BB Curve :: General Failure On 9360?
May 21, 2012
I recently got myself a 9360 and I love the phone. I also upgraded the unit to 7.1.0.336 and it works great except one thing. I cannot seem to send or receive emails using my corporate account. The account uses BIS and I never really had problems with it when I was using my older 9300. When I migrated to the new phone using phone switch, the corporate email doesn't work anymore. Whenever I would send an email, a red X appears and it says General Failure. My Gmails work fine. I tried a number of batter pulls after I deleted and recreated the account on my phone and still nothing. I even tried resending the service books and still nothing. I even have full access to my BIS through my subscriber and recreated my email there and still nothing.
View 9 Replies
ADVERTISEMENT
May 4, 2012
Each time I attempt to send an email I get a General failure message. I have tried to resend the email several times, but it always fail.
View 3 Replies
View Related
Jul 8, 2011
I have two personal email accounts feeding my Blackberry. One is a hotmail account and the other is gmail. They both worked fine up until yesterday, but then the hotmail one started to fail.Whenever I try to send an email with this account I get a red x and it says general failure. I can still recive messages, just not reply or send new messages to anyone with this account.My gmail account is still working completely normally. I have not made any changes to my phone except for an upgrade of the twitter app. Also I've tried taking out the battery and sim card out and rebooting.
View 1 Replies
View Related
Dec 3, 2012
The keyboard on my Blackberry Curve 9360 will not do anything and same applys tp touch wheel. Can you hel. Phone gets to the clock but no further. It is able to sync with PC
View 1 Replies
View Related
Apr 24, 2012
I have two email addresses set up on my phone, they are enterprise ones, I have always had access to send, forward emails for these accounts, now all of a sudden, I cannot forward or send new emails but can respond and am receiving emails. I called vodacom, they tell me that my account is an BIS and now I must change it to a BES account and reset up my account, but can only be done for the 1st of the month, and they cannot tell me why this has happened.
View 2 Replies
View Related
Nov 24, 2011
I get a "General Failure" message when trying to send emails. This occurrs randomly and I have full internet and mobile coverage. Sometimes they send eventually and other times they never do.
View 1 Replies
View Related
Dec 12, 2011
I am able to receive emails on my Blackberry Bold 9700 perfectly fine, and I can send emails to a vast amount of people with no problem. But to a couple of specific people, I am unable to send any emails, and I get a 'red cross' on the email sent, with the status being 'General Failure'.
View 4 Replies
View Related
Oct 12, 2011
I was thinking security wipe but I want a general wipe. Where do I go?
View 5 Replies
View Related
Jan 25, 2010
I have a 8330 I have two icons for my two yahoo email accounts.The question I have is why do they also go into the general messages folder.Is there some way so they don't.The problem is they are duplicated in the general messages folder.
View 4 Replies
View Related
Aug 9, 2012
My company just recently singed a contract with AT&T. Nearly all the employees were provided with Blackberry Curve 9360's. We use an Exchange Server (remote desktop)and Microsoft Outlook. Is there a way to sync the Curve 9360 with an Exchange Server (remote desktop) and Microsoft Outlook?
View 1 Replies
View Related
Nov 22, 2011
I deleted an app off of my Curve and had to re-boot. When re-booting the status bar gets two thirds of the way across and sticks, I have tried to Safe Start it but to no avail
View 1 Replies
View Related
Jun 14, 2011
I got my phone from dubai brand new , nd i live in sudan it worsk fine over there but then when i came to london i couldnt use it because it kept on saying Authorisation failure all the time so i cant text or call and i dont think its stolen because it was brand new when i got it what do i do
View 3 Replies
View Related
Nov 25, 2012
When I go on BBM a message pops up "Blackberry Messenger faield to register with the BlackBerry Messenger service. Registration is necessary to use the features of this application. Please ensure your devise time is correctly set, open the My Profile screen and check the Blackbery Messenger registration status."
i have tried the host routing table, resetting the phone any everything, its just not working.
View 1 Replies
View Related
Apr 8, 2012
I have a Curve 8520. I recently received a message telling me to validate my e mail address but, despite my and vodafones best efforts, we have been unable to get the phone to validate my e mail password (I know I am typing the right password, because I can access my e mail on my home computer with the password). I sometimes get the message that I have successfully validated it, but after the 20 minutes or so has passed, I get the same message as before, asking me to validate my e mail.
