BB Torch :: Error Message When Boot 9800
Sep 30, 2012
when I reboot my BB (Torch 9800, OS 6), I always have this message "Uncaught exeption: Application Registry. Get Or Wait For (0x70170be9d2fc292) owner died Thread [Thread-399124480,5]".
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Sep 16, 2010
I am having an issue with a weird error code that I have gotten since day 1 of owning my torch. Everytime I do a BP when the phone boots up I am getting an error that says, "122 Error Invalid Number. Please re-send using a valid 10 digit mobile number or valid short code. Activatet=6"
I get this same error code when trying to set up my visual voicemail. When someone leaves a message I get that 122 Error as well as another error sent from 1000000000 that just has a garbled message. My VVM has been reset twice by at&t and I have been told that everything is provisioned correctly. I was hoping that .214 would fix this issue but still it persists.
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Jan 24, 2012
For last 2 weeks I've had a SIM card error message on my Torch 9800. It also shows an SOS message where the signal strength should be. The error message goes away when I'm in range of a wireless network which my phone has been set up for (my home, and where I work). Otherwise it won't receive/sent messages when I'm outside one of these zones. I've had tried opening the phone up and removing/reinserting the SIM card. It doesn't work. Now I have a phone that pretty much doesn't work, except in very small zones. What can I do to get my phone fixed. Does this sound like something I can do myself, or do I need to send it to RIM to be fixed.
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Jul 9, 2012
I keep getting the following message:"The network you are connected to appears to be a hotspot.You may be required to consent to legal terms and/or set up an account to get internet access. Hotspot operators may charge service fees for internet access". However, its a free network that my other devices, such as my playbook connect to without problems. When I click "OK" I get another message that says: "This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again." I click OK, and it takes my to the BB browser, which of course doesn't work.Its like it wants me to give permission to use the network, but I need to use the network to give the approval.
-WiFi is enabled
-Bluetooth is enabled
-Other devices including Playbook currently work on the network
-Repeatedly gives me the first message above, followed by the second message above
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Mar 16, 2012
My blackberry torch 9800 is out of warranty and my insurance will cost me $150.00 to replace this torch. What happened is that my husband's blackberry torch 9800 went down and would not reboot, can't even get it to reboot by connecting it to the computer. Anyway, yesterday, I took my husband's SIM card out of his phone put it into mine and my phone would not boot up again. I put my SIM card into his phone and still will not boot up completely. I took it into the AT&T service store they can't do anything.
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Apr 4, 2012
I was installing Fandango and once it was done downloading the phone shuts off to reboot and the screen turns on and the bar at the bottom showing the loading progress was going fine and everything and then it gets to about 3/4 to being done, then it shuts off and starts over and it does the same thing over and over; gets to 3/4 shuts off. I tried pulling the battery and it didn't make a difference. So I tried pulling out the battery and just leaving it sit for awhile, still nothing. Tried charging it, Still nothing. So I tried connecting it to the computer to reset it and restore the OS but it won't connect. I bought it in January, but I didn't get like other Warranty..
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Apr 22, 2012
Im gonna need you to put your thinking caps on for this one!!!!torch 9800I was playing suduko..Put the phone down...came back 10 min later....phone was dark!!!no new apps added recentlyPhone wont boot upi have another 9800, so i have switched batteries and both the batteries boot up my other phone...so its not the batteryI plug the dead one into my desktop...doesnt even know its there...I have followed the threads on starting in safe mode...no dice.No red light...nothing happens.
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Mar 2, 2012
Was downloading TV app last night (first time), needed to restart. Red light turns on, then the loading screen comes up, finishes, then freezes before moving on to next screen.I have tried to soft reset, hard reset, connect to desktop manager, searched for help, read posts that will not help.
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Aug 20, 2010
When I select the app world on my phone and try to login in i'm getting a 30601 error. it seems several people are also geeting this error.
