I had a curve 8310 on o2 and moved to a bold 9700 still on o2.When i moved i used the desktop manager and did the device switch over, all went well including bbm etc.However whenever i tried to send an email i recieved the error message 'transaction error failure at service' - I tried to log into my bis account online to update my pin but i couldnt log on! i havent changed the password or username since my old blackberry so i cant log on to change it online. on my blackberry when i try to log on to email settings it says the username field is blank!
i called o2 they put me through to geek squad and wanted to charge me to help!!! I havent had the phone 2 weeks yet.Now i think that i need to call o2 again and ask them something like releasing my old pin maybe from my bis account or resetting the bis account,any ideas what i should do or the type of questions i need to ask o2 if i have to ring them again.
I have two personal email accounts feeding my Blackberry. One is a hotmail account and the other is gmail. They both worked fine up until yesterday, but then the hotmail one started to fail.Whenever I try to send an email with this account I get a red x and it says general failure. I can still recive messages, just not reply or send new messages to anyone with this account.My gmail account is still working completely normally. I have not made any changes to my phone except for an upgrade of the twitter app. Also I've tried taking out the battery and sim card out and rebooting.
I recently got myself a 9360 and I love the phone. I also upgraded the unit to 126.96.36.1996 and it works great except one thing. I cannot seem to send or receive emails using my corporate account. The account uses BIS and I never really had problems with it when I was using my older 9300. When I migrated to the new phone using phone switch, the corporate email doesn't work anymore. Whenever I would send an email, a red X appears and it says General Failure. My Gmails work fine. I tried a number of batter pulls after I deleted and recreated the account on my phone and still nothing. I even tried resending the service books and still nothing. I even have full access to my BIS through my subscriber and recreated my email there and still nothing.
I have two email addresses set up on my phone, they are enterprise ones, I have always had access to send, forward emails for these accounts, now all of a sudden, I cannot forward or send new emails but can respond and am receiving emails. I called vodacom, they tell me that my account is an BIS and now I must change it to a BES account and reset up my account, but can only be done for the 1st of the month, and they cannot tell me why this has happened.
I am able to receive emails on my Blackberry Bold 9700 perfectly fine, and I can send emails to a vast amount of people with no problem. But to a couple of specific people, I am unable to send any emails, and I get a 'red cross' on the email sent, with the status being 'General Failure'.
I am receiving an "error parsing message" on every e-mail I receive. The body of the message is not visible. All that shows up are the words "error parsing message body can not be shown"The name of the e-mail sender and the subject line come through but that's it. Does anyone know how to fix this?
Yeah i know there's a guide to unflag the setting ''disallow etc etc''. from the enterprise server managment. My issue is that i don't have a Enterprise server!
I just bought a blackberry bold 9700 second hand, had a couple of problems with connections but now fixed them all (EVERYTHING works fine, facebook connects, twitter aswell and my email works fine). I just have this ''910- authorization failure '' problem for EACH single application that i try to download either via the browser either from the App World. The only things i have installed got installed within the update and therefore not manually.
after having experienced twice the problem about the Media Card error upon a reboot and after having read hundreds of posts only about how to fix the problem, I tryed to think about what are the causes of this upsetting behaviour.Giving that the SD Card should be error free proven, these are my considerations:
1) When the phone shutdowns unexpectedly (e.g. battery drain or battery pull upon a freeze) Media Card is not safely unmounted, so if there were media files open by applications, the reboot finds them corrupted. NOTE that it couldn't be the very first reboot after a battery drain; maybe the files get corrupted only afer having accessed once again;
2) If using a SD Card of a Class higher than 2 (as far as I remember, the speed of the reader on the phone), it could happen that some transaction between the phone and the card is not closed correctly because the card response is higher than the phone can manage.I'd like to end up with some ideas in order to reduce the probability of this issue, that is anyway an unquestionably bug from RIM.
I just got my BB9700 yesterday. I wanted to set up my email account and encountered the following problem:There is no option to "I want to create an email account" in the set-up wizard.In the email setup wizard, I only have the option to "I want to use a work email account with a BB Enterprise Server", and it does not work for my email accounts.
im using BB curve 8520 but my BB got a problem that show "Supplementary Service Error: General Error" after a few minute i send a message or make a call. i have try to take out the battery for 30 seconds and reinstall it again but the same problem occur.
