BB Torch :: SIM Card Error Message On 9800
Jan 24, 2012
For last 2 weeks I've had a SIM card error message on my Torch 9800. It also shows an SOS message where the signal strength should be. The error message goes away when I'm in range of a wireless network which my phone has been set up for (my home, and where I work). Otherwise it won't receive/sent messages when I'm outside one of these zones. I've had tried opening the phone up and removing/reinserting the SIM card. It doesn't work. Now I have a phone that pretty much doesn't work, except in very small zones. What can I do to get my phone fixed. Does this sound like something I can do myself, or do I need to send it to RIM to be fixed.
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Sep 16, 2010
I am having an issue with a weird error code that I have gotten since day 1 of owning my torch. Everytime I do a BP when the phone boots up I am getting an error that says, "122 Error Invalid Number. Please re-send using a valid 10 digit mobile number or valid short code. Activatet=6"
I get this same error code when trying to set up my visual voicemail. When someone leaves a message I get that 122 Error as well as another error sent from 1000000000 that just has a garbled message. My VVM has been reset twice by at&t and I have been told that everything is provisioned correctly. I was hoping that .214 would fix this issue but still it persists.
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Sep 30, 2012
when I reboot my BB (Torch 9800, OS 6), I always have this message "Uncaught exeption: Application Registry. Get Or Wait For (0x70170be9d2fc292) owner died Thread [Thread-399124480,5]".
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Jul 9, 2012
I keep getting the following message:"The network you are connected to appears to be a hotspot.You may be required to consent to legal terms and/or set up an account to get internet access. Hotspot operators may charge service fees for internet access". However, its a free network that my other devices, such as my playbook connect to without problems. When I click "OK" I get another message that says: "This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again." I click OK, and it takes my to the BB browser, which of course doesn't work.Its like it wants me to give permission to use the network, but I need to use the network to give the approval.
-WiFi is enabled
-Bluetooth is enabled
-Other devices including Playbook currently work on the network
-Repeatedly gives me the first message above, followed by the second message above
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Apr 22, 2012
My sim card works perfectly in other cellphones. I have tried using it in my old BB, but also gives me the sim card error message.
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May 10, 2010
I have a problem with my 9860's Memory card. I bought the phone on July 2012, and it work perfectly before. Until this couple of days it started to have problem. I just upgraded my Os to os 7.1 bundle 2061 (v7.1.0.714, platform 5.1.0.532) last week. And after that I felt the error started to appears. It happened to my wife's 9860 also. luckily I cold manage to restore the picture and file. And today the problem occur again. The picture in my media card are showing when I open the library, but when I open the file it got corrupted or it showed correctly and then disappear from the screen.
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Aug 20, 2010
" You current sim card needs an unlock code " Error message. How do i fix this?
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Aug 20, 2010
When I select the app world on my phone and try to login in i'm getting a 30601 error. it seems several people are also geeting this error.
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Aug 30, 2010
On other BB's I've moved pictures from the device to the media card using the "move" function - I can't find this on the Torch. Am I overlooking something or will I have to use Desktop Manager?
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Sep 6, 2010
does anyone no how to transfer all my contact from my Tour which is cdma with no sim card to my new Torch with sim card. i cant do it using blackberry desktop software.
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Jun 27, 2011
Everytime I make a call or send a txt message I get the following error message 'Supplementary service error. General Error'
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Apr 26, 2010
As you already know, the ring volume on the Torch 9800 is extremely low. So I tried to email custom mp3 ringtones to my phone to use instead. In attempting to do so, I received a message saying "More request cannot be completed. Service book information not found." I also received this message when trying to email a photo to my blackberry. This never use to happen in past blackberries I have owned.
How do I fix this "service book information not found" issue ?
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Apr 26, 2012
I have a blackberry torch 9800, but the problem with this is that keeps on showing insert sim card but there's a sim card installed. As the phone is out of warranty is there a guide on how to replace the sim card module or something?
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Dec 7, 2012
My phone just started giving me an error 71>=71 and after that im getting App Error 603 and my phone turns to a white screen then just shuts off totally. I have try to reformat the programs but half way through the process my phone says it cannot find a connection to my CPU but it does recognize it at the beginning?
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Aug 18, 2010
The bar on the top of the screen between the "select a profile" and the "search magnifying glass" where the notifications pop up not sure what that page is called but in this slide down screen under Text Messages I have a text message that is staying at unread. Even though I have deleted the text message and I've tried everything to try and get it to go away. Today I have a Blackberry Messenger Message that won't delete as well. Does anyone else have this problem and figure out a way to refresh and get ride of it? I've tried turning the device on and off a few times but doesn't fix the issue.
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Aug 12, 2010
SIM Card:
My gf is out of country now and I would like to buy 1 Torch for me and 1 for her. Can I buy it now? I am afraid once she gets out of the airport she could not call me because her old SIM Card and phone will be voided? Will she be able to use the old SIM card if I purchase the phones now?
Contract:
My 2-year contract ends in November, but I am eligible for upgrade now. If I upgrade now. Does the new 2-year contract start from the day I upgrade? Or it's an additional 2 years after my expiring-in-Nov contract?