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Jun 27, 2011
Everytime I make a call or send a txt message I get the following error message 'Supplementary service error. General Error'
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Apr 26, 2010
As you already know, the ring volume on the Torch 9800 is extremely low. So I tried to email custom mp3 ringtones to my phone to use instead. In attempting to do so, I received a message saying "More request cannot be completed. Service book information not found." I also received this message when trying to email a photo to my blackberry. This never use to happen in past blackberries I have owned.
How do I fix this "service book information not found" issue ?
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Dec 7, 2012
My phone just started giving me an error 71>=71 and after that im getting App Error 603 and my phone turns to a white screen then just shuts off totally. I have try to reformat the programs but half way through the process my phone says it cannot find a connection to my CPU but it does recognize it at the beginning?
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Aug 18, 2010
The bar on the top of the screen between the "select a profile" and the "search magnifying glass" where the notifications pop up not sure what that page is called but in this slide down screen under Text Messages I have a text message that is staying at unread. Even though I have deleted the text message and I've tried everything to try and get it to go away. Today I have a Blackberry Messenger Message that won't delete as well. Does anyone else have this problem and figure out a way to refresh and get ride of it? I've tried turning the device on and off a few times but doesn't fix the issue.
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Aug 12, 2010
I'm a new Blackberry user just picking up a Torch today. I proceeded to sunc up my Contacts using Blackberry Desktop Manager and was presented with an error and a KB article to consult. KB19454-"The <organizer application> database cannot be accessed for synchronization" appears when attempting a synchronization using BlackBerry Desktop Manager 1.0 on a Mac computer
Has anyone experienced this issue and no the solution? Although the KB article references many sync item issues, mine is with contacts. I admit I was a little disappointed to find that out-of-the-box I was unable to sync with Contacts on OS X.
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Jan 16, 2012
My BB Torch 9800 is not working! I can't even get the original JVM error to come up now - only reboot. I can't function without it. (I'm running OS6, bundle 2647) I chatted w/AT&T, but they directed me back to Blackberry.I have tried soft reboot, hard reboot, restoring from desktop software, re-downloading BBSAK to wipeout & reload OS6, but my phone will not even show as connected so desktop software & BBSAK will not recognize my device. After removing the battery, the red LED light comes on, the screen lights up, but the bar at startup wont even get 25% across now before it shuts down & restarts again. What can I do to get my BB Torch to reboot?
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Nov 28, 2011
before this problem happends, about 3 days ago i've got an error message saying built in media got an error so must repair it or wipe it.. i tried to repair it, but it keeps saying built in media repair failed. so i wipe it..but, a couple of seconds after i click wipe built in media, my blackberry reboots by itself..after it finished rebooting, my blackberry tells me built in media got an error again.and i tried to wipe it again but my blackberry still rebooting it self again.this happends 4 times in a rowand yes, the blackberry still rebooting itself again.but, this time, my blackberry didn't finish rebooting, the loading bar stuck in 3/4 of the bar.of the bar.so today i tried to fix it with tried to restore it to factory default.. but it keeps failed connecting to the device..the third time i tried, it got a white blank screen when reaching the 3/4 loading bar..
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Sep 26, 2011
I have a BB Torch 9800 and I'm having some trouble with a message notifier on the top of the front screen that don't get off anyway.It's like a notifier from an e-mail or a text message, but is some icon with a white envelope and a bb symbol. I looked for every app and can't find where it came from.
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Aug 21, 2010
I keep trying to use the Blackberry Desktop Manager to sync all my contacts up and keep getting this error. How do I fix?
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Apr 29, 2012
I can't take any picture with my bb torch 9800.it's always displayed:file aystem error (6)
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Dec 29, 2011
I have purchased BB torch 9800 just 5 months back. some 2 months back it started telling out of memory error and my mobile did not boot at all. then i took the same to service center. There they have reloaded the software and gave to me without any additional cost. There after rebuilding my application and data took me more than 3 days.
again after 3 months i am getting same kind of problme my device is busy in doing some work. i do not know what is the reason.
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Aug 18, 2010
I've encountered a serious problem with the Torch 9800 and i don't know to whom should i report . The problem is that someone sent me a message and i got it; however, it appears under a different sender which confused and embarrass me.
