BB Torch :: 9800 Unable To Show Up Email In Message Folder?
Jul 4, 2011
I had my BB Torch 9800 for few month. Previously used to work fine, all my emails used to show up in message folder. But these days when I receive emails my bb flashes red and it shows on top of the screen emails icon. But when I open my messages folder it shows empty folder without any emails, even though I can see the email icon showing there is emails awaiting. I do aware of this option that, if I press bb menu and then press show all, my email address with my name will show up. With this way I can view received emails. But I don't want to use this option, as I prefer all my emails goes to message folder, that way I can have more space to download other apps.
Note: if i reboot my device all emails shows up in message folder! I don't want to reboot my device everytime I face this problem.
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Aug 30, 2010
Weird thing happened to my wife's Torch. Her emails stopped pushing so I re-sent the service books and now they work again.But now one of her email folders has completely disappeared but she still gets messages from that account seen in the combined Messages folder.I've tried battery pulls and deleting and re-adding the account but still no folder shows up for it, I can only see those messages through the "Messages" folder which is annoying.
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May 4, 2012
Today I noticed that the email folder is not there any more. Only the messages folder exists. I tried removing the battery. Erasing the email account and re-creating it, but no luck. Emails are in the main messages folder but I do not see a seperate email folder. .
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Sep 13, 2010
I have a new Torch. The other day my phone ran out of battery and when I rebooted, my "desktop" folder with my work email was no longer on the phone. I am still recieving work emails in my "messages" folder, but the email folder is nowhere to be found. My company has reactivated my account about 5 times and I have taken out my battery at least 10 and it still does not show up.
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Jun 12, 2012
when i write an email from my iPad or iPhone the message does not show up in my "sent" folder on my "apple mail" at my desktop. how do i get this to show up. i need to reference all emails.
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Sep 11, 2011
when i click on setup and then on email accounts, it returns to the setup page and then freezes.
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Sep 7, 2010
I receive messages from my work outlook account on my handheld but I am unable to reply to them. I was wondering if anyone has had this problem and knows how to fix it.
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Nov 30, 2010
I recently updated the Core Application software on my 9800. The version is now 6.0.0.668, bundle 2949. When I go into the email setup, because since the update I've been receiving no email, I am presented with a list of the email addresses which I have used in the past on the device and I'm asked to verify the passwords for the various accounts. However when I put in a password for any of the accounts I always get the same response 'Sorry, unable to continue your session. Please log in again'. This is always the response whether it's a POP3, IMAP or webmail account. I have checked that there should be add and delete options in the menu but all that is available are Switch App and Close. I have also looked at a number of backups but do not have any option to restore email settings.
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Sep 30, 2011
When I go to activate my emails (4) and hit the Verify button. It loads to a new screen and says "Sorry, unable to continue your session. Please log in again." I have done that about 10 times and isn't working.
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Jul 26, 2010
I recently replaced my blackberry curve with the same one and I used to get all of my email accounts in my main message folder but now I can't get one of my emails to show up in the main message folder.
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Aug 24, 2010
Is there any way to create a sms/text message folder instead of going through messages and having it seperate, not all together in one.
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Aug 12, 2010
Can't find the download folder. Don't even see an option anywhere. Contacts didn't sync with phone numbers, only email addresses. ALL of MY apps didn't switch from 9000 to 9800. Haven't been able to set up BB email or GMail. No themes transfered. The 'option' page is strange..nothing like 9000, can't even find memory, etc. Anyone got theirs figured out yet?
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Aug 12, 2010
I have a couple of emails from the enterprise server that are stuck in my inbox that will not delete no matter how many attempts...all other new messages from server and internet email delete fine like normal, just these two stuck.
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Aug 23, 2011
The situtation that my Blackberry Torch has recently been in is that the out of no where, the Blackberry will freeze up. The LED indicator will be lit up for a short period of time, for a total of two times. After that, the system reboots itself. During this problematic process, I cannot use the buttons at all to try to stop it or do something else.I have reinstalled the OS Software and have done a hard reset during the red LED indicates.I don't have warranty becase I have purchase this off my friend after his warranty was over and he got himself another phone.
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Sep 21, 2011
try to take a pics with my torch but camera wont star try to record video but only show a rainbow on the video screen?
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May 5, 2015
I have a galaxy s6 edge. A weird thing is happening to my email. i would like to use conversation mode to display my messages. Initially all good. But when I press on the sent folder (to see the messages I sent), the Inbox goes crazy.
It displays all my sent messages in my inbox! Not just the ones from within a conversation, but all my sent messages... This is extremely strange. did not have that problem with my Samsung Alpha... I am at lost to understand Probably some simple setting I am missing?
