BB Torch :: No Internet Email Set-up Possible For 9800

Mar 22, 2012

when I wanted to set up my email account on the blackberry, it just gave me the possibility to choose a enterprise account, not an internet account. how I can activate an internet email account under these circumstances?

P.S.: I am using blau.de as a provider and booked the internet flatrate.

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BB Torch 9800 :: Get On Internet On Wi-Fi / Cannot Get On Internet On 3G

Aug 12, 2010

i just got an BB 9800 from att i have unlock it.i can get on the internet when i am on wifi but i cannot get on the internet when i am on 3g,i get a message "your device does not currently have any browser configuration service book entries.please contact your service provider to enable browser on your device."yes i have called Telus but they told me that the blackberry server was not transmitting the service book to my phone!

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BB Torch 9800 :: Internet / Connection - Service Book For Blackberry Internet Service Got Deleted

Aug 18, 2010

I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.

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BB Torch 9800 :: Cannot Connect To The Internet

Aug 29, 2010

Can somebody please help me out. I just bought a new Torch 9800. However I found difficulties to browse internet. I contact the local operator. They said, i need to ensure that the setting of browser is 'internet browser'. In the common blackberry (i was using Bold 9000), the setting can be found in this path:Option--Advance Option--Browser--Default Browser Configuration==Internet Browser..However, when i check the same path in my Torch 9800, I cannot find such 'advance option' under the setting menu (in homescreen).

Does anybody can suggest me where it is or what should I do?

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BB Torch :: Can't Brows Internet On 9800

Apr 1, 2011

i can't brows internet on my torch 9800 well i can use messenger and all other things just i can't brows the net with the BB browser

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BB Torch :: 9800 No Internet Or UMA With WIFI?

Aug 10, 2011

I have just got a new 9800 torch unlocked directly from RIM not through my carrier (Rogers). I am having trouble getting internet to work over wifi. I have a bb dataplan since I am upgrading 'maybe' form the 9700. In my house I have poor signle but it is perfect outside and everything seems to work just fine on the rogers network.I have been incontact with rogers and my sim,IMEI are registered with rim (sa indicated with tech support).When I am inside connected to my router I have no internet on the bb but the internet does work on my laptop and desktop one wired one wireless.The wifi says it is connected but there is no UMA indicated but the wifi logo is white there is no browser, facebook etc. Message: "Unable to connect to theinternet, please try again later."

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BB Torch :: 9800 Unable To Connect To The Internet?

Mar 23, 2012

My Storm 9500 camera fails to function even after updating software recently to ver 5.0. Keep getting the following message "! Could not start the camera. Close other applications and try opening the camera again."
I have no applications open and keep getting this message meaning I can't get to use my camera ..Help!!

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BB Torch :: 9800 Can't Download Any File From The Internet?

Jan 11, 2011

I got a 9800 mid december. Whenever I try to download an mp3 or pdf or anything that's more than 3 or 4 mb, the download goes up to about 30% and fails. Even when streaming music, some of the song is played, then suddenly I get a message saying the wireless network connection was disconnected or something. My service provider says all BBs have a download limit of 3 mb per file

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BB Torch :: Internet Mail Not Working For 9800

Jun 28, 2011

I am BB Torch 9800 user. My device's internet mail is not working at all. Is there any way to reinstall this software.

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BB Torch :: 9800's Mobile Internet Won't Work?

Nov 21, 2011

My wi-fi works fine and i use it alot, however my mobile network won't work. What do i do?

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BB Torch :: Internet Browsing Format For 9800?

Sep 13, 2012

how to do settings of internet browser on Torch 9800 to view the pages in BB format and as mostly pages are appearing in desktop format by default.

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BB Torch :: Using 9800 To Link Computer To Internet?

Aug 7, 2012

Does the Torch 9800 have the ability to link to a computer so you can access the internet on your computer remotely?

My wife has an iPhone which does this seamlessly (they call it "Tethering"). Went to the Telus store and the sales person claimed the Torch can do this but could not find the feature. I have spent 3 hours and cannot figure it out either.

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BB Torch 9800 Smartphone :: Unable To Connect To Internet?

Sep 2, 2010

I just bought the torch.... everything is fine, email, bbm, everything.. but, broswer...I CANNOT BROWSE!!Only if I connect via wifi the browser works.. if not, it doesnt...what should i do?

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BB Torch :: Change Browser On 9800 To Internet Explorer?

Jan 18, 2012

How do I change my browser on my torch 9800 to internet explorer?

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BB Torch :: 9800 - Speed Up Downloads From And Browsing On The Internet?

Oct 13, 2012

What can I do to speed up downloads from and browsing on the internet?

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BB Torch :: 9800 Failed To Connect / Browser To Internet

Jun 25, 2011

I had many blackberry before my new torch 9800 and it is working good but now i couldn't connect/browser to internet efen though my blackberry messagener is working good.This is the message i always received during trying to open internet : "unable to connect to internet,please try again letter.If the problem persist please contact your service provider."

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BB Torch :: 9800 - Listening Radio Without Connecting To Internet

Oct 1, 2011

How can I listen radio without connecting internet?

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BB Torch :: 9800 - EDGE Not Displaying / Cannot Access Internet

Jun 17, 2012

I use a blackberry 9800, for over 4 days now my fone cant access the internet. Its only displaying the edge. The host routing table has no entries, even though I have registered several times. My service providers cant seem to be able to fix this problem, after several hard resets.

