BB Torch :: 9800 Won't Update - Error "check Your Internet Connection Or Try Again Later"
Jun 5, 2012
I was running on OS 6.248 but now I want to update it to OS 6.546, but I cant cuz everytime i try to update using the desktop software the update stops at 1230 and i get the error "check your internet connection or try again later".My internet connection is fine there's nothing wrong with it.
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Sep 1, 2010
When i sync my contacts from DM with outlook on my torch i keep getting this error message - error 0x80040fb3
I have removed all of the pictures from the contacts on outlook but the error message still appears.
I have uncheck the picture and attachment fields in the DM but the error message still appears.
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Jun 19, 2011
Whenever i try to update my curve 3g software from 5th to 6th version, i get the error message " check your internet connection", which makes the software update impossible?
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Aug 18, 2010
I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
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Sep 13, 2010
I know there are separate posts on this subject on connection consistency problems but I can't seem to get an answer to a fundamental question. Is the problem hardware or software related? Since turning off WiFi improves the connection consistency significantly what does that imply? I want to return my Torch of this is a hardware issue.
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Jul 9, 2012
I keep getting the following message:"The network you are connected to appears to be a hotspot.You may be required to consent to legal terms and/or set up an account to get internet access. Hotspot operators may charge service fees for internet access". However, its a free network that my other devices, such as my playbook connect to without problems. When I click "OK" I get another message that says: "This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again." I click OK, and it takes my to the BB browser, which of course doesn't work.Its like it wants me to give permission to use the network, but I need to use the network to give the approval.
-WiFi is enabled
-Bluetooth is enabled
-Other devices including Playbook currently work on the network
-Repeatedly gives me the first message above, followed by the second message above
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Feb 14, 2012
I have updated my N8 to Belle via Nokia Suite. Now I am getting Internet connection failure (GPRS and 3G) while connecting. I have checked this with two other sim on which internet is already activated.
But when I do a hard reset to my phone, I get the internet activated for a while (I also keep WiFi disabled as I don't want it).
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Jun 11, 2012
i have tried to update my iphone 3gs and i need to get ios5 and when i click on check for updates it says that itunes cannot be contacted and check my internet connection but i have internet? how else can i get ios5 on my phone?
Info:
iPhone 3GS (8GB), iOS 5.1
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Nov 14, 2011
Can't get Motocast to work. Keeps saying Connection Error, No Internet Connection...
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Nov 2, 2011
how to check whether the auto-focus of Torch 9800 is working, as sometimes during the auto mode also pictures are not clear, they come a bit blurr. How do I test whether the camera is working absolutly fine?
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Sep 16, 2010
I am having an issue with a weird error code that I have gotten since day 1 of owning my torch. Everytime I do a BP when the phone boots up I am getting an error that says, "122 Error Invalid Number. Please re-send using a valid 10 digit mobile number or valid short code. Activatet=6"
I get this same error code when trying to set up my visual voicemail. When someone leaves a message I get that 122 Error as well as another error sent from 1000000000 that just has a garbled message. My VVM has been reset twice by at&t and I have been told that everything is provisioned correctly. I was hoping that .214 would fix this issue but still it persists.
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Aug 20, 2010
When I select the app world on my phone and try to login in i'm getting a 30601 error. it seems several people are also geeting this error.
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Mar 12, 2012
I am trying to update my iPhone 4s to the 5.1. I have been trying to check for updates since the release but everyday I am getting the same error. I have tried to do this over WiFi, Over the Air, Through Itune (running the latest version) but still no luck. I am don't know what else to do. Does anyone know what the next thing I should try? This same error is for the Ipad and Apply TV2. Is there something that I need to do with my Apple ID account?
Info:
iPhone 4S, iOS 5.1
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Apr 29, 2010
I just updated my E72 yesterday and apart from fixed bugs, now I've got more serious problems. I couldn't connect to the internet for sure. It says "No connection available". Besides, when I look into my contacts, I couldn't use the search mode. It says "Building cache. Search will be available in a moment."I've done everything, from re-update the same firmware version and also restoring phone settings, hard reset. Nothing happened. Not fixed.
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Jun 12, 2010
I seem to have lost my internet connection the messages I keep getting are.'Internet connection timed out' or 'no internet connection'.Only had phone 1 month, any advice appreciated.
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Jun 2, 2012
My phone, torch 9800 constantly reboots. What do I do? Tried to update software - does not work. When you see "connection with the JVM "phone reboots to infinity, there is an error.
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May 11, 2012
when open setting>general>software update, the phone check for an update but a message appear " Unable to check for update, an error occurred while checking for a software update " i'm currently using ios 5.0.1, what's the solution for that problem?
