BB Curve :: My Email General Failure
Jul 8, 2011
I have two personal email accounts feeding my Blackberry. One is a hotmail account and the other is gmail. They both worked fine up until yesterday, but then the hotmail one started to fail.Whenever I try to send an email with this account I get a red x and it says general failure. I can still recive messages, just not reply or send new messages to anyone with this account.My gmail account is still working completely normally. I have not made any changes to my phone except for an upgrade of the twitter app. Also I've tried taking out the battery and sim card out and rebooting.
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Nov 24, 2011
I get a "General Failure" message when trying to send emails. This occurrs randomly and I have full internet and mobile coverage. Sometimes they send eventually and other times they never do.
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May 4, 2012
Each time I attempt to send an email I get a General failure message. I have tried to resend the email several times, but it always fail.
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May 21, 2012
I recently got myself a 9360 and I love the phone. I also upgraded the unit to 7.1.0.336 and it works great except one thing. I cannot seem to send or receive emails using my corporate account. The account uses BIS and I never really had problems with it when I was using my older 9300. When I migrated to the new phone using phone switch, the corporate email doesn't work anymore. Whenever I would send an email, a red X appears and it says General Failure. My Gmails work fine. I tried a number of batter pulls after I deleted and recreated the account on my phone and still nothing. I even tried resending the service books and still nothing. I even have full access to my BIS through my subscriber and recreated my email there and still nothing.
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Apr 24, 2012
I have two email addresses set up on my phone, they are enterprise ones, I have always had access to send, forward emails for these accounts, now all of a sudden, I cannot forward or send new emails but can respond and am receiving emails. I called vodacom, they tell me that my account is an BIS and now I must change it to a BES account and reset up my account, but can only be done for the 1st of the month, and they cannot tell me why this has happened.
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Dec 12, 2011
I am able to receive emails on my Blackberry Bold 9700 perfectly fine, and I can send emails to a vast amount of people with no problem. But to a couple of specific people, I am unable to send any emails, and I get a 'red cross' on the email sent, with the status being 'General Failure'.
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Apr 8, 2012
I have a Curve 8520. I recently received a message telling me to validate my e mail address but, despite my and vodafones best efforts, we have been unable to get the phone to validate my e mail password (I know I am typing the right password, because I can access my e mail on my home computer with the password). I sometimes get the message that I have successfully validated it, but after the 20 minutes or so has passed, I get the same message as before, asking me to validate my e mail.
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Jan 11, 2010
When I'm using wifi and try to access my charter email account.I get a communication failure message
Why is this?
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May 20, 2011
my phone is having a strange problem. When I send email to one peron, it returns a general failure message. It's only this person, with both of their email addresses.
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Oct 12, 2011
I was thinking security wipe but I want a general wipe. Where do I go?
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Mar 8, 2010
I just got my BB9700 yesterday. I wanted to set up my email account and encountered the following problem:There is no option to "I want to create an email account" in the set-up wizard.In the email setup wizard, I only have the option to "I want to use a work email account with a BB Enterprise Server", and it does not work for my email accounts.
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Apr 30, 2012
When I updated the OS, it nuked all my accounts and wiped my BBY clean, so I've set just about everything back up again.I set up my email account, and I am getting my email fine, but it won't send email. Every message I try to send fails with this error:"Message Status: Transaction error - failure at service."Do I need to set up the SMTP differently, because I don't see that option anywhere?
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Oct 19, 2011
The moment my BIS username and password is entered - it says that username/ password is incorrect. After confirming my username with my service provider i selected the forgot password option
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Jan 25, 2010
I have a 8330 I have two icons for my two yahoo email accounts.The question I have is why do they also go into the general messages folder.Is there some way so they don't.The problem is they are duplicated in the general messages folder.
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Oct 18, 2012
I have two Atrix 2 phones. Both have received the ICS push from AT&T. Neither are rooted, and the download was without incident.
On one of the phones, the led notification does not work when emails are received. On the other phone, the led notification works fine.
