BB Torch 9800 :: Phone Sync Bluetooth Connection Error?
Sep 13, 2010
I know there are separate posts on this subject on connection consistency problems but I can't seem to get an answer to a fundamental question. Is the problem hardware or software related? Since turning off WiFi improves the connection consistency significantly what does that imply? I want to return my Torch of this is a hardware issue.
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Sep 16, 2010
I am having an issue with a weird error code that I have gotten since day 1 of owning my torch. Everytime I do a BP when the phone boots up I am getting an error that says, "122 Error Invalid Number. Please re-send using a valid 10 digit mobile number or valid short code. Activatet=6"
I get this same error code when trying to set up my visual voicemail. When someone leaves a message I get that 122 Error as well as another error sent from 1000000000 that just has a garbled message. My VVM has been reset twice by at&t and I have been told that everything is provisioned correctly. I was hoping that .214 would fix this issue but still it persists.
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Aug 12, 2010
I'm a new Blackberry user just picking up a Torch today. I proceeded to sunc up my Contacts using Blackberry Desktop Manager and was presented with an error and a KB article to consult. KB19454-"The <organizer application> database cannot be accessed for synchronization" appears when attempting a synchronization using BlackBerry Desktop Manager 1.0 on a Mac computer
Has anyone experienced this issue and no the solution? Although the KB article references many sync item issues, mine is with contacts. I admit I was a little disappointed to find that out-of-the-box I was unable to sync with Contacts on OS X.
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Sep 3, 2010
I get this problem and cant sync my contacts from Mac.I am sorry i spent so much money. I got the same problem with the 9000 bold and was teh reason i let go. Now I have the same problem.
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Jul 24, 2011
I recently purchased a Blackberry Sync Pod and for some reason the phone will not charge while on the dock. The phone wil enter bedside mode and i get a message stating that the phone will not charge. I am able to charge the phone without the dock using the exact same cable. The retailer isnt willing to assist in this matter as they say it is something I need to take up with the manufacture.whats wrong or how to make the phone charge?
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Sep 1, 2010
When i sync my contacts from DM with outlook on my torch i keep getting this error message - error 0x80040fb3
I have removed all of the pictures from the contacts on outlook but the error message still appears.
I have uncheck the picture and attachment fields in the DM but the error message still appears.
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Jun 5, 2012
I was running on OS 6.248 but now I want to update it to OS 6.546, but I cant cuz everytime i try to update using the desktop software the update stops at 1230 and i get the error "check your internet connection or try again later".My internet connection is fine there's nothing wrong with it.
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Nov 3, 2010
i am trying to sync my 9800 with a vista based laptop and keep getting an intellisync "unknown error reported"
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Aug 16, 2010
I just got the BB Torch 9800. It's my first touchscreen phone, so I'm sorry if this has been discussed before.While I'm on a phone call, the following buttons automatically appear on the touchscreen: Mute, Hold, Speaker Phone, and Add Recipient. I have yet to complete a phone conversation without hitting one of these buttons with my cheek. I cannot for the life of me find a way in Options to stop these buttons from appearing during phone calls.I am actually considering returning the phone over this.
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Aug 20, 2010
When I select the app world on my phone and try to login in i'm getting a 30601 error. it seems several people are also geeting this error.
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Mar 25, 2010
I have been trying to connect my 9700 to my Macbook using bluetooth. My 9700 has been added to the list of bluetooth devices however no connection is made and there is no option to connect. I am using Mac OS 10.5 and a Wind BB Bold 9700. Any help?
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Jun 2, 2012
My phone, torch 9800 constantly reboots. What do I do? Tried to update software - does not work. When you see "connection with the JVM "phone reboots to infinity, there is an error.
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Mar 28, 2012
I cannot get a Bluetooth driver for my Torch 9800 so I can pair up with Windows 7. Windows says device driver missing, and I can't find one on the internet...
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Apr 26, 2010
As you already know, the ring volume on the Torch 9800 is extremely low. So I tried to email custom mp3 ringtones to my phone to use instead. In attempting to do so, I received a message saying "More request cannot be completed. Service book information not found." I also received this message when trying to email a photo to my blackberry. This never use to happen in past blackberries I have owned.
How do I fix this "service book information not found" issue ?
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Sep 23, 2010
My sony w705 won't connect to my sony vaio m series.I added the w705 as a device.But when I try to send files, it says 'Bluetooth peripheral device' not found.I can send files to other phones, I tried with Nokia.And other laptops can send files to my phone.Only my phone and my laptop won't connect to each other.
