BB Torch :: 9800 Freezes At End Of Boot Screen?
Mar 2, 2012
Was downloading TV app last night (first time), needed to restart. Red light turns on, then the loading screen comes up, finishes, then freezes before moving on to next screen.I have tried to soft reset, hard reset, connect to desktop manager, searched for help, read posts that will not help.
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Nov 26, 2010
I have two Samsung Messager Touch phones (SCH-r630) that turn on but do not boot. The boot progress bar fills all the way, and then the phone stops booting (apparently) and is unresponsive.
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Mar 16, 2012
My blackberry torch 9800 is out of warranty and my insurance will cost me $150.00 to replace this torch. What happened is that my husband's blackberry torch 9800 went down and would not reboot, can't even get it to reboot by connecting it to the computer. Anyway, yesterday, I took my husband's SIM card out of his phone put it into mine and my phone would not boot up again. I put my SIM card into his phone and still will not boot up completely. I took it into the AT&T service store they can't do anything.
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Apr 4, 2012
I was installing Fandango and once it was done downloading the phone shuts off to reboot and the screen turns on and the bar at the bottom showing the loading progress was going fine and everything and then it gets to about 3/4 to being done, then it shuts off and starts over and it does the same thing over and over; gets to 3/4 shuts off. I tried pulling the battery and it didn't make a difference. So I tried pulling out the battery and just leaving it sit for awhile, still nothing. Tried charging it, Still nothing. So I tried connecting it to the computer to reset it and restore the OS but it won't connect. I bought it in January, but I didn't get like other Warranty..
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Apr 22, 2012
Im gonna need you to put your thinking caps on for this one!!!!torch 9800I was playing suduko..Put the phone down...came back 10 min later....phone was dark!!!no new apps added recentlyPhone wont boot upi have another 9800, so i have switched batteries and both the batteries boot up my other phone...so its not the batteryI plug the dead one into my desktop...doesnt even know its there...I have followed the threads on starting in safe mode...no dice.No red light...nothing happens.
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May 6, 2010
So my 9700 today decides to act up. And now on re-boot/battery pull the progress bar on the black 'BlackBerry" boot up screen freezes at ~ 60% complete...UGH!!! HELP!!!!ATT US stock OS...
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Aug 26, 2010
On my 9800, I have this recurring issue when a SMS/MMS message comes in my phone pretty much freezes up until my phone stops vibrating. Also when I open the unread message it doesn't view the most recent message received. It always shows about 20 message above the recent message. Does anyone else have this issue?
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Sep 16, 2011
Had my replacement phone turn up Friday as my original froze up when left alone or when being used and i have the same problem with the referbished phone they sent me does any body else have the same problem as its not just a matter of leaving it alone as it froze a 11.45pm and was still showing 11.45pm at 7.30am
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Apr 29, 2012
I have a bb torch 9800 .my keyboard doesn't work anymore.that means I can't answer any call,I can't login or logout any application.I have alwas to take off my batterie to log out and when I swicth on my phone;it takes my even one day to unlock my pin(because the keyboard doesn't work).But my sceen works and the problem is I can't use the main keys on the middle(the mouse).
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Sep 30, 2012
when I reboot my BB (Torch 9800, OS 6), I always have this message "Uncaught exeption: Application Registry. Get Or Wait For (0x70170be9d2fc292) owner died Thread [Thread-399124480,5]".
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Aug 22, 2010
I've had my torch for 5 days and all was going well until today. Phone kept turning off and freezing up. Called support and they told me to get a new phone. Has anyone else found this to be a recurring problem?
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Aug 24, 2011
Torch 9800 on AT&T
V6.0 Bundle 2647
Free Space 268.5mb
I recently updated to 6.0 bundle 2647 and since updating I have had several random freezes of the device while doing nothing. I keep the device locked with a short password, and then in a holster most of the time. I have had the situation happen about once a day, very random, where I would pull it out of the holster and try to access it by pressing unlock or sliding it open and nothing works. No response, just a display of the lock screen (no pwd input) and clock of the time when it froze. This is very frustrating and I'm getting ready to downgrade to the previous version.When it occurs, it's usually been idle, not running any apps.
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May 25, 2011
I've had my Torch since early January, and there is no water or physical damage to it. Everything's been working spectacularly until today.This morning I changed the security settings for the AT&T Live TV app and the Pandora app. It then asked for a reboot, which I allowed. The phone turns off, back on to the reboot screen (with the BB logo and "BlackBerry") along with the reboot loading bar on the bottomThe thing is, the bar loads completely and that's it, it stays frozen there Nothing else loads. I took out the battery and retried. Several times. Now I am just letting it sit there, load bar completely loaded, having done nothing but be frozen for about an hour now.
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Feb 10, 2012
I can't get passed my reboot screen, I have tried taking out the battery many times, tried downloading the software update and also tried putting in the original software from AT&T and it still freezes on the reboot screen near the end. I downloaded a software called "blackberry Swiss army kit" and I still got nothing done. Everything installs but when it reboots its freezes at the same spot.