View 5 Replies
View Related
Nov 15, 2012
I'm currently using a blackberry curve 9300,the problem is;whenever I try to download music,videos etc it always fail. I've been trying for over a month now but it keeps on doing the same thing.
View 1 Replies
View Related
Sep 30, 2012
i have just got a sceond hand bb and it dint have appworld on it so when i tryed to download it it came up with this 910 application authorization failure?
View 1 Replies
View Related
Aug 27, 2012
I've had my blackberry curve about 18 months (never had any problems) and only recently linked it to my computer and it updated. Since then it wont work, or if it does it only stays working for 3 minutes at the most. I constantly turn it off/on, take the battery out etc but within a minute of it turning on getting my network it goes off wtih an error code of either initialisation failure / sim error / sim card error 3 etc etc
View 2 Replies
View Related
Apr 13, 2011
This phone was pasted down to me December last year. Everything was working perfectly until last week. I cant call or text nor can i receive calls or texts. It keeps saying Authorization failure. I know the person didnt steal it becos he had it on T-mobile contract before he passed it on to me but now i use it with a pay as you go T-mobile sim.
View 2 Replies
View Related
Jul 11, 2012
i have bought a new bb courve and put my contrac sim inside it . i have connected the phone to my wifi and the phone says that it has connected to it aswell howevr whn i go on the browser i get an error messge saying unable to conect to the internet however from my outher bb wich is same modle i can connect through wifi
View 5 Replies
View Related
Mar 15, 2012
I switched off data services after a very hectic time, needed a total break. Now I have switched it on again, but still cannot send/receive emails, go online etc. Get message "Your device had a problem connecting to the server" when I go into settings initialize emails.
View 7 Replies
View Related
Sep 9, 2012
Just bought a Curve 9320 for my young son two days ago.
View 4 Replies
View Related
Aug 12, 2010
Last night i was sending a text for sumone and i realized that my 2E button wasnt working..My A button was doin it but it stoped n worked properly now.
View 2 Replies
View Related
Jun 28, 2011
I bought a Blackberry 8520 for my daugher in January and the screen has totally died. Best Buy want nothing to do with it. She did manage to find a company that could resolve the problem but has lost the details.
View 4 Replies
View Related
Sep 7, 2011
Uncaught Exception: application net_rim_bb_addressbook_app (232) is not responding I am unable to add contacts to my address book nor can I edit the existing one. When I try, the phone locks up and I have to do a reboot. After the restart the phone show the error message above.
View 1 Replies
View Related
Aug 23, 2012
I have started getting this error message on my Curve 8530 all of a sudden trying to send or forward email. My question is whose mail system is at fault so I can figure out whether to talk to Blackberry, Virgin Mobile, or AOL?
View 4 Replies
View Related
Sep 4, 2012
Im looking for help I purchased a 9360 the othe day and can't get over how hot the back becomes,and how poor the battery life is. I have taken the first one back to the shop and they couldn't get over it either so swapped it for another one. The replacement is just the same Is anyone else having the same problems or know if there is a cure/fix for this.
View 1 Replies
View Related
May 30, 2012
after I put other sim card on my phone and wipe my phone...until that i cant used anymore my BIS?
View 1 Replies
View Related
Oct 16, 2010
Ive had mym 8520 for nearly 2yrs and all of a sudden i cant call my mums mobile!I bought it new and its on vodafone, can txt the number and can fone any other number that ive tried except this one! Have looked at other pists that have had the same issue and they all seem to be either bought 2nd hand or tried to unlock, ive done neither of these but keep getting a beeping noise and "authorisation failure" message
View 1 Replies
View Related
Sep 3, 2012
OK, so here's my problem, when ever I try to phone one of my friends mobile numbers it makes a bleeping sound and then says authorization failure and I don't know why because I was able to phone him earlier on today?
View 1 Replies
View Related
Jun 20, 2012
I get a message telling me to send a log to Blackberry support (Synchronisation error. A program error occurred at line 140 in .Error.cpp. report this error by sending a log to technical support) when the calendar sync fails (using latest software). Only problem is, I can find no way of doing this from the support pages.
View 2 Replies
View Related
Aug 23, 2012
my handset has stopped working for no reason am trying to follow the instructions to update but when it gets to the jvm stage of the update it keeps telling me device not connected and the red light keeps coming on and off, have tried wiwth and without battery but dont seem to be getting any where fast.
View 2 Replies
View Related