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Dec 11, 2011
Tried everything, battery pull, turning the connection on and off. The router, too... I was trying to access the app world but then again my Blackberry id is not authenticated due to "network problems". However, the rest of the wifi devices here at home are working perfectly. Device says.. "..having trouble connecting to the Blackberry app world server."
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Jun 19, 2011
When I receive a call on my BlackBerry Torch 9800, the Bluetooth connection with my car (Mercedes E class) sometimes crashes and I end up fiddling with the phone to try to retrieve the call. It only does this sometimes and the connection was perfectly OK with other phones. Making calls and downloading the address book all work fine.
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Mar 13, 2012
i had a blackberry torch 9800 which i backed up to the blackberry desktop then it was sent away for a repair and they replaced it with anew 9800 i have tried to recover everything from the desktop but it says i need the old blackberry first?
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Aug 20, 2010
I've been without BIS for over 3 hours now since i've left my house this morning. It happens everyday and is getting worse Sometimes I lose it for 5 minutes, but 3 hours is ridiculous! I'm still connected to 3G. I can talk on the phone and I can use the browser for internet. But i can't get my work emails and my apps don't work. I tried resending my service books nothing I turned on and off all my services on the phone nothing. I run the connection diagnostics and it says Blackberry Registration: No. I updated to the latest leak .161 and that didn't help.I found a thread on Crack Berry where numerous others are encountering the same issue, so I don't think exchanging the device is going to help. Someone from Blackberry please fix this! This is a serious issue!
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Sep 5, 2010
I just purchased a new Torch and it will not pick up my wifi connection at home. I upgraded from a Bold to Torch and have not any any issues with the Bold nor my kids Iphones once they input the password. Is there some other setting on the Torch I'm not aware of?
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Sep 1, 2010
When I try to connect, it connect after enterying passkey, but when the PC is trying to find driver, it ask for a disk for driver, but I can't find it.
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Sep 1, 2010
I was configuring bluetooth connection between my laptop and Torch 9800 and windows automatically configured my Torch as bluetooth modem and now I can use my Torch as a modem over bluetooth for internet access. This is a welcomed surprise as I was contemplating whether or not to spend 20 plus dollars to buy the tethered application but apparently there is this free option. This is probably not new to BB experts but I was so happy about this "new discovery" that I thought of sharing.
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Aug 19, 2010
How do I turn off the bluetooth light? I use a earbud 80% of the time and the flashing blue annoys the heck out of me.
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Dec 22, 2011
My fone has no option to send via bluetooth. Can send to facebook whats app etc., no option to send via bluetooth. My battery dies within 3 hours. I bought a new battery thinking it was the battery fault now I am sure its the phone.
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Apr 13, 2012
i cant send file via bluetooth on my phone but can recieve.Option of sending via bluetooth is not listed in the "send" options.
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May 13, 2010
I'm trying to use my phone using a car-kit CK3100. Devices are recognizing each other but the problem is that cannot stay connected more than 5-6 seconds. After connection they are disconnecting and so on. What can be the problem? Did somebody else experience a similar problem?
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Feb 29, 2012
I have a noia lumia 710, and whenever I connect my windows phone , zune opens but then an error message prompts. " Connection error, Can't connect to your phone.Disconnect it, restart it, then try connecting again."I have tried all possible solutions.I try every steps suggested in that link.htmand also that link I could do the Certificate steps cause when I open certmgr.msc I don't see anywhere the Zune certificate.
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Nov 12, 2010
I had a Windows failure that has resulted in all programmes having to be re-installed, including Blackberry Desktop. Now when I connect the Torch 9800 to my computer the programme opens and the model is recognised but it fails to connect to synchronise. Error message - "Blackberry Desktop Software cannot comunicate with the connected device". How can I solve this problem as all the requisite conditions for connection have been fulfilled.
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May 30, 2011
I have paired my torch to my new Buick enclave and everything was good for about a week. Starting last week I have not been able to connect to my vehicle. My phone shows the connection failed.
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Dec 7, 2012
My phone just started giving me an error 71>=71 and after that im getting App Error 603 and my phone turns to a white screen then just shuts off totally. I have try to reformat the programs but half way through the process my phone says it cannot find a connection to my CPU but it does recognize it at the beginning?
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Aug 14, 2010
I used to be able to sync all my contacts with my 9700 bold, but now since I received the torch, it is giving me an error saying I should look at the desktop manager information. with a # that says KB14545 error or whatever.What should I do to sync my contacts. p.s. Google sync sucks, it re-duplicated my contacts making me have 1400 contacts when I only have 170.
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