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Sep 9, 2010
Is there any way or any app that will display the battery level as a percentage? I've installed battery watch but I need to open the app in order to see the info. Also is there any apps that turn off the shutter sound?
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Jan 5, 2012
I have a torch 9800 and I am having problems everything work on the touch screen but the virtual keyboard.
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Sep 1, 2010
When someone sends me an email, it takes 15 minutes for it to show up on my torch. If I log into my outlook account on a computer, I can see the email has been delivered to me.I called BB support, and they said that there is no way I can do an instant feed to my phone from an outlook account. I don't believe this is true.Does anyone know how I can resolve this? I am not using enterprise, I set up as internet mail account
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Aug 17, 2012
I use a bb torch and when i press my text messages folder it doesnt open it shows me an error dat sayz "uncaught exception:java.lang.IndexOutOfBoundsException"... i rebooted my fone many times...but it still shows the same erroe.
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Oct 3, 2012
delete folder in Messages Show Folder?
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Sep 12, 2011
I have no idea how but my message folders (email, SMS) have been split in half. So, rather than a full page of messages, it only uses half the page to show messages and the rest of the page (on the bottom) is just blank.
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Jun 21, 2011
Model: 9860,Previous OS: 7.1.0.342 (B1149),Latest OS: 7.1.0.714 (B2061) upgraded 8th Oct 2012,Carrier: Celcom,I've been receiving email for one particular account in the general message box. 1. Only from 1 particular account 2. The account is not configured as one of the mail box 3. The unit was new from shop
Call the carrier support center but they said that one of my mailbox was hit by virus which is very unlikely since it only happen after i switch from 9780 to 9860. If it was from one of the mailbox, it should appear in the respective mailbox than in general message folder. Since talking with the support center is a waste of time, I just accepted their explanation and live with the problem. Now, I have to delete minimum 100 emails per day.I just want to shut it off. I can even read their business email. Attached are pictures for better understanding of my problem.
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Nov 10, 2011
I am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.
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Aug 18, 2010
I'm not sure how to connect my school email to my blackberry Torch. My school e-mail is weird because when I go inside everything looks exactly like gmail but it isn't exactly gmail beacuse you can't sign on from www.gmail.com. Gotta go through the school website. It does provide instructions on how to link to the Blackberry but it doens't work for the Torch because the option doesn't exist.
(Instructions)To set up the BlackBerry's email client with Google Apps email (IMAP), just follow these steps:
On your BlackBerry device, navigate to your home screenSelect the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)Follow the setup instructions provided on your device to create a new e-mail accountBe sure to enter the following:Mail Server: imap.gmail.comUsername: [your full Google Apps email address]Password: [your Google Apps password]IMAP Port: 993Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP)Select NextSelect Next again (bypassing the 'Additional Information Required' section)Select your account type, then select Next.You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continueSelect the option that mentions 'IMAP/POP'Select I will provide the settings..., then select NextSelect Set up existing email account...Enter your Google Apps account information here, with 'imap.gmail.com' as your mail serverSelect NextSelect Save
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Aug 26, 2010
where is the setting for controlling the auto signature on outgoing email? Every email that I send adds my name at the bottom. Can I turn that off/on or change the signature?
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Aug 16, 2010
Anyone else having problems? When i view an email
1. images are not automatically appearing (need to click get images)
2. the HTML emails are appearing too wide. I have to scroll to the right to see the other half of the email.
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Aug 18, 2010
The bar on the top of the screen between the "select a profile" and the "search magnifying glass" where the notifications pop up not sure what that page is called but in this slide down screen under Text Messages I have a text message that is staying at unread. Even though I have deleted the text message and I've tried everything to try and get it to go away. Today I have a Blackberry Messenger Message that won't delete as well. Does anyone else have this problem and figure out a way to refresh and get ride of it? I've tried turning the device on and off a few times but doesn't fix the issue.
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Nov 7, 2011
currently all my emails (3 different accounts) go into the MESSAGES folder. how do i set up up a separate folder one per email account?
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Oct 16, 2012
Missing email folder icon on BBT 9800 - Where did it go?
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Jan 24, 2012
For last 2 weeks I've had a SIM card error message on my Torch 9800. It also shows an SOS message where the signal strength should be. The error message goes away when I'm in range of a wireless network which my phone has been set up for (my home, and where I work). Otherwise it won't receive/sent messages when I'm outside one of these zones. I've had tried opening the phone up and removing/reinserting the SIM card. It doesn't work. Now I have a phone that pretty much doesn't work, except in very small zones. What can I do to get my phone fixed. Does this sound like something I can do myself, or do I need to send it to RIM to be fixed.
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