When I updated the OS, it nuked all my accounts and wiped my BBY clean, so I've set just about everything back up again.I set up my email account, and I am getting my email fine, but it won't send email. Every message I try to send fails with this error:"Message Status: Transaction error - failure at service."Do I need to set up the SMTP differently, because I don't see that option anywhere?
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I have two email addresses set up on my phone, they are enterprise ones, I have always had access to send, forward emails for these accounts, now all of a sudden, I cannot forward or send new emails but can respond and am receiving emails. I called vodacom, they tell me that my account is an BIS and now I must change it to a BES account and reset up my account, but can only be done for the 1st of the month, and they cannot tell me why this has happened.
View 2 Replies View RelatedI get the subject error message mostly after hard reset & after making call.Any1 with lue?
View 5 Replies View RelatedI just got my new Bold9700 and am trying to set it up and failing completely. Part of this may be because I am in Costa Rica. The primary problem is that it is connecting to a WiFi network, but not to a BlackBerry Internet Service. I have a data plan, I am linked to a network here (called I.C.E), and I am connected to a WiFi network, but it will not open due to the lack of Internet Service connection.
My phone is apparently locked, but I am using a USA SIM card, not a Costa Rican one. Do I need to unlock my phone in order to connect to the Internet Server here? As a result of this connection, I also cannot access email or set up BBM.
I had a curve 8310 on o2 and moved to a bold 9700 still on o2.When i moved i used the desktop manager and did the device switch over, all went well including bbm etc.However whenever i tried to send an email i recieved the error message 'transaction error failure at service' - I tried to log into my bis account online to update my pin but i couldnt log on! i havent changed the password or username since my old blackberry so i cant log on to change it online. on my blackberry when i try to log on to email settings it says the username field is blank!
i called o2 they put me through to geek squad and wanted to charge me to help!!! I havent had the phone 2 weeks yet.Now i think that i need to call o2 again and ask them something like releasing my old pin maybe from my bis account or resetting the bis account,any ideas what i should do or the type of questions i need to ask o2 if i have to ring them again.
I have had to restore information on to BB and now I cannot use email with red cross and server failure message. Also I go to change email settings and BB does not recognise my username and password and I have tried all I can remember. I do not seem to be able to start again with new email settings to try and correct this. The rest of the BB seems to be working with Internet access just Hotmail set up is down but works on my laptop OK
View 1 Replies View RelatedEvery time I send a picture message it says 'sending failure' with a ! in red.It's not my credit/ carrier/ network before you ask.And yes I have 'mms' switched on in settings.
Info:
iPhone 4S, iOS 5.1.1
Having reliability problems with SMS/MMS on 920? I would say right now the failure rate on MMS is roughly 80% and SMS is around 20%. I'm also noticing some seriously delay in some incoming SMS's (up to 20 minutes). It's 2012 and it's Nokia we are talking about... How can they possibly release a phone that struggles with the most basic of mobile phone tasks? I get that Nokia didn't receive WP8 until a few weeks before the device was released, but, I feel like I'm using a phone built with alpha/beta code.
View 13 Replies View RelatedMy device is sending out spam e-mail to all addresses in my inbox. I am using an "@live.co.za" account.I'm not sure if it's the blackberry server or my BBM account or even the @live server.
View 8 Replies View RelatedI want to change my Emailadresses on my Phone, but I have to fill in a Name and a Password from the Black Berry Internet Service, but i donīt know if i have a Name there, ich donīt know. So i push the button for create a new one. There qou have to fill in the PIn and the IMEI from the telefon, iīve done that, and it says that this handy is registred with a name. So i push the button for forget password, and i have to fill in my Username, but i tastes all the usernames i think its right. It ever shows that the Password is sent to my telefon, but nothing reach me..
View 1 Replies View RelatedWe have recently had to downgrade our cell phone service for financial reasons, and sprint does not allow you to downgrade from a everything data plan to a talk and text plan only if you have a smartphone.As a result I had no choice but to turn off the phone service on my torch and use a much older non smart phone. I only recently purchased the torch 9850 and still use it daily in wifi areas. I would like to know how it may be possible to still check my email on it. I know I have other devices ( kindle) that are able to access my email accounts without having to use phone service. I would also like to know if any of the instant messaging capabilities would still work, although that I understand not working more so than the email.
View 1 Replies View RelatedI just noticed this today when trying to email someone to apply for a job. I send the email, and it returns with a red X and says in Message Status: Transaction error - failure at service.And now that I think about it, I haven't been receiving my emails either. Please help me out.
View 6 Replies View RelatedI just bought a used blackberry 8520 from a mobule service centre because my bb 9000 was stolen . thisphone has some problem everytime I reboot the access bar doesnt reach to end till its not dissconnected , and once I start the phone everytime there is a message SUPPLEMENTARY SERVICE ERROR : SYSTEM FAILURE . I cannot activate my BIS , my BBM. WIFI and other features like sms, normal phone is working perfectly fine though.
View 1 Replies View RelatedI needed to setup a secondary email addy with RogersWireless yesterday and while I was there I got the bright idea to change my password for my primary account.This totally screwed my BB (no more email being received) sent me an email saying I needed to verify my password.tried to go into Setup to access my email settings..my BB freezes and I have to shut it down and re-start.Next bright idea...go to Messages Options then try to access email settings that way...message comes up and says "Unable to open email setup application. Contact your wireless service provider."Now I'm not saying I don't enjoy spending an afternoon chatting with Rogers but is there anyway to fix this without having to waste an afternoon?
View 1 Replies View RelatedWhen I'm opening Service Status from "Options and Status" I see the "Blackberry Internet Service" as "Not Connected" although I've Blackberry service and I'm successfully using IM, synchronize my E-Mails, and Browsing the internet without any WiFi connection.
