BB Torch :: 9800 - Setting Up Email?
Sep 17, 2011
How do I get past the "Enterprise Activation" in your e-mail set up to set up my personal e-mail account. I don't have a work account. It does not give me the choice to go into "Internet mail accounts" as the e-mail account tutorial states. And when I try to enter my yahoo account for the "Enterpricse Activation" thinking that maybe if I enter that info and it will take me to a screen to I can ge to the "Internet mail accounts" log in...it doesn't work.
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Sep 4, 2010
I looked on here & didn't find anything addressed prior, so forgive me if I just didn't see it & am reposting a question already addressed here. E-mail: I have 4 e-mail accounts.When I hit compose, it defaults to one I'd rather not use.I can hit the drop down key & choose one of the other 3, but I'd rather have it default to the one I use most.I had no problems w/ this in the Curve.There was a place to set the default mail.Any ideas?
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Jan 2, 2012
setting up BB torch 9800 with hp eprint
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Feb 22, 2012
Is there any way I can restore my Blackberry Torch 9800 to Factory setting?
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Nov 16, 2012
I've problem for tha Gmail setting.I select Email Accounts / Internet Mail Account / Set up another email account / Gmail / I put my credentials ( I verified more times the right details, I verified in my gmail account the IMAP setting it's on)But it doesn't work, ( update is failed)
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Nov 10, 2011
I am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.
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Aug 18, 2010
I'm not sure how to connect my school email to my blackberry Torch. My school e-mail is weird because when I go inside everything looks exactly like gmail but it isn't exactly gmail beacuse you can't sign on from www.gmail.com. Gotta go through the school website. It does provide instructions on how to link to the Blackberry but it doens't work for the Torch because the option doesn't exist.
(Instructions)To set up the BlackBerry's email client with Google Apps email (IMAP), just follow these steps:
On your BlackBerry device, navigate to your home screenSelect the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)Follow the setup instructions provided on your device to create a new e-mail accountBe sure to enter the following:Mail Server: imap.gmail.comUsername: [your full Google Apps email address]Password: [your Google Apps password]IMAP Port: 993Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP)Select NextSelect Next again (bypassing the 'Additional Information Required' section)Select your account type, then select Next.You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continueSelect the option that mentions 'IMAP/POP'Select I will provide the settings..., then select NextSelect Set up existing email account...Enter your Google Apps account information here, with 'imap.gmail.com' as your mail serverSelect NextSelect Save
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Aug 26, 2010
where is the setting for controlling the auto signature on outgoing email? Every email that I send adds my name at the bottom. Can I turn that off/on or change the signature?
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Aug 16, 2010
Anyone else having problems? When i view an email
1. images are not automatically appearing (need to click get images)
2. the HTML emails are appearing too wide. I have to scroll to the right to see the other half of the email.
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Apr 1, 2012
i am trying to set up an additionnal email adress to my blackberry torch however always getting an error message " YOUR DEVICE HAD A PROBLEM CONNECTING TO THE SERVER"
So far, ive tried rebooting my device by taking out my batery for 15 seconds and still get the same error message.
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Jul 28, 2011
I keep getting the following message when setting up my email.Activation failed. An error was encountered when sending the activation transmission.
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May 16, 2011
When I set up an new e-mail address I am getting the error "an error occurred during e-mail account validation" This is a new problem for me as I have 3 BBs on 3 carriers using e-mails off my domain - I even deleted an e-mail account on my BB that worked but when I reinstalled it using the same settings it had (when it worked) I get the above error?
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Jun 5, 2011
I switched BlackBerries with someone, and did a security sweep. Now when I try to use setup wizard for my email accounts it asks me to select what type of email account I'd like to set up, then when I click it, it returns to the setup home page.
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Aug 19, 2010
I just picked up a Torch and my friend that works at AT&T sold it to me so I told him not to worry about setting anything up and I can do it on my own... I was wrong haha. Heres my problem when I go to set up my email it only give me a BES option and I don't see any option for BIS.
