BB Pearl 8100 :: Internet Browser Not Working Despite Re Sending Service Book
Apr 1, 2010
The web browser is not working on my Pearl.I am with O2 and have been in the O2 shop for an hour today and on the phone to various people at customer services and still no joy on my Blackberry problem.The internet browser is not working. My e-mail has been set up and i can receive mails only, but not send them. The error code: YOU DO NOT HAVE ANY BROWSER CONFIGURATION SERVICE BOOK ENTRIES, or when I try and send an e-mail, NO MESSAGE SERVICE CONFIGURATION appears, despite re-sending service book codes, plus also turning my phone off, and taking the battery off several times whilst in the O2 shop and then at home when on the phone to customer services.The people at my network are stumped, and so am I!Please, any solutions?
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Jan 11, 2012
I accidentally deleted my service book entries on my BB Pearl 8100. How can I have them back?
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Jun 7, 2011
my browser isnt working when i click on the icon a message is displayed "your device doesnt have any browser configuration service book entries "
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Sep 6, 2010
So my Blackberry 8220's screen recently stopped working, but I had a spare Pearl 8100. I installed the Blackberry Desktop Manager and made a back up of my Blackberry Flip. I tried transferring my data from the Flip to the Pearl and also tried using the Flip backup file to restore the Pearl.
After trying both methods, I was able to get my text messages and call log to show up, and some calls I get have the contact name show up instead of the number. However I still have no contacts in my address book.
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Jun 6, 2010
I have a Pearl 8100. Something happened that all my Contacts are no longer in my address book, but show up when someone calls on the caller ID. So I cant get anyones number out of my phone unless they call me.
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Aug 18, 2010
I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
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Jun 22, 2012
i cant find the browser on this phone. can anyone tell me how to enable it or make the icon appear on my menu?
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Feb 17, 2011
In 2009 my husband bought me a brand new Blackberry Pearl 8100 from the internet (he can't remember exactly where from). I put my existing O2 sim in it, expecting to be able to access the internet/emails, but neither were available to me. A quick call to O2 cleared that one up - my sim was Pay & Go and at that time, O2 were not doing Blackberry web & email on Pay & Go. I used it as a phone for a bit, got peeved (wanted internet and emails!) and bought a Samsung Tocco lite which I have been using up until last week when I found out that, since last July, O2 were now doing Blackberry internet on Pay & Go. So, I excitedly purchase a bolt on from O2, shove my sim in my lovely Blackberry Pearl, get excited when I see the new icons for Facebook and Google etc... and then I realise that there is no browser option. No globe icon, nothing. The only way I can see a browser icon is if I press the menu key and select 'Switch Application'. The 'phone then says 'requesting', then offers me an option to sign up for Yahoo Messenger. If I hit the 'back' button, the screen goes blank. If I accept 'download', I get: 'Sorry, your device does not meet the system requirements that are needed to support Yahoo'.
I have set up my emails and they work fine. If I click on links in emails, I just get a blank screen.
I have spoken to O2 who have said that 'everything is fine their end' and there is no reason why I can't find a browser icon. They told me to check out the latest Blackberry download so my 'phone is updated. So, I have installed what I believe to be the latest version but that has had no effect whatsoever.
A battery pull (well, about a hundred of them actually..) has also had no effect).
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Feb 3, 2010
I have a problem i have bought a new bb pearl 8110 from t-mobile I was trying to connect to my browser and type an address in it says you have no connection? I can’t go in my email too.
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Jul 2, 2010
can anyone know the internet configuration of at&t and t-mobile for the blackberry pearl 8110?
I Want A BlackBerry Torch For Xmas Present!!
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Feb 6, 2010
Basically, i found a BlackBerry Pearl 8100 O2 on the street yesterday. I know this might upset some people, but im going to keep it. Because i need a new phone! Now how should i go on about this? will it work with just inserting my SIM ?
