BB Torch 9800 :: Get On Internet On Wi-Fi / Cannot Get On Internet On 3G
Aug 12, 2010
i just got an BB 9800 from att i have unlock it.i can get on the internet when i am on wifi but i cannot get on the internet when i am on 3g,i get a message "your device does not currently have any browser configuration service book entries.please contact your service provider to enable browser on your device."yes i have called Telus but they told me that the blackberry server was not transmitting the service book to my phone!
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Aug 18, 2010
I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
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Aug 29, 2010
Can somebody please help me out. I just bought a new Torch 9800. However I found difficulties to browse internet. I contact the local operator. They said, i need to ensure that the setting of browser is 'internet browser'. In the common blackberry (i was using Bold 9000), the setting can be found in this path:Option--Advance Option--Browser--Default Browser Configuration==Internet Browser..However, when i check the same path in my Torch 9800, I cannot find such 'advance option' under the setting menu (in homescreen).
Does anybody can suggest me where it is or what should I do?
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Apr 1, 2011
i can't brows internet on my torch 9800 well i can use messenger and all other things just i can't brows the net with the BB browser
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Mar 22, 2012
when I wanted to set up my email account on the blackberry, it just gave me the possibility to choose a enterprise account, not an internet account. how I can activate an internet email account under these circumstances?
P.S.: I am using blau.de as a provider and booked the internet flatrate.
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Aug 10, 2011
I have just got a new 9800 torch unlocked directly from RIM not through my carrier (Rogers). I am having trouble getting internet to work over wifi. I have a bb dataplan since I am upgrading 'maybe' form the 9700. In my house I have poor signle but it is perfect outside and everything seems to work just fine on the rogers network.I have been incontact with rogers and my sim,IMEI are registered with rim (sa indicated with tech support).When I am inside connected to my router I have no internet on the bb but the internet does work on my laptop and desktop one wired one wireless.The wifi says it is connected but there is no UMA indicated but the wifi logo is white there is no browser, facebook etc. Message: "Unable to connect to theinternet, please try again later."
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Mar 23, 2012
My Storm 9500 camera fails to function even after updating software recently to ver 5.0. Keep getting the following message "! Could not start the camera. Close other applications and try opening the camera again."
I have no applications open and keep getting this message meaning I can't get to use my camera ..Help!!
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Jan 11, 2011
I got a 9800 mid december. Whenever I try to download an mp3 or pdf or anything that's more than 3 or 4 mb, the download goes up to about 30% and fails. Even when streaming music, some of the song is played, then suddenly I get a message saying the wireless network connection was disconnected or something. My service provider says all BBs have a download limit of 3 mb per file
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Jun 28, 2011
I am BB Torch 9800 user. My device's internet mail is not working at all. Is there any way to reinstall this software.
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Nov 21, 2011
My wi-fi works fine and i use it alot, however my mobile network won't work. What do i do?
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Sep 13, 2012
how to do settings of internet browser on Torch 9800 to view the pages in BB format and as mostly pages are appearing in desktop format by default.
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Aug 7, 2012
Does the Torch 9800 have the ability to link to a computer so you can access the internet on your computer remotely?
My wife has an iPhone which does this seamlessly (they call it "Tethering"). Went to the Telus store and the sales person claimed the Torch can do this but could not find the feature. I have spent 3 hours and cannot figure it out either.
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Sep 2, 2010
I just bought the torch.... everything is fine, email, bbm, everything.. but, broswer...I CANNOT BROWSE!!Only if I connect via wifi the browser works.. if not, it doesnt...what should i do?
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Jan 18, 2012
How do I change my browser on my torch 9800 to internet explorer?
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Oct 13, 2012
What can I do to speed up downloads from and browsing on the internet?
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Jun 25, 2011
I had many blackberry before my new torch 9800 and it is working good but now i couldn't connect/browser to internet efen though my blackberry messagener is working good.This is the message i always received during trying to open internet : "unable to connect to internet,please try again letter.If the problem persist please contact your service provider."
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Oct 1, 2011
How can I listen radio without connecting internet?
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Jun 17, 2012
I use a blackberry 9800, for over 4 days now my fone cant access the internet. Its only displaying the edge. The host routing table has no entries, even though I have registered several times. My service providers cant seem to be able to fix this problem, after several hard resets.
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Sep 2, 2011
unable to access Setup>mailAccounts>Internet Mail Account folder to enable Gmail calendar syncronisation ive set up on the Vodaphone mobiel website. i get the gmail emails to my device but cant get the calendar to wsync unless i can set the security on the handset in that folder
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May 19, 2011
Something happen witch my 9800torch. I can't write messages and I can't call. Just internet working. I am using 02 sim card, but everything is ok if I put in another phone that sim..
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Jul 9, 2012
I keep getting the following message:"The network you are connected to appears to be a hotspot.You may be required to consent to legal terms and/or set up an account to get internet access. Hotspot operators may charge service fees for internet access". However, its a free network that my other devices, such as my playbook connect to without problems. When I click "OK" I get another message that says: "This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again." I click OK, and it takes my to the BB browser, which of course doesn't work.Its like it wants me to give permission to use the network, but I need to use the network to give the approval.
-WiFi is enabled
-Bluetooth is enabled
-Other devices including Playbook currently work on the network
-Repeatedly gives me the first message above, followed by the second message above
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Dec 10, 2011
after i changed teh carrier provider, my internet emails (yahoo,...etc.) are not accessible & setup email returns the message :internet service account deactivated..Is this something from the service provider or from blackberry; any actions to be done from my side?
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Jun 5, 2012
I was running on OS 6.248 but now I want to update it to OS 6.546, but I cant cuz everytime i try to update using the desktop software the update stops at 1230 and i get the error "check your internet connection or try again later".My internet connection is fine there's nothing wrong with it.
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Jan 11, 2012
I am connected to Wi-Fi but unable to connect to the internet like FB,Yahoo or other websites. My sister used to connect to wifi but now that I am using her handset, I cannot do so.
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Jun 27, 2012
Can I use internet tethering to link my iPad 3WIFI to the internet through my iPhone 3GS? My provider O2 assures me I can with the tariff I have for my iPhone. If so, how do I do it?
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Aug 13, 2010
i got a blackberry storm which was initially locked to vodaphone, but its been unlocked and is working fine but i cant seem to get the internet or any other internet related services on the phone to work.
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Nov 18, 2011
Is there any app that allow us to see how fast is the internet connection while browsing, downloadqing, etc like netqin data planner?
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Aug 10, 2011
I am wandering if you guys could help me I fing my bb internet very slow and I also find that it sometime won't let me on some sits and I find my battery dosnt last very long
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Nov 18, 2011
I have the Torch 9850. I cant connect to any of the Blackberyy services. No Emails, no bbm and no internet while roaming. Ive spent two ours on th ephone with TMobile and they cant fix it.This phone is now completely useless to me since im always roaming.Does any know how to fix it?
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Jun 9, 2011
I just downloaded some "cute" Korean fonts from the internet and was wondering if BlackBerry had some trick of how to get the internet fonts onto the Torch.
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Aug 23, 2011
I cannot access the Internet, or facebook.
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