BB Torch 9800 :: Email Folder Disappeared?

Aug 30, 2010

Weird thing happened to my wife's Torch. Her emails stopped pushing so I re-sent the service books and now they work again.But now one of her email folders has completely disappeared but she still gets messages from that account seen in the combined Messages folder.I've tried battery pulls and deleting and re-adding the account but still no folder shows up for it, I can only see those messages through the "Messages" folder which is annoying.

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BB Torch 9800 Smartphone :: Email Desktop Folder Disappeared

Sep 13, 2010

I have a new Torch. The other day my phone ran out of battery and when I rebooted, my "desktop" folder with my work email was no longer on the phone. I am still recieving work emails in my "messages" folder, but the email folder is nowhere to be found. My company has reactivated my account about 5 times and I have taken out my battery at least 10 and it still does not show up.

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BB Torch :: 9800 Unable To Show Up Email In Message Folder?

Jul 4, 2011

I had my BB Torch 9800 for few month. Previously used to work fine, all my emails used to show up in message folder. But these days when I receive emails my bb flashes red and it shows on top of the screen emails icon. But when I open my messages folder it shows empty folder without any emails, even though I can see the email icon showing there is emails awaiting. I do aware of this option that, if I press bb menu and then press show all, my email address with my name will show up. With this way I can view received emails. But I don't want to use this option, as I prefer all my emails goes to message folder, that way I can have more space to download other apps.

Note: if i reboot my device all emails shows up in message folder! I don't want to reboot my device everytime I face this problem.

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BB Torch :: Picture Folder Disappeared

Aug 26, 2011

recently went into the properties on a picture folder and clicked hidden so the pictures were not displayed in the main folder as they were sensitive work pictures.The folder has now disappeared. When I try to create a new folder under the same name it says folder already exists. Where does it exist as I cant find it nor the pictures that are in the file. I dont have a memory card in the phone so I know it must be on the handset but when I search it cannot find

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BB Bold :: My Business Email Folder Disappeared

May 25, 2012

My email folder/link to my business account just disappeared from my phone. 2 others email folders are still there.Is it just hidden because I hit a wrong key or do I have to redo the entire process?

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BB Torch :: Inbox Folder Has Suddenly Disappeared

Jul 14, 2011

All of a sudden one of my email IN box folders has dissapeared. All the email accounts are OK but one of them just says No Messages and the In Box folder has vanished. I can recieve messages and read them off the Messages icon but they wont appear in the In Box for the account.

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BB Torch :: Unable To See Email Folder Only Messages Folder?

May 4, 2012

Today I noticed that the email folder is not there any more. Only the messages folder exists. I tried removing the battery. Erasing the email account and re-creating it, but no luck. Emails are in the main messages folder but I do not see a seperate email folder. .

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BB Torch 9800 :: Sms Text Folder

Aug 24, 2010

Is there any way to create a sms/text message folder instead of going through messages and having it seperate, not all together in one.

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BB Torch 9800 :: Can Not Find Download Folder

Aug 12, 2010

Can't find the download folder. Don't even see an option anywhere. Contacts didn't sync with phone numbers, only email addresses. ALL of MY apps didn't switch from 9000 to 9800. Haven't been able to set up BB email or GMail. No themes transfered. The 'option' page is strange..nothing like 9000, can't even find memory, etc. Anyone got theirs figured out yet?

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BB Torch :: 9800 - App World Disappeared / Cannot Download Again

Jul 9, 2011

My app world disappeared and I can't find it!! I tried to download it again, but my BB gave an error (Torch 9800). Maybe it's still somewhere hidden on my BB but I can't find it!!

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BB Torch :: 9800 - Ringtones And Wallpapers All Disappeared?

Oct 24, 2012

Have had a BB Torch 9800 for about 15 months. Realised earlier this week (after a reboot, which may or may not be relevant) that the default wallpapers had all disappeared. Shortly after that, I realised all the default ringtones and sounds had gone too.

Tried to follow steps on another forum to reinstall sound files. One step was to "Browse to C:Program Files (x86)Common FilesResearch In MotionSharedLoader Files(current device latest OS folder)Java" - problem being that when I navigate as far as C:Program Files (x86)Common FilesResearch In MotionShared there is no LOADER FILES folder on my PC. I haven't consciously deleted this, so what the hell is going on?!

If I don't have the COD files on my PC, is there any way to restore the default sounds and wallpapers?

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BB Torch :: Music Player Has Disappeared From Media Player Folder?

Jun 2, 2011

My music player has disappeared from my Media Player folder. I did nothing to delete it. It was working fine I closed it and when I went back to media player it was gone. find it or download a new one. I have a Torch with the latest software upgrades.

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BB Torch :: 9800 Change Email Settings As Changed Email Account

Nov 10, 2011

I am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.