And why I am not considered "Add a new service plan" and instead I am just "Upgrade for existing customers"? The price point on Amazon is different these two types.
Amazon:
On Amazon I can only get a new family plan if I upgrade by choosing "I am part of an existing family plan" then I can only get the phone for myself. How can I get all the phones for my existing family plan? And why this option is $200 instead of $100 for existing individual account?
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Sep 11, 2012
I have a torch 9800 and need to know, how to format my memory card?
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Aug 12, 2010
I'm a new Blackberry user just picking up a Torch today. I proceeded to sunc up my Contacts using Blackberry Desktop Manager and was presented with an error and a KB article to consult. KB19454-"The <organizer application> database cannot be accessed for synchronization" appears when attempting a synchronization using BlackBerry Desktop Manager 1.0 on a Mac computer
Has anyone experienced this issue and no the solution? Although the KB article references many sync item issues, mine is with contacts. I admit I was a little disappointed to find that out-of-the-box I was unable to sync with Contacts on OS X.
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Jan 16, 2012
My BB Torch 9800 is not working! I can't even get the original JVM error to come up now - only reboot. I can't function without it. (I'm running OS6, bundle 2647) I chatted w/AT&T, but they directed me back to Blackberry.I have tried soft reboot, hard reboot, restoring from desktop software, re-downloading BBSAK to wipeout & reload OS6, but my phone will not even show as connected so desktop software & BBSAK will not recognize my device. After removing the battery, the red LED light comes on, the screen lights up, but the bar at startup wont even get 25% across now before it shuts down & restarts again. What can I do to get my BB Torch to reboot?
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Nov 28, 2011
before this problem happends, about 3 days ago i've got an error message saying built in media got an error so must repair it or wipe it.. i tried to repair it, but it keeps saying built in media repair failed. so i wipe it..but, a couple of seconds after i click wipe built in media, my blackberry reboots by itself..after it finished rebooting, my blackberry tells me built in media got an error again.and i tried to wipe it again but my blackberry still rebooting it self again.this happends 4 times in a rowand yes, the blackberry still rebooting itself again.but, this time, my blackberry didn't finish rebooting, the loading bar stuck in 3/4 of the bar.of the bar.so today i tried to fix it with tried to restore it to factory default.. but it keeps failed connecting to the device..the third time i tried, it got a white blank screen when reaching the 3/4 loading bar..
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Sep 26, 2011
I have a BB Torch 9800 and I'm having some trouble with a message notifier on the top of the front screen that don't get off anyway.It's like a notifier from an e-mail or a text message, but is some icon with a white envelope and a bb symbol. I looked for every app and can't find where it came from.
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Sep 4, 2010
I downloaded some wallpaper files which landed on the media card!I can't access them but once somehow I was able to see the files - so they are there.I'm on a Mac so no DM at this time.Is there a way I can delete these as I'm unable to search the media card.
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Aug 21, 2010
I keep trying to use the Blackberry Desktop Manager to sync all my contacts up and keep getting this error. How do I fix?
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Apr 29, 2012
I can't take any picture with my bb torch 9800.it's always displayed:file aystem error (6)
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Dec 29, 2011
I have purchased BB torch 9800 just 5 months back. some 2 months back it started telling out of memory error and my mobile did not boot at all. then i took the same to service center. There they have reloaded the software and gave to me without any additional cost. There after rebuilding my application and data took me more than 3 days.
again after 3 months i am getting same kind of problme my device is busy in doing some work. i do not know what is the reason.
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Aug 18, 2010
I've encountered a serious problem with the Torch 9800 and i don't know to whom should i report . The problem is that someone sent me a message and i got it; however, it appears under a different sender which confused and embarrass me.
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Aug 13, 2010
I was told that when you send a text message with the the Torch it puts a check by the message when it sends and that it will place and "R" beside the message when the other person opens the the text. Can anyone tell me how to turn that option on?
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Nov 4, 2011
I have a torch 9800 and having issues with a message saying "short message transfer rejected" (with a red x as well). I am only getting it when sending to 1 friend in my phonebook, plus this was the last person I entered in my phonebook. It is the right number as I am getting multiple text off this person, its just when I am replying.
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Jul 17, 2012
We have the torch 9800 and my pictures automatically save to the memory card when I take them. Recently we took out the memory card and took some pictures that saved onto the phone. If you could explain how to get the pictures saved on the phone, to the memory card
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Aug 25, 2010
I cant seem to remove the AT&T Address Book, and after hrs on the phone with AT&T and RIM seems no one knows how to?! I am pretty proficient with tinkering with Blackberry's but I don't see anywhere in the OS a way to revert the contact list to default and remove the AT&T Address Book completely from the phone. This is really screwing up my back ups and contact list and I would appreciate some input from the true BB knowledge base on the web!
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Jan 4, 2012
I have a Torch 9800 and on Saturday while uninstalling the true caller app that I thought was the reason for the slow response I was getting from my phone, it began restarting itself and eventually gave me a JVM 545 error - reset and it went off completely. It is has not responded to anything even charging. I have even tried the Blackberry Desktop Software and still no response.
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