I just got my new Bold9700 and am trying to set it up and failing completely. Part of this may be because I am in Costa Rica. The primary problem is that it is connecting to a WiFi network, but not to a BlackBerry Internet Service. I have a data plan, I am linked to a network here (called I.C.E), and I am connected to a WiFi network, but it will not open due to the lack of Internet Service connection.
My phone is apparently locked, but I am using a USA SIM card, not a Costa Rican one. Do I need to unlock my phone in order to connect to the Internet Server here? As a result of this connection, I also cannot access email or set up BBM.
When I view the email, I see none of the email content, and instead see "Error in parsing this message. Couldn't display the body part.I am able to receive and display other multiparty html emails with utf-8 encoding, but nothing i send seems to work.I have even changed the HTML content of the email to just "aaa" with no markup, but that doesn't work either.
So all of my emails used to show up both in the address specific icon as well as the general message icon. Now they are only showing up in the general message icon.
When I try to access specific emails that I know are for the specific emaill adddress the icon opens but it just displays "*No Messages*" even though the little red astrix is on the icon indicating I have received a new email for that specific address.
This is getting really frustrating.I bought this blue nokia 5800 XM in January (Australia), and in the past month its been giving me trouble.Okay, right now: Running v50.xx..My phone is having a 'general error' when I try and play music in the music player.Only when I find songs via the file manager I can play them..One at a time.This is the second time within a week that its done this!The first time I googled around and found I had to 'hard-reset' then clear my memory card of bad sectors.Done that, it fixed..Until now.This isn't the only problem, at the start of the month my stupid phone would restart itself just for fun, and the alarm doesn't function properly (when I touch/slide to 'snooze' or 'stop' it doesn't respond until a minute later) And the memory card has wiped itself before aswell
I reformatted the entire phone and memory, clean install of firmware and everything but still I get problems? Why? Think I'll go back to my old SE w910i it was much better..No problems with it ever (even after I dropped the battery in water).BTW I think I should have 1yr nokia warranty (does it cover first year from purchase?), but then again all they'll tell me to do is wait my time every week re-formatting the phone.
I deleted some of my photos with my file manager but the clip arts in my photo gallery are still there and when i try to delete them i get the response, ''GENERAL SYSTEM ERROR''. What do I do? I use an E72.
Model: 9860,Previous OS: 188.8.131.522 (B1149),Latest OS: 184.108.40.2064 (B2061) upgraded 8th Oct 2012,Carrier: Celcom,I've been receiving email for one particular account in the general message box. 1. Only from 1 particular account 2. The account is not configured as one of the mail box 3. The unit was new from shop
Call the carrier support center but they said that one of my mailbox was hit by virus which is very unlikely since it only happen after i switch from 9780 to 9860. If it was from one of the mailbox, it should appear in the respective mailbox than in general message folder. Since talking with the support center is a waste of time, I just accepted their explanation and live with the problem. Now, I have to delete minimum 100 emails per day.I just want to shut it off. I can even read their business email. Attached are pictures for better understanding of my problem.
Blackberry 9000 Bold version 5.0.1, using windows 7, Outlook 2010 Trying to synchronize after uploading all updates but getting error message after trying to configure calendar, tasks, address book and memo pad. New computer trying to get BB to sync for the first time.
I cannot delete photos from my n97, everytime i try to delete any photos stored I get the message "General system error".I need to delete 127 photos and they seem to be just stuck there.The phone will not even let me sync them to my PC.Any help would be greatly appreciated.
I have purchased Nokia N97 32 GB before 1 month but It is giving me errors.
1) When I enter to settings its giving me "Security Module Error".
2) When I try to open some applications its give me error" General memory full, close some applications and try again.
Could you please help me to solve this problem?I have one confusion. My N97 32 gb is made by nokia and manufactured in china. I am living is KSA and i have purchased here. Is it original device? All N97 new mobiles are coming in KSA manufactured in china and made by nokia?
When I try to text it sometimes goes through immediately but most times it tries with the red box and check mark and then it gives me a SMS error 97. Sometimes I get an SMS Error 0. I can no longer resend the message. This has never happend with any other blackberry I have had. It always tried to send the message until it got it through. While this is going on I still recieve e-mails and text messages. What is the problem and how can I address it?