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BB Torch 9800 Smartphone :: Linking Torch To School Email (G-apps)

Aug 18, 2010

I'm not sure how to connect my school email to my blackberry Torch. My school e-mail is weird because when I go inside everything looks exactly like gmail but it isn't exactly gmail beacuse you can't sign on from www.gmail.com. Gotta go through the school website. It does provide instructions on how to link to the Blackberry but it doens't work for the Torch because the option doesn't exist.
(Instructions)To set up the BlackBerry's email client with Google Apps email (IMAP), just follow these steps:
On your BlackBerry device, navigate to your home screenSelect the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)Follow the setup instructions provided on your device to create a new e-mail accountBe sure to enter the following:Mail Server: imap.gmail.comUsername: [your full Google Apps email address]Password: [your Google Apps password]IMAP Port: 993Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP)Select NextSelect Next again (bypassing the 'Additional Information Required' section)Select your account type, then select Next.You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continueSelect the option that mentions 'IMAP/POP'Select I will provide the settings..., then select NextSelect Set up existing email account...Enter your Google Apps account information here, with 'imap.gmail.com' as your mail serverSelect NextSelect Save

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BB Torch 9800 :: Auto Email Signature On Outgoing Email

Aug 26, 2010

where is the setting for controlling the auto signature on outgoing email? Every email that I send adds my name at the bottom. Can I turn that off/on or change the signature?

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BB Torch 9800 :: Torch HTML Email Formatting Not Working?

Aug 16, 2010

Anyone else having problems? When i view an email

1. images are not automatically appearing (need to click get images)
2. the HTML emails are appearing too wide. I have to scroll to the right to see the other half of the email.

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BB Torch :: How To Set Up New Folder For Home Email Account

Nov 7, 2011

currently all my emails (3 different accounts) go into the MESSAGES folder. how do i set up up a separate folder one per email account?

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BB Torch :: Missing Email Folder Icon On It

Oct 16, 2012

Missing email folder icon on BBT 9800 - Where did it go?

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BB Torch :: Email Icon Disappeared From Screen

Mar 20, 2011

The email icon on my BB Torch 9800 just disappeared. If I type email in the search button it shows me the greyed out email icon but I can't get the icon back on to my homescreen. How do I get my email icon back?

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BB Torch :: Cannot View Email Messages Folder (Hotmail Account)

Apr 9, 2012

It seems as if they are "hiding" somewhere (my hotmail mail account), because I keep getting emails in my "messages" folder, but I don't see my email folder anymore. Also, when I go to setup/email accounts and click on the icon, it will either freeze on me, or say no accounts have been set up.

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BB Torch 9800 :: No BIS Email Set Up

Aug 19, 2010

I just picked up a Torch and my friend that works at AT&T sold it to me so I told him not to worry about setting anything up and I can do it on my own... I was wrong haha. Heres my problem when I go to set up my email it only give me a BES option and I don't see any option for BIS.

Any way I can get this to show up? I tried to use the universal search and it popped up but when I tried to click on it nothing would happen.

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BB Torch :: Cannot Re-set Email For 9800?

Nov 14, 2011

Dear BB Support, I had to do a Security Wipe on my BB 9800 and now I cannot re-set all my email accounts. I don't use a Corporate Email Server and when I do try and set up my emails the answer I get is Problem With Network Server Try Again.

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BB Torch 9800 :: No Alert When Get New Email?

Sep 6, 2010

I just bought a Torch, my first blackberry after coming over from an iphone btw, and i set up all my alerts to be what i want, but for some reason i get no alert when i get a new email from my gmail acct. It shows in the notification screen, but no sound or vibrate or led or anything and i have it set up the same but different tone for text.

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BB Torch :: 9800 - Setting Up Email?

Sep 17, 2011

How do I get past the "Enterprise Activation" in your e-mail set up to set up my personal e-mail account. I don't have a work account. It does not give me the choice to go into "Internet mail accounts" as the e-mail account tutorial states. And when I try to enter my yahoo account for the "Enterpricse Activation" thinking that maybe if I enter that info and it will take me to a screen to I can ge to the "Internet mail accounts" log in...it doesn't work.

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BB Torch :: Can't Configure Email On 9800

Mar 7, 2012

Configuring my email account on my blackberry touch 9800 that i just switched to using bb desktop manager. It keeps saying "Sorry unable to connect your session please login in" everytime i put in my password and login. My email already appears as an email account i just cant log in and thus cant receive emails on my fone.

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BB Torch :: Email Not Working 9800?

Jan 10, 2012

I have a Torch 9800 with OS 6. I have noticed that my phone is not getting any of the emails from my five email accounts. I went through deleted them all and readded them and it was telling me there was a problem connecting to the server. I have plugged my phone in and made sure everything is up to date, pulled the battery and resent the regestured with my wireless network.

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BB Torch :: Email Set Up On 9800 Not Working

Nov 6, 2011

After updating the software on my 9800 I haven't been able to set up my email account again, every time I try it freezes up for a while and then I get a message saying "Unable to open email set-up application. Contact your wireless service provider." I never had this problem before I updated the software, I used to receive my emails to my BB.

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BB Torch :: No Internet Email Set-up Possible For 9800

Mar 22, 2012

when I wanted to set up my email account on the blackberry, it just gave me the possibility to choose a enterprise account, not an internet account. how I can activate an internet email account under these circumstances?

P.S.: I am using blau.de as a provider and booked the internet flatrate.

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BB Torch :: 9800 Keeps Sent Texts And Email?

Sep 23, 2011

changed my bb to a 9800 torch and everytime I send a text or email the phone stores it I've looked in several places and tried to change various things but still does it?

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BB Torch :: 9800 Has Not Received Any Email

Mar 12, 2012

My torch 9800 has not received any e-mail since Friday. I noticed that I am not connected to the Blackberry Enterprise Server. What do I need to do to correct this?

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BB Torch :: Cannot Activate Email On 9800

Aug 26, 2011

Everytime I try to activate my email address to my Blackberry 9800, i get the same message - "unable to continue your session. Please log in again."

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