BB Torch :: Hotspot Internet Access 9800 Error Message
Jul 9, 2012
I keep getting the following message:"The network you are connected to appears to be a hotspot.You may be required to consent to legal terms and/or set up an account to get internet access. Hotspot operators may charge service fees for internet access". However, its a free network that my other devices, such as my playbook connect to without problems. When I click "OK" I get another message that says: "This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again." I click OK, and it takes my to the BB browser, which of course doesn't work.Its like it wants me to give permission to use the network, but I need to use the network to give the approval.
-WiFi is enabled
-Bluetooth is enabled
-Other devices including Playbook currently work on the network
-Repeatedly gives me the first message above, followed by the second message above
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Nov 10, 2011
how to access hotspot browser for blackberry torch 9800?
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Sep 16, 2010
I am having an issue with a weird error code that I have gotten since day 1 of owning my torch. Everytime I do a BP when the phone boots up I am getting an error that says, "122 Error Invalid Number. Please re-send using a valid 10 digit mobile number or valid short code. Activatet=6"
I get this same error code when trying to set up my visual voicemail. When someone leaves a message I get that 122 Error as well as another error sent from 1000000000 that just has a garbled message. My VVM has been reset twice by at&t and I have been told that everything is provisioned correctly. I was hoping that .214 would fix this issue but still it persists.
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Jun 17, 2012
I use a blackberry 9800, for over 4 days now my fone cant access the internet. Its only displaying the edge. The host routing table has no entries, even though I have registered several times. My service providers cant seem to be able to fix this problem, after several hard resets.
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Sep 2, 2011
unable to access Setup>mailAccounts>Internet Mail Account folder to enable Gmail calendar syncronisation ive set up on the Vodaphone mobiel website. i get the gmail emails to my device but cant get the calendar to wsync unless i can set the security on the handset in that folder
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Jun 1, 2012
I was browsing a web site through google when the page went blank and the error message came up. "error message - uncaught exception: shared webkit instance unavailable:null." I can no longer access internet browsing on my blackberry as the message just comes up. Interestingly I can still access my facebook and ebay apps just not use google or internet browser.
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Jan 24, 2012
For last 2 weeks I've had a SIM card error message on my Torch 9800. It also shows an SOS message where the signal strength should be. The error message goes away when I'm in range of a wireless network which my phone has been set up for (my home, and where I work). Otherwise it won't receive/sent messages when I'm outside one of these zones. I've had tried opening the phone up and removing/reinserting the SIM card. It doesn't work. Now I have a phone that pretty much doesn't work, except in very small zones. What can I do to get my phone fixed. Does this sound like something I can do myself, or do I need to send it to RIM to be fixed.
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Sep 30, 2012
when I reboot my BB (Torch 9800, OS 6), I always have this message "Uncaught exeption: Application Registry. Get Or Wait For (0x70170be9d2fc292) owner died Thread [Thread-399124480,5]".
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Mar 15, 2010
I am new to the forum and have just bought my very first Blackberry, its the 8120 pearl on the Orange uk network. I've had the phone for a week now and just cant get on the internet, when i try to access, say Yahoo, this message come up "This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again". My question is is this phone Wi-Fi only or can i connect thru the old way like i used to do on the Nokia's?
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Jul 3, 2012
I can't access the internet when I am away from my wifi; i have all of the upgrades that is available; just can't access the internet and I don't know why
Info:
iPhone 4S, iOS 5.1.1
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May 22, 2012
I've been trying to tether my Sony Erricson Xperia Neo to a laptop pc. Android OS.I first tried USB tethering but my laptop had no internet access, so I instead tried setting up a portable wifi hotspot to see if that would work. My laptop recognised the network I had created and I joined it succesfully, but I had no internet access. (Note: When I used USB tethering another network was recognised by the laptop)
I checked my phone and the 3g icon which shows that mobile internet is enabled (the two little verticle arrows with 3g above them) were not visible, but when I disabled the wi-fi hotspot, the icon appeared again. I'm not sure whether this is normal but could it be that 3g is being disabled with the activation of hotspotting, or is it just hidden automatically when wi-fi hotspotting is disabled? I find sometimes that the 3g icon disapears for no reason in areas I previously have had good signal, and then when I try and connect it takes a few seconds and then the icon appears again and I can connect.