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BB Torch :: 9800 Change Email Settings As Changed Email Account

Nov 10, 2011

I am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.

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BB Torch :: Internet Service Account Deactivated / Internet Emails Are Not Accessible & Setup Email

Dec 10, 2011

after i changed teh carrier provider, my internet emails (yahoo,...etc.) are not accessible & setup email returns the message :internet service account deactivated..Is this something from the service provider or from blackberry; any actions to be done from my side?

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BB Torch 9800 Smartphone :: Linking Torch To School Email (G-apps)

Aug 18, 2010

I'm not sure how to connect my school email to my blackberry Torch. My school e-mail is weird because when I go inside everything looks exactly like gmail but it isn't exactly gmail beacuse you can't sign on from www.gmail.com. Gotta go through the school website. It does provide instructions on how to link to the Blackberry but it doens't work for the Torch because the option doesn't exist.
(Instructions)To set up the BlackBerry's email client with Google Apps email (IMAP), just follow these steps:
On your BlackBerry device, navigate to your home screenSelect the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)Follow the setup instructions provided on your device to create a new e-mail accountBe sure to enter the following:Mail Server: imap.gmail.comUsername: [your full Google Apps email address]Password: [your Google Apps password]IMAP Port: 993Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP)Select NextSelect Next again (bypassing the 'Additional Information Required' section)Select your account type, then select Next.You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continueSelect the option that mentions 'IMAP/POP'Select I will provide the settings..., then select NextSelect Set up existing email account...Enter your Google Apps account information here, with 'imap.gmail.com' as your mail serverSelect NextSelect Save

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BB Torch 9800 :: Auto Email Signature On Outgoing Email

Aug 26, 2010

where is the setting for controlling the auto signature on outgoing email? Every email that I send adds my name at the bottom. Can I turn that off/on or change the signature?

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BB Torch 9800 :: Torch HTML Email Formatting Not Working?

Aug 16, 2010

Anyone else having problems? When i view an email

1. images are not automatically appearing (need to click get images)
2. the HTML emails are appearing too wide. I have to scroll to the right to see the other half of the email.

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BB Torch :: 9800 Unable To Access Setup>mailAccounts>Internet?

Sep 2, 2011

unable to access Setup>mailAccounts>Internet Mail Account folder to enable Gmail calendar syncronisation ive set up on the Vodaphone mobiel website. i get the gmail emails to my device but cant get the calendar to wsync unless i can set the security on the handset in that folder

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BB Torch :: 9800 - Cannot Call Or Write Messages Just Internet Working

May 19, 2011

Something happen witch my 9800torch. I can't write messages and I can't call. Just internet working. I am using 02 sim card, but everything is ok if I put in another phone that sim..

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BB Torch :: Hotspot Internet Access 9800 Error Message

Jul 9, 2012

I keep getting the following message:"The network you are connected to appears to be a hotspot.You may be required to consent to legal terms and/or set up an account to get internet access. Hotspot operators may charge service fees for internet access". However, its a free network that my other devices, such as my playbook connect to without problems. When I click "OK" I get another message that says: "This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again." I click OK, and it takes my to the BB browser, which of course doesn't work.Its like it wants me to give permission to use the network, but I need to use the network to give the approval.

-WiFi is enabled
-Bluetooth is enabled
-Other devices including Playbook currently work on the network
-Repeatedly gives me the first message above, followed by the second message above

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BB Torch 9800 :: No BIS Email Set Up

Aug 19, 2010

I just picked up a Torch and my friend that works at AT&T sold it to me so I told him not to worry about setting anything up and I can do it on my own... I was wrong haha. Heres my problem when I go to set up my email it only give me a BES option and I don't see any option for BIS.

Any way I can get this to show up? I tried to use the universal search and it popped up but when I tried to click on it nothing would happen.

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BB Torch :: Cannot Re-set Email For 9800?

Nov 14, 2011

Dear BB Support, I had to do a Security Wipe on my BB 9800 and now I cannot re-set all my email accounts. I don't use a Corporate Email Server and when I do try and set up my emails the answer I get is Problem With Network Server Try Again.

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BB Torch 9800 :: No Alert When Get New Email?

Sep 6, 2010

I just bought a Torch, my first blackberry after coming over from an iphone btw, and i set up all my alerts to be what i want, but for some reason i get no alert when i get a new email from my gmail acct. It shows in the notification screen, but no sound or vibrate or led or anything and i have it set up the same but different tone for text.

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BB Torch :: 9800 - Setting Up Email?

Sep 17, 2011

How do I get past the "Enterprise Activation" in your e-mail set up to set up my personal e-mail account. I don't have a work account. It does not give me the choice to go into "Internet mail accounts" as the e-mail account tutorial states. And when I try to enter my yahoo account for the "Enterpricse Activation" thinking that maybe if I enter that info and it will take me to a screen to I can ge to the "Internet mail accounts" log in...it doesn't work.

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BB Torch :: Can't Configure Email On 9800

Mar 7, 2012

Configuring my email account on my blackberry touch 9800 that i just switched to using bb desktop manager. It keeps saying "Sorry unable to connect your session please login in" everytime i put in my password and login. My email already appears as an email account i just cant log in and thus cant receive emails on my fone.

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