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Aug 21, 2010
Can anyone tell me if the Blackberry Desktop 6.0 properly supports synchronization between Outlook 2010 32-bit and a Pearl 8100 with device software v4.5.0.102 (Platform 2.7.0.85)?I first did a one-way sync from Outlook to my device (replacing all device data). That worked fine. However, using Calendar as an example, the next sync tried to delete all calendar entries from some point in 2009 and prior. It also identified changes to entries that were not changed at all!Sync'ing Task, Memos and Contacts yielded the same problem where items were identified as being changed when they were not.When trying different sequences of synchronization including doing a reset on my Pearl before resync'ing, I get different and inconsistent results.The Blackberry site says I have the latest version of device software, so...
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Jan 12, 2010
FIRST QUESTION: I got an unlocked T-Mobile Pearl 8220 and am running on my company AT&T plan. The phone is great except I can't setup internet mail (Yahoo in my case). My company phone support guys have reloaded the phone software but still no icon and they have given up. I have the AT&T data service plan. The icon is definitely not hidden, it is just not there. I saw some posts about MMS and email not working together, and MMS and all other functions works fine. Is there another way to set up Internet mail without using the phone and the Manage Internet Mail icon?SECOND QUESTION: If I can't get this to work, is there a 3rd party internet mail download that anyone can recommend?
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Nov 9, 2011
I recently took part in a Digital Connections project whereby I downloaded an app to monitor phone usage through a market research site, when I did this I had to change some internet options in order to allow it certain access.Since then however internet browsing doesn't work, I get a message which says 'Unable to connect to the Internet, please try again later. If the problem persists please contact your service provider'.Are there default settings out there that I can mimic to allow access again? Even with removing the app my settings are obviously what I changed them to but I neglected to keep a record of what they were originally. I believe its connected to the advanced options/browser push settings where there are several options to allow all/deny all/auto and allow specific. Is there any way other than restoring defaults to change them so they are correct? Or if someone has the same phone would they be able to post what their options currently are so I can mimic them to see if they work?All other functions still work as in email/bbm.
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Mar 15, 2010
I am new to the forum and have just bought my very first Blackberry, its the 8120 pearl on the Orange uk network. I've had the phone for a week now and just cant get on the internet, when i try to access, say Yahoo, this message come up "This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again". My question is is this phone Wi-Fi only or can i connect thru the old way like i used to do on the Nokia's?
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Jan 23, 2010
I just got this phone a couple days ago. My provider is O2de, and I have an unlimited data plan (that I verified was working when I couldn't get my browser to work) and I even pay €5 a month just because my phone is a BB. But when I try to get on the internet it says " your device does not currently have any Browser Configuration Service Book Entries. Please contact your service provider to enable the browser on your device".
I went and asked the next day, but they said everything is good on their end, and its a problem with my phone. Anyone have any idea of how to fix this? I cant send MMS because I don't have an email account registered because i cant do it without internet. Its really limiting what i can do with my phone.
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Jan 23, 2012
I bought a this blackberry on eBay and IM am trying to connect to browser but it wont let me. It saying your device does not currently have a browser configuration service book entries. It also does not have a wifi internet connection server. Help I have got a CD from blackberry but my computer does not have a CD player.
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Mar 28, 2012
I just bought a unlocked Blackberry from Verizon on Ebay, I live in Brazil so that makes thinks more complicated, anyways, after calling Blackberry and my service provider. I found that my service book has no entries either my host routing table, and when I try to register that host routing table it says that the message has send but nothing happens, I really don't know that to do. In my mind I think that I have to download all the service books again, but I don't know where I can find it. I also tried to register on that BlackBerry Internet Service in my country but I also didn't get results. By the way, the only application that works with the internet is Foursquare. Additional things: they have a plan here in Brazil for Blackberry, I'm already on this plan, but guess what, can't use the internet
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May 28, 2011
i have i problem with my blackberry curve 8520 my browser is not working and appears a message like this:YOUR DEVICE DOES NOT CURRENTLY HAVE ANY BROWSER CONFIGURATION SERVICE BOOK ENTRIES,a while ago was working but now NOT ENY MORE,what can i do?
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Aug 19, 2010
I need to move/copy contacts from my Nokia 6500 to bb 8220 pearl , i already downloaded the bb desktop software.