View 2 Replies View RelatedI usually do a battery pull every 3 or 4 days. I always send my service books by way of my laptop from the T-Mobile website. When I am not at my desk and want to send servicebooks what is the easiest way of doing this on the handheld? (9700)
View 4 Replies View Relatedafter i changed teh carrier provider, my internet emails (yahoo,...etc.) are not accessible & setup email returns the message :internet service account deactivated..Is this something from the service provider or from blackberry; any actions to be done from my side?
View 3 Replies View RelatedI'm getting the following error when trying to check corporate sync emails :"The process com.motorola.service.main has stopped unexpectedly. Please try again.I've tried again and I still get an error. I've tried rebooting and I still get an error. Yahoo and Gmail are fine.I also get this error when I try to amend the settings in Accounts:"The application Email authenticator (process com.motorola.provider.authenticator) has stopped unexpectedly. Please try again."There are loads of posts of this topic for all Motorola Android phones (this is the first discussion for Motorola Razr) - none of them have a decent solution!
View 3 Replies View RelatedThe web browser is not working on my Pearl.I am with O2 and have been in the O2 shop for an hour today and on the phone to various people at customer services and still no joy on my Blackberry problem.The internet browser is not working. My e-mail has been set up and i can receive mails only, but not send them. The error code: YOU DO NOT HAVE ANY BROWSER CONFIGURATION SERVICE BOOK ENTRIES, or when I try and send an e-mail, NO MESSAGE SERVICE CONFIGURATION appears, despite re-sending service book codes, plus also turning my phone off, and taking the battery off several times whilst in the O2 shop and then at home when on the phone to customer services.The people at my network are stumped, and so am I!Please, any solutions?
View 4 Replies View RelatedI'll be sending or reading a received text or reading through some old ones, and the messaging service will crash, I'll then open handcent and the same thing will happen. it will come up with the message "the application has stopped unexpectedly. Please try again" with options force close or wait, I'll select force close, re-open it and it comes up again.
View 1 Replies View RelatedI have a Curve 8520. I recently received a message telling me to validate my e mail address but, despite my and vodafones best efforts, we have been unable to get the phone to validate my e mail password (I know I am typing the right password, because I can access my e mail on my home computer with the password). I sometimes get the message that I have successfully validated it, but after the 20 minutes or so has passed, I get the same message as before, asking me to validate my e mail.
View 5 Replies View RelatedI have two personal email accounts feeding my Blackberry. One is a hotmail account and the other is gmail. They both worked fine up until yesterday, but then the hotmail one started to fail.Whenever I try to send an email with this account I get a red x and it says general failure. I can still recive messages, just not reply or send new messages to anyone with this account.My gmail account is still working completely normally. I have not made any changes to my phone except for an upgrade of the twitter app. Also I've tried taking out the battery and sim card out and rebooting.
View 1 Replies View RelatedI have purchased IM+ Pro for my Torch 9800. The process I followed is the following: On the mobile device, I went to BB App world, searched for IM+pro. Selected to purchase this application. After select to purchase, I was given a choice to pay with Paypal OR let my service provider bill me for the product. I chose the latter i.e. Service provider to bill me. App world then proceded to download the app to my phone. Unfortunately there was a break in the down load process and now I can not continue where I left off. When I restart the download from scratch I get given the payment choice again. I received an invoice from app world to my email address. I can send it invoice if you want to see. Do I need to pay for the app again?
View 1 Replies View RelatedI got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
View 8 Replies View RelatedI just got my BB9700 yesterday. I wanted to set up my email account and encountered the following problem:There is no option to "I want to create an email account" in the set-up wizard.In the email setup wizard, I only have the option to "I want to use a work email account with a BB Enterprise Server", and it does not work for my email accounts.
View 6 Replies View RelatedThe moment my BIS username and password is entered - it says that username/ password is incorrect. After confirming my username with my service provider i selected the forgot password option
View 1 Replies View RelatedMy 16Gb media card failed yesterday wiping out all my tunes, videos, and images. Repair of the media card fails the internal test and now I'm without media data storage. (1) how to effect repair, or (2) where to buy a new media card?
View 3 Replies View RelatedA month ago I bought a blackberry torch 9800. At that moment I was very happy with it, because my other blackberry (curve 8520) had to be repared. ut now my bb 9800 has a failure. At this moment the trackpad works on 1 part of te screen. So you have to activate the part of the screen by touchscreen. For example: you can scroll through the menu but not scroll to the sound profiles. Therefore you have to touch the icon on the screen. And sometimes the keyboard doesn't work either. The buttons: dial, menu, return and on/off aren't working either.I have tried many things. Hard boot, master boot and a complete new installation of the OS.
View 2 Replies View RelatedI have 3 email accounts that I synchronise with the email app. I use this app to have all my accounts in the same place, including my gmail account. The issue is that when I send an email, a copy of it is stored in the imap sent email folder of the account. Gmail do not recommend this practice because it saves all sent email by itself, and there for, if the client also saves a copy of the email, there is two copies stored. That's my problem. When using email app, I find in my email account twice the mail sent in the conversation. (How) can I configure the email app not to store the sent messages in the imap server ? I am running ICS official realease from sony (PC Companion) since yesterday.
View 1 Replies View RelatedI get a "General Failure" message when trying to send emails. This occurrs randomly and I have full internet and mobile coverage. Sometimes they send eventually and other times they never do.
View 1 Replies View RelatedI have two Atrix 2 phones. Both have received the ICS push from AT&T. Neither are rooted, and the download was without incident.
On one of the phones, the led notification does not work when emails are received. On the other phone, the led notification works fine.
I see no way to turn it on or off in system settings.