I see no way to turn it on or off in system settings.
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Nov 18, 2010
I have a bold 9000 thru ATT. For the last 2 months, many people who have sent me emails get this notification that the email couldn't be delivered. I have received the email and some of the emails are several months old! All the emails come from postmaster@att.blackberry.net.
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May 19, 2010
I just got my new Bold9700 and am trying to set it up and failing completely. Part of this may be because I am in Costa Rica. The primary problem is that it is connecting to a WiFi network, but not to a BlackBerry Internet Service. I have a data plan, I am linked to a network here (called I.C.E), and I am connected to a WiFi network, but it will not open due to the lack of Internet Service connection.
My phone is apparently locked, but I am using a USA SIM card, not a Costa Rican one. Do I need to unlock my phone in order to connect to the Internet Server here? As a result of this connection, I also cannot access email or set up BBM.
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Nov 22, 2011
I deleted an app off of my Curve and had to re-boot. When re-booting the status bar gets two thirds of the way across and sticks, I have tried to Safe Start it but to no avail
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Jun 14, 2011
I got my phone from dubai brand new , nd i live in sudan it worsk fine over there but then when i came to london i couldnt use it because it kept on saying Authorisation failure all the time so i cant text or call and i dont think its stolen because it was brand new when i got it what do i do
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Nov 25, 2012
When I go on BBM a message pops up "Blackberry Messenger faield to register with the BlackBerry Messenger service. Registration is necessary to use the features of this application. Please ensure your devise time is correctly set, open the My Profile screen and check the Blackbery Messenger registration status."
i have tried the host routing table, resetting the phone any everything, its just not working.
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Nov 15, 2012
I'm currently using a blackberry curve 9300,the problem is;whenever I try to download music,videos etc it always fail. I've been trying for over a month now but it keeps on doing the same thing.
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Dec 3, 2012
The keyboard on my Blackberry Curve 9360 will not do anything and same applys tp touch wheel. Can you hel. Phone gets to the clock but no further. It is able to sync with PC
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Sep 30, 2012
i have just got a sceond hand bb and it dint have appworld on it so when i tryed to download it it came up with this 910 application authorization failure?
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Aug 27, 2012
I've had my blackberry curve about 18 months (never had any problems) and only recently linked it to my computer and it updated. Since then it wont work, or if it does it only stays working for 3 minutes at the most. I constantly turn it off/on, take the battery out etc but within a minute of it turning on getting my network it goes off wtih an error code of either initialisation failure / sim error / sim card error 3 etc etc
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Apr 13, 2011
This phone was pasted down to me December last year. Everything was working perfectly until last week. I cant call or text nor can i receive calls or texts. It keeps saying Authorization failure. I know the person didnt steal it becos he had it on T-mobile contract before he passed it on to me but now i use it with a pay as you go T-mobile sim.
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Jul 11, 2012
i have bought a new bb courve and put my contrac sim inside it . i have connected the phone to my wifi and the phone says that it has connected to it aswell howevr whn i go on the browser i get an error messge saying unable to conect to the internet however from my outher bb wich is same modle i can connect through wifi
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Mar 15, 2012
I switched off data services after a very hectic time, needed a total break. Now I have switched it on again, but still cannot send/receive emails, go online etc. Get message "Your device had a problem connecting to the server" when I go into settings initialize emails.
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Sep 9, 2012
Just bought a Curve 9320 for my young son two days ago.
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Aug 12, 2010
Last night i was sending a text for sumone and i realized that my 2E button wasnt working..My A button was doin it but it stoped n worked properly now.
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Jun 28, 2011
I bought a Blackberry 8520 for my daugher in January and the screen has totally died. Best Buy want nothing to do with it. She did manage to find a company that could resolve the problem but has lost the details.
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Sep 7, 2011
Uncaught Exception: application net_rim_bb_addressbook_app (232) is not responding I am unable to add contacts to my address book nor can I edit the existing one. When I try, the phone locks up and I have to do a reboot. After the restart the phone show the error message above.
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