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Jun 5, 2012
I was running on OS 6.248 but now I want to update it to OS 6.546, but I cant cuz everytime i try to update using the desktop software the update stops at 1230 and i get the error "check your internet connection or try again later".My internet connection is fine there's nothing wrong with it.
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May 19, 2011
How do I use my Blackberry Tourch 9800 as my hotspot for my laptop? I know I need to teather via usb cable but what is next?
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May 9, 2011
How do I make my Torch 9800 become a mobile hot spot?
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Aug 20, 2010
When I select the app world on my phone and try to login in i'm getting a 30601 error. it seems several people are also geeting this error.
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Jul 4, 2012
I have lost access to the phone on my torch 9800, have tried help and removing battery neither have restored the phone access. How do I get it back as I have two voicemail on there.
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Aug 23, 2011
I have no cell service in the area and im trying to access app world on a 9800 torch using wi fi only.. When I try to get in, it says THE DATA SERVICE NOT OPERATIONAL.. Tried talking to the service provider they couldn't help
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Aug 12, 2010
i just got an BB 9800 from att i have unlock it.i can get on the internet when i am on wifi but i cannot get on the internet when i am on 3g,i get a message "your device does not currently have any browser configuration service book entries.please contact your service provider to enable browser on your device."yes i have called Telus but they told me that the blackberry server was not transmitting the service book to my phone!
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Aug 22, 2011
When calling into company conference call via AT&T, my access code to call is not recognized when it is entered
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Aug 18, 2010
I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
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Jun 27, 2011
Everytime I make a call or send a txt message I get the following error message 'Supplementary service error. General Error'
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May 7, 2012
whenever I want to go online using my bb, I get the following error:
net.rim.device.cldc.io.waphttp.WAPIOException
error code 50
I already tried to register on the HRT editor...
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Apr 26, 2010
As you already know, the ring volume on the Torch 9800 is extremely low. So I tried to email custom mp3 ringtones to my phone to use instead. In attempting to do so, I received a message saying "More request cannot be completed. Service book information not found." I also received this message when trying to email a photo to my blackberry. This never use to happen in past blackberries I have owned.
How do I fix this "service book information not found" issue ?
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Mar 24, 2012
i can't access my in built memory on touch 9800
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Sep 11, 2011
when i click on setup and then on email accounts, it returns to the setup page and then freezes.
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Aug 29, 2010
Can somebody please help me out. I just bought a new Torch 9800. However I found difficulties to browse internet. I contact the local operator. They said, i need to ensure that the setting of browser is 'internet browser'. In the common blackberry (i was using Bold 9000), the setting can be found in this path:Option--Advance Option--Browser--Default Browser Configuration==Internet Browser..However, when i check the same path in my Torch 9800, I cannot find such 'advance option' under the setting menu (in homescreen).
Does anybody can suggest me where it is or what should I do?
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Apr 1, 2011
i can't brows internet on my torch 9800 well i can use messenger and all other things just i can't brows the net with the BB browser
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Mar 22, 2012
when I wanted to set up my email account on the blackberry, it just gave me the possibility to choose a enterprise account, not an internet account. how I can activate an internet email account under these circumstances?
P.S.: I am using blau.de as a provider and booked the internet flatrate.
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Aug 10, 2011
I have just got a new 9800 torch unlocked directly from RIM not through my carrier (Rogers). I am having trouble getting internet to work over wifi. I have a bb dataplan since I am upgrading 'maybe' form the 9700. In my house I have poor signle but it is perfect outside and everything seems to work just fine on the rogers network.I have been incontact with rogers and my sim,IMEI are registered with rim (sa indicated with tech support).When I am inside connected to my router I have no internet on the bb but the internet does work on my laptop and desktop one wired one wireless.The wifi says it is connected but there is no UMA indicated but the wifi logo is white there is no browser, facebook etc. Message: "Unable to connect to theinternet, please try again later."
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Jun 2, 2012
I am currently using a bb 9800 but I cannot access any of my media files all of a sudden tried re starting it but still didn't work. When plugged to the PC I still can't view any files.
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Mar 23, 2012
My Storm 9500 camera fails to function even after updating software recently to ver 5.0. Keep getting the following message "! Could not start the camera. Close other applications and try opening the camera again."
I have no applications open and keep getting this message meaning I can't get to use my camera ..Help!!
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