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Aug 13, 2010
I was told that when you send a text message with the the Torch it puts a check by the message when it sends and that it will place and "R" beside the message when the other person opens the the text. Can anyone tell me how to turn that option on?
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Nov 4, 2011
I have a torch 9800 and having issues with a message saying "short message transfer rejected" (with a red x as well). I am only getting it when sending to 1 friend in my phonebook, plus this was the last person I entered in my phonebook. It is the right number as I am getting multiple text off this person, its just when I am replying.
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Aug 25, 2010
I cant seem to remove the AT&T Address Book, and after hrs on the phone with AT&T and RIM seems no one knows how to?! I am pretty proficient with tinkering with Blackberry's but I don't see anywhere in the OS a way to revert the contact list to default and remove the AT&T Address Book completely from the phone. This is really screwing up my back ups and contact list and I would appreciate some input from the true BB knowledge base on the web!
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Jan 4, 2012
I have a Torch 9800 and on Saturday while uninstalling the true caller app that I thought was the reason for the slow response I was getting from my phone, it began restarting itself and eventually gave me a JVM 545 error - reset and it went off completely. It is has not responded to anything even charging. I have even tried the Blackberry Desktop Software and still no response.
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Aug 23, 2010
After only a couple of days with my torch and not having modified it all, all of a sudden when I click on the TEXT message icon, it just shows my regular inbox. It used to show only SMS messages and was really cool. Now it shows emails and all! I dont see anywhere to change this back to the original behavior. I did a hard reset with no luck. So far I love my phone even with the minor annoyances like it hangs for a few seconds after unlocking it everytime, fine I can live with that. But I really want to fix this text message thing
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Jul 4, 2011
I had my BB Torch 9800 for few month. Previously used to work fine, all my emails used to show up in message folder. But these days when I receive emails my bb flashes red and it shows on top of the screen emails icon. But when I open my messages folder it shows empty folder without any emails, even though I can see the email icon showing there is emails awaiting. I do aware of this option that, if I press bb menu and then press show all, my email address with my name will show up. With this way I can view received emails. But I don't want to use this option, as I prefer all my emails goes to message folder, that way I can have more space to download other apps.
Note: if i reboot my device all emails shows up in message folder! I don't want to reboot my device everytime I face this problem.
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Aug 18, 2010
I've been going around and around with this issue for the last couple days. When I opened citysearch it said there was an update. After updating it all it did was open, nothing else, then it just closed. So I deleted it, thinking I'd reinstall it, but it doesn't show up in appworld when I do a search. So I go to appworld online and send have it send me a link, but no reinstall button. So i delete appworld to see if that will fix it. now when I try to reinstall it I get the message..."sorry your device does not meet the system requirements that are needed to support blackberry app world" Ok.....so I reinstall the os just for the heck of it. Still same thing. Why is it so difficult to add apps to this phone? I never had this kind of grief with my 9000.
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Sep 13, 2010
I know there are separate posts on this subject on connection consistency problems but I can't seem to get an answer to a fundamental question. Is the problem hardware or software related? Since turning off WiFi improves the connection consistency significantly what does that imply? I want to return my Torch of this is a hardware issue.
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Nov 5, 2010
My girlfriend just got the BlackBerry Torch 9800. She updated the twitter app wich is on the phone. It restarted and now it just shows "App Error 603". When I try to Reset It just goes back to same page with the same error. I already tried force detect with the application loader no success.
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Aug 27, 2011
i use torch white 9800- i already setup everything like it use too.. But suddenly even i already send servvice books synchronize etc with my device still-Trouble shoot- errorr - i cant open all my. Email inbox except gmail only ..and i couldnt open my text msg. Too.. its wriTten encounter java.lang error null.pointer exception.. It makes my device getting heavy and slowerr.. And my ({}) « couldnt be opened and even its open no recent updates.. if i couldnt opened written error.bb_rim_peer .. OMG , its soo confusing
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