BB Pearl :: BES Service Enabled By Carrier Not Working On It?
Oct 19, 2011
I have an issue with BB 9100, after transferring users data from a 8100 pearl, I cannot activate with Enterprise Activation. So far I have troubleshooted the following: Tested the SIM card in a known working 9700 Bold - Sim card is working fine - BES service is activated - I was able to configure the users account. After placing SIM card in the BB 9100 - No Blackberry symbol (logo) & registration msg Tried - Register Now - through Host Routing Table - no change Security wiped handheld - no change Upgaded to 9100_9105Asia_PBr6.0.0_rel2474_PL6.6.0.207_A6.0.0.546_Telstra (OS6) Downgraded to: 9100_9105EastAsia_PBr5.0.0_rel1083_PL6.2.0.46_A5.0.0.623_Telstra (OS5) Replaced the SIM card - No change Contacted my service provider - they sent another new handset This is also having the exact same problem, also after transferring the users data from 8100, and repeating all the troubleshooting previously.
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Jan 4, 2012
I consider myself an advanced technical user. Got a bit of an issue here which even my Carrier is stumped - they're currently suggesting replacing my handset which may resolve the issue but seems a bit extremem to me.Basically, the device was functioning fine up until yesterday when I received a Service Update which I duly carried out (read, delete text, reboot). After that, internet browsing ability ceased. Email however continues albeit much much slower.If I connect on wifi however, I am able to browse although images in aps like Facebook won't load - very strange.I spoke a couple of times with Tech. Support and we've tried resending Service Books, re-registering the Host Routing Table and full reboots. None of that worked.
My hunch is and given the inconsistent nature of of the issue is that the problem lies in the Service Books or HRT somewhere.
Details:
Carrier: Orange UKService: BISDevice: Bold 9900
OS: 7.0 Bundle 2406
HRT GW: <Personal Content Removed>
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Apr 1, 2010
The web browser is not working on my Pearl.I am with O2 and have been in the O2 shop for an hour today and on the phone to various people at customer services and still no joy on my Blackberry problem.The internet browser is not working. My e-mail has been set up and i can receive mails only, but not send them. The error code: YOU DO NOT HAVE ANY BROWSER CONFIGURATION SERVICE BOOK ENTRIES, or when I try and send an e-mail, NO MESSAGE SERVICE CONFIGURATION appears, despite re-sending service book codes, plus also turning my phone off, and taking the battery off several times whilst in the O2 shop and then at home when on the phone to customer services.The people at my network are stumped, and so am I!Please, any solutions?
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Feb 16, 2010
I have a bought a new Blackberry Pearl Flip 8220 model recently from a retailer. I have been facing a strange problem for the past two days. Whenever, I try to enable the blue tooth. The phone's Bluetooth does not get enabled. Please help in this regard as this is very annoying because I sync my Outlook and mobile using Bluetooth.
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Jun 20, 2012
I have had my blackberry 2 hours and I alreay want to throw it out of the window!!! anyone know how to obtain service books to be ale to use msn?
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Jun 3, 2012
I purchased an iPhone 3GS with an Optus Pre-Paid deal (with 3G included) many years ago. My Optus contract finished and terminated. I started a new business contract with my fathers company Telstra Plan with a new non-3G enabled plan. I recieved a new simcard and everything worked (other than 3G ofcoarce).
The Telstra Business Plan has been completed and I have re-entered a new contract period with Telstra again. But this time I have organised 3G to be enabled. The plan has commenced but 3G doesn't actually work. I have unlocked my IMEI number through Telstra and I was told to Sync my iPhone. I completed the sync and I still don't have any 3G capability! Can anyone recommend a way of getting the service enabled properly? I have tried the Telstra website to send me the settings (it also didn't work).
Info:
iPhone 3GS, iOS 5.1.1
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Oct 1, 2011
i recently purchased a brand new unlocked Pearl 9100 and on the side of the box was some Vodafone stickers but upon turning on the device i see no reference to Vodafone at all and the software version (6 Bundle 2474 v6.0.0.546) seems to indicate it's generic firmware.I have been noticing the phone changing network layers (Egde, GPRS, 3G) erratically and seems slow to find a nearer tower and switch to it to remain 3G so i am thinking perhaps Optus firmware may have optimisation for this problem but i cannot get it loaded.I have tried deleting the vendor.xml file and reinstalling the Optus 9100 firmware, and following the usual instructions found in this forum but when it finishes reading the phone it states the Optus firmware is not compatible with my device so it's all blanked out.
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Jul 19, 2011
Im not able to use gtalk on my phone. The error i get is "service not enabled".I have tried calling vodacom who have advised that i need to speak to google.... I have tried to research this error but there are so many different solutions there.
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Mar 19, 2010
I try using one the Instant Messaging services, I keep getting the error shown in the title. Its not just one, it's all four of them(MSN, AIM, Yahoo!, and GTalk).
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Jul 10, 2010
I keep getting a message "service not enabled for this device" when I try to log in to my IMs. I have the data plan on my phone and when i went to talk to my service provider they said everything was connected on there side.
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Dec 29, 2011
Every time i try to connect yahoo messenger i get this error (Service not enabled for this handheld) Iam using 9810 Torch 2.
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Jun 19, 2014
I bought a iphone 5s off ebay and it is through a sprint carrier and I had it flashed to straight talk and I got the sim activated for it but its not verifying the sim so im trying to figure out how to unlock so I can use it...