Info:
iPhone 4, iOS 5.0.1
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Feb 10, 2010
After establishing connection to PC running on Windows 7 via micro usb cable, there is a problem with keeping internet connection alive.The connection should work because the icon on the phones display shows that the phone is connected to the internet, but the connection seems to be lost somewhere between mobile device and PC (not mobile device and mobile network) although the phone is fully capable to transfer other data via cable between computer and phone, this is the same when connection is created via PC Suite or Ovi suite, or manually established connection using the mobile as a modem.The internet access is possible only after every new connections which works always randomly f.e. it fails/stops transferring data from/to internet after few seconds/minutes or transferred amount of data, it is always different.Windows diagnoses this problem as a problem with DNS server.SW version 022.007 RM-530, E72-1 Custom version 022.007.C00.001
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Apr 20, 2012
I want to download an App for my iPhone. It keeps timing out saying the internet connection was lost.. but my internet is working just fine. Similarly I can't just download it from my iPhone via 3g because it is also saying Internet connection Lost. help.
Info:
iPhone 4, iOS 5.1
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Aug 12, 2010
i just got an BB 9800 from att i have unlock it.i can get on the internet when i am on wifi but i cannot get on the internet when i am on 3g,i get a message "your device does not currently have any browser configuration service book entries.please contact your service provider to enable browser on your device."yes i have called Telus but they told me that the blackberry server was not transmitting the service book to my phone!
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May 28, 2010
I'm base in Sydney Australia and have just received a msg from Nokia that I can update my firmware for my N900.(firmware version 10.2010.19.)The problem is that I receive a message that I could not update because of: poor-quality ,slow or intermittent internet connection. This could also be because of problems with our servers. Is it that NSU does not support N900 and if so why would Nokia sell a phone and not provide software to update the phone with.
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Dec 5, 2012
whenever i click for updating my software an error comes saying 'there is prob with ur internet connection. check ur internet connection' .bb set- tour 9630
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Apr 26, 2010
As you already know, the ring volume on the Torch 9800 is extremely low. So I tried to email custom mp3 ringtones to my phone to use instead. In attempting to do so, I received a message saying "More request cannot be completed. Service book information not found." I also received this message when trying to email a photo to my blackberry. This never use to happen in past blackberries I have owned.
How do I fix this "service book information not found" issue ?
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Dec 11, 2011
Tried everything, battery pull, turning the connection on and off. The router, too... I was trying to access the app world but then again my Blackberry id is not authenticated due to "network problems". However, the rest of the wifi devices here at home are working perfectly. Device says.. "..having trouble connecting to the Blackberry app world server."
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Aug 29, 2010
Can somebody please help me out. I just bought a new Torch 9800. However I found difficulties to browse internet. I contact the local operator. They said, i need to ensure that the setting of browser is 'internet browser'. In the common blackberry (i was using Bold 9000), the setting can be found in this path:Option--Advance Option--Browser--Default Browser Configuration==Internet Browser..However, when i check the same path in my Torch 9800, I cannot find such 'advance option' under the setting menu (in homescreen).
Does anybody can suggest me where it is or what should I do?
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Apr 1, 2011
i can't brows internet on my torch 9800 well i can use messenger and all other things just i can't brows the net with the BB browser
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Mar 22, 2012
when I wanted to set up my email account on the blackberry, it just gave me the possibility to choose a enterprise account, not an internet account. how I can activate an internet email account under these circumstances?
P.S.: I am using blau.de as a provider and booked the internet flatrate.
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Aug 10, 2011
I have just got a new 9800 torch unlocked directly from RIM not through my carrier (Rogers). I am having trouble getting internet to work over wifi. I have a bb dataplan since I am upgrading 'maybe' form the 9700. In my house I have poor signle but it is perfect outside and everything seems to work just fine on the rogers network.I have been incontact with rogers and my sim,IMEI are registered with rim (sa indicated with tech support).When I am inside connected to my router I have no internet on the bb but the internet does work on my laptop and desktop one wired one wireless.The wifi says it is connected but there is no UMA indicated but the wifi logo is white there is no browser, facebook etc. Message: "Unable to connect to theinternet, please try again later."
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Dec 7, 2011
I have a BB9800. I would like to use it as a internet connection, like a dongle, with my laptop. However, my laptop doesn't seem to have a Bluetooth connection, not that I can find anyway.
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Aug 20, 2010
I've been without BIS for over 3 hours now since i've left my house this morning. It happens everyday and is getting worse Sometimes I lose it for 5 minutes, but 3 hours is ridiculous! I'm still connected to 3G. I can talk on the phone and I can use the browser for internet. But i can't get my work emails and my apps don't work. I tried resending my service books nothing I turned on and off all my services on the phone nothing. I run the connection diagnostics and it says Blackberry Registration: No. I updated to the latest leak .161 and that didn't help.I found a thread on Crack Berry where numerous others are encountering the same issue, so I don't think exchanging the device is going to help. Someone from Blackberry please fix this! This is a serious issue!
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Sep 5, 2010
I just purchased a new Torch and it will not pick up my wifi connection at home. I upgraded from a Bold to Torch and have not any any issues with the Bold nor my kids Iphones once they input the password. Is there some other setting on the Torch I'm not aware of?
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