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Sep 6, 2010
I just got my hands on an old Blackberry 8100 (OS4.2.1.96)Sadly, I'm almost certain that this phone won't be able to run 5, but while I was in high school this was my favorite phone and I recently just received one..for free. The phone's trackball doesnt work(clicking the trackball scrolls up), and the volume up doesn't work either. I'm not really going to use the phone as cellular device, but I would rather just have it on my desk as a souvenir...in working condition as a backup.So I've decided to buy a new housing for it, probably fixing the trackball problem, and then this is where I'm not sure. Would the new housing fix the volume bar problem also? Or would I have to actual replace parts on the phone?
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Oct 6, 2011
My 9105 3G phone's Internet Browser logo has disappeared for 2 weeks. I used to surf internet without problem, but now I can't go to any site, even through the 'WAP' . I can only find 'Browser' by 'Switch Application' but again no internet is accessible.
I am in the UK and the phone is contracted with Three. Internet had been accessible since June when I bought it but 2 weeks ago this happened. I've tried to re-send Host Routing Table registration message, but still has got nothing on the screen, nor can I go to internet.
I also find that 'Blackberry Internet Service' is 'not connected'. I don't know whether that's a problem but actually my internet has been fine, because I can still download extra applications through 'App World' icon.
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Jul 28, 2010
how to reset Pearl 8120 to the since I have some issues and I want to clear them.
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Aug 7, 2011
I am having a problem to upgrade the device software of my daughter Pearl 8100 from v4.2 to 4.5. The BB update web site does not recognize that is a new version of the device software available.
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Feb 19, 2010
I have Blackberry Pearl 8130 Verizon that is full flashed to Metro (web.mms.txt), but when I did the upgrade 65279; I lost the web/email/pix. I got this (your device does not currently have any browser configuration service book entries)
Can you give me step by step instructions on how to get them back? i try with (Resend service books, or options > advanced options > host routing tables > Register Now) but nothing work. i still cant find browser, but before it worked ok
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Oct 19, 2011
I have an issue with BB 9100, after transferring users data from a 8100 pearl, I cannot activate with Enterprise Activation. So far I have troubleshooted the following: Tested the SIM card in a known working 9700 Bold - Sim card is working fine - BES service is activated - I was able to configure the users account. After placing SIM card in the BB 9100 - No Blackberry symbol (logo) & registration msg Tried - Register Now - through Host Routing Table - no change Security wiped handheld - no change Upgaded to 9100_9105Asia_PBr6.0.0_rel2474_PL6.6.0.207_A6.0.0.546_Telstra (OS6) Downgraded to: 9100_9105EastAsia_PBr5.0.0_rel1083_PL6.2.0.46_A5.0.0.623_Telstra (OS5) Replaced the SIM card - No change Contacted my service provider - they sent another new handset This is also having the exact same problem, also after transferring the users data from 8100, and repeating all the troubleshooting previously.
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May 28, 2012
My bbm, fb and twitter have not been working. All normal phone functions are ok including safari which is weird.
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Jan 4, 2010
My pearl has the app error 523 and error 200. how do i fix this?
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Apr 8, 2010
Hi all, I'm new here and just got the pearl 8110. Maybe a very stupid question, but on my main screen I have an icon that tells me that I have a new message (sms). But I have no idea how to open it. If I go in the menu i see nothing like 'inbox or messages', really strange. Can anyone explain it to me pls?
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Jan 21, 2010
I read on one of the help things that I can add German as an Input language for my Pearl 8130 using the application loader, but I can't figure out how to do that in Desktop Manager. I'm using Windows Vista.I type text messages and emails in different languages, but the only three of them that came with the phone were English, French, and Spanish. It rejects the spelling of my German words in emails and facebook posts, etc. I don't want to have to add every German word I know manually.I also would like to be able to use the SureType feature in German, but I can't figure out how to add it.
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Apr 3, 2012
How do I upgrade my pearl 8100 to os5 so that I can install the whatsapp application. I would to commuincate with other smartphone but when I get the link it is telling me that my os 4.5 is old and I need to get the lastest 4.6 and above to use that feature.
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