Any way I can get this to show up? I tried to use the universal search and it popped up but when I tried to click on it nothing would happen.
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Nov 14, 2011
Dear BB Support, I had to do a Security Wipe on my BB 9800 and now I cannot re-set all my email accounts. I don't use a Corporate Email Server and when I do try and set up my emails the answer I get is Problem With Network Server Try Again.
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Sep 6, 2010
I just bought a Torch, my first blackberry after coming over from an iphone btw, and i set up all my alerts to be what i want, but for some reason i get no alert when i get a new email from my gmail acct. It shows in the notification screen, but no sound or vibrate or led or anything and i have it set up the same but different tone for text.
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Mar 7, 2012
Configuring my email account on my blackberry touch 9800 that i just switched to using bb desktop manager. It keeps saying "Sorry unable to connect your session please login in" everytime i put in my password and login. My email already appears as an email account i just cant log in and thus cant receive emails on my fone.
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Jan 10, 2012
I have a Torch 9800 with OS 6. I have noticed that my phone is not getting any of the emails from my five email accounts. I went through deleted them all and readded them and it was telling me there was a problem connecting to the server. I have plugged my phone in and made sure everything is up to date, pulled the battery and resent the regestured with my wireless network.
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Nov 6, 2011
After updating the software on my 9800 I haven't been able to set up my email account again, every time I try it freezes up for a while and then I get a message saying "Unable to open email set-up application. Contact your wireless service provider." I never had this problem before I updated the software, I used to receive my emails to my BB.
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Mar 22, 2012
when I wanted to set up my email account on the blackberry, it just gave me the possibility to choose a enterprise account, not an internet account. how I can activate an internet email account under these circumstances?
P.S.: I am using blau.de as a provider and booked the internet flatrate.
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Sep 23, 2011
changed my bb to a 9800 torch and everytime I send a text or email the phone stores it I've looked in several places and tried to change various things but still does it?
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Mar 12, 2012
My torch 9800 has not received any e-mail since Friday. I noticed that I am not connected to the Blackberry Enterprise Server. What do I need to do to correct this?
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Aug 26, 2011
Everytime I try to activate my email address to my Blackberry 9800, i get the same message - "unable to continue your session. Please log in again."
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Sep 3, 2010
I had to exchage my Torch yesterday....due to constant reboots and buttons getting loose.But now I can't get my BIS email (att.blackberry.net) working. I called AT&T and was on the phone for like 2 hours and they were clueless. Has anyone had this same problem or know how to get it working without creating a new email.
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Aug 30, 2010
Weird thing happened to my wife's Torch. Her emails stopped pushing so I re-sent the service books and now they work again.But now one of her email folders has completely disappeared but she still gets messages from that account seen in the combined Messages folder.I've tried battery pulls and deleting and re-adding the account but still no folder shows up for it, I can only see those messages through the "Messages" folder which is annoying.
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Aug 25, 2010
Just got an email from RIM saying there's a software update for the Torch. Did anyone else get this?.......what exactly is it? I'm on 6.0.0.161. The ONLY issue I have is no spell check when entering text on web pages (ie..CB wap, etc..) When I try to update, DM shows my software version as 6.0.0.161 and 6.0.0.141 is recommended.
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Sep 5, 2010
Ever since I got my phone, I keep getting this email notification of Mobile Email OZMAIL. I never had gotten this from my old phone (Motorola Karma Q1) so I'm wondering why it keeps popping up. I believe it's a text message, it's not an email. It's reallly annoying and I want to get rid of it.
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Sep 20, 2011
trying to activate my work email to my blackberry torch 9800. the phone is contacting the server but never connects. keeps asking me to continue the activation or cancel the activation.
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Sep 2, 2011
I tried to change my e mail address, but I can't edit it on "Default Services".
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Aug 24, 2011
I have a 9800 that i loaded my hotmail account onto, and everything seems to work, other than the email icon is "grayed' out. Almost ghost like in appearance.
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Oct 12, 2011
9800 Torch got update from desktop. Now I cant register my email id, say user name is invalid, must have min 4 characters.
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