BB Torch :: Unwanted Emails Appear In General Message Folder?

Jun 21, 2011

Model: 9860,Previous OS: 7.1.0.342 (B1149),Latest OS: 7.1.0.714 (B2061) upgraded 8th Oct 2012,Carrier: Celcom,I've been receiving email for one particular account in the general message box. 1. Only from 1 particular account 2. The account is not configured as one of the mail box 3. The unit was new from shop

Call the carrier support center but they said that one of my mailbox was hit by virus which is very unlikely since it only happen after i switch from 9780 to 9860. If it was from one of the mailbox, it should appear in the respective mailbox than in general message folder. Since talking with the support center is a waste of time, I just accepted their explanation and live with the problem. Now, I have to delete minimum 100 emails per day.I just want to shut it off. I can even read their business email. Attached are pictures for better understanding of my problem.

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