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Sep 17, 2010
I am looking for a thread or would like to create one that will instruct a newbie on how to clean up (or hide) those apps I don't want or use, on the main screen. Also would like to know recommendations as to best apps to have, that don't suck memory. (Maybe an app to free up wasted space?)
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Apr 26, 2010
On my Blackberry Toch 9800, it seems to freeze up on several occassions, most recently when downloading an application from "App World."After downloading an application from App World, when you run the application for the first time, it will ask you if you want to "share personal information." Whether it is checked or unchecked, the screen just freezes up after clicking "OK."
Is there a fix for this? This is a brand new device and I am already experiencing several screen lock up issues. I have already done a hard / soft reset, as well as a battery pull. I have also uninstalled the application and re-installed it, only to have this issue continue.
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Jun 8, 2011
BB freezes and timer/clock appears middle of screen. I have a new Torch and have had no problems with it for the first 3 weeks. Now for the past 2 weeks it freezes constantly. A little black clock/timer appears in the middle of the screen as if its struggling to 'actually do the work'?!
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Aug 23, 2010
Just recently noticed that my phone screen will flicker and a small red light will flicker (very dim) to the right of the LED when I am on the active call screen. It is most notable when I am making an outgoing call, when the phone status is reading "calling." The screen seems to flicker and the dim light flashes to the right of the LED,
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Aug 28, 2011
My Desire, running 2.2, won't reboot after a soft reset, it just freezes. I've had to do a factory reset, and clear storage. After restoring all my apps and data all was well, until two days later I couldn't send texts, and I was forced to try a soft reset, which failed. I then had to do another factory reset, leaving me having to restore my phone, again. Is my phone terminally ill?
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Aug 18, 2010
So we've mentioned screen protectors a lot so far, and unfortunately this is another thread about them (DON"T STOP READING THERE). Since i bought the invisibleShield, and absolutely love it. I was hoping the awesome CrackBerry community might make it better. Since it's a large screen protector that you have to cut up yourself, i was hoping someone had something i can trace and cut along a line, to better fit my screen. So does anyone have anything that we can trace to easier cut out screen protectors?
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Feb 9, 2012
As soon as i slide the screen up to type on keypad the screen goes black,when i close it it turns back on. Not sure what to do...
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Aug 24, 2011
9810 torch the screen constantly freezes or has the little black square with the dial going around like its updating. It's very frustrating that every time I go to do anything on my phone either the screen is frozen or its updating. It wont even let me turn the screen on unless I open the keypad - freezes and updates when trying to hang up a call- takes two minutes to prep phone for every use.
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Aug 25, 2010
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
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Oct 21, 2012
my BB Torch 9800 screen started short circuiting, splitting in half, and everything going backwards when I slid the phone open. So I started using it with it slid closed and just texting on the screen and it worked great until the other day when the screen would no longer come on, even when it was closed. I know the phone still works because the red light was flashing because I got a message but I couldn't get the screen to come back on because I'm guessing it has short circuited enough that it gave out. So my question is, I got a cheap phone onto my contract now, but I don't have any contacts: how can I get my contacts from my BB where I can't see the screen onto this other phone? I have my SIM card in the other phone but no contacts are on it.
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May 8, 2011
Is there a way to reset my phone? I lost my screen for my torch 9800. I can still recieve phone calls and dial out by memory. No touch screen or picture at all!
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Jun 21, 2012
My iPhone 4s will boot up and show the apple logo, but will then go to the loading circle and freeze. I have tried multiple hard resets. What do I do?
Info:
iPhone 4S, iOS 5.1.1
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Aug 13, 2010
How do we lock the screen in the 9800? In the 9700, we press the * key.
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Jun 15, 2012
I have had a Blackberry Torch 9800 for 12 months and I removed it from my vehicles "Hands Free Kit" and put it in my phone holder on my belt. When I removed the phone from my holder, the screen was black and frozen and none of the button worked, not even the touch screen. The phone works correctly if I open the slide but shuts off when I close the slide again. When the slide is opened I have no on screen typing and have to use the keyboard on the slide. When I put the phone back in my hands free kit, the slide needs to be closed so I cannot answer any calls or use the touch screen.
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Apr 14, 2012
My newly purchased Blackberry 9800 has just gone blank. I'm so sure it's not a battery problem because I have tried other batteries. It just happened abruptly. There was no physical damage to the device. The device, fully charged has been on, and when I tried making a call later in the day, I found a blank screen. When I did a hard reset, the screen remained blank with the indicator light beaming red for a few seconds, and then flashes red light four times at rhythmic interval
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Apr 15, 2012
The screen on my Blackberry Torch will all of a sudden go completely black. I know the battery is not dead, because the keyboard will be lit up. I checked & it has the latest OS. I've also hard booted it several times by pulling the battery. Sometimes I can get the screen to come back on. Sometimes I also freezes up when it comes back on. This is the first time I've had problems with my Torch.
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May 6, 2011
I have a new torch 9800 and the screen does not go to the off mode while it is not in use. I have changed the backlight and timeout setting but still not fix. Even when i lock the phone the screen the screen goes blank and it get limunated in few seconds.
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