BB Torch :: 9800 Unable To Connect To The Internet?
Mar 23, 2012
My Storm 9500 camera fails to function even after updating software recently to ver 5.0. Keep getting the following message "! Could not start the camera. Close other applications and try opening the camera again."
I have no applications open and keep getting this message meaning I can't get to use my camera ..Help!!
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Sep 2, 2010
I just bought the torch.... everything is fine, email, bbm, everything.. but, broswer...I CANNOT BROWSE!!Only if I connect via wifi the browser works.. if not, it doesnt...what should i do?
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Aug 29, 2010
Can somebody please help me out. I just bought a new Torch 9800. However I found difficulties to browse internet. I contact the local operator. They said, i need to ensure that the setting of browser is 'internet browser'. In the common blackberry (i was using Bold 9000), the setting can be found in this path:Option--Advance Option--Browser--Default Browser Configuration==Internet Browser..However, when i check the same path in my Torch 9800, I cannot find such 'advance option' under the setting menu (in homescreen).
Does anybody can suggest me where it is or what should I do?
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Jun 25, 2011
I had many blackberry before my new torch 9800 and it is working good but now i couldn't connect/browser to internet efen though my blackberry messagener is working good.This is the message i always received during trying to open internet : "unable to connect to internet,please try again letter.If the problem persist please contact your service provider."
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May 6, 2011
I have a Torch 9800, however it cannot connect to our 3G network here. my carrier is Digicel PNG. I have already tried setting it to 3G but it does not connect
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Mar 3, 2010
since yesterday i`m unable to connect my 9800 with Desktop software. "uable to communicate" i try device update -> No updates found/needed i try update of device software -< one tim work, then never again. PS. taskplaner sync options are in v6.10 lightyears better!
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Aug 23, 2010
I have the Torch. I am unable to connect to Rim's push network, Att 3g bar shows five bars and I can make calls and send texts but recieving email or using bbm cant be done. weird thing, when i log on to a wifi connection RIms icon comes back and i start recieving email and bbm works. I am going to call att, anyone else have this issue?
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Feb 28, 2012
1. Doesnt Turn On (I Get red light for approx 1 min with charged plugged in ONLY / then changes to charging sign on screen.
2. If chargers unplugged nothing happens no lights nothing (tried all battery pull far from this now)
3. Install all the software needed to do a full re-install BBSAK + JL_Cmder + Loader "to no avail"
4. When using the above said software i get an error on the COMPUTER saying "Cannot connect to JVM" Click either retry or cancel. the phone then seems to be going into a LOOP again, the windows device notification sounds every so many seconds.
Phone also never changes from a black screen with battery sign with lighting strike through it!Prior to the above the phone was fine, what this could be as it seems that most other threads and posts about JVM Errors seem to have a specific code and this one doesn't.
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Apr 22, 2012
When I set up my Torch 9800 to connect to Wi-Fi, the home screen reports the SSID of the access point, but when I attempt to use the browser, it reports "Unable to connect to the internet, please try again later." The "Device and Status Info" screen reports the WLAN IP Address as 0.0.0.0. My wireless access point reports that the BB device is "on", and is assigned an IP address (192.168.2.17).
At one point my initial screen reported that three updates were available. However, each time that I clicked on a line offering an update, an error message reported that "The data service is not operational", and the message about the update went away.
Snooping with Wireshark show that, when the BB is turned on, an ISAKMP tunnel is established between the BB device (at address 192.168.2.17) and segw.uma.rogers.com (at 74.198.30.49), so there is absolutely nothing wrong with the physical wireless connection. (My cellular supplier is Rogers.)
My BB was received (brand new) in early April 2012, and I updated the device from 6.0 bundle 695 to 6.0 bundle 2921 on 2012-04-12, after installing the Desktop Software on my PC. (The Desktop Software offered the update, so I just did it; I was not even aware of this community until later.)
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Sep 2, 2011
unable to access Setup>mailAccounts>Internet Mail Account folder to enable Gmail calendar syncronisation ive set up on the Vodaphone mobiel website. i get the gmail emails to my device but cant get the calendar to wsync unless i can set the security on the handset in that folder
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Jan 24, 2011
I have a blackberry torch 9800, I don't have a data plan. I use a wifi signal with other phones, but my blackberry doesn't allow me to browse or view apps online. The error "unable to connect to the internet please try again later" appears. The phone has a clear signal of the wifi, i've tried various other hotspots, my other phones work perfectly. The blackberry says it's connected to the wifi, but no internet browsing is possible. What else can I do other than rip the battery out to re-boot?