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Jul 7, 2011
I just got a Curve 8520 today, everything seemed to be going alright until I tried to sign into Gmail, it didn't work. (This has happened before on another non-BB phone -- So I didn't think much of it) Then I tried to log in to the Yahoo Instant Messenger on the IM folder.Each one (MSN, YIM, AIM) gave me the error message of 'Service not Enabled for this Handheld device" I looked on Google, YES I do have a data plan, I went to my service provider about a different problem, (Close enough, it was about emails), and I DO have the Data plan.
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Nov 18, 2011
I have downloaded and installed windows live messenger to a curve 8520. When I try to log onto it I get a message saying 'Service not enabled for this handset'.
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Jun 1, 2012
Is it possible to use the WIFI function of the iPhone4s without connecting to the phone carriers wireless phone system. I so how is this set up.
Info:
iPhone 4S, Windows 7
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Jul 4, 2012
Ok so i updated my iPhone to last OS.. what happend? since the update it wont let me use any SIM card, i went to the carrier and they told me its a "Parameter" problem that happened when i updated it but my iPhone lost warranty.. im going again tomorrow cause its a carrier or hardware problem they told me that on an apple store today and they said that they have to help me with that but in case of getting my solicitacion rejected..
Info:
iPhone 4, iOS 5.1.1
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Mar 7, 2010
I have a strange problem since yesterday. Out of the blue my 9700 (5.0.0.442, free device, Vodafone Germany) can no longer connect to the Internet. The connection to the BIS, however, is still there. It lacks only the right service books. Vodafone said that I should do a software update -> so I installed 5.0.0.536. But the problem persists. The Vodafone-BlackBerry support is then determined that posting the service books hang in a "queue" and can not be delivered. They created a new BIS account for testing, even there the problem exists.My carrier says I have to replace the 9700. But I don't think, that this is a hardware problem.
Sounds more like a software problem to me, because some service books still arrive:
Wi-Fi TCP / IP Browser
Wi-Fi TCP / IP Transport
Save Self VPL
D2 WAP 2.0
Wap Push Config
Vodafone DE MMS transport
Provisioning
Akkupulls, resending service books, wiping and new firmware install brought no improvement. I just despair.
Every data connection with no BIS requirement works. (e.g. weather apps)
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Oct 9, 2011
I tried to login but it says that "Service not enabled for this handheld"... Wat do I do?
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Apr 13, 2010
When I try to use the Gtalk application it gives me the following error:"Service not enabled for this handheld" I installed gtalk via appworld. I have consequently tried to remove it and reinstall it from the device and again from the desktop managment software. I suspect this error is due to missing application permissions. When I go to:options > Security Options > Application Permissions there is no entry for gtalk. A colleage at work (with a bold) has an entry specific to gtalk. Any idea how I can do a clean install (so that the install does not sggest a reinstall) and/or force the creation of the permissions entry.here are some details:
Device info:
* Carrier: Vodacom
* Curve 8900, v4.6.1.168, platform 4.2.0.94
Apps and free space"
* File free: 110 MB
* Did a battery pull fix your issue? No
* Apps installed and their version: Google Talk 2.5.32
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Jul 17, 2011
how can i use my BBM? when i'm trying to log in it displays "Service not enabled for this handheld." my service provider adviced me to register here, i've done so yet can't use my BBM, as well as the other applications here in my fone(Bold 9700)..
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Dec 16, 2011
When i connect any of the instant messengers i.e MSN, Google, Yahoo, it says "Service not enabled for this handheld"?
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Jun 27, 2011
i got a problem with my storm, when i try to log in with my windows messenger it says "Service not enabled for this handheld" i already called AT&T and they cant do nothing about it?
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Jun 14, 2010
Just got the new Bold 9650. Should I have the firewall enabled, and the encryption enabled? What else should I do to make sure that my phone is secure?
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Jan 11, 2012
I accidentally deleted my service book entries on my BB Pearl 8100. How can I have them back?
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Oct 19, 2015
I recently purchased a Moto X Pure and am using it with Cricket. I recently noticed a problem that I have been running into. When the phone is connected to WiFi, my MMS messages will not send or receive. I have to physically turn off my WiFi network for the messages to come through or to send out. I am using the Google messaging app and not the stock messenger app.
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Jan 10, 2012
I enable vibration alert on each profile, but not works.
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Mar 12, 2012
I purchased two unlocked iphone 4s phones a few months back. I put in the sim card for my new carrier and it says activation required. When I say use cellular carriers network its telling me the sim card is not recognized and to use it with another carrier. I called AppleCare to confirm that in fact both my wifes and my phone were unlocked and could be used with any carrier. They said yes its unlocked and can be used with any carrier around the world.
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May 22, 2012
I bought two iphones 4s for my children. One chose a 16 GB model and the other a 32 GB one. This is the only difference between the two units. One child reports no problems with receiving calls that display caller-id while the other one (with the 32 GB unit) has been given the run around by Sprint people. The Sprint techs blame it as an Apple problem or even a defective unit. The unit was exchanged for another one, fresh off the box and the problem still persists. Can anybody clarify what is going on with this situation? Is this a carrier problem, manufacturer problem, iOS problem, or what?
Info:
iPhone 4S, iOS 5.1.1
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Mar 31, 2011
I've downloaded the new BlackBerry OS6 software for my Pearl 9105, however, since then, I can't access App World, when selected it just gets stuck, BlackBerry Protect is also having problems, I get the error message 'Error starting net_rim_bb_dryad_gui: Symbol 'Security.device UnderAttack' not found.'
I've uninstalled App World and reinstalled but still have the same problem.
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Oct 16, 2011
how to recover the zoom on my camera. I have previously got it back by switching off and back on but that won't work this time?
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Feb 26, 2011
i can scroll, press the menu key and still use every button except enter when i want to go into an application...it's really frustrating and i've taken out my sim card and battery twice already to restart my phone!
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