Sep 8, 2010
look at this commercial of the blackberry torch (spanish commercial) its very nice Internet - belanova blackberry torch commercial
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Aug 30, 2010
So I have a few pics I took with the Torch and I have some wallpapers that I added to the device. Sometimes you can see them in the preview area but when you click on them you get a weird icon that looks like a wheel. Sometimes even in the preview area you cannot see the pic at all.Still on the official OS that came with the phone. Does anyone know what the problem is? I recently swapped out to a larger memory card but I had the problem on both cards.
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Sep 16, 2010
I assume since I can't find it, there's no way to turn the feature OFF? I find it highly annoying to make noises when there's really no shutter action. I searched and couldn't find anything on the topic.
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