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Aug 22, 2011
I have been having troubles with my Torch's browser ever since I got the phone several months ago. When I try to loads pages it will maybe load 1 or 2 pages, then just time out and bring up the message - "unable to connect to internet please try again later,if the problem persists please contact your service provider."I have full coverage at the time when I am trying to load the pages. It happens on most pages I try loading, sometimes they load, sometimes they dont. I used to have to empty the cache memory, and then turn the phone on and off again to get it working again, but now even that doesnt work. Theres no software upgrades available according to my Blackberry Desktop Software.
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Aug 14, 2012
I have a Blackberry 9860 with DU sim. In order to have access with instant messaging (BBM, FB, YM), i subscribed to DU's social blackberry service(1.50 aed/day). Usually, once i dont have a load balance, the service will automatically deactivated but once i recharge, the 1.50 aed will automatically deducted and my subscription will be activated. But last wednesday night, it was deactivated since i dont have load balance. That same day, i recharge and was expecting that it will be activated again...But i didnt received any notification that it was activated Until now its not activated. They just keep on telling me to wait and just gave me an exact time and it will be activated again..but nothing happens.
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Jun 8, 2011
i got a proplem with internet connection can't connect through mobile network
i asked >> sombody said i have to install Bis,what is the solution
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Nov 19, 2011
I have a BB Torch 9860 which connects to my home Wifi fine but does not connect to the internet for some reason. I cannot access the net and get my emails or use a 3rd party browser like opera nor can i do anything. This is a major concern for me as it doesn't matter when i am home but it's amjor concern when i travel abroad.
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Jan 11, 2012
I am connected to Wi-Fi but unable to connect to the internet like FB,Yahoo or other websites. My sister used to connect to wifi but now that I am using her handset, I cannot do so.
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Aug 12, 2010
i just got an BB 9800 from att i have unlock it.i can get on the internet when i am on wifi but i cannot get on the internet when i am on 3g,i get a message "your device does not currently have any browser configuration service book entries.please contact your service provider to enable browser on your device."yes i have called Telus but they told me that the blackberry server was not transmitting the service book to my phone!
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Aug 18, 2010
I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
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Apr 1, 2011
i can't brows internet on my torch 9800 well i can use messenger and all other things just i can't brows the net with the BB browser
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Mar 22, 2012
when I wanted to set up my email account on the blackberry, it just gave me the possibility to choose a enterprise account, not an internet account. how I can activate an internet email account under these circumstances?
P.S.: I am using blau.de as a provider and booked the internet flatrate.
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Aug 10, 2011
I have just got a new 9800 torch unlocked directly from RIM not through my carrier (Rogers). I am having trouble getting internet to work over wifi. I have a bb dataplan since I am upgrading 'maybe' form the 9700. In my house I have poor signle but it is perfect outside and everything seems to work just fine on the rogers network.I have been incontact with rogers and my sim,IMEI are registered with rim (sa indicated with tech support).When I am inside connected to my router I have no internet on the bb but the internet does work on my laptop and desktop one wired one wireless.The wifi says it is connected but there is no UMA indicated but the wifi logo is white there is no browser, facebook etc. Message: "Unable to connect to theinternet, please try again later."
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Jan 11, 2011
I got a 9800 mid december. Whenever I try to download an mp3 or pdf or anything that's more than 3 or 4 mb, the download goes up to about 30% and fails. Even when streaming music, some of the song is played, then suddenly I get a message saying the wireless network connection was disconnected or something. My service provider says all BBs have a download limit of 3 mb per file
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Jun 28, 2011
I am BB Torch 9800 user. My device's internet mail is not working at all. Is there any way to reinstall this software.
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Nov 21, 2011
My wi-fi works fine and i use it alot, however my mobile network won't work. What do i do?
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Sep 13, 2012
how to do settings of internet browser on Torch 9800 to view the pages in BB format and as mostly pages are appearing in desktop format by default.
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Aug 7, 2012
Does the Torch 9800 have the ability to link to a computer so you can access the internet on your computer remotely?
My wife has an iPhone which does this seamlessly (they call it "Tethering"). Went to the Telus store and the sales person claimed the Torch can do this but could not find the feature. I have spent 3 hours and cannot figure it out either.
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Jan 18, 2012
How do I change my browser on my torch 9800 to internet explorer?
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Oct 13, 2012
What can I do to speed up downloads from and browsing on the internet?
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Oct 1, 2011
How can I listen radio without connecting internet?
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Jun 17, 2012
I use a blackberry 9800, for over 4 days now my fone cant access the internet. Its only displaying the edge. The host routing table has no entries, even though I have registered several times. My service providers cant seem to be able to fix this problem, after several hard resets.
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Sep 1, 2011
I just got a BB Torch 9800 for free (YAY!!!).My cousin came with it from UK. My current plan is a prepaid. It is the $50 Everything. So I just upgraded my plan to the BB plan but it doesn't work at all. It says:" Browsing the web is not included in your current